Page 1 NEC Express5800 Series N8800-096F, EXP320B NEC Express5800/320Fb-L N8800-097F, EXP320A NEC Express5800/320Fb-LR N8800-098F, EXP320D NEC Express5800/320Fb-M N8800-099F, EXP320C NEC Express5800/320Fb-MR User's Guide...
Page 2 N8800-096F, EXP320B NEC Express5800/320Fb-L N8800-097F, EXP320A NEC Express5800/320Fb-LR N8800-098F, EXP320D NEC Express5800/320Fb-M N8800-099F, EXP320C NEC Express5800/320Fb-MR User's Guide 1st Edition 12-2006 856-124125-411-00...
Page 3 The NEC product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.
Page 4 Keep this User's Guide handy for quick reference when necessary. SAFETY INDICATIONS To use NEC Express5800 series safely, follow the instructions in this User's Guide. This guide explains components that pose a danger, types of dangers, and actions taken to prevent them;...
Page 5 SYMBOLS USED IN THIS USER'S GUIDE AND WARNING LABELS Attention Indicates a risk of an electric shock. Indicates a risk of a personal injury due to heat. Indicates a risk of catching your fingers. Indicates a risk of a fire or smoke. Indicates a general precaution or warning that is not defined herein.
Page 6 Mandatory actions Unplug the server. There is a risk of an electric shock or fire. Indicates a general action to take that is not defined herein. Make sure to follow the instructions.
Page 7 NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 8 NEC Express5800 WARNING CAUTION CAUTION...
Page 10 CLASS 1 LASER PRODUCT –...
Page 11 Trademarks and Patents NEC EXPRESSBUILDER and NEC ESMPRO are trademarks of NEC Corporation. Microsoft, and Windows are registered trademarks of Microsoft Corporation in the United States and other countries. Avocent and Dambrackas Video Compression (DVC) are trademarks or registered trademarks of Avocent Corporation in the United States and other countries.
Page 12: Preface
(5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or consequential damage arising from the use of this manual regardless of (4) above.
Page 13: About This User's Guide
This chapter describes how to make settings of built-in basic input/output system. It also describes factory-shipped parameters. Chapter 5 Installing and Using Utilities This chapter describes features and operating procedures of a standard utility “NEC EXPRESSBUILDER.” It also describes procedures to install and operate various software programs contained in its CD-ROM.
Page 14 Keep the accessories in a safe place. You will need them when you perform setup, addition of options, or replacement of failed components. To check NEC EXPRESSBUILDER components, see the attached list. Be sure to fill out and mail the software registration card that is attached to your operating system.
Page 16: Table Of Contents
CONTENTS PREFACE............................ii ABOUT THIS USER'S GUIDE .....................iii Chapter 1 Precautions for Use ..................1-1 WARNING LABELS ........................1-2 Server Chassis ..........................1-2 CPU/IO modules ........................1-4 PRECAUTIONS FOR SAFETY ....................1-6 General .............................1-6 Use of Power Supply and Power Cord ..................1-7 Installation, Relocation, Storage and Connection..............1-8 Cleaning and Handling of Internal Devices ................1-10 During Operation ........................1-11 Rack-mount Model.........................1-12...
Page 17 Removing Hard Disk Drives Which Do Not Have Error ............3-22 CHANGE DRIVE LETTER...................... 3-24 DUAL LAN CONFIGURATION ....................3-25 Overview ..........................3-25 Rules of Dual Configuration on NEC Express5800/ft series..........3-26 Configuring Dual LAN......................3-27 Removing Dual LAN ......................3-32 CHECK THE DUPLICATING OPERATION OF MODULES..........3-34 Evaluate Startup and Stop of CPU/IO Modules..............
Page 18 NEC EXPRESSBUILDER......................5-2 Start Menu ..........................5-2 NEC EXPRESSBUILDER Top Menu ..................5-3 Master Control Menu .......................5-7 Configuration Diskette Creator ....................5-8 NEC ESMPRO Agent and NEC ESMPRO Manager ..............5-12 Overview ..........................5-12 NEC ESMPRO Agent ......................5-19 NEC ESMPRO Manager......................5-30 Server Maintenance Utility Online Help................5-46 Maintenance of the Server......................5-55...
