Page 1 5800/120Mc2 XPRESS U s e r ’ s G u i d e...
Page 3 5800/120Mc2 XPRESS U s e r ’ s G u i d e...
Page 4 The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computer Systems Division (hereinafter "NEC CSD") and/or its licensors. NEC CSD and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
Page 5: Table Of Contents
Contents 1 System Overview Overview ............................1-2 System Chassis ...........................1-5 Power Supply ..........................1-7 Peripheral Bays...........................1-7 SAF-TE Board..........................1-7 System Board Features.......................1-8 Pentium III Processor.......................1-9 System Memory .......................1-9 I/O Expansion Slots .......................1-10 Real-Time Clock/Calendar ....................1-13 BIOS ..........................1-13 IDE Controller .......................1-13 Keyboard and Mouse Controller..................1-14 Network Controller ......................1-14 SCSI Controller......................1-14 Video Controller ......................1-14...
Page 6 3 Configuring Your System Configuring Your System......................3-2 BIOS Setup Utility........................3-3 Using the BIOS Setup Utility..................3-3 BIOS Setup Configuration Settings ................3-4 Main Menu ........................3-5 Advanced Menu ......................3-6 Advanced Submenu .................... 3-7 Memory Reconfiguration Submenu..............3-7 CPU Reconfiguration Submenu................
Page 7 Installing a RAID Controller Board ..................4-19 Hard Disk Drives........................4-19 Installing or Swapping a Hard Disk Drive in a Hot-swap Bay ........4-20 Installing or Swapping a Hard Disk Drive..............4-21 Removable Media Devices.......................4-24 Installing a 5.25-Inch Media Device................4-25 Removing a 5.25-Inch Device ..................4-30 Installing the Redundant Power Supply ...................4-32 5 Problem Solving Problem Solving .........................5-2...
Page 8 B Management Workstation Application Overview............................B-2 Remote Console ......................B-3 Remote Drive ........................B-3 MWA System Requirements .....................B-3 Installing MWA .........................B-4 Creating a Server System Generation Diskette (SG) ............B-4 Configuring Server BIOS Setup..................B-6 Installing MWA on the Management PC ................B-6 Registering SG Information on MWA ................B-6 MWA Main Window .........................B-7 Toolbar ..........................B-7 Main Menu ........................B-8...
Page 9 Using This Guide This User’s Guide provides a quick reference to information about your server system. Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading. This guide contains the following information: Chapter 1, “System Overview”...
Page 10: Text Conventions
Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: WARNING Warnings alert you to situations that could result in serious personal injury or loss of life. ! CAUTION Cautions indicate situations that can damage the system hardware or software. Note: Notes give important information about the material being described.
Page 11: Related Documents
Related Documents In addition to this guide, the following system documentation is included with your server either as electronic files on E or as paper copy shipped with your server. XPRESS UILDER System Release Notes Release Notes provide you with the latest information about your system. This information was not available to be included in your user's guide at the time it was developed and released.
Page 12: Safety Notices
Safety Notices Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion.
Page 13 Safety Notices for Users Outside of the U.S.A. and Canada PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electrically- compatible circuits to the external ports. Remote Earths: To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of the building wiring.
Page 14: Care And Handling
Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dry.
Page 15: System Overview
System Overview Overview System Chassis Power Supply Peripheral Bays SAF-TE (SCSI Accessed Fault Tolerant Enclosure) Board System Board Features AC Link Mode Remote Power-On (Wake On LAN) Function System Security...
Page 16: Overview
Overview This server is a modular, multiprocessing server based on the Intel Pentium® III microprocessor family. It is a solid performer and offers the latest technology. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications. These range from large corporations supporting remote offices to small companies looking to obtain basic connectivity capability such as file and print services, e -mail, web access, web site server, etc.
Page 17 This server system is designed for minimum downtime. To this end, the server includes or has the options to include the following: Chassis that supports up to two power supplies. The second power supply can be added to provide redundant power (i.e., the system will continue to operate with a single power supply failure).
Page 18 As application requirements increase, you can expand your server with an additional processor, additional memory, add-in boards and peripheral devices. Your server features the following major components: Single or dual high-performance Pentium III processors packaged in Single Edge Contact Cartridge Version 2 (SECC2). 64 MB to 4 GB of memory, using up to four DIMMs.
Page 19: System Chassis
System Chassis The system chassis is an easy-to-expand, fabricated metal structure. The major system components are shown in the following illustrations. A – Removable media bays (2) E – Rear exhaust fans B – Speaker/Switch assembly F – Interlock switch - Side Covers C –...
Page 20 A – CD-ROM drive H – Interlock switch B – Removable media bay I – Standard power supply C – 1.44 MB 3.5"diskette drive J – Power supply module slots (one standard power D – SAF-TE board supply slot and one optional power supply slot) E –...
Page 21: Power Supply
Power Supply The ATX300 watt power supply is switch-selectable for 115 or 230 Vac at an operating frequency of 50/60 Hz. It is designed to comply with existing emission standards and provides sufficient power for a fully loaded system configuration. The power supply voltage selection switch is factory set to 115Vac for systems used in the United States;...
Page 22: System Board Features
System Board Features The system board offers a “flat” design with the processor and memory subsystems residing on the board. This figure shows the major components on the system board. The following subsections describe the system board major components. A – Primary processor connector R –...
Page 23: Pentium Iii Processor
Pentium III Processor Depending on system configuration, each system includes one or two Pentium III processors. Each Pentium III processor is packaged in a Single Edge Contact Cartridge Version 2 (SECC2). The cartridge includes the processor core with an integrated 16 KB primary (L1) cache, a secondary (L2) cache, and a back cover.
Page 24: I/O Expansion Slots
I/O Expansion Slots The server's expansion capabilities meet the needs of file and application servers for high performance I/O by providing a combination of PCI and ISA expansion slots. The system board has two full-length 66 MHz PCI connector slots (see A in figure below) that can accommodate either a 32 or 64 bit PCI card and one full-length 33 MHz PCI connector slot (see B in figure below) that can accommodate either a 32 or 64 bit PCI card, as shown in the following figure.
