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S e r v i c e R e f e r e n c e G u i d e
Server LC1400
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Table of Contents
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Summary of Contents for NEC LC1400

  • Page 1 Server LC1400 S e r v i c e R e f e r e n c e G u i d e...
  • Page 2 Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computer Systems Division, Packard Bell NEC, Inc. (hereinafter “NECCSD”) and/or its licensors. NECCSD and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
  • Page 3: Table Of Contents

    Contents 1 System Overview Overview ..........................1-2 System Chassis ........................1-5 Power Supply........................1-7 Peripheral Bays........................1-7 SAF-TE Board........................1-7 System Board Features......................1-8 Pentium II Processor ....................1-9 System Memory......................1-9 I/O Expansion Slots ....................1-10 Real-Time Clock/Calendar..................1-11 BIOS .........................1-11 IDE Controller ......................1-11 Network Controller ....................1-11 SCSI Controller ......................1-12...
  • Page 4 3 Configuring Your System Configuring Your System...................... 3-2 BIOS Setup Utility........................ 3-3 Using the BIOS Setup Utility ..................3-3 BIOS Setup Configuration Settings ................3-4 Main Menu ......................... 3-5 Primary/Secondary IDE Master and Slave Submenu ........3-6 Keyboard Submenu..................3-7 Advanced Menu......................
  • Page 5 Replacing the SECC2 Version................. 4-14 DIMMs........................4-16 Memory DIMM Configurations ..............4-17 Installing DIMMs ................... 4-18 Removing DIMMs..................4-19 Option Boards........................4-20 Installation Considerations ..................4-20 Installing an Option Board ..................4-21 Removing an Option Board..................4-24 Installing a RAID Controller Board..................4-24 Hard Disk Drives .........................4-25 Installing or Swapping a Hard Disk Drive in a Hot-swap Bay........4-26 Installing or Swapping a Hard Disk Drive ..............4-27 Removable Media Devices....................4-30...
  • Page 6 Enable F2 Prompt by Using SSU ..............5-13 Enable F2 Prompt by Changing a Jumper and Using SSU ....... 5-14 Bootable CD-ROM Is Not Detected ................5-14 Problems with the Network ....................5-15 PNP Installation Tips ......................5-16 BIOS User’s Information .....................5-16 Error and Status Messages ..................5-16 POST Error Codes and Messages ................5-20 6 Illustrated Parts Breakdown Exploded View ........................
  • Page 7 Modifying Resources ....................B-10 Recommended Resource Settings................B-11 System Resource Usage .................... B-12 Multiboot Add-in (MBA) Window................B-13 Password Administration (PWA) Window ..............B-13 System Event Log (SEL) Window................B-14 Exiting the SSU ........................B-15 C Emergency Management Port Emergency Management Port ....................C-2 How the EMP Works ......................C-3 EMP Requirements and Configurations.................C-5 Setting Up the Server for the EMP ..................C-6...
  • Page 8 RJ-45 Network........................E-9 Narrow SCSI ........................E-10 Wide SCSI.......................... E-11 IDE............................. E-12 ISA ............................. E-13 PCI ............................. E-14 Glossary Equipment Log Index viii Contents...
  • Page 9: Using This Guide

    Using This Guide Welcome to the Server LC1400 Service Reference Guide. This service reference includes all the information found in the System User’s Guide and includes disassembly and reassembly instructions for all field replaceable units (FRUs). This service reference also contains system board connector specifications and a complete parts list, including an exploded view of the system.
  • Page 10 Appendix D, “System Status Hardware Support Information” helps you identify a system status hardware item indicated by one of several software monitoring components. Appendix E, “Connectors” provides pin information of connectors located on the system board. “Glossary” defines the standard acronyms and technical terms used in this manual. “Equipment Log”...
  • Page 11: Text Conventions

    Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: WARNING Warnings alert you to situations that could result in serious personal injury or loss of life. CAUTION Cautions indicate situations that can damage the system hardware or software. Note: Notes give important information about the material being described.
  • Page 12: Related Documents

    Related Documents In addition to this guide, the following system documentation is included with your server either as electronic files on E or as paper copy shipped with your server. XPRESS UILDER System User's Guide The User’s Guide provides a quick reference to information about your system. Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading.
  • Page 13: Safety Notices

    Safety Notices Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion.
  • Page 14 Safety Notices for Users Outside of the U.S.A. and Canada PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electrically- compatible circuits to the external ports. Remote Earths: To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of the building wiring.
  • Page 15: Care And Handling

    Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using Keep the system away from magnetic forces. Keep the system dry.
  • Page 16 xvi Using This Guide...
  • Page 17: System Overview

    System Overview Overview System Chassis Power Supply Peripheral Bays SAF-TE (SCSI Accessed Fault Tolerant Enclosure) Board System Board Features System Security System Redundant Power...
  • Page 18 Overview This server is a modular, single high-performance processor server based on the Intel Pentium® II chip set. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications. These range from large corporations supporting remote offices to small companies looking to obtain basic connectivity capability such as file and print services, e -mail, web access, web site server, etc.
  • Page 19 This server system is designed for minimum downtime. To this end, the server includes or has the options to include the following: Optional power system redundancy; in a system configured with two power supplies, the system will continue to operate with a single power supply failure. Self-contained power supply units that can be easily installed or removed from the back of the chassis.
  • Page 20 As application requirements increase, you can expand your server with additional memory, add-in boards and peripheral devices: tape devices, CD-ROM, diskette drives and hard disk drives. Your server features the following major components: Single high-performance Pentium II processor. 32 MB to 768 MB of memory, using up to three DIMMs. Four PCI expansion slots for add-in boards (one slot shared with an ISA slot).
  • Page 21 Mechanical: Keylock at the front of the chassis and two metal padlocks loops (one at the back of each side panel). Three intrusion sensor switches for the front, left and right side of the chassis. Two of the three intrusion sensor switches (left and right side intrusion sensor switches only) become power inter-lock switches when two power supplies are installed.
  • Page 22 System Chassis (Right Side View) CD-ROM drive Removable media bay 1.44 MB 3.5"diskette drive SAF-T-E board SCSI disk drive bays (7) SCSI backplane board Fans, behind SCSI disk drive bays (2 standard plus 1 optional) Optional fan Intrusion/Interlock switch Standard power supply Power supply module slots (one standard power supply slot and one optional power supply slot) Power supply status LED*...
  • Page 23: Saf-Te Board

    Power Supply The ATX300 watt power supply is switch-selectable for 115 or 230 Vac at an operating frequency of 50/60 Hz. It is designed to comply with existing emission standards and provides sufficient power for a fully loaded system configuration. The power supply voltage selection switch is factory set to 115Vac for systems used in the United States;...
  • Page 24: System Board Features

    System Board Features The system board offers a “flat” design with the processor and memory subsystems residing on the board. This figure shows the major components on the system board. The following subsections describe the system board major components. B CD E System Board Processor connector Reserved...
  • Page 25: Pentium Ii Processor

    Pentium II Processor The system board includes a Pentium II processor that includes the processor core with an integrated 16 KB primary (L1) cache and a secondary (L2) cache. The processor ™ implements the MMX technology and the processor’s numeric coprocessor significantly increases the speed of floating-point operations.
  • Page 26: I/O Expansion Slots

    I/O Expansion Slots The server's expansion capabilities meet the needs of file and application servers for high performance I/O by providing a combination of PCI local bus and ISA connectors. The system board has two full-length ISA bus connectors. One of the connectors shares a chassis expansion slot with a PCI connector.
  • Page 27: Real-Time Clock/Calendar

    Real-Time Clock/Calendar The real-time clock provides system clock/calendar information stored in a non-volatile memory (NVRAM). The real-time clock battery provides power backup for the real- time clock. BIOS A BIOS and Setup Utility are located in the Flash EPROM on the system board and include support for system setup and PCI/ISA Plug-and-Play auto-configuration.
  • Page 28: Scsi Controller

    SCSI Controller The system board includes a Symbios Logic SYM53C875 embedded single channel PCI SCSI controller. The controller is capable of operations using either 8- or 16-bit SCSI providing 10 MB/s (Fast-10) or 20 MB/s (Fast-20) throughput, or 20 MB/s (Ultra) or 40 MB/s (Ultra-wide) throughput.
  • Page 29: Peripheral Controller

    Peripheral Controller The advanced integrated peripheral controller supports two serial ports, one parallel port, diskette drive, PS/2-compatible keyboard and mouse, and integrated Real Time Clock (RTC). The system provides the connector interface for each port. Serial Ports Both serial ports are relocatable. Each serial port can be set to one of four different COM ports and can be enabled separately.
  • Page 30: System Security