Page 19 SOLVING PROBLEMS ......................7-15 Problems with NEC Express5800/ft series................7-15 Event Log ..........................7-31 Problems with NEC EXPRESSBUILDER................7-38 Problems with Master Control Menu ..................7-39 Problems with Configuration Diskette Creator ..............7-40 Problems with NEC ESMPRO ....................7-41 COLLECTION OF TROUBLE LOGS..................
Page 20: Chapter 1 Precautions For Use
Chapter 1 Precautions for Use This chapter includes information necessary for proper and safe operation of the server.
Page 21: Warning Labels
1-2 Precautions for Use WARNING LABELS Warning labels are placed in certain parts of the system so that the user stays alert to possible risks (Do not remove or damage these labels). If some label is missing, about to peel off, or illegible, contact your sales agent. Server Chassis Tower model Front...
Page 22 Precautions for Use 1-3 Rack model Front Rear...
Page 23: Cpu/Io Modules
1-4 Precautions for Use CPU/IO modules The following shows the place on CPU/IO modules where the label is attached. Standard model...
Page 24 Precautions for Use 1-5 Water-Cooling kit...
Page 25: Precautions For Safety
NEC assumes no liability for any accidents or damage to physical assets resulting from the use of this equipment in such systems or facilities.
Page 26: Use Of Power Supply And Power Cord
Precautions for Use 1-7 Use of Power Supply and Power Cord WARNING Do not handle a power plug with a wet hand. Do not plug/unplug a power cord with a wet hand. There is a risk of an electric shock. Do not connect the ground wire to a gas pipe.
Page 27: Installation, Relocation, Storage And Connection
1-8 Precautions for Use Installation, Relocation, Storage and Connection WARNING Disconnect the power cord(s) before installing or removing the equipment. Be sure to power off the equipment and unplug its power cords from the wall outlet before installation/relocation. All voltage is removed only when the power cords are unplugged.
Page 28 Do not use any non-designated interface cable. Use only interface cables designated by NEC; identify which component or connector to attach beforehand. If you use a wrong cable or make a wrong connection, there is a risk of short-circuit that could lead to a fire.
Page 29: Cleaning And Handling Of Internal Devices
1-10 Precautions for Use Cleaning and Handling of Internal Devices WARNING Do not disassemble, repair, or alter the server. Unless described herein, never attempt to disassemble, repair, or alter the equipment. There is a risk of an electric shock or fire as well as malfunction. Do not look into the CD-ROM drive.
Page 30: During Operation
Precautions for Use 1-11 CAUTION Protect the unused connectors with the protective cap. The unused power cord connectors are covered with the protective cap to prevent short circuits and electrical hazards. When removing the power cord connector from the internal devices, attach the protective cap to the connector. Failure to follow this warning may cause a fire or an electric shock.
Page 31: Rack-Mount Model
1-12 Precautions for Use Rack-mount Model CAUTION Do not install the equipment on a nonconforming rack. Install the equipment on a 19-inch rack conforming to the EIA standard. Do not use the equipment without a rack or install it on a nonconforming rack. The equipment may not function properly, and there is a risk of damage to physical assets or injuries.
Page 32: For Proper Operation
Before turning off the power or ejecting a disk, make sure that the access LED is off. When you have just turned off the power, wait at least 30 seconds before turning it on again. Once you have turned on the server, do not turn it off until the "NEC" logo appears on the screen.
Page 33 It is recommended to use NEC's genuine option products. Some competitors’ products are compatible with this server. However, servicing for trouble or damage resulting from such a...
Page 34 Precautions for Use 1-15 SAFETY INDICATIONS WARNING CAUTION...
Page 35 1-16 Precautions for Use WARNING CAUTION...
Page 36 Precautions for Use 1-17 CAUTION...
Page 37 1-18 Precautions for Use WARNING CAUTION...
Page 38 Precautions for Use 1-19 CAUTION CAUTION...
Page 39 1-20 Precautions for Use WARNING CAUTION...
Page 40 Precautions for Use 1-21 CAUTION...