Page 25 64 Bit PCI Connector Slots The system board has four full-length PCI 33 MHz 32 bit connector slots (A), as shown in the following figure. The bottom PCI connector (PCI 7) shares a chassis connector slot with an ISA connector (ISA 1). PCI features: Bus speed up to 33 MHz 32-bit memory addressing...
Page 26 32 Bit PCI Connector Slots The system board has one full-length ISA connector (A), as shown in the following figure. The ISA connector (ISA 1) shares a chassis connector slot with a PCI connector (PCI 7). ISA features: Bus speed up to 8.33 MHz 16-bit memory addressing 8- or 16-bit data transfers Plug and Play ready.
Page 27: Real-Time Clock/Calendar
Shared ISA/PCI Connector Slot Real-Time Clock/Calendar The real-time clock provides system clock/calendar information stored in a non-volatile memory (NVRAM). The real-time clock battery provides power backup for the real- time clock. BIOS The BIOS and Setup Utility are located in the Flash EPROM on the system board and include support for system setup and legacy device configuration.
Page 28: Keyboard And Mouse Controller
Keyboard and Mouse Controller The keyboard and mouse controller is PS/2 compatible. Network Controller The system board includes a 10BASE-T/100BASE-TX network controller based on the Intel 82559 Fast Ethernet PCI Bus Controller. As a PCI bus master, the controller can burst data at up to 132 MB/sec.
Page 29: Peripheral Controller
Peripheral Controller The advanced integrated peripheral controller supports two serial ports, two universal serial bus ports, one parallel port, diskette drive, PS/2-compatible keyboard and mouse, and integrated Real Time Clock (RTC). The system provides the connector interface for each port. Serial Ports Both serial ports are relocatable.
Page 30: System Board Management Controller (Bmc)
System Board Management Controller (BMC) Server management is concentrated in the System Board Management Controller (BMC). The BMC and associated circuitry are powered from a 5Vdc standby voltage, which remains active when system power is switched off, but the ac power source is still on and connected.
Page 31: Acpi
ACPI The Advanced Configuration and Power Interface (ACPI) aware operating system can place the system into a state where the hard drives spin down, the system fans stop, and all processing is halted. However, in this state the power supply is still on and the processors are still dissipating some power such that the power supply fan and processor fans are still running.
Page 32: Remote Power-On (Wake On Lan) Function
Remote Power-On (Wake On LAN) Function The remote power-on function turns on the system power by way of a network or modem. If the system power is set to Off, it can be turned on remotely by sending a specific packet from the main computer to the remote system. Note: The standard default value of the remote power-on function is “Enabled”.
Page 33: Setting Up The System
Setting Up the System Overview Selecting a Site Unpacking the System Rack-Mount Subsystem Assembly Getting Familiar with the System Making Connections Setting the Line Voltage Connecting the Power Cord(s) Powering On Your System...
Page 34: Overview
Overview This chapter describes how to select a site, unpack the system, make cable connections, and power on the tower-based or rack-mount system units. Also, provided are the instructions for assembling the rack-mount system unit. Selecting a Site The system operates reliably in a typical office environment. Choose a site that is: Near grounded, three-pronged power outlets.
Page 35: Unpacking The System
Unpacking the System WARNING Your system weighs approximately 65 pounds (29.25 kg). If your system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have someone help you lift or move the system.
Page 36: Rack-Mount Subsystem Assembly
Rack-Mount Subsystem Assembly This section provides the instructions for assembling the rack-mount server unit into a standard EIA 19 inch rack cabinet. Before You Begin Before you begin, please review the following cautions, warnings, and general guidelines. WARNING Be sure that power to the system is turned off and unplugged.
Page 37: Assembly
Assembly This section describes how to assemble your rack-mount server unit into a standard EIA 19 inch rack cabinet. ! CAUTION Ensure that the location of the rack-mount server unit does not create an unstable condition when installed in the rack cabinet.
Page 38 A – Rear vertical mounting rail D – Two support brackets B – Front vertical mounting rail E – Eight self-tapping screws C – Four caged nuts Assembling the Support Brackets in the Rack Cabinet 2-6 Setting Up the System...
Page 39 4. Lift the rack-mount server unit (C) onto the two support brackets and slide it toward the rear of the rack cabinet. WARNING It is strongly recommended that two people are present when lifting and assembling the rack-mount server unit into a rack cabinet.
Page 40: Getting Familiar With The System
Getting Familiar with the System Before setting up your system, you should become familiar with the system’s features, such as the location of your system's front and rear panel switches, indicators and connectors, etc. Note that this section describes the tower-based system controls (switches and indicators) and connectors, which are identical for the rack-mount system.
Page 41: Front View With Front Door Opened
Front View with Front Door Opened Refer to the following figure and open the front door of the cabinet as follows (tower-based system only). 1. If door is locked, unlock the front door. 2. Pull the bottom of the front door out and tilt up until it is aligned level with the top of the cabinet, then push the door back directly over the top of the cabinet as far as it will go.
Page 42 This figure shows the location of the front system controls and indicators. A – Activity light, CD-ROM reader When lit, CD-ROM reader is in use. B – Load/eject button, CD-ROM reader Press to load CD and eject CD. C – Activity light, 3 ½-inch diskette drive When lit, diskette is in use.
Page 43: Rear View
Rear View This figure shows the location of the following rear system features and controls. A – USB2 connector Second USB connector (black) B – USB1 connector First USB connector (black) C – COM2 port COM2 serial port 9-pin connector (turquoise) D –...