    System Security To help prevent unauthorized entry or use of the system, the system includes a full lockable front panel and Server Management software that monitors the system intrusion switches. Security with Mechanical Locks and Monitoring The front panel of the tower-based system contains a mechanical lock to prevent access to the front of the computer chassis.
  • Page 31: System Redundant Power

    System Redundant Power Your system may have two redundant power supplies. Optional power system redundancy in a system configured with two power supplies allows the system to continue to operate with a single power supply failure. A failed power supply can be removed without turning off power.
  • Page 32 1-16 System Overview...
  • Page 34: Setting Up The System

    Setting Up the System Overview Selecting a Site Unpacking the System Rack-Mount Subsystem Assembly Getting Familiar with the System Making Connections Setting the Line Voltage Connecting the Power Cord(s) Powering On Your System...
  • Page 35 Overview This chapter describes how to select a site, unpack the system, make cable connections, and power on the tower-based or rack-mount system units. Also, provided are the instructions for assembling the rack-mount system unit. Selecting a Site The system operates reliably in a typical office environment. Choose a site that is: Near grounded, three-pronged power outlets.
  • Page 36 Unpacking the System WARNING Your system weighs approximately 65 pounds (29.25 kg). If your system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have someone help you lift or move the system.
  • Page 37: Before You Begin

    Rack-Mount Subsystem Assembly This section provides the instructions for assembling the rack-mount server unit into a standard IAE 19 inch rack cabinet. Before You Begin Before you begin, please review the following cautions, warnings, and general guidelines. WARNING Be sure that power to the system is turned off and unplugged.
  • Page 38: Assembly

    Assembly This section describes how to assemble your rack-mount server unit into a standard IAE 19 inch rack cabinet. CAUTION Ensure that the location of the rack-mount server unit does not create an unstable condition when installed in the rack cabinet.
  • Page 39 Assembling the Support Brackets in the Rack Cabinet Rear vertical mounting rail Front vertical mounting rail Four caged nuts Two support brackets Eight self-tapping screws 2-6 Setting Up the System...
  • Page 40 4. Lift the rack-mount server unit (C) onto the two support brackets and slide it toward the rear of the rack cabinet. WARNING It is strongly recommended that two people are present when lifting and assembling the rack-mount server unit into a rack cabinet.
  • Page 41: Getting Familiar With The System

    Getting Familiar with the System Before setting up your system, you should become familiar with the system’s features, such as the location of your system's front and rear panel switches, indicators and connectors, etc. Note that this section describes the tower-based system controls (switches and indicators) and connectors, which are identical for the rack-mount system.
  • Page 42: Front View With Front Door Opened

    Front View with Front Door Opened Refer to the following figure and open the front door of the cabinet as follows (tower-based system only). 1. If door is locked, unlock the front door. 2. Pull the bottom of the front door out and tilt up until it is aligned level with the top of the cabinet, then push the door back directly over the top of the cabinet as far as it will go.
  • Page 43 This figure shows the location of the front system controls and indicators. Front System Features and Controls Activity light, CD-ROM reader When lit, CD-ROM reader is in use. Load/eject button, CD-ROM reader Press to load CD and eject CD. Activity light, 3 ½-inch diskette drive When lit, diskette is in use.
  • Page 44: Rear View

    Rear View This figure shows the location of the following rear system features and controls. Rear Features and Controls Keyboard PS/2-compatible 6-pin mini-DIN connector. Mouse PS/2-compatible 6-pin mini-DIN connector. COM1 COM1 serial port 9-pin connector. Printer 25-pin parallel port connector. COM2 COM2 serial port 9-pin connector.
  • Page 45: Status Indicator Led Descriptions

    Status Indicator LED Descriptions The following tables list the System Status Indicator LEDs, the Disk Drive Status Indicator LEDs, the Disk Drive Status Abnormal Conditions, the Power Supply Status Indicator LEDs, and the LAN Status Indicator LEDs along with a description of each LED indicator.
  • Page 46 Front Disk Drive Status Indicator LEDs Status Description Response Disk Drive Activity Not accessing disk drive None required (normal) ON (Green) Accessing disk drive None required (normal) Disk Drive Status No alarms None required (normal) ON (Amber) (See the "Disk Drive Status Conditions" table that follows.) Note: The Disk Drive Status Conditions are active only...
  • Page 47: Making Connections

    Making Connections If your system normally operates without a video display or keyboard (for example, as a network server), you must install a video display and keyboard to configure the system. You may remove them after running the System Setup Utility (SSU).
  • Page 48: Setting The Line Voltage

    Setting the Line Voltage The system contains an ATX300 watt power supply that is switch-selectable for 115 or 230 VAC at an operating frequency of 50/60Hz. The power supply voltage selection switch is factory set to 115Vac for systems shipped to North America;...
  • Page 49 Setting the Line Voltage Voltage selector switch set to 115 VAC Voltage selector switch set to 230 VAC 2-16 Setting Up the System...
  • Page 50: Connecting The Power Cord(S)

    Connecting the Power Cord(s) Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage. Plug the male end of the power cord into NEMA 5- 15R outlet for 100-120 VAC or NEMA 6-15R outlet for 200-240 VAC. If the power cord(s) supplied with the system is not compatible with the AC wall outlet in your region, obtain a suitable power cord that meets the following criteria.
  • Page 51: Powering On Your System

    Powering On Your System Power on your system as follows. 1. Make sure all external devices, such as a video display, keyboard, and mouse (optional) have been connected, and the power cords are connected. 2. Power on the video display and any other external devices. 3.
  • Page 52: Configuring Your System

    Configuring Your System Configuring Your System BIOS Setup Utility Symbios Configuration Utility Optional RAID Controllers Configuring System Board Jumpers...
  • Page 53 Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS Setup Utility. Several unique system parameters are configured using the BIOS Setup, which is stored in the system FLASH memory.
  • Page 54: Bios Setup Utility

    BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. This utility has some unique parameters and many parameters that are also configurable with the SSU. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run. However, parameters set with the BIOS Setup Utility that can also be set with the SSU, will be overwritten by the SSU the next time the SSU is run.
  • Page 55: Bios Setup Configuration Settings

    Function in Setup Menu F1 or Alt-H Get Help about an item. Exit the current menu and return to the previous menu. Left or right arrow keys Move between menus. Up or down arrow keys Move cursor up and down. The cursor moves only to the settings that you can change.
  • Page 56: Main Menu

    Main Menu Feature Choices Description Your Setting System Time HH:MM:SS Sets the system time. System Date MM/DD/YYYY Sets the system date. Legacy Diskette A: Disabled Selects the diskette type. 360KB 1.2 MB 720KB 1.44/1.25 MB 2.88 MB Legacy Diskette B: Disabled Selects the diskette type.
  • Page 57: Primary/Secondary Ide Master And Slave Submenu

    Primary/Secondary IDE Master and Slave Submenu Feature Choices Description Your Setting Type Auto Auto allows the system to attempt auto- detection of the drive type. None None informs the system to ignore this drive. CD-ROM CD ROM allows the manual entry of some fields described below.
  • Page 58: Keyboard Submenu

    Keyboard Submenu Feature Choices Description Your Setting NumLock Auto Selects power-on state for Num Lock. Key Click Disabled Enables or disables key click. Enabled Keyboard 30/sec Selects the number of times per second a key auto-repeat 26.7/sec will repeat while it is held down. rate 21.8/sec 18.5/sec...
  • Page 59: Pci Configuration Submenus

    PCI Configuration Submenus This submenu should only be changed by qualified technical personnel. CAUTION Leave PCI Configuration Submenu at factory-default settings. This submenu should only be changed by a technically qualified person. PCI Configuration Submenu Feature Choices Description Your Setting PCI Device, Press ENTER.
  • Page 60: Integrated Peripheral Configuration Submenu

    Integrated Peripheral Configuration Submenu Feature Choices Description Your Setting COM 1: Disabled Auto forces BIOS to configure the port. Enabled OS Controlled forces OS to configure the (Serial Port A) Auto port. OS Controlled Base I/O Address Selects the base I/O address for COM port 1.
  • Page 61: Advanced Chipset Control

    Advanced Chipset Control Feature Choices Description Your Setting Graphics Selects the Graphics Aperture size for the Aperture AGP video device. Some operating systems 16Mb require this value to be less than 256MB. 32Mb This feature is not used on this server. 64Mb 128Mb 256Mb...
  • Page 62: Security Menu (Continued)

    Security menu (Continued) Feature Choices Description Your Setting Set Supervisor Press ENTER When the <Enter> key is pressed, the Password user is prompted for a password; press ESC key to abort. Once set, this can be disabled by setting it to a null string, or by clearing password jumper on system board (see Configuring System Board Jumpers).
  • Page 63: Server Menu