Page 41: Disposal Of Equipment And Consumables
1-22 Precautions for Use DISPOSAL OF EQUIPMENT AND CONSUMABLES When you dispose of the main unit, hard disk drives, floppy disks, CD-ROMs, optional boards, etc., you need to observe your local disposal rules. Dispose the attached power cable along with the equipment to avoid being used with other equipment. For details, ask your municipal office.
Page 42: If System Trouble Is Suspected
If the period is not specified, the repair parts are kept for 5 years after discontinuance of the product. ABOUT OUR WEB SERVICE Information on NEC Express5800/ft series including modification modules is also available on our web site, NEC Express5800 Web Site Asia Pacific, at...
Page 43 1-24 Precautions for Use Advice for Your Health Prolonged use of a computer may affect your health. Keep in mind the following to reduce stresses on your body: Sit in a good posture Sit on your chair with your back straight. If the desk height is appropriate, you will slightly look down at the screen and your forearms will be parallel to the floor.
Page 44 Precautions for Use 1-25 SAFETY INDICATIONS WARNING POWER CAUTION...
Page 45 1-26 Precautions for Use WARNING CAUTION 4.5m (14.76 ft) V, 10A...
Page 46 Precautions for Use 1-27 WARNING CAUTION...
Page 47 1-28 Precautions for Use CAUTION...
Page 48 Precautions for Use 1-29 WARNING CAUTION...
Page 49 1-30 Precautions for Use CAUTION CAUTION...
Page 50 Precautions for Use 1-31 CAUTION...
Page 51 1-32 Precautions for Use...
Page 52 Precautions for Use 1-33...
Page 53 1-34 Precautions for Use WARNING...
Page 54 Precautions for Use 1-35...
Page 55 1-36 Precautions for Use...
Page 56 Chapter 2 General Description This chapter describes what you need to know to use the NEC Express5800/ft series. Refer to this chapter when you want to know about certain components and how to operate them.
Page 57 NEC ESMPRO Off-line Maintenance Utility NEC DianaScope Ready-to-use Easy and Fine Setup Quick cableless connection: hard disk, NEC EXPRESSBUILDER (system setup CPU/IO module, POWER utility) SETUP (BIOS setup utility) SCSISelect (SCSI device utility) Fault-tolerant Feature Redundant modules achieved within a...
Page 58: Chapter 2 General Description
NEC Express5800/ft series detects status changes, errors and other events and notifies the Windows Event Log of these events. If you use an alarm notification tool, you can configure NEC Express5800/ft series to notify you when certain events occur.
Page 59 NEC Express5800/ft series automatically maintains data as the current data. Automatic detection and notification of faults NEC Express5800/ft series detects and sorts out all events such as general status changes and faults, and notifies Windows Event Log of these events.
Page 60 IDs, they are easy to distinguish. In-service repairing You can repair or replace a failed module even if NEC Express5800/ft series is operating. Partition structure On this product, the first logical drive will be in the following state when the setup by...
Page 61: How The Operating System Sees The Cpu Modules
2-6 General Description HOW THE OPERATING SYSTEM SEES THE CPU MODULES On NEC Express5800/ft series, the CPU modules are redundantly configured and all processors installed on this server are shown. How CPU modules appear on Device Manager As shown below, logical CPUs are displayed as many as there are. For multi-processor, the number of displayed CPUs is the number of physical processors on one CPU/IO module multiplied by the number of cores per processor.
Page 62: How Cpu Modules Appear On Task Manager
General Description 2-7 How CPU modules appear on Task Manager As with Device Manager, logical CPUs are displayed as many as there are.
Page 63: Names And Functions Of Components
2-8 General Description NAMES AND FUNCTIONS OF COMPONENTS Names and functions of components are shown below: (1) Front door The cover to protect devices in the front in daily operations: this cover can be locked by the security key shipped together.
Page 64: Front View (Inside)
General Description 2-9 Front View (inside) The following illustrations show components in the front of the tower model and the rack model. Tower model (with the front door open)
Page 65 2-10 General Description POWER LED (green) This LED illuminates when the power supply is switched on (see page 2-25). DISK ACCESS LED (green/amber) This LED illuminates in green when the internal hard disk drives are accessed. If any internal hard disk drive is failing, the LED illuminates in amber (see page 2-25). FT status LED (green/amber) This LED indicates the status of the server (see page 2-25).