Page 44: Status Indicator Led Descriptions
Status Indicator LED Descriptions The status indicator LED descriptions are listed following tables. Front System Status Indicator LEDs Status Description Response DC Power ON/OFF DC power OFF None required (normal) ON (Green) DC power ON None required (normal) Power Alarm Not active None required (normal) ON (Amber)
Page 45: Making Connections
Disk Drive Status Conditions Condition No Error Faulty or Rebuild Stopped Steady ON Rebuild Slow Blink for approximately one second Identify Fast Blink for approximately three seconds Predicted Fault Four fast blinks, pause (repeats) Making Connections If your system normally operates without a video display or keyboard (for example, as a network server), you must install a video display and keyboard to configure the system.
Page 46: Setting The Line Voltage
Setting the Line Voltage The system contains an ATX300 watt power supply that is switch-selectable for 115 or 230 VAC at an operating frequency of 50/60Hz. The power supply voltage selection switch is factory set to 115Vac for systems shipped to North America;...
Page 47 A – Voltage selector switch set to 115 VAC B – Voltage selector switch set to 230 VAC Setting the Line Voltage Setting Up the System 2-15...
Page 48: Connecting The Power Cord(S)
Connecting the Power Cord(s) Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage. Plug the male end of the power cord into NEMA 5- 15R outlet for 100-120 VAC or NEMA 6-15R outlet for 200-240 VAC. If the power cord(s) supplied with the system are not compatible with the AC wall outlet in your region, obtain a suitable power cord that meets the following criteria.
Page 49: Powering On Your System
Powering On Your System Power on your system as follows. 1. Make sure all external devices, such as a video display, keyboard, and mouse have been connected, and the power cords are connected. 2. Power on the video display and any other external devices. 3.
Page 50 2-18 Setting Up the System...
Page 51: Configuring Your System
Configuring Your System Configuring Your System BIOS Setup Utility Adaptec SCSI Utility Configuring the RAID Controller Configuring System Board Jumpers...
Page 52 Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS Setup Utility. Several unique system parameters are configured using the BIOS Setup, which is stored in the system FLASH memory.
Page 53: Bios Setup Utility
BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run. Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system.
Page 54: Bios Setup Configuration Settings
Function in Setup Menu F1 or Alt-H Get Help about an item. Exit the current menu and return to the previous menu. Left or right arrow keys Move between menus. Up or down arrow keys Move cursor up and down. The cursor moves only to the settings that you can change.
Page 55: Main Menu
Main Menu Choices or Feature Display Only Description Your Setting Processor Type ——————— (Display Only). Shows the type of processor installed. Processor Speed (Display Only). Indicates the processor speed. Cache RAM XXX KB (Display Only). Indicates the cache RAM size. System Memory XXX KB (Display Only).
Page 56: Advanced Menu
Advanced Menu Feature Description Your Setting Advanced Refer to Advanced Submenu. Memory Reconfiguration Refer to Memory Reconfiguration Submenu. CPU Reconfiguration Refer to CPU Reconfiguration Submenu. Peripheral Configuration Refer to Peripheral Reconfiguration Submenu. Monitoring Configuration Refer to Monitoring Configuration Submenu. It sets POST Monitoring and Boot Monitoring.
Page 57: Advanced Submenu
Disabled Boot-time Diagnostic Disables or enables display of Screen Enabled the diagnostic screen during boot instead of the NEC logo. The Boot-time diagnostic screen is automatically enabled if redirection or RomPilot is enabled. RomPilot Support Disabled Disables or enables RomPilot Enabled support.
Page 58: Peripheral Configuration Submenu
Peripheral Configuration Submenu Choices or Feature Display Only Description Your Setting Serial Port 1: Disabled Disables serial port 1 or 3F8, IRQ3 selects the base address and (COM 1) 3F8, IRQ4 interrupt (IRQ) for serial port 1. 2F8, IRQ3 2F8, IRQ4 3E8, IRQ3 3E8, IRQ4 2E8, IRQ3...
Page 59: Monitoring Configuration Submenu
Monitoring Configuration Submenu Choices or Feature Display Only Description Your Setting POST Monitoring Disabled Selects the point where the POST OptROM-END monitoring checkpoint is. POST-END Boot Monitoring Disabled Disable or enable the boot Enabled monitoring feature. PCI Device Submenu Choices or Feature Display Only Description...
Page 60: Isa Device Submenu
ISA Device Submenu Choices or Feature Display Only Description Your Setting IRQ #1 None Reserves specific IRQs for IRQ3 use by legacy ISA devices. IRQ4 IRQ5 IRQ6 IRQ7 IRQ9 IRQ10 IRQ11 IRQ12 IRQ #2 Same as above. None DMA Channel #1 Reserves specific DMA DMA 0 channels for use by legacy...
Page 61: Numlock Submenu
Numlock Submenu Choices or Feature Display Only Description Your Setting Numlock Auto Selects the power-on state for Numlock. Key Click Disabled Disables or enables keyclick. Enabled Keyboard Auto- 2/sec Selects key repeat rate. repeat Rate 6/sec 10/sec 13.3/sec 18.5/sec 21.8/sec 26.7/sec 30/sec Keyboard Auto-...
Page 62: Security Menu
Security Menu Note: Enabling the Supervisor Password field requires a password for entering Setup. The passwords are not case sensitive. Choices or Feature Display Only Description Your Setting Clear Supervisor Status only, user cannot modify. Password is Once set, this can be disabled by setting it to a null string, or by clearing password jumper on system board (see System Board...
Page 63: System Hardware Menu
System Hardware Menu Choices or Feature Display Only Description Your Setting Thermal Sensor Refer to Thermal Sensor Submenu. Wake On Events Refer to Wake On Events Submenu. AC Link Power On Determines the mode of AC Last State Link. Stay Off ESM IRQ Disabled Determines routing of the ESM...
Page 64: Console Redirection Submenu
Console Redirection Submenu Choices or Feature Display Only Description Your Setting Disabled Serial Port Address If enabled, the console will be Serial Port 2 redirected to this port. (3F8h/IRQ4) If console redirection is Serial Port 2 enabled, this address must (2F8h/IRQ3) match the settings of serial port 2.