    Server Menu Feature Choices Description Your Setting System Press ENTER Refer to “System Management Submenu.” Management Console Press ENTER Refer to “Console Redirection Submenu.” Redirection Processor Retest Select Yes to have BIOS clear all processor status and retest the processor(s) on bootup. 3-12 Configuring Your System...
  • Page 64: System Management Submenu

    System Management Submenu Feature Choices Description Your Setting Sever Press ENTER Refer to “System Management Info Management Info Submenu.” System Event Disabled When enabled, system events will be Logging Enabled logged by BIOS and BMC. Clear Event Log Yes clears the system event log (SEL) in BMC.
  • Page 65: Server Management Information Submenu

    Server Management Information Submenu Items on this menu can not be modified by the user. If items require changes, consult your system administrator. Server Management Information Submenu Feature Choices Description Your Setting Board Part Information field only Number Board Serial Information field only Number System Part...
  • Page 66: Boot Menu

    Boot Menu Feature Choices Description Your Setting Floppy Check Disabled If Enabled, system verifies diskette type Enabled on boot.. Disabled results in a faster boot. Boot Device Press ENTER. Refer to “Boot Device Priority Submenu.” Priority Hard Drive Press ENTER. Refer to “Hard Drive Submenu.”...
  • Page 67: Hard Drive Submenu

    Hard Drive Submenu For options on this menu, use the up or down arrow keys to select a device, then press the <+> or <-> keys to move the device higher or lower in the boot priority list. Hard Drive Submenu Option Description 1.
  • Page 68: Exit Menu

    Exit Menu You can make the following selections on the Exit Menu. Select an option using the up or down arrow keys, then press <Enter> to execute the option. Pressing <Esc> does not exit this menu. You must select one of the items from the menu or menu bar to exit.
  • Page 69: Symbios Configuration Utility

    Symbios Configuration Utility The Symbios Configuration Utility detects the two SCSI host adapters located on the system board. Use the utility to: Change adapter and SCSI device default values Check and/or change SCSI device settings that may conflict with those of other devices in the server.
  • Page 70: Changing The Adapter And Device Configurations

    The following keys are active for all SCSI Configuration screens: Action Arrows Up and down arrows move from one parameter to another within a screen. ENTER Displays options for a configurable parameter. Selects an option. Moves back to previous screen or parameter or EXIT if at the Main menu.
  • Page 71 To change device configuration parameters, perform the following steps: 1. At the SCSI Configuration Utility Main Menu, select the adapter which connects to the SCSI device you are reconfiguring. The first adapter listed controls the operation of the hard disk drives; the second adapter controls any SCSI removable media devices installed in your system.
  • Page 72 SYM53C875 Adapter 2 – SCSI Removable Media Devices Description Recommended Setting or Your Configuration Display Only Dev0 Dev1 Dev2 Dev3 Device Selections Press ENTER for menu. Select device and press ENTER. Sync Rate Width (bits) Disconnect Read/Write I/O timeout (secs) Scan for device at boot time Scan for SCSI LUNS Queue Tags...
  • Page 73: Optional Raid Controllers

    Optional RAID Controllers Factory Installed Controllers The RAID options available for your system are the dual channel Mylex ™ ™ AcceleRAID 150 (SecuRAID 110) and Mylex AcceleRAID 250 (SecuRAID 210) Controller boards, which gives your system the added security of fault tolerance.
  • Page 74: Add-On Controller

    Add-on Controller ™ If you are adding a RAID controller to an existing system, the AcceleRAID ™ 150 or AcceleRAID 250 BIOS Configuration Utility allows you to configure disk arrays and logical drives in your system. Since the utility resides in the ™...
  • Page 75: Configuring System Board Jumpers

    Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section. CAUTION Electrostatic discharge (ESD) can damage the system board. Modify the system board only at an ESD workstation. Otherwise, wear an antistatic wrist strap attached to chassis ground.
  • Page 76 System Board Jumper Summary Jumper Block Pins (default What it does at system reset in bold) 9-10, Protect BMC Boot Block BMC boot block is write protected. Write Protect 10-11, Erase BMC boot block is erasable and programmable. 5-6, Normal BMC Forced System boots normally.
  • Page 77: Moving System Board Jumpers

    Moving System Board Jumpers CAUTION Before doing the procedures in this section, make sure that your system is powered off and unplug the AC power cord from the back of the chassis. Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage.
  • Page 78: Resetting The Cmos Nvram

    Resetting the CMOS NVRAM Use the clear CMOS memory procedures, which includes the reset CMOS NVRAM process, under "Enable F2 Prompt by Changing a Jumper and Using SSU" in Chapter 5. Clearing and Changing the Passwords To clear and change the passwords: 1.
  • Page 79: Bmc Forced Update Mode

    BMC Forced Update Mode This procedure should only be performed by qualified technical personnel. CAUTION Leave BMC Forced Update Mode jumper at factory- default setting: Setting this jumper incorrectly will prevent the system from booting. Programming should only be done by a technically qualified person.
  • Page 80: Disassembly And Reassembly

    Disassembly and Reassembly General Information Static Precautions Preparing Your System for Disassembly and Reassembly Equipment Log Opening the Front Door Removing a Side Panel Installing a Side Panel Modifying the System Board Option Boards Installing a RAID Controller Board Hard Disk Drives Removable Media Devices Removing the Front Panel of the Rack-Mount System...
  • Page 81 Removing the Front Panel Speaker/Switch Assembly Removing the Keylock Bracket Removing the Side Panel Intrusion Switch Assembly Removing the Front Cover Intrusion Switch Assembly of the Tower-Based System Removing the Fans Removing the Power Supply Removing the System Board and Processor Retention Module Removing the SAF-TE Card Removing the SCSI Backplane...
  • Page 82 General Information This chapter contains procedures for disassembling and reassembling your server system unit. For reassembling your server unit, follow the disassemble procedure in reverse order. When disassembling and reassembling your server system unit, follow these general rules. WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power.
  • Page 83 Label all removed connectors. Note where the connector goes and in what position it was installed. On completion of any reassembly, plug in the power cords and power on the system unit. Contact your sales representative or dealer for a list of approved optional peripheral devices.
  • Page 84 Removing a Side Panel To install options in your system, you must remove the side panel on the left side of the system (as viewed from the front). The side panel on the right side of the system (as viewed from the front) only has to be removed when adding removable media devices or a second power supply.
  • Page 85 Installing a Side Panel 1. Before replacing the side panel, make sure no tools or loose parts have been left inside the system chassis. 2. Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected. 3.
  • Page 86: Replacing The Real-Time Clock Battery

    Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system. Topics covered include: Replacing the real-time clock battery Replacing the Pentium II processor Installing or removing DIMMs. CAUTION Electrostatic discharge (ESD) can damage add-in boards and other components;...
  • Page 87 Replacing the Real-Time Clock Battery 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Insert the tip of a small flat-bladed screwdriver, or equivalent, under the plastic tab on the San-in plastic retainer (A in figure). 3.
  • Page 88: Replacing The Pentium Ii Processor

    Replacing the Pentium II Processor This subsection provides the procedure for upgrading the Pentium II Processor in your system. The Pentium II processor is packaged as a Single Edge Connector Cartridge (SECC), packaged as a Single Edge Processor Package (SEPP), or packaged as a Single Edge Connector Cartridge Version 2 (SECC2). The SECC packaged cartridge includes: processor core with an integrated 16 KB primary (L1) cache secondary (L2) cache...
  • Page 89: Replacing The Secc Version

    Replacing the SECC Version 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Press the processor latches toward the center of the SEC cartridge to free them from the retention module, Item A in Figure "Removing a Processor" below.
  • Page 90 7. Remove the new processor from its antistatic package and place it on a grounded, static-free surface or conductive foam pad. 8. Position the thermal pad on top of the new processor so that the holes in the thermal pad line up with the holes in the processor. 9.
  • Page 91: Replacing The Sepp Version

    Replacing the SEPP Version 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Pull the processor latches, Item A in Figure "Removing a Processor" below, out away from the edges of the SEPP to free them from the Universal Retention Module (URM).
  • Page 92 7. Remove the new processor from its antistatic package and place it on a grounded, static-free surface or conductive foam pad. 8. Position the heat sink, Item C in Figure "Processor Heat Sink Assembly" above, on the front of the new processor so that the holes in the heat sink line up with the holes in the processor.
  • Page 93: Replacing The Secc2 Version

    Replacing the SECC2 Version 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Pull the processor latches, Item A in Figure "Removing a Processor" below, out away from the edges of the SEC cartridge to free them from the Universal Retention Module (URM).
  • Page 94 7. Remove the new processor from its antistatic package and place it on a grounded, static-free surface or conductive foam pad. 8. Position the heat sink, Item B in Figure "processor Heat Sink Assembly" above, on the front of the new processor so that the holes in the heat sink line up with the holes in the processor.
  • Page 95: Dimms