Page 66 General Description 2-11 (11) CD-ROM drive This device is used to read data from CD-ROMs. (12) CPU/IO module #0 This is a module with a set of CPU (processor), memory (DIMM), PCI board, and cooling fan unit (see page 2-21). (13) CPU/IO module #1 This is a module with a set of CPU (processor), memory (DIMM), PCI board and cooling fan...
Page 67 2-12 General Description (26) Power supply unit error LED See page 2-28. (27) HCS1 error LED See page 2-28. (28) Heat warning LED See page 2-28. (29) Backup device bays These bays are used to install optional drives such as DAT or AIT drives.
Page 68 General Description 2-13 Rack model (with the front door open)
Page 69 2-14 General Description POWER LED (green) This LED illuminates when the power supply is switched on (see page 2-25). DISK ACCESS LED (green/amber) This LED illuminates in green when the internal hard disk drives are accessed. If any internal hard disk drive is failing, the LED illuminates in amber (see page 2-25). FT status LED (green/amber) This LED indicates the status of the server (see page 2-25).
Page 70 General Description 2-15 (11) CD-ROM drive This device is used to read data from CD-ROMs. (12) CPU/IO module #0 This is a module with a set of CPU (processor), memory (DIMM), PCI board, and cooling fan unit (see page 2-26). (13) CPU/IO module #1 This is a module with a set of CPU (processor), memory (DIMM), PCI board and cooling fan...
Page 71 2-16 General Description (26) Power supply unit error LED See page 2-28. (27) HCS1 error LED See page 2-28. (28) Heat warning LED See page 2-28.
Page 72: Cd- Rom Drive
General Description 2-17 CD- ROM Drive Status LED An LED that stays on while the loaded CD-ROM is accessed. CD tray eject button A button for ejecting the CD tray. Manual release hole When the eject button does not work, insert a metal pin into this hole to forcefully eject the CD tray.
Page 73: Rear View
2-18 General Description Rear View Tower model Rack model...
Page 74 This connector is used to connect a display device. Management LAN port This is a LAN port dedicated to management and can be used when a ft remote management card is installed. The port is used when the remote management function or NEC DianaScope is used. IMPORTANT: The speed and duplex settings of the management LAN port are fixed to the auto negotiation mode, and the settings cannot be changed manually.
Page 75 2-20 General Description (14) PCI-X slot #1 64 bit 100MHz 3.3V PCI-X. A PCI board of low-profile type is attached to this slot. (15) PCI-X slot #2 64 bit 100MHz 3.3V PCI-X. A PCI board of low-profile type is attached to this slot. (16) PCI-X slot #3 64 bit 100MHz 3.3V PCI-X.
Page 76: Cpu/Io Module
General Description 2-21 CPU/IO Module Module handle Cooling fan unit PCI slot DIMM For more information on slot numbers, see the figure on next page. CPU/IO module (320Fb-L/320Fb-LR model) Water-cooling model: (1) Module handle (2) Cooling fan unit (3) Water-cooling kit (4) PCI slot (5) DIMM For more information on slot...
Page 77 2-22 General Description CPU/IO module board DIMM slots (1)-1 DIMM slot A1 (1)-2 DIMM slot B1 (1)-3 DIMM slot A2 (1)-4 DIMM slot B2 (1)-5 DIMM slot A3 (1)-6 DIMM slot B3 HCS-A connector A water cooling kit installed for the CPU#1 is attached to this connector. Fan connector Processor #1 socket (CPU#1) Processor #2 socket (CPU#2)
Page 78 General Description 2-23 PCI board slot (12) (12)-1 PCI board slot 1 (12)-2 PCI board slot 2 (12)-3 PCI board slot 3 LAN2 connector (13) (14) LAN1 connector (15) ft remote management card connector...
Page 79: Ft Remote Management Card
This port supporting 100Mbps/10Mbps is used to connect to a network. You cannot use this port to connect to a telephone line directly. This port is also used for management by NEC DianaScope, the management software shipped with the server.