Page 65: Exit Menu
Exit Menu You can make the following selections on the Exit Menu. Select an option using the up or down arrow keys, then press <Enter> to execute the option. Pressing <Esc> does not exit this menu. You must select one of the items from the menu or menu bar to exit.
Page 66: Adaptec Scsi Utility
Adaptec SCSI Utility The Adaptec SCSI Utility detects the SCSI host adapters on the server board. Use the Adaptec SCSI Utility to: Change default values Check and/or change SCSI device settings that may conflict with those of other devices in the server Running the SCSI Utility You access the Adaptec SCSI Utility when you turn on or reboot your system.
Page 67: Adaptec Scsi Utility Configuration Settings
Adaptec SCSI Utility Configuration Settings The following keys are active for all Adaptec SCSI Utility screens: Action Arrows Up and down arrows move from one parameter to another within a screen. ENTER Displays options for a configurable parameter. Selects an option. Moves back to previous screen or parameter or EXIT if at the Main menu.
Page 68: Exiting Adaptec Scsi Utility
Adaptec SCSI Utility Setup Configurations (Continued) RECOMMENDED SETTING YOUR OR DISPLAY ONLY CONFIGURATION OPTION Display <Ctrl-A> Messages During BIOS Enabled Initialization Extended BIOS Translation for DOS Enabled Drives >1 GByte Verbose/Silent Mode Verbose Host Adapter BIOS (Configuration Utility Enabled Reserves BIOS Space) Domain Validation Enabled 1, 2...
Page 69: Configuring The Raid Controller
C onfiguring the RAID Controller The RAID (Redundant Array of Inexpensive Devices) options available for your system are the single channel SecuRAID 110 (Mylex AcceleRAID 150) RAID controller board and the three channel SecuRAID 530 (Mylex eXtremeRAID 1100) RAID controller board, which gives your system the added security of fault tolerance.
Page 70: Configuring System Board Jumpers
Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section. ! CAUTION Electrostatic discharge (ESD) can damage the system board. Modify the system board only at an ESD workstation. Otherwise, wear an antistatic wrist strap attached to chassis ground.
Page 71: Moving System Board Jumpers
System Board Jumper Summary Jumper On/Off Jumper Function (default in bold) What it does at system reset. Off, Protect CMOS clear Preserves the contents of CMOS. On, Erase Clears CMOS. Off, Enable Password disable Enables password protection. On, Disable Disables the password. Reserved Off, Not Used Required.
Page 72: Clearing And Changing The Passwords
Clearing and Changing the Passwords To clear and change the passwords: 1. Power off the system and remove the left panel as described in chapter 4 of this guide. 2. Remove the spare jumper from position 6 on jumper block 1M5. 3.
Page 73: Upgrading Your System
Upgrading Your System General Information Static Precautions Preparing Your System for Upgrade Equipment Log Opening the Front Door Removing a Side Panel Installing a Side Panel Modifying the System Board Option Boards Installing a RAID Controller Board Hard Disk Drives Removable Media Devices Installing the Redundant Power Supply...
Page 74: General Information
General Information WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power. Also, +5vdc is present on the system board whenever the AC power cords are connected between the system and an AC outlet. Before doing the procedures in this manual, make sure that your system is powered off and unplug the AC power cords from the back of the chassis.
Page 75: Preparing Your System For Upgrade
Preparing Your System for Upgrade Depending on the upgrade, you will need one or more of the following tools: Phillips screwdriver (#1 bit and #2 bit) Flat-head screwdriver Small needle nose pliers Pen or pencil ESD workstation or antistatic wrist strap (recommended) Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of your system, all installed options, and any other...
Page 76: Removing A Side Panel
Removing a Side Panel To install options in your system, you must remove the side panel on the left side of the system (as viewed from the front). The side panel on the right side of the system (as viewed from the front) only has to be removed when adding removable media devices.
Page 77: Installing A Side Panel
Installing a Side Panel 1. Before replacing the side panel, make sure no tools or loose parts have been left inside the system chassis. 2. Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected. 3.
Page 78: Modifying The System Board
Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system. Topics covered include: Replacing the real-time clock battery Removing and installing a processor Installing or removing DIMMs. ! CAUTION Electrostatic discharge (ESD) can damage add-in boards and other components;...
Page 79 Replacing the Real-Time Clock Battery 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. If present remove the protective plastic cover located over the top of the lithium battery socket. 3. Insert the tip of a small flat-bladed screwdriver or equivalent opposite the spring clip (A in figure).
Page 80: Removing And Installing A Processor
Removing and Installing a Processor This subsection provides the procedures for removing and installing a processor in your system. The system board has sockets for two processors. Each processor is packaged in a Single Edge Contact Cartridge Version2 (SECC2). The cartridge includes the processor core with an integrated 16 KB primary (L1) cache, a secondary (L2) cache, and a back cover.
Page 81: Removing And Installing A Processor
Removing and Installing a Processor 1. Power off the system and remove the left side panel as described earlier in this chapter. ! CAUTION Observe static precautions. Use an antistatic wrist strap. Hold the processor only by its edges. 2. If your system has one processor and you are adding a second processor, then you must remove the termination board in the secondary connector and store it appropriately.
Page 82: Removing And Installing The Cooling Baffle
Removing and Installing the Cooling Baffle If your system has a cooling baffle, remove and install it as follows. 1. Remove the cooling baffle as follows. Locate the two fans inside the chassis, at the rear of the chassis. Remove four screws (two from each fan) from the fans, as shown in the following figure.
Page 83: Dimms
DIMMs The system board contains four DIMM sockets labeled 1 through 4. Each socket can hold a single 72-bit DIMM module with 64MB, 128MB, 256MB, 512MB, or 1GB of memory. When all four sockets are populated, the system board supports a maximum of 4 GB of memory with 1GB DIMMs. A DIMM will always be installed in socket 1.