    DIMMs The system board contains three DIMM sockets labeled 1 through 3. Each socket can hold a single 72-bit (noninterleaved memory) DIMM module with 32MB, 64MB, 128MB, or 256MB of memory. When all three sockets are populated, the system board supports a maximum of 768 MB of memory with 256MB DIMMs.
  • Page 96: Memory Dimm Configurations

    Memory DIMM Configurations This table lists the distribution of DIMMs for specific memory configurations. System Memory Configurations Capacity per DIMM slot (MB) any DIMM slot order System Capacity Slot 1 Slot 2 Slot 3 (MB) Upgrading Your System 4-17...
  • Page 97: Installing Dimms

    Installing DIMMs 1. Power off the system and remove the left side panel as described earlier in this chapter. CAUTION Observe static precautions. Use an antistatic wrist strap. Hold DIMMs only by their edges. 2. Holding the DIMM module only by the edges, remove it from its antistatic package.
  • Page 98: Removing Dimms

    Removing DIMMs CAUTION Use extreme care when removing a DIMM. Too much pressure can damage the socket slot. Apply only enough pressure on the plastic ejector levers to release the DIMM 1. Power off the system and remove the left side panel as described earlier in this chapter.
  • Page 99: Option Boards

    Option Boards This section describes how to install and remove ISA and PCI option boards. The system board has two ISA bus expansion slots and four PCI bus expansion slots. One of the ISA connectors shares a chassis expansion slot with a PCI connector.
  • Page 100: Installing An Option Board

    Installing an Option Board 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Remove and save the expansion slot retainer bar by pressing down on its top snap fastener and pulling the bar out. Removing the Expansion Slot Retainer Bar Upgrading Your System 4-21...
  • Page 101 3. Remove and save the expansion slot cover by sliding it straight back and out of the slot. Removing the Expansion Slot Cover CAUTION Observe static precautions. Use an antistatic wrist strap. 4. Remove the option board from its protective wrapper, holding the board only by the edges.
  • Page 102 8. Holding the board by its top edge or upper corners, firmly press the board into an expansion slot on the system board. The tapered foot of the option board retaining bracket must fit into the mating hole in the expansion slot . Installing an Option Board 9.
  • Page 103: Removing An Option Board

    Removing an Option Board Note: Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components. 1. Power off the system and remove the left side panel as described earlier in this chapter.
  • Page 104: Hard Disk Drives

    Hard Disk Drives Your system supports a variety of SCSI hard disk drives. The SCSI drives must use the industry standard 80-pin Single Connector Attachment (SCA) connector. Contact your sales representative or dealer for a list of approved devices. The internal hard disk drives are located in the SCSI Disk Drive Bays (A).
  • Page 105: Installing Or Swapping A Hard Disk Drive In A Hot-Swap Bay

    Installing or Swapping a Hard Disk Drive in a Hot-swap Bay This procedure describes installing a new drive or swapping out a faulty drive from one of the seven hot-swap SCSI disk drive bays. The 3 1/2-inch SCSI drives must use the industry standard 80-pin Single Connector Attachment (SCA) connector.
  • Page 106: Installing Or Swapping A Hard Disk Drive

    Installing or Swapping a Hard Disk Drive 1. Open the front door as described earlier in this chapter. 2. If installing a hard disk drive in a disk carrier for the first time, perform the following procedures: Pull the handle (A) out of the disk carrier's front panel and remove the carrier's front panel from the SCSI hard disk drive bay.
  • Page 107 5. Remove the new drive from its protective wrapper, and place on an antistatic surface. CAUTION Observe static precautions. Use an antistatic wrist strap. 6. Record the drive model and serial numbers in the equipment log. 7. Before continuing with the next step, if you are installing a hard disk in a disk carrier for the first time, attach the front panel to the disk carrier's frame and secure it with the two screws removed in step 2.
  • Page 108 Installing a Disk Carrier into the Bay 10. Close the front door on the system. If necessary, configure the system as described in Chapter 3 "Configuring Your System". Upgrading Your System 4-29...
  • Page 109: Removable Media Devices

    Removable Media Devices A variety of IDE and SCSI removable media devices can be installed in peripheral bays A, B, C, D, and E. An IDE CD-ROM is always mounted in bay A. A 3.5-inch diskette drive is always mounted in bay C. Other devices should be installed in the first available bay from the top (bay B).
  • Page 110: Installing A 5.25-Inch Media Device

    If you are adding or removing a SCSI removable media device, consider the following: The optional SCSI tape drive address assignment is 2. The SCSI termination resistors must be installed in the last SCSI drive of the daisy chain cabling. If the SCSI tape is your only SCSI device on the SCSI controller B, termination must be installed in the tape drive.
  • Page 111 Removing the Front System Bezel 4. Remove the EMI metal shield covering the bay where you are installing a media device as shown below. The metal shield is released by pulling on the tabs at the top and bottom of the metal shield. Removing an EMI Metal Shield 4-32 Upgrading Your System...
  • Page 112 5. Remove the filler panel from the system bezel corresponding to the bay where you are installing a media device as shown below. The filler panel is released by pressing on the plastic snap tabs located on the back of the system bezel.
  • Page 113 Attaching the Device Side Rails 9. Install the media device into the bay as follows: Move any cables in the bay out of the way. Align the rails on the media device with the supports in the bay. Slide the device into the bay until it locks in place. Installing a Removable Media Device 4-34 Upgrading Your System...
  • Page 114 10. Connect the interface and power cables to the device as follows (see Figure above): If you are installing a 5 1/4-inch tape drive or other IDE device, align and connect the drive signal cable and the system power cable to their connectors.
  • Page 115: Removing A 5.25-Inch Device

    Removing a 5.25-Inch Device 1. Power off the system, unplug the system power cords, and remove the appropriate side panel depending upon the bay you are removing the media device from and as described earlier in this chapter. 2. Open the front door as described earlier in this chapter. 3.
  • Page 116 5. Disconnect the power cable (A) and ribbon data cable (B) from the device you are removing. Removing a Removable Media Device 6. Remove the device from the peripheral bay by pushing in on its drive rail clips and pull the device completely out of the bay (see Figure above). 7.
  • Page 117: Removing The Front Panel Of The Rack-Mount System

    Removing the Front Panel of the Rack-Mount System CAUTION If you are removing the front panel after the server is set up, you must first power off the system and all external devices. Unplug the system power cords. The front panel on your server unit is a one-piece assembly and easy to remove. 1.
  • Page 118: Removing The Front Door Assembly Of The Tower-Based System

    Removing the Front Door Assembly of the Tower-Based System Note: The front door assembly is a one piece assembly. 1. Unlock (if locked) the mechanical lock at the bottom of the front door assembly and power off the server unit. 2.
  • Page 119: Removing The Top Cover

    Removing the Top Cover To remove the top cover: 1. The front door must be either opened or removed. To open the front door, see "Front View with Front Door Opened" in Chapter 2. To remove the front door, see "Removing the Front Door Assembly of the Tower-Based System" above.
  • Page 120: Removing The Chassis Skirt

    Removing the Chassis Skirt To remove the chassis skirt: 1. Power off the system and ensure it is disconnected from the ac wall outlet. 2. Position the chassis on its side. 3. Remove the nine screws securing the skirt to the bottom of the chassis and remove the skirt.
  • Page 121: Removing A Chassis Foot

    Removing a Chassis Foot To remove a foot located on the left side of the chassis (as viewed from the front of the chassis): 1. Power off the system and ensure it is disconnected from the ac wall outlet. 2. Remove the left-side panel of the chassis, see "Removing a Side Panel" earlier in this section.
  • Page 122 To remove a foot located on the right side of the chassis (as viewed from the front of the chassis) the chassis skirt must be removed: 1. Power off the system and ensure it is disconnected from the ac wall outlet. 2.
  • Page 123: Removing The Front Panel Speaker/Switch Assembly

    Removing the Front Panel Speaker/Switch Assembly To remove the front panel speaker and switch assembly: 1. Open the front door, see "Front View with Front Door Opened" in Chapter 2. 2. Power off the system and ensure it is disconnected from the ac wall outlet. 3.
  • Page 124 8. Remove the front panel speaker and switch assembly from the chassis. Removing the Front Panel Speaker and Switch Assembly Upgrading Your System 4-45...
  • Page 125: Removing The Keylock Bracket

    Removing the Keylock Bracket To remove the keylock bracket: 1. Open the front door, see "Front View with Front Door Opened" in Chapter 2. 2. Power off the system and ensure it is disconnected from the ac wall outlet. 3. Locate the keylock bracket at the bottom of the front panel. 4.
  • Page 126: Removing The Side Panel Intrusion Switch Assembly