Page 80: Leds
General Description 2-25 LEDs This section describes indications and meanings of the LEDs on NEC Express5800/ft series. See “NAMES AND FUNCTIONS OF COMPONENTS” (pages 2-8 through 2-20) for the locations of each LED. POWER LED This LED illuminates in green while the server is powered on. When power is off, this LED does not illuminate.
Page 81 2-26 General Description FT status LED Description Action indications Amber Check the CPU/IO module status LEDs to find the One of the CPU/IO failing module, and then report your sales agent modules has a problem. which LED of the failing module is blinking. Memory dump is being Wait for memory dump to be completed.
Page 82 UID LED This LED blinks in blue by NEC ESMPRO Manager, NEC DianaScope or remote management of WEB server functions to identify the targeted device for maintenance. Use this LED when you have two or more of this device model on a single rack.
Page 83 2-28 General Description Fan 1 Error LED This LED illuminates in amber when the cooling fan unit in the CPU/IO module has a problem. Fan 2 Error LED This LED illuminates in amber when the cooling fan unit located at the rear of this server has a problem.
Page 84: Lan Connector Led
General Description 2-29 LAN Connector LED LINK/ACT LED The LINK/ACT LED shows the status of a standard network port. It is green if power is supplied to the main unit and hub, and they are connected correctly (“LINK”). It blinks green while the network port sends or receives data (ACT).
Page 85: Basic Operation
2-30 General Description BASIC OPERATION This section describes basic operation procedures of NEC Express5800/ft series. Security lock (front door lock) (for tower model) The security lock located at the front of this server locks the front door. Open the front door to power on/off the server, operate the CD-ROM drive or 5.25-inch device, or install/remove a hard...
Page 86: Installing/Removing The Front Bezel
General Description 2-31 Installing/removing the front bezel When you power on/off the server, operate the CD-ROM drive, or remove/install a hard disk drive or CPU/IO module, remove the front bezel. IMPORTANT: Front bezel cannot be opened without inserting the attached security key into the slot to release the lock.
Page 87: Power On
2-32 General Description Power ON To power on NEC Express5800/ft series, press the POWER switch located on the right of the front panel. Follow the steps below to turn on the power. Power on the display unit and other peripheral devices connected to the server.
Page 88: Power Off
General Description 2-33 Power OFF Follow the steps below to turn off the power. If NEC Express5800/ft series is plugged to a UPS, see manuals included with the UPS or the application that controls the UPS. Perform a normal shutdown from Windows Server 2003.
Page 89: Flow Of Post
2-34 General Description Flow of POST This section walks you through how POST is performed. When you power on the system, one selected CPU/PCI module will start up. POST will be performed on this selected CPU/PCI module. Memory check starts. A message appears at the upper left of the screen to show that the basic and expanded memories are being counted.
Page 90: Behavior At Occurrence Of Error
General Description 2-35 Upon completion of POST, the password entry screen appears prior to OS startup. The password entry screen will appear after the normal termination of POST only if you have set a password in the BIOS setup utility “SETUP.” You can enter a password up to three times.
Page 91: Floppy Disk Drive (Option)
To format a floppy disk, see your OS manual. If you power on or restart NEC Express5800/ft series with a floppy disk left in the drive, the server will access the floppy disk to start the system. Unless a system exits on the FD, the server will be unable to start.
Page 92: Use Of Floppy Disk
Data loss could also be caused by faulty operation and computer trouble. To avoid such possible data loss, it is recommendable to back up important data regularly. (Be sure to make back-up copies of the floppy disks that are included with NEC Express5800/ft series.)
Page 93: Cd-Rom Drive
2-38 General Description CD-ROM Drive NEC Express5800/ft series has a CD-ROM drive on the front panel. It is a device used to read data from a CD-ROM (compact disc read-only memory). Compared to a floppy disk, a CD-ROM allows for larger volume and fast data readout.
Page 94 General Description 2-39 To remove the CD-ROM, press the CD-tray-eject button as you did in setting the CD-ROM. When the access LED illuminates in orange, it indicates the CD-ROM is being accessed. Make sure the access LED is not illuminating in orange before you press the CD-tray-eject button. Press the locking part in the center of the tray and pick the CD-ROM gently.