Page 84: Installing Dimms
Installing DIMMs 1. Power off the system and remove the left side panel as described earlier in this chapter. ! CAUTION Observe static precautions. Use an antistatic wrist strap. Hold DIMMs only by their edges. 2. Holding the DIMM module only by the edges, remove it from its antistatic package.
Page 85: Removing Dimms
Removing DIMMs ! CAUTION Use extreme care when removing a DIMM. Too much pressure can damage the socket slot. Apply only enough pressure on the plastic ejector levers to release the DIMM 1. Power off the system and remove the left side panel as described earlier in this chapter.
Page 86: Option Boards
Option Boards This section describes how to install and remove ISA and PCI option boards. The system board has one ISA bus expansion slot and seven PCI bus expansion slots. The one ISA connector shares a chassis expansion slot with a PCI connector.
Page 87: Installing An Option Board
Installing an Option Board 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Remove and save the expansion slot retainer bar by pressing down on its top snap fastener and pulling the bar out. Removing the Expansion Slot Retainer Bar Upgrading Your System 4-15...
Page 88 3. Remove and save the expansion slot cover by sliding it straight back and out of the slot. Removing the Expansion Slot Cover ! CAUTION Observe static precautions. Use an antistatic wrist strap. 4. Remove the option board from its protective wrapper, holding the board only by the edges.
Page 89 Note: If you are adding a non-Plug and Play Legacy ISA option board, run the BIOS Setup utility (press at the startup screen) before installing the board. For details on running the BIOS Setup utility, refer to Chapter 3 (Configuring Your System). 8.
Page 90: Removing An Option Board
12. Connect any external cables (if they are needed) to the installed option board. 13. Replace the left side panel; plug in the system power cord, and power on the system. Removing an Option Board Note: Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components.
Page 91: Installing A Raid Controller Board
Installing a RAID Controller Board Use this procedure to install a RAID controller board. 1. Install the RAID controller board into any PCI slot on the system board. See "Installing an Option Board" earlier in this chapter. 2. Cable the RAID controller board as described below (see "System Cabling" in Appendix A): Remove the end of the SCSI interface cable that is plugged into the Ultra- 160/M SCSI connector on the system board.
Page 92: Installing Or Swapping A Hard Disk Drive In A Hot-Swap Bay
The onboard SCSI controller supports Low Voltage Differential (LVD) and Ultra-160/M drives. The hard disk SCSI address assignment is: Device SCSI ID Address First 1.6 inch Hard Disk (Bottom) Second 1.6 inch Hard Disk Third 1.6 inch Hard Disk Fourth 1.0 inch Hard Disk Fifth 1.0 inch Hard Disk Sixth 1.0 inch Hard Disk Seventh 1.0 inch Hard Disk (Top)
Page 93: Installing Or Swapping A Hard Disk Drive
Installing or Swapping a Hard Disk Drive 1. Open the front door as described earlier in this chapter. 2. If installing a hard disk drive in a disk carrier for the first time, perform the following procedures: Pull the handle (A) out of the hard disk drive bay panel and remove it from the SCSI hard disk drive bay.
Page 94 4. Remove the hard disk drive from its carrier by removing the four screws. See Figure "Securing the Drive in the Carrier." 5. Remove the new drive from its protective wrapper, and place on an antistatic surface. ! CAUTION Observe static precautions. Use an antistatic wrist strap. 6.
Page 95 Installing a Disk Carrier into the Bay 9. Close the front door on the system. If necessary, configure the system as described in Chapter 3 "Configuring Your System". Upgrading Your System 4-23...
Page 96: Removable Media Devices
Removable Media Devices A variety of IDE and SCSI removable media devices can be installed in peripheral bays A, B, C, D, and E. An IDE CD-ROM is always mounted in bay A of the tower system or bay D of the rack system. A 3.5-inch diskette drive is always mounted in bay C.
Page 97: Installing A 5.25-Inch Media Device
If you are adding or removing a SCSI removable media device, consider the following: The system board supports an Ultra2 SCSI channel connector that may be used to attach the removable media devices. This SCSI channel supports up to four SCSI devices. Your system ships with the Ultra2 SCSI interface cable included in the accessory carton.
Page 98 Removing the Front System Bezel 4. Remove the EMI metal shield covering the bay where you are installing a media device as shown below. The metal shield is removed by pulling on the tabs at the top and bottom of the metal shield. Removing an EMI Metal Shield 5.
Page 99 Removing a Filler Panel 6. Remove the device from its protective wrapper and place it on an antistatic surface. Record the drive model and serial number in the equipment log. 7. Set any drive jumpers or switches before you install the drive. See the documentation that comes with the device for jumper or switch information.
Page 100 Attaching the Device Side Rails 9. Install the media device into the bay as follows: Move any cables in the bay out of the way. Align the rails on the media device with the supports in the bay. Slide the device into the bay until it locks in place. Installing a Removable Media Device 4-28 Upgrading Your System...
Page 101 10. Connect the interface and power cables to the device as follows (see Figure above): If you are installing a 5 1/4-inch tape drive or other IDE device, align and connect the drive signal cable and the system power cable to their connectors.
Page 102: Removing A 5.25-Inch Device
Removing a 5.25-Inch Device 1. Power off the system, unplug the system power cords, and remove the appropriate side panel depending upon the bay you are removing the media device from and as described earlier in this chapter. 2. Open the front door as described earlier in this chapter. 3.
Page 103 5. Disconnect the power cable (A) and ribbon data cable (B) from the device you are removing. Removing a Removable Media Device 6. Remove the device from the peripheral bay by pushing in on its drive rail clips and then by pulling the device completely out of the bay (see Figure above).