    Removing the Side Panel Intrusion Switch Assembly Note: The side panel intrusion switch assembly consists of two intrusion switches with cables and a single cable connector. 1. Power off the system and remove the left and right side panels as described earlier in this chapter.
  • Page 127: Removing The Front Cover Intrusion Switch Assembly Of The Tower-Based System

    Removing the Front Cover Intrusion Switch Assembly of the Tower-Based System Note: The front cover intrusion switch assembly consists of an intrusion switch with a cable and a single cable connector. 1. Power off the system and remove the left and right side panels as described earlier in this chapter.
  • Page 128: Removing The Fans

    Removing the Fans Remove the six interior fans as follows: 1. Power off the system and ensure it is disconnected from the ac wall outlet. 2. Remove the left and right side panels as described earlier in this chapter. 3. Locate the fan to be removed and unplug its power connector (see. "Connector Locations"...
  • Page 129: Removing The Power Supply

    Removing the Power Supply 1. Power off the system and unplug the power supply ac power cables 2. Remove the right side panel as described earlier in this chapter. 3. Disconnect the internal power cables from the power supply cable connectors.
  • Page 130: Removing The System Board And Processor Retention Module

    Removing the System Board and Processor Retention Module CAUTION The system board can be extremely sensitive to ESD and always requires careful handling. After removing it from the system, place it component-side up on a nonconductive, static-free surface to prevent shorting out the battery leads.
  • Page 131 Removing the System Board 11. Remove the system board mounting bracket by pushing in on it while it rotates towards the rear surface of the board and then removing it from its mounting holes (see Figure below). Save this mounting bracket for installation on the replacement system board.
  • Page 132 12. Remove the Processor Retention Module (see Figure below). Save this module for installation on the replacement system board. Removing the Processor Retention Module 13. If you are replacing the system board, make a record of the system board jumper settings so you can correctly configure the new board before you install it.
  • Page 133: Removing The Saf-Te Card

    Removing the SAF-TE Card CAUTION The SAF-TE card can be extremely sensitive to ESD and always requires careful handling. After removing it from the system, place it component-side up on a nonconductive, static-free surface to prevent shorting out. Do not slide the SAF-TE card over any surface. 1.
  • Page 134: Removing The Scsi Backplane

    Removing the SCSI Backplane CAUTION The SCSI Backplane board can be extremely sensitive to ESD and always requires careful handling. After removing it from the system, place it component-side up on a nonconductive, static-free surface to prevent shorting out. Do not slide the SCSI Backplane board over any surface.
  • Page 135 7. Remove the four screws (A) securing the SCSI Backplane assembly (B) to the chassis and remove the backplane assembly (see Figure below). 8. Remove the 16 screws (C) securing the SCSI Backplane (D) to its mounting panel (E). 9. Remove the SCSI Backplane. Removing the SCSI Backplane 4-56 Upgrading Your System...
  • Page 136 Problem Solving Problem Solving Static Precautions Troubleshooting Checklists Additional Troubleshooting Procedures Specific Problems and Corrective Actions Problems with the Network PNP Installation Tips BIOS User’s Information...
  • Page 137: 5-2 Problem Solving

    Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems.
  • Page 138: Troubleshooting Checklists

    Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and after the system hardware and software have been running correctly. Initial System Startup Incorrect installation or configuration usually causes problems that occur at initial system startup.
  • Page 139: Running New Application Software

    Running New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. If you have problems while running new application software, check the following: Does the system meet the minimum hardware requirements for the software? Refer to the software documentation.
  • Page 140: After System Has Been Running Correctly

    After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure. However, many situations that are easy to correct can also cause such problems. If you have problems after the system has been running correctly, check the following: If you are running the software from a diskette or CD-ROM, try a new copy of the software.
  • Page 141: Additional Troubleshooting Procedures

    Additional Troubleshooting Procedures This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source. Use the following troubleshooting procedures to help you identify a problem. These general procedures lead you through the following: Preparing the system for diagnostic testing Monitoring POST while it is running Verifying proper operation of key system LEDs...
  • Page 142: Monitoring Post

    Monitoring POST Each time you turn on the system, the Power-On Self-Test (POST) runs automatically and checks the system board, processor board, memory, keyboard, and most installed peripheral devices. During the memory test, POST displays the amount of memory that it is able to access and test.
  • Page 143: Verifying Proper Operation Of Key System Indicators

    POST Keys and Errors Action/Message Description If POST Beeps Before Initialization failed before video initialized. Most beep code Video Appears errors are fatal; initialization cannot continue. Refer to the section “BIOS User’s Information” in this chapter. If Monitor Displays Error Note error;...
  • Page 144: Specific Problems And Corrective Actions

    Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: Power LED does not light No beep or incorrect beep pattern No characters appear on screen Characters on the screen appear distorted or incorrect System cooling fan does not rotate Diskette drive activity LED does not light Hard disk drive activity LED does not light CD-ROM drive activity LED does not light...
  • Page 145: Incorrect Or No Beep Code

    Incorrect or No Beep Code Check the following: Is the speaker enabled? Is the speaker cable connected to the system board? If the system operates normally, but there was no beep, the speaker may be defective, contact your service representative for assistance. Record the beep code emitted by POST, and see the “Messages and Beep Codes”...
  • Page 146: Characters Are Distorted Or Incorrect

    Characters are Distorted or Incorrect Check the following: Are the brightness and contrast controls properly adjusted on the video display? Refer to the documentation supplied with your video display. Are the video monitor's signal and power cables properly installed? If the problem persists, the video monitor may be faulty or it may be the incorrect type.
  • Page 147: Cd-Rom Drive Activity Light Does Not Light

    CD-ROM Drive Activity Light Does Not Light Check the following: Is the power and signal cable to the CD-ROM drive properly installed? Are all relevant switches and jumpers on the drive set correctly? Is the drive properly configured? Is the onboard IDE controller enabled? Problems with Application Software If you have problems with application software, perform the following: Verify that the software is properly configured for the system.
  • Page 148: Enable F2 Prompt By Using Ssu

    Enable F2 Prompt by Using SSU 1. Insert your SSU diskette in the diskette drive. This is the diskette that is created by copying the SSU software from E CD-ROM that comes with the XPRESS UILDER system. 2. Reboot the system by pressing Ctrl+Alt+Del while at the DOS operating system prompt or by pressing the reset switch.
  • Page 149: Enable F2 Prompt By Changing A Jumper And Using Ssu

    Enable F2 Prompt by Changing a Jumper and Using SSU If you do not have an SSU diskette or CD available, you can clear CMOS memory to enable the F2 prompt. This means you must change a jumper on the system board, run the SSU, save your changes, and change the jumper back to the default setting.
  • Page 150: Problems With The Network

    Problems with the Network The server hangs when the drivers are loaded: Change the PCI BIOS interrupt settings. Try the “PCI Installation Tips” below. Diagnostics pass, but the connection fails: Make sure the network cable is securely attached. Make sure you specify the correct frame type in your NET.CFG file. The Link LED doesn’t light: Make sure you have loaded the network drivers.
  • Page 151: Pnp Installation Tips

    PNP Installation Tips Some common PCI tips are listed here. Reserve interrupts (IRQs) and/or memory addresses specifically for ISA adapters. This prevents PCI cards from trying to use the same settings ISA cards are using. Use the SSU to keep track of ISA adapter resources. Certain drivers may require interrupts that are not shared with other PCI drivers.
  • Page 152 BIOS Messages Message Description nnnn Cache SRAM Passed Where nnnn is the amount of system cache in kilobytes successfully tested. Diskette drive A error Diskette Drive is present but fails the BIOS POST diskette tests. Check to see that the drive is defined Diskette drive B error with the proper diskette type in Setup and that the diskette drive is correctly attached.
  • Page 153 BIOS Messages (Continued) Message Description Parity Check 1 nnnn* A parity error was found in the system bus (Parity Check 1) or the I/O bus (Parity Check 2). BIOS Parity Check 2 nnnn* attempts to locate and display the address on the screen.
  • Page 154 BIOS Messages (Continued) Message Description System timer error* The timer test failed. Requires repair of the system board. UMB upper limit segment address: nnnn Displays the address nnnn of the upper limit of the Upper Memory Blocks, indicating released segments of the BIOS, which may be reclaimed by a virtual memory manager.
  • Page 155: Post Error Codes And Messages

    POST Error Codes and Messages Whenever a recoverable error occurs during POST, BIOS displays a message on the video display screen and causes the speaker to beep as the message appears. The “POST Error Codes and Messages” table is a list of the error codes and messages written at the start of each POST test.
  • Page 156 Post Error Codes and Messages (Continued) Code Error Message 0405 Expansion ROM not initialized 0406 Warning: IRQ not configured 0504 Resource Conflict 0505 Expansion ROM not initialized 0506 Warning: IRQ not configured 0601 Device configuration changed 0602 Configuration error - device disabled 8100 Processor 1 failed BIST 8101...
  • Page 157: Illustrated Parts Breakdown