Page 95 2-40 General Description Handling CD-ROMs Observe the following when you use a CD-ROM on NEC Express5800/ft series: As for a disk such as a noncompliant “copy-protected CD,” we shall not guarantee that you can use a CD player to play it with this server.
Page 96: Chapter 3 Windows Setup And Operation
Chapter 3 Windows Setup and Operation This chapter describes setup procedures to make NEC Express5800/ft series ready for use.
Page 97: Disk Operations
Hard Disk Configurations that can be Built on the NEC Express5800/ft series In the NEC Express5800/ft series, you need to create mirrors on all volumes and make the volumes dynamic mirror volumes. IMPORTANT: Dynamic simple volumes can construct dynamic mirror volumes by adding mirror.
Page 98 Windows Setup and Operation 3-3 IMPORTANT: When the number of hard disk device built in this server is less than 6, the number of slots to which each disk is attached and the number Slot0 Slot1 Slot2 of disks displayed at the Windows disk management may be different.
Page 99 3-4 Windows Setup and Operation Similarly, confirm the target IDs of the other disks. Disk No Target ID Disk 0 Disk 1 Disk 2 Disk 3 Disk 4 Disk 5 When disk numbers and target IDs are matched as shown above, define hard disks 0 and 3, hard disks 1 and 4, and hard disks 2 and 5 as mirrored pairs, and add mirror volumes.
Page 100 Set mirror to the disks whose Target IDs are the pair of 0 and 3, 1 and 4, and 2 and 5. For details, see “Hard Disk Configurations that can be Built on the NEC Express5800/ft series” on page 3-2.
Page 101 3-6 Windows Setup and Operation Select and right-click a disk, and then execute [Convert Dynamic Disk…]. On the [Convert to Dynamic Disk] dialog box, select the disk and click [OK]. Right-click the volume of the dynamic disk to mirror and click [Add Mirror…].
Page 102 Windows Setup and Operation 3-7 The volume status changes to “Resynching.” The mirror configuration is completed if the volume status changes from “Resyching” to “Healthy.”...
Page 103 3-8 Windows Setup and Operation Confirming if Paired Disks are Mirrored Properly Check the following to confirm that the mirror is configured properly: Is disk mirroring completed successfully? Disk mirroring is completed properly if the volume layout is [Mirror], and the status is [Healthy] on the [Disk Management] window.
Page 104 Windows Setup and Operation 3-9 Breaking mirror You may have to break a mirror when changing a failed disk. Follow the procedures below to break the mirror of volumes. The procedures to break a mirror on C drive are discribed here. Click [Start] - [Administrative Tools] - [Computer Management].
Page 105 3-10 Windows Setup and Operation The mirror is broken and the volumes will be converted to simple volumes. In the figure on the right, the status of the volumes are as follows: [System Volume] Volume: OEM(C:), Status: Healthy (System) [Broken Volume] Volume: OEM, Status: Healthy...
Page 106 Windows Setup and Operation 3-11 Importing Data Disks This section describes a procedure to import a data disk using Disk Management. IMPORTANT: If you import the disk used as a boot disk on another system, it becomes impossible to boot from the disk.
Page 107 3-12 Windows Setup and Operation In the [Foreign Disk Volumes] dialog box, check the volumes to import, and click [OK]. The disk import is completed if the disk status changes from “Foreign” to “Online.”...
Page 108 Windows Setup and Operation 3-13 Extending Data Volume Size This section describes a procedure to extend a volume size using Disk Management. IMPORTANT: It is not possible to extend boot volume. As it is not possible to extend mirror volume, a mirror volume is extended in the following order: [Remove Mirror] - [Extend Volume] - [Add Mirror].
Page 109 3-14 Windows Setup and Operation On the [Select Disks] dialog box, enter the amount of space to extend and click [Next]. (In this case, 1500MB is added.) Check the settings on the [Completing the Extend Volume Wizard] dialog box and click [Finish].
Page 110 Windows Setup and Operation 3-15 Configure the mirror of the extended volume.
Page 111: Replacing Failed Hard Disk Drives
3-16 Windows Setup and Operation Replacing Failed Hard Disk Drives Follow the procedure below to replace the failed hard disk. The failed hard disk should be replaced with new device with the server powered-on. IMPORTANT: To replace a disk that does not have any error for preventive maintenance, see “Removing Hard Disk Drives Which Do Not Have Error”...