Page 104: Installing The Redundant Power Supply
Installing the Redundant Power Supply This section describes how to install the redundant power supply. With a second power supply installed, the server will have power system redundancy that allows the server to operate with a single power supply failure. Follow the procedures below to install the redundant power supply: 1.
Page 105 3. Slide the new redundant power supply (A) into the top power supply bay until it is fully seated and secure with its three thumbscrews (B), see the following figure. Installing the Redundant Power Supply 4. Slide the selector switch on the back of the new redundant power supply to 115 VAC or to 230 VAC.
Page 106 Plugging in the AC Power Cords 4-34 Upgrading Your System...
Page 107: Problem Solving
Problem Solving Problem Solving Static Precautions Troubleshooting Checklists Diagnostic Testing Specific Problems and Corrective Actions Problems with the Network Plug and Play Installation Tips BIOS User’s Information How to Identify BIOS and BMC Revision Levels...
Page 108: Static Precautions
Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems.
Page 109: Troubleshooting Checklists
Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and after the system hardware and software have been running correctly. Initial System Startup Incorrect installation or configuration usually causes problems that occur at initial system startup.
Page 110: Running New Application Software
Running New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. If you have problems while running new application software, check the following: Does the system meet the minimum hardware requirements for the software? Refer to the software documentation.
Page 111: After System Has Been Running Correctly
After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure. However, many situations that are easy to correct can also cause such problems. If you have problems after the system has been running correctly, check the following: If you are running the software from a diskette or CD-ROM, try a new copy of the software.
Page 112: Diagnostic Testing
Diagnostic Testing This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source. Error Checking Each time you turn on the system, POST (Power-On-Self-Test) runs automatically and checks the system boards, processors, memory, keyboard, and most installed peripheral devices.
Page 113: Monitoring Post
Monitoring POST Each time you turn on the system, the Power-On Self-Test (POST) runs automatically and checks the system board, processor board, memory, keyboard, and most installed peripheral devices. During the memory test, POST displays the amount of memory that it is able to access and test.
Page 114: Verifying Proper Operation Of Key System Indicators
POST Keys and Errors Action/Message Description If POST Beeps Before Initialization failed before video initialized. Most beep code Video Appears errors are fatal; initialization cannot continue. Refer to the section “BIOS User’s Information” in this chapter. Note error; press F1 to continue boot or F2 to enter Setup. If Monitor Displays Error Refer to the section “BIOS User’s Information”...
Page 115: Specific Problems And Corrective Actions
Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: Power LED does not light No beep or incorrect beep pattern No characters appear on screen Characters on the screen appear distorted or incorrect System cooling fan does not rotate Diskette drive activity LED does not light Hard disk drive activity LED does not light CD-ROM drive activity LED does not light...
Page 116: Incorrect Or No Beep Code
Incorrect or No Beep Code Check the following: Is the speaker cable connected to the system board? If the system operates normally, but there was no beep, the speaker may be defective, contact your service representative for assistance. Record the beep code emitted by POST, and see the “Messages and Beep Codes” section found later in this chapter.
Page 117: Characters Are Distorted Or Incorrect
Characters are Distorted or Incorrect Check the following: Are the brightness and contrast controls properly adjusted on the video display? Refer to the documentation supplied with your video display. Are the video monitor's signal and power cables properly installed? If the problem persists, the video monitor may be faulty or it may be the incorrect type.
Page 118: Cd-Rom Drive Activity Light Does Not Light
CD-ROM Drive Activity Light Does Not Light Check the following: Is the power and signal cable to the CD-ROM drive properly installed? Are all relevant switches and jumpers on the drive set correctly? Is the drive properly configured? Is the onboard IDE controller enabled? Problems with Application Software If you have problems with application software, perform the following: Verify that the software is properly configured for the system.
Page 119: Problems With The Network
Problems with the Network Diagnostics pass, but the connection fails: Make sure the network cable is securely attached. The controller stopped working when an add-in adapter was installed: Make sure the cable is connected to the port from the onboard network controller. Make sure the other adapter supports shared interrupts.
Page 120: Plug And Play Installation Tips
Plug and Play Installation Tips Some common PCI tips are listed here. Reserve interrupts (IRQs) and/or memory addresses specifically for an ISA adapter. This prevents PCI cards from trying to use the same settings an ISA card is using. Use the BIOS Setup Utility to keep track of ISA adapter resources. Certain drivers may require interrupts that are not shared with other PCI drivers.
Page 121 Post Error Codes and messages (Continued) Code Error Message 0232 Extended RAM Failed at address line 0233 Memory type mixing detected 0234 Single-bit ECC error 0235 Multiple-bit ECC error occurred 0250 System battery is dead - Replace and run SETUP 0251 System CMOS checksum bad - Default configuration used 0260...
Page 122 Post Error Codes and messages (Continued) Code Error Message 0B80 BMC Memory Test Failed 0B81 BMC Firmware Code Area CRC check failed 0B82 BMC core hardware failure 0B83 BMC IBF or OBF check failed 0B90 BMC Platform Information Area Corrupted 0B91 BMC update firmware corrupted 0B92...
Page 123: Post Error Beep Codes
Post Error Beep Codes Beeps Error Cause Recommended Action 1-2-2-3 ROM Checksum Error — Change system board 1-3-1-1 DRAM Refresh Test Error — Change memory DIMM's 1-3-1-3 Keyboard Controller Test Error — Change system board 1-3-3-1 Memory Not Detected No memory. Verify DIMM installation.
Page 124: How To Identify Bios And Bmc Revision Levels
In order to see the diagnostic messages, the ESC key must be pressed. To identify your system's current BMC revision level, see the example below. Example: BMC Messages Base Board Management Controller Copyright (c) 1999 NEC Corporation, all rights reserved. Device ID Device Revision IPMI Version :1.0 Firmware Revision :00.60...
Page 125: A System Cabling
System Cabling System Cabling Before You Begin Static Precautions Standard Configuration RAID Configuration...