    Illustrated Parts Breakdown Exploded View Field Replaceable Units Pentium II Processors Hard Disk Drives Tape Drives CD-ROM Drive RAID Controllers and Cache Network Option Boards Memory Expansion Redundant Power Cable List...
  • Page 158: Exploded View

    This section provides an exploded view and parts lists for the server’s major assemblies. Part numbers are also provided for optional hardware. Click your mouse on an exploded view item to view the part number and description. Exploded View 6-2 Illustrated Parts Breakdown...
  • Page 159: Field Replaceable Units

    Field Replaceable Units Reference Number Description Part Number CMOS/RTC 3V Battery 158-060367-000 (CR2032 available locally) System Board. No processor board or memory DIMMs. 182314 NOTE: System boards returned for repair or replacement must have RAM removed. Replacement boards will not include RAM. Extra parts returned are not recoverable.
  • Page 160 Reference Number Description Part Number Front Door Assembly 247-00004-000 Extended Side Panel 247-00008-000 Top Panel 247-00012-000 Side Panel 247-00007-000 Media Bezel 247-00017-000 Blank Media Drive Panel 247-00018-000 Server Left Shelf Slide (Rack-Mount Support Bracket) 147133 Server Right Shelf Slide (Rack-Mount Support Bracket) 148888 Rack-Mount Front Assembly 247-00034-000...
  • Page 161: Pentium Ii Processors

    Pentium II Processors Upgrades Description Part Number 266 MHz Pentium II Upgrade Kit 203360 333 MHz Pentium II Upgrade Kit 203335 350 MHz Pentium II Upgrade Kit 203337 400 MHz Pentium II Upgrade Kit 203339 Replaceable Parts Description Part Number 266 MHz Pentium II x 512KB 081788-01 333 MHz Pentium II x 512KB...
  • Page 162: Hard Disk Drives

    Hard Disk Drives Upgrades Description Part Number Kit, 4 GB SCSI, 7200 RPM, ST34520WC 050-00034-000 Kit, 9 GB SCSI, 7200 RPM, ST39140WC 050-00035-000 Kit, 4 GB LVD SCSI,7200 RPM, ST34573LC 050-00037-000 Kit, 9 GB LVD SCSI, 7200 RPM, ST39173LC 050-00038-000 Kit, 18 GB LVD SCSI, 7200 RPM, ST118273LC 050-00036-000 ATO MOD, 9 GB LVD SCSI, 10000 RPM, ST39102LC...
  • Page 163: Tape Drives

    20/40 GB DLT Internal Kit 203299 Replaceable Parts Description Part Number SCSI DAT TAPE, DDS-3, 12/24GB 320548 20/40 GB Internal DLT 4000 320150 CD-ROM Drive Replaceable Part Description Part Number CD-ROM Drive, NEC CDR-1901A, 32X EIDE 730352 Illustrated Parts Breakdown 6-7...
  • Page 164: Raid Controllers And Cache

    RAID Controllers and Cache Upgrades Description Part Number Kit SecureRAID 210, PCI RAID, 2-Channel, LVD, No 062-00023-000 Cache Controller Kit SecureRAID 210 ECC Cache SIMM, 4MB Upgrade 203130 Kit SecureRAID 210 ECC Cache SIMM, 16MB Upgrade 203132 Kit SecureRAID 210 ECC Cache SIMM, 32MB Upgrade 203128 Kit Adaptec 2944UW, Differential Wide SCSI 203392...
  • Page 165: Memory Expansion

    Memory Expansion Upgrades Description Part Number 32 MB (1 DIMM, ECC) 203325 64 MB (1 DIMM, ECC) 203327 128 MB (1 DIMM, ECC) 203321 256 MB (1 DIMM, ECC) 203323 Replaceable Parts Description Part Number DIMM, 32MB, 100MHz SDRAM 082061 DIMM, 64MB, 100MHz SDRAM 082062 DIMM, 128MB, 100MHz SDRAM...
  • Page 166: Redundant Power

    Redundant Power Replaceable Parts Description Part Number Slide Bracket 246-00003-000 LED/Switch Assembly 247-00015-000 Power Board 030312 Cable List Description Part Number CBL, IDE, 2-conn. 233-00015 CBL, FDD 070170 CBL, Narrow SCSI, 4 Connector, 50 pin 070168 CBL, Backplane Power 070982 CBL, NL-BRY Crossover 320-00004-000 CBL, Periph PWR...
  • Page 167: A System Cabling

    System Cabling System Cabling Before You Begin Static Precautions Standard Configuration RAID Configuration...
  • Page 168: Before You Begin

    System Cabling This appendix contains information and procedures on cabling configurations used in your system. The cabling configurations include: Standard Configuration RAID Configuration. Before You Begin WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power.
  • Page 169: Standard Configuration

    Standard Configuration Your system is cabled using a dual channel on-board IDE Controller and an on-board Symbios Logic SYM53C875 SCSI Controller. The on-board IDE controller supports the internally mounted CD-ROM as its first (master) device and an optional IDE device as its second (slave) device.
  • Page 170 Seven SCSI disk drive bays IDE slave device SCSI hard disk drives Secondary IDE cable (cable not supplied) SCSI backplane Secondary IDE connector Wide SCSI interface cable IDE master device (CD-ROM) Wide SCSI connector (68 pin) IDE slave device Diskette drive Primary IDE cable Diskette interface cable Primary IDE connector...
  • Page 171 Standard System Cable Routing A—Wide SCSI cable (68 pins) B—IDE cable (40 pins) System Cabling A-5...
  • Page 172: Raid Configuration

    RAID Configuration ™ The RAID options available for your system are the Mylex AcceleRAID 150 and the Mylex AcceleRAID 250 Controller boards, which gives your system the added security of fault tolerance. If you order a system with a RAID controller, the system is pre-cabled at the factory (see "RAID System Cabling Configuration"...
  • Page 173 Seven SCSI disk drive bays IDE slave device SCSI hard disk drives Secondary IDE cable (cable not supplied) SCSI backplane Secondary IDE connector Wide SCSI interface cable IDE master device (CD-ROM) Wide SCSI connector (68 pin) IDE slave device Diskette drive Primary IDE cable Diskette interface cable Primary IDE connector...
  • Page 174 RAID System Cable Routing A—Wide SCSI cable (68 pins) B— IDE cable (40 pins) AcceleRAID Jumper JP10 A-8 System Cabling...
  • Page 175: System Setup Utility

    System Setup Utility System Setup Utility (SSU) Creating SSU Diskettes Running the SSU Exiting the SSU...
  • Page 176: System Setup Utility (Ssu

    System Setup Utility (SSU) The System Setup Utility (SSU) is a DOS-based utility that supports extended system configuration operations for onboard resources and add-in boards. It also allows you to view the system event log and to set system boot and security options.
  • Page 177: Creating Ssu Diskettes

    Creating SSU Diskettes SSU may be run directly from the E CD-ROM or from DOS- XPRESS UILDER bootable diskettes. Before you can run the SSU from diskettes, you must copy the SSU from the E CD-ROM to a diskette. XPRESS UILDER If your diskette drive is disabled, or improperly configured, you must use the FLASH-resident BIOS Setup Utility (F2) to enable it so that you can use the...
  • Page 178: Running The Ssu

    Running the SSU 1. Turn on your video monitor and your system. 2. There are two ways to start the SSU: After creating an SSU diskette from the CD: Insert the SSU diskette in drive A, and reboot your server from the diskette. From diskette after installing your operating system: Insert the SSU diskette in Drive A.
  • Page 179: Customizing The Ssu

    Customizing the SSU The SSU lets you customize the user interface according to your preferences. The AF sets these preferences and saves them in the AF.INI file so that they take effect the next time you start the SSU. There are three user-customizable settings: Color—this button lets you change the default colors associated with different items on the screen with predefined color combinations.
  • Page 180: Launching A Task

    Launching a Task It is possible to have many tasks open at the same time, although some tasks may require complete control to avoid possible conflicts. The tasks achieve complete control by keeping the task as the center of operation until the user closes the task window.
  • Page 181: Resource Configuration Add-In (Rca) Window

    Resource Configuration Add-in (RCA) Window The RCA provides three major functions: Creates representations of devices that cannot be discovered by the system (ISA cards) Modifies the contents of the system by adding and removing devices Modifies the resources used by devices. You can use the RCA window to define an ISA card or add an ISA card by clicking on the appropriate button.
  • Page 182: Defining An Isa Card

    RCA Window Defining an ISA Card An ISA card usually comes with a vendor-created .CFG file that specifies the resources the card requires to function properly. If the .CFG file is unavailable, you must manually create it or define the card through the SSU. Defining an ISA card consists of specifying the name of the card and the resources it consumes.
  • Page 183: Adding And Removing Isa Cards