Page 112 Windows Setup and Operation 3-17 Right-click a volume that has “!”, and remove mirror. After checking to see the “Missing” disk is selected, click [Remove mirror]. At Drive (F), [Mirror] and [Failed Redundant] will change to [Simple] and [Healthy]. Right-click a disk with “x”, and select [Remove Disk].
Page 113 3-18 Windows Setup and Operation Similarly, delete the other [Missing] disk. Insert new disks. Right-click [Disk Management] and run [Rescan Disks]. They will appear on [Disk Management]. If any uninitialized disk is inserted, right-click the disk and initialize it.
Page 114 Windows Setup and Operation 3-19 Select and right-click a disk, and then select [Convert to Dynamic Disk]. IMPORTANT: If [Foreign] appears, execute [Convert to Dynamic Disk] after [Convert to Basic Disk] is executed. Open the disk’s properties to check the target IDs. In the following figures, disks are configured as: Disk 1: Target ID 1 Disk 2: Target ID 2...
Page 115 3-20 Windows Setup and Operation Disk 4 Disk 5 IMPORTANT: Hard disks are numbered from “0” at the OS startup according to the position they are inserted. When you increase a hard disk while the system is running, it will be given a number that is not used for any disks.
Page 116 Windows Setup and Operation 3-21 When the [Add mirror] dialog box appears, select Disk 1, and then click [Add Mirror]. Similarly, make settings of Disk 2 and Disk 5. Upon completion of synchronous processing, recovery is completed. To reconfigure the disk drive, go to [Disk Management] and select [Rescan Disk].
Page 117: Removing Hard Disk Drives Which Do Not Have Error
3-22 Windows Setup and Operation Removing Hard Disk Drives Which Do Not Have Error To replace the disk that does not have any error in Slot 0 or Slot 3 for preventive maintenance: Follow the instructions on the previous pages. IMPORTANT: Do not run “Remove Mirror”...
Page 118 Windows Setup and Operation 3-23 Remove the disk. Right-click the hard disk to be removed and select Remove Disk. When the “Confirm Device Removal” message is displayed, confirm the device name (the hard disk name) and click [OK]. (You do not need to remove the item of “Multi-Path Disk Device.”) TIPS: While the system is in the dual configuration, the FT status LED on the chassis...
Page 119: Change Drive Letter
CHANGE DRIVE LETTER To add, change or delete drive letters, follow the steps below. Before making any changes, thoroughly read the NEC Express5800/ft series-specific precautions and general precautions for Windows. Select [Start] - [Control Panel] - [Administrative Tools] and open [Computer Management].
Page 120: Dual Lan Configuration
Windows Setup and Operation 3-25 DUAL LAN CONFIGURATION The NEC Express5800/ft series builds a dual LAN configuration by using “Intel (R) PRO/1000 MT Dual Port Network Connection” and extended PCI slot “Intel(R) PRO/1000 MT Server Adapter,” “Intel(R) PRO/1000 MF Server Adapter” mounted as standard on the CPU/IO module.
Page 121: Rules Of Dual Configuration On Nec Express5800/Ft Series
3-26 Windows Setup and Operation Rules of Dual Configuration on NEC Express5800/ft series Be sure to make the setting of dual network configuration on the server. When building dual configuration, be sure to use at least one adapter of CPU/IO module #0 and of #1 individually.
Page 122: Configuring Dual Lan
This section describes how to configure dual LAN. Rules of The following explains how to configure dual LAN regarding to the example shown in “ Dual Configuration on NEC Express5800/ft series .” IMPORTANT: Log on as "Administrator" or a member of the group "Administrators."...
Page 123 3-28 Windows Setup and Operation Select the [Teaming] tab on the properties dialog box. Select the [Team with other adapters], and then click the [New Team] button. Enter the team name and click [Next].
Page 124 Windows Setup and Operation 3-29 Select the adapters to include in the team and click [Next]. Select [Adapter Fault Tolerance] or [Adaptive Load Balancing] as a team mode (Usually select [Adapter Fault Tolerance]). Click [Next].
Page 125 3-30 Windows Setup and Operation Click [Finish]. Start Command prompt to check the physical MAC address set on ipconfig/all. Select the Team Adapter you have set. Right-click on it and select [Properties] from the menu displayed to show the properties dialog box.
Page 126 Windows Setup and Operation 3-31 Select the [Advanced] tab on the properties dialog box. Select [Locally Administered Address] from the [Settings] list box, and then enter the MAC address of a Team Adapter, which you have checked, in the [Value] text box. Click [OK].
Page 127: Removing Dual Lan
3-32 Windows Setup and Operation Removing Dual LAN IMPORTANT: Log on as "Administrator" or a member of the group "Administrators.” Start [Device Manager]. Select the Team Adapter of which you want to remove dual LAN. Right-click on it, and then select [Properties] from the menu displayed to show the properties dialog box.
Page 128 Windows Setup and Operation 3-33 The confirmation dialog box appears. Click [Yes] button.
Page 129: Check The Duplicating Operation Of Modules
3-34 Windows Setup and Operation CHECK THE DUPLICATING OPERATION OF MODULES This section describes how to check if the system runs properly after system installation or reinstallation. Evaluate Startup and Stop of CPU/IO Modules This section describes how to confirm the continuous system operation by failover after stopping one CPU/IO module.
Page 130 Windows Setup and Operation 3-35 Stop the operation of a CPU module to be removed using the Server Maintenance Utility. Select [Start] - [All Programs] - [NEC ESMPRO Agent] - [Server Maintenance Utility] to start the Server Maintenance Utility. Then, from the [Server maintenance utility], select [CPU Module] and then the CPU module you want to stop from the tree on the left pane.
Page 131 3-36 Windows Setup and Operation CHECK: Before stopping the IO module, confirm that the status of the Ethernet board is “Duplex” on the Server Maintenance Utility. If only the IO module to be stopped has LAN connection, do not stop it. The following events or changes occur when IO module fails over due to the system status.
Page 132: Nec Express5800/Ft Series Service Program Configuration
HAS Fault Tolerance HAS Volume Monitoring Service ESM HAS Storage Service The above programs are necessary for the NEC Express5800/ft series operation. Do not stop these services. When minimizing the number of operating service programs temporarily is required (for system...
Page 133: File Check Feature Of Geminiengine Control Software
To verify that files that construct software for controlling duplex operation (GeminiEngine Control Software) are kept properly, the NEC Express5800/ft series has a file check feature. This feature runs at a system startup and when logging on as an administrator user that set up the system.
Page 134: Outputting To Event Log
Windows Setup and Operation 3-39 Outputting to Event Log The following messages are registered to system event log when performing the file check feature of GeminiEngine Control Software at OS startup: Source: HASSETUP Type: Information Event ID: Description: GeminiEngine Control Software files have been checked and no problem. (HASSETUP Version: n.nn.nn) Source: HASSETUP...
Page 135: Dialog
3-40 Windows Setup and Operation Dialog If error update is detected when logging on as a user that set up NEC Express5800/ft series (Administrator of build-in account), check result is displayed on the [GeminiEngine Control Software File Checker] dialog. When the file check result is normal, this dialog is not displayed.
Page 136: Vga Driver
Changing the Color Quality of Display to 32 Bit The default color quality of the graphics driver is set to 16 bits for the NEC Express5800/ft series. The server rarely displays the following message when accessing a floppy disk and becomes unable to access the floppy disk.
Page 137: Notes
Windows File Protection (WFP) may replace an unsigned driver with a signed driver. Since GeminiEngine Control Software contains drivers enhanced for the NEC Express5800/ft series, such as SCSI driver, the operation is not guaranteed if the drivers are replaced by WFP.
Page 138: Chapter 4 System Configuration
Chapter 4 System Configuration This chapter describes Basic Input Output System (BIOS) configuration. When you install the Express5800 fault tolerant server for the first time or install/remove optional devices, thoroughly read this chapter for better understanding and correct setups.
Page 139: System Bios ~ Setup
4-2 System Configuration SYSTEM BIOS ~ SETUP ~ The SETUP utility is provided to make basic hardware configuration for the server. This utility is pre-installed in the flash memory of the server and ready to run. The server