Page 126: Before You Begin
System Cabling This appendix contains information and procedures on cabling configurations used in your system. The cabling configurations include: Standard Configuration RAID Configuration. Before You Begin WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power.
Page 127: Standard Configuration
Standard Configuration Your system is cabled using a single channel on-board IDE Controller and dual channel on-board Adaptec 7899 SCSI Controller. The on-board IDE controller supports the standard internally mounted CD-ROM as its master device. If only one device is on a channel connector it must be set as the master device.
Page 128 A – Diskette drive connector I – Optional SCSI removable media devices B – Diskette interface cable J – Ultra-160/M SCSI connector (68 pin) C – Diskette drive K – Ultra-160/M SCSI interface cable D – IDE connector L – Seven SCSI disk drive bays E –...
Page 129 A – Ultra-160/M SCSI cable (68 pins) B – IDE cable (40 pins) Standard System Cable Routing System Cabling A-5...
Page 130: Raid Configuration
RAID Configuration The RAID options available for your system provide your system with the added security of fault tolerance. If you order a system with a RAID controller, the system is pre-cabled at the factory (see "RAID System Cabling Configuration" figures below.) If you are adding a RAID controller you must install, cable, and configure the controller.
Page 131 A – Diskette drive connector I – Optional SCSI removable media devices B – Diskette interface cable J – RAID controller C – Diskette drive K – Ultra-160/M SCSI connector (68 pin) D – IDE connector L – Ultra-160/M SCSI interface cable E –...
Page 132 A – Ultra-160/M SCSI cable (68 pins) B – IDE cable (40 pins) RAID System Cable Routing A-8 System Cabling...
Page 133: B Management Workstation Application
Management Workstation Application Overview MWA System Requirements Installing MWA MWA Main Window Using MWA Dialog Boxes Troubleshooting...
Page 134: Overview
Overview Management Workstation Application (MWA) is an application used for remote server management in a network environment. The managed server may be remotely accessed from a management PC (the computer in which ESMPRO™ operates). MWA is a pre-boot management application in that the managed server is accessed prior to loading the server operating system.
Page 135: Remote Console
Event Log retrieval — All event log data recorded in the server is retrieved by the management PC. Remote Console Remote console enables the user to view the screen of a server or key in data to the server from the keyboard of the management PC as if operating the keyboard of the server.
Page 136: Installing Mwa
Installing MWA To use MWA several procedures must be performed to configure the managed server and the management PC. For ease of installation these procedures should be performed in the order presented in the following sections. Installation procedures include procedures to be performed at the server and at the management PC.
Page 137 7. Set the SG information as follows. (The items with * marks must be entered.) Computer Name* Enter the server name. IP Address* Enter the IP address of the server. Subnet Mask* Enter the subnet mask of the server. Default Gateway* Enter the IP address of the default gateway on the network.
Page 138: Configuring Server Bios Setup
Configuring Server BIOS Setup To use MWA, you must configure the server's BIOS with three specific settings enabled. These settings take place in Advanced Menu and the Hardware Menu of the BIOS Setup. (Refer to Chapter 3, “Configuring Your System,” for BIOS Setup information.) The following table shows the settings that must be enabled to use MWA.
Page 139: Mwa Main Window
2. Insert the SG Information floppy disk into the management PC diskette drive. 3. Select OK. Server SG information is registered on MWA. MWA Main Window The MWA main window provides a graphical user interface (GUI) to access server control operations and to launch the management plug-ins. At the top of the GUI is the menu and tool bar.
Page 140: Main Menu
Main Menu MWA Main menu has the following menus. File New SG — registers server system generation (SG) information. This command requires the SG information floppy disk described in Registering SG Information on MWA. When this command is selected, the Create a new server dialog box displays. Insert the floppy disk and click the OK button.
Page 141 Exit — terminates MWA and closes the connections to all servers. View Toolbar — displays or hides the toolbar. The toolbar includes buttons for some of the most common commands in MWA, such as the Open command. When the toolbar is displayed, a check mark appears next to the menu item.
Page 142 DMI — displays the DMI data of a current server in the Data dialog box. The data can be read only when the server is paused at the end of POST. PCI — When the Read button is selected in the PCI Information dialog box, the PCI information of a current server is displayed.
Page 143: Pop-Up Menus
Pop-Up Menus Clicking the right mouse button in a server window displays a Pop-up menu. From this menu, you can execute main commands on the current server. Connect command — connects the current server to the management PC. Once the server has been connected, [Connected] is displayed in the title bar and the server screen displays in the server window.
Page 144: Using Mwa
Using MWA Opening a Server Window To remotely access a managed server from the management PC using MWA, you must open a server management window for the server. You can then issue commands to the server and make various settings though this window. There are two ways to open a server window: Using a command —...
Page 145: Using A Remote Drive
Using a Remote Drive When a remote drive is in use, [RD] displays in the title bar of the server window. To connect to a remote drive, perform the following steps: 1. Select Properties from the Pop-up menu in the server window to open the Server Properties dialog box.
Page 146: Recovering From An Sos
Clear a server pause to resume processing as follows: Go command — To resume server processing, select the Go (MWA mode) command or the Go (No MWA mode) command from the Pop-up menu in the server window. A server pause is also cleared in the following ways: Time-out reset If there is no communication between MWA and a disconnected server for five minutes or longer, the server is automatically reset.
Page 147: Alerting Esmprotm
Alerting ESMPRO If MWA receives an alert message from a server, it sends this message to ESMPRO™ AlertManager. Alert types from MWA to ESMPRO are as follows. Alerts from the server RomPilot System Reset *POST stalled (Reset by POST stalled) *SMI stalled (Reset by SMI stalled) *Boot failed (Reset by boot failed) POST end (Booting)
Page 148: Default Server Properties Dialog Box
[Activate] is checked — When an alert is received from a server, the window of the server becomes active. If [Activate] is checked for RESET or POST Error alert, MWA attempts to connect to the server. If [Use Default Settings] is checked, this property is set to the values set by the Defaults command.
Page 149: Create/Copy Fd Image File Dialog Box
Create/Copy FD Image File Dialog Box The Create/Copy FD Image File dialog box is used to create a FD image file as a remote drive or to copy the contents of a FD image file onto a floppy disk. Select an operation to execute. Server Summary Dialog Box The Server Summary dialog box lists IP addresses, server names, and current status of all the SG-registered servers on MWA.
Page 150: Data Dialog Box
Data Dialog Box The Data dialog box displays the CMOS, ESCD, or DMI data of a server. This dialog box also allows the following operations. Compare Current Data — The previously acquired data of the current server is compared with the present data of the server, the previously acquired data of another server, or file data.
Page 151: Sos Receive Dialog Box
SOS Receive Dialog Box If a fault is detected, a server that includes the system management controller (SMC) transmits a SOS message to the management PC. When this SOS message is received, MWA opens the SOS Receive dialog box to display the server information.
Page 152: Troubleshooting
Get log all: All the SMC event log data recorded in a server is acquired sequentially from the oldest one and displayed by activating the Windows standard editor WordPad. Since it takes time to make an inquiry to the server, [Connecting] is displayed in the title bar. The operator can do nothing in the dialog box while the message is displayed.
Page 153 Problem: The server window does not display a server screen. Probable Cause: A graphic server screen may not be displayed correctly in the server window. The window display becomes normal when the server returns to an MS-DOS screen. Problem: Characters are corrupted when the server window displays a server screen.
Page 154 B-22 Management Workstation Application...
Page 155: C System Status Hardware Support Information
System Status Hardware Support Information...
Page 156 System Status Hardware Support Information This appendix helps you identify and find a system status hardware item indicated by a software monitoring component. The software monitoring component as it is related to the hardware system status item is listed in the following table: Software Monitoring Component/Hardware System Status Item Software Monitoring Component Hardware System Status Item...
Page 157: Glossary
Glossary (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory. ASCII (American Standard Code for Information Interchange) A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals.
Page 158 (Baseboard Management Controller) Contains all of the server management functions. One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log (SEL). boot The process of loading the operating system into memory. (bits per second) The number of bits transferred in one second during serial communication, such as modem transmission.
Page 159 (Cathode-Ray Tube) The type of video display used in monitors for desktop computers. (Direct Current) The type of current available in the rechargeable battery packs used in portable computers. See also AC. default The factory setting your computer uses unless you instruct it otherwise. For example, when powering up, the computer will boot from the default drive.
Page 160 (Expanded Memory Specification) A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds. Some software requires EMS to operate. EPROM (Erasable Programmable Read-Only Memory) A type of memory device that is usually used to store system BIOS code.
Page 161 hot swap A method used to insert or remove SCSI disk drives into or from an operating bus. This method is typically used in RAID subsystems. When used in non-RAID subsystems the operating system must typically be restarted. (Integrated Circuit) An electronic device that contains miniaturized circuitry. (Integrated Drive Electronics) A type of hard disk drive with the control circuitry located inside the disk drive rather than on a drive controller card.
Page 162 Super-fast Ultra 2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface. A new SCSI interface that provides greater I/O bandwidth, device connectivity, data reliability, and longer cable lengths for Ultra2 SCSI hard disk drives. Note that in order to achieve LVD performance all devices including cable, controller, and drive must support LVD.
Page 163 partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives. password A security feature that prevents an unauthorized user from operating your computer. See also EEPROM.
Page 164 RS-232C port An industry standard serial port. See also serial port. SAF-TE (SCSI Accessed Fault Tolerant Enclosure) A specification for monitoring the state of the drives and enclosure environment (fan, power supply, temperature, etc.) using the SCSI bus to indicate faults. save To store information on a floppy disk, hard disk, magnetic tape, or some other permanent storage device.
Page 165 SVGA (Super VGA) A type of video display system that provides very high-resolution text and graphics on analog color monitors. system board The main circuit board in your computer. It contains most of the connectors and ports. tape drive A type of storage device using magnetic tape. (Transistor-Transistor Logic) A type of integrated circuit used in computers.
Page 166 10 Glossary...
Page 167: Equipment Log
Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
Page 168 Serial Number Component Manufacturer Name & Model (if available) Date Installed Server System Board Processor 1 Processor 2 DIMM Slot 1 DIMM Slot 2 DIMM Slot 3 DIMM Slot 4 Modem Diskette Drive A Diskette Drive B Tape Drive 1 Tape Drive 2 CD-ROM Drive 1 Hard Disk Drive 1...
Page 169: Index
Index AC link mode, 1-17 I/O expansion slots, 1-10 ACPI, 1-17 IDE controller, 1-13 Administrative password, 1-18 Integrated peripheral configuration menu, Advance menu configuring in Setup, 3-8 configuring in setup, 3-6 Intrusion detection, 1-16, 1-18 ISA feature summary, 1-12 Battery installing, 4-7 Jumpers BIOS, 1-13, 3-3...
Page 170 Setup advanced menu, 3-6 Password boot menu, 3-14 administrative, 1-18 exit menu, 3-15 clearing and changing, 3-22 integrated peripheral configuration menu, user, 1-18 PCI feature summary, 1-11 main menu, 3-5 Peripheral security menu contents, 3-12 bays, 1-7 Status indicators, 2-12 controller, 1-15 Switches POST...
Page 172 456-01524-000...

This manual is also suitable for:

Express5800/120mc3

NEC Express5800/120Mc2 User Manual

1 System Overview

2 Setting up the System

3 Configuring Your System

4 Upgrading Your System

5 Problem Solving

Quick Links

Troubleshooting

Related Manuals for NEC Express5800/120Mc2

Summary of Contents for NEC Express5800/120Mc2

This manual is also suitable for:

Table of Contents