    Adding and Removing ISA Cards Adding and removing cards through the RCA provides a way for the RCA to run its conflict detection algorithms on the resources requested by the cards. This alerts you to any possible problems with that particular card in the current configuration.
  • Page 184: Modifying Resources

    Modifying Resources Modifying the resources of a device may be necessary to accommodate certain operating systems, applications, and drivers. It may also be necessary to modify resources to resolve a conflict. To modify the resources associated with a device: 1. Highlight the device in the Devices section of the RCA window. 2.
  • Page 185: Recommended Resource Settings

    Recommended Resource Settings The following table shows the recommended RCA system board settings for a sample system and provides a place for you to record any changes you make to the settings. SYSTEM GROUP NORMAL SETTING YOUR CONFIGURATION System Identification and Version Information SSU Configuration File Version Display Only...
  • Page 186: System Resource Usage

    System Resource Usage Clicking on the Resource Use button in the Configuration window displays the System Resource Usage window. This window shows what resources each device is consuming. This information is useful for choosing resources if a conflict occurs. Devices can be organized according to the resources the user wants to examine using the options in the Resource section of the screen.
  • Page 187: Multiboot Add-In (Mba) Window

    Multiboot Add-in (MBA) Window The MBA lets you set the system boot priority. The boot priority is the order the BIOS uses to boot the operating system from various devices in your system. To set the boot priority of your system: 1.
  • Page 188: System Event Log (Sel) Window

    System Event Log (SEL) Window The SEL displays information on the events stored in the system log area. The information stored includes the name of the event, the date and time the event occurred and data pertinent to the event. Event data may include POST error codes that reflect hardware errors or software conflicts within the system.
  • Page 189: Exiting The Ssu

    Exiting the SSU Exiting the SSU causes all windows to close. 1. Exit the SSU by opening the menu bar item File in the SSU Main window. 2. Click on Exit or Highlight Exit, and press Enter. System Setup Utility B-15...
  • Page 190 B-16 System Setup Utility...
  • Page 191: Emergency Management Port

    Emergency Management Port Emergency Management Port How the EMP Works EMP Requirements and Configurations Setting Up the Server for the EMP Main EMP Window Phonebook Management Plug-ins...
  • Page 192: Emergency Management Port

    Emergency Management Port The Emergency Management Port (EMP) allows remote server management via a modem or direct connection. The COM2 port on your server provides an interface to Console Manager software located in a second system. Modem Managed Server Management Console Sensors Event Console...
  • Page 193: How The Emp Works

    How the EMP Works The EMP shares use of the COM 2 port with your system. When the EMP has control of the port, the port operates in command state. When the system has control of it, the port operates in redirect state. When connecting to a server, the EMP checks to determine the current COM 2 port state.
  • Page 194 Console in Redirect State The above figure shows the EMP window in redirect state with the terminal window. The text that appears on the server monitor displays in the redirect window. Availability of the various EMP features is determined by two things: the EMP access mode selected during configuration in the System Management Submenu of the BIOS Server Menu, and if the server's COM 2 port is configured for console redirect in BIOS.
  • Page 195: Emp Requirements And Configurations

    EMP Access Modes (Server not Configured for Console Redirect) Mode Server is powered off During POST After OS boots Disabled Redirect window appears, but is Redirect window Redirect window blank appears, but is blank appears, but is blank Pre-boot EMP commands available EMP commands Redirect window available...
  • Page 196: Setting Up The Server For The Emp

    Setting Up the Server for the EMP To use the EMP, you must configure the server's BIOS with specific settings. These settings take place in two submenus of the BIOS Server menu, the System Management Submenu and the Console Redirect Submenu. The earlier BIOS settings section shows all available options.
  • Page 197: Console Redirection Submenu

    Console Redirection Submenu These settings in the Console Redirection Submenu of the Server menu must be set exactly as noted to be able to use the EMP. COM Port Address: Select 2F8. This is the COM 2 port that must be used by the EMP.
  • Page 198: Status Bar

    Status Bar The status bar displays at the bottom of the current window. It contains the following status information: SERVER NAME: the name of the server (stored in the Phonebook). LINE: the type of line connection. This would be either direct or modem. MODE: either Redirect of EMP, depending on whether the EMP has control of the COM 2 port.
  • Page 199: Server Control Operations

    Server Control Operations Three server control operations are available from the menu or toolbar of the main EMP window, remote server connection, powering the server on and off, and resetting the server. The server console mode can also be switched between EMP active and BIOS redirect modes through post-power-up and reset options.
  • Page 200: Power On/Off

    Serial Line - must be filled out when the line selection is set to Direct connect (Serial Line). Baud Rate - must be 19200 for EMP to connect properly. COM Port No. - set the COM Port number to which the null modem serial cable is connected.
  • Page 201: Reset

    Reset Selecting Reset from the Action menu generates the Reset dialog so that you can remotely reset the server with post-reset options. Reset Dialog Options available in the dialog are: System Reset - resets the server with the selected post-reset options. This operation is not allowed if the server is configured in RESTRICTED mode for EMP operations.
  • Page 202: Phonebook

    Phonebook The EMP provides a support plug-in known as the Phonebook. The Phonebook stores names and numbers of servers in a list that can be updated by adding, modifying or deleting entries. The Phonebook can be opened from the main menu and tool bars, or launched from the Connect dialog by clicking the Config button.
  • Page 203: Management Plug-Ins

    Management Plug-ins SEL Viewer The SEL viewer provides access to the System Event Log on the server and can display records in either hexadecimal or text (verbose) form. Options available through the SEL viewer (see the SEL Viewer figure below) are: View the SEL from a file Save the SEL to a file View SEL summary info...
  • Page 204: Sel Viewer Menu Options

    SEL Viewer Menu Options The following menu options are found on the SEL viewer menu bar: File Open - you can view SEL data from a previously saved file if it was stored in binary format. Selecting the Open menu item allows you to specify a filename under which the data is found.
  • Page 205: Sensor Type Codes

    Sensor Type Codes The Sensor Type Code Table provides information regarding: The type of sensor generating the SEL entry The name of the sensor The microcontroller which initiated the SEL entry The warning or error which initiated the SEL entry. Using the Sensor Type Code Table Compare the Sensor Type and Number message shown in the SEL viewer display (above) to the Sensor Type/Number in Verbose column in the table below.
  • Page 206 Sensor Type Codes (continued) Sensor Type and Number in Verbose Sensor Name Generator ID Voltage # 06 5V Standby Voltage # 07 Baseboard SCSI-A Term1 Voltage # 08 Baseboard SCSI-A Term2 Voltage # 09 Baseboard SCSI-A Term3 Voltage # 0A Baseboard –12V Voltage # 0B Baseboard SCSI-B Term1...
  • Page 207: Sdr Viewer

    System Event Logging Format Table Sensor Type and Sensor Type and Event Description Event type Event Description Number in verbose Number in hex in hex System Event #EF 12 EF E7 01 -- -- System Boot Event System Boot Event …...
  • Page 208: Sdr Viewer Menu Options

    SDR Viewer Menu Options The following menu options are found on the SDR viewer menu bar: File Close - closes the SDR viewer. Exit - exits the EMP. View Display all Records - displays all records from the SDR repository. SDR Type - displays the records of a particular SDR type.
  • Page 209: Fru Viewer Menu Options

    FRU Viewer Menu Options The following menu options are found on the FRU viewer menu bar: File Close - closes the FRU viewer. Exit - exits the EMP. View Display all Records - displays all FRU data, which consists of chassis, board, and product information.
  • Page 210 C-20 Emergency Management Port Console...
  • Page 211: D System Status Hardware Support Information

    System Status Hardware Support Information...
  • Page 212: System Status Hardware Support Information

    System Status Hardware Support Information This appendix helps you identify and find a system status hardware item indicated by one of several software monitoring components. The software monitoring components as they are related to the hardware system status items are listed in the following table: Software Monitoring Components/Hardware System Status Items Software Monitoring Component Hardware System Status Item...
  • Page 213 Connectors Connector Locations ATX Power Connector AT-Style Front Panel Connector Diskette Drive Fan Interface Server Management VGA Video Port Keyboard and Mouse Parallel Port Serial Ports RJ-45 Network Narrow SCSI Wide SCSI...
  • Page 214: Connector Locations

    Connector Locations This section provides pin information about the connectors in the system. This figure shows connector locations on the system board. System Board This figure shows connector locations on the system board. B C D Processor connector Wide SCSI connector DIMM slot 3 PCI slots for add in boards DIMM slot 2...
  • Page 215: Rear Panel

    Rear Panel This figure shows connector locations on the rear panel. Mouse PS/2-compatible 6-pin mini-DIN connector. Keyboard PS/2-compatible 6-pin mini-DIN connector. Printer 25-pin parallel port connector. Serial ports Serial port 9-pin connectors. LAN connector RJ-45 Telephone connector Green LAN status light When lit, LAN is linked to network.
  • Page 216: At-Style Front Panel Connector Locations

    AT-Style Front Panel Connector Locations This figure shows connector locations on the AT-style front panel connector. Power Switch (PWR) Pins 1 and 2 Hard Disk Drive LED (DRV) Pins 6 and 7 Speaker (SPKR) Pins 8, 10 and 11 Power LED (PWR LED) Pins 12 and 14 Reset Switch (RST) Pins 16 and 17...
  • Page 217: Atx Power Connector

    ATX Power Connector ATX Power Connector Pinout Signal Wire color Signal Wire color +3.3 VDC Orange +3.3 VDC Orange 3.3 V sense Brown +3.3 VDC Orange -12 VDC Blue Black Black +5 VDC PS-ON_L Green Black Black +5 VDC Black Black Black PWR-OK...
  • Page 218: Diskette Drive

    Diskette Drive Diskette Drive Connector Pinout Signal Signal FD_DIR_L FD_DENSEL FD_STEP_L FD_WDATA_L FD_DRATE0 FD_WGATE_L FD_INDEX_L FD_TRK0_L FD_MTR0_L FD_MSEN0 FD_WPROT_L FD_DR1_L FD_RDATA_L FD_DR0_L FD_HDSEL_L FD_MTR1_L FD_MSEN1 FD_DSKCHG_L Fan Interface Note: Heatsink fans are not used with this server. Heatsink Fan Connector Pinout Signal +12V Fan Sensor...
  • Page 219: Server Management

    Server Management Server Management Module Connector Pinout Signal Description CPU_SMI_L System Management Interrupt LOCAL_I2C_SCL C clock line Ground Reserved PWR_CNTRL_SFC_L Host power supply on/off control LOCAL_I2C_SDA C serial data line 5VSTNDBY +5V standby indication (power OK) KEYLOCK_SFC_L Keyboard lock signal CPU_NMI Non-maskable interrupt indication VCC3...
  • Page 220: Vga Video Port

    VGA Video Port Video Port Connector Pinout Signal Signal Green Blue DDCDAT HSYNC VSYNC DDCCLK Keyboard and Mouse The keyboard and mouse connectors are functionally equivalent. Keyboard and Mouse Connector Pinouts Keyboard signal Mouse signal KEYDAT MSEDAT FUSED_VCC (+5 V) FUSED_VCC (+5 V) KEYCLK MSECLK...
  • Page 221: Serial Ports

    Serial Ports Serial Port Connector Pinout Signal Description Data carrier detected Receive data Transmit data Data terminal ready Ground Data set ready Return to send Clear to send Ring indication active RJ-45 Network RJ-45 Network Connector Pinout Signal Description Transmit data plus—the positive signal for the TD differential pair contains the serial output data stream transmitted onto the network Transmit data minus—the negative signal for the TD differential pair contains the same output as pin 1...
  • Page 222: Narrow Scsi

    Narrow SCSI Narrow SCSI Connector Pinout Signal Signal TERMPWR SCD0_L RESERVED RESERVED SCD1_L SCD2_L SATN_L SCD3_L SCD4_L SBSY_L SCD5_L SACK_L SCD6_L SRESET_L SCD7_L SMSG_L SCDP_L SSEL_L SCD_L RESERVED SREQ_L RESERVED SIO_L E-10 Connectors...
  • Page 223: Wide Scsi

    Wide SCSI Wide SCSI Connector Pinout Signal Signal 1-16 49-50 TERMPWR TERMPWR TERMPWR TERMPWR 20-34 SCD12_L SATN_L SCD13_L SCD14_L SBSY_L SCD15_L SACK_L SCDPH_L RESET_L SCD0_L SMSG_L SCD1_L SSEL_L SCD2_L SCD_L SCD3_L SREQ_L SCD4_L SI/O_L SCD5_L SCD8_L SCD6_L SCD9_L SCD7_L SCD10_L SCDP_L SCD11_L Connectors E-11...
  • Page 224: Ide

    IDE Connector Pinout* Signal Signal RESET_L IDEDRQ DIOW_L DIOR_L IORDY DD10 CSEL (1 K p/d) IDEDAK_L DD11 IDEIRQ DD12 Reserved (N/C) IDESA1 DD13 PDIAG_L (tied to GND) IDESA0 DD14 IDESA2 IDECS1_L DD15 IDECS3_L IDEHDACT_L Keyed E-12 Connectors...
  • Page 225: Isa

    ISA Connector Pinout Signal Signal Signal Signal IOCHK_L DACK2_L RESET BALE IRQ9 DRQ2 -12V Connector key Connector key SRDY_L SBHE_L MEMCS16_L +12V LA23 IOCS16_L IOCHRDY LA22 IRQ10 SMEMW_L LA21 IRQ11 SA19 SMEMR_L LA20 IRQ12 SA18 IOW_L LA19 IRQ15 SA17 IOR_L LA18 IRQ14 SA16...
  • Page 226: Pci

    PCI Connector Pinout Signal Signal Signal Signal TRST_L -12 V AD16 AD17 +12 V +3.3 V * CBE2_L FRAME_L TD0 (NC) IRDY_L +5 V +5 V TRDY_L +3.3 V * INTA_L +5 V DEVSEL_L INTC_L INTB_L STOP_L +5 V INTD_L +3.3 V * LOCK_L Reserved...
  • Page 227 Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
  • Page 228 Serial Number Component Manufacturer Name & Model (if available) Date Installed Server System Board Processor 1 DIMM Slot 1 DIMM Slot 2 DIMM Slot 3 Modem Diskette Drive A Diskette Drive B Tape Drive 1 Tape Drive 2 CD-ROM Drive 1 Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3...
  • Page 229 Index Add-in boards Emergency Management Port ISA, B-2 FRU viewer, C-18 PCI, B-2 main console window, C-7 Administrative password, 1-14 phonebook, C-12 Advanced Menu, configuring in Setup, 3-7 requirements, C-5 SDR viewer, C-17 power supply connector, E-5 SEL viewer, C-13 server control operations, C-9 Emergency Management Port Console, C-2 Battery...
  • Page 230 Server Management Module (SMM), connector, E-7 Overview, 1-2 Server menu, configuring in Setup, 3-12 OVL files, B-2 Setup advanced menu, 3-7 Parallel port boot menu, 3-15 location on system board, E-8 exit menu, 3-17 Password hard drive menu, 3-16 administrative, 1-14 integrated peripheral configuration menu, 3- user, 1-14 PCI Configuration menu, 3-8...
  • Page 231 Index-3...
  • Page 232 Glossary (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory. ASCII (American Standard Code for Information Interchange) A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals.
  • Page 233 (Baseboard Management Controller) Contains all of the server management functions. One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log (SEL). boot The process of loading the operating system into memory. (bits per second) The number of bits transferred in one second during serial communication, such as modem transmission.
  • Page 234 (Central Processing Unit) See microprocessor. (Cathode-Ray Tube) The type of video display used in monitors for desktop computers. (Direct Current) The type of current available in the rechargeable battery packs used in portable computers. See also AC. default The factory setting your computer uses unless you instruct it otherwise. For example, when powering up, the computer will boot from the default drive.
  • Page 235 The Emergency Management Port (EMP) provides an interface to the Console Manager. This interface allows remote server management via a modem or direct connection. (Expanded Memory Specification) A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds. Some software requires EMS to operate.
  • Page 236 hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. hot swap A method used to insert or remove SCSI disk drives into or from an operating bus. This method is typically used in RAID subsystems.
  • Page 237 (Local Area Network) A group of computers linked together within a limited area to exchange information. (Liquid Crystal Display) The type of video display used in portable computers. (Light-Emitting Diode) A small electronic device that glows when current flows through it. LPT1 or LPT2 The name you can assign a parallel port to specify its address.
  • Page 238 NVRAM (Nonvolatile RAM) A type of RAM that retains its contents even after the computer is powered off. This memory stores EISA configuration information. See also RAM and SRAM. operating system A set of programs that provides the interface between other software programs and the computer.
  • Page 239 POST Power-On-Self-Test. (Random-Access Memory) A temporary storage area for data and programs. This type of memory must be periodically refreshed to maintain valid data, and is lost when the computer is powered off. See also NVRAM and SRAM. real-time clock The IC in your computer that maintains the time and date.
  • Page 240 Setup program The program that you use to change the configuration of some ISA desktop and notebook computers. This program also contains information about the hardware in the computer. software Programs with specific functions, such as word processing, data base management, communications, and operating system.
  • Page 241 10 Glossary...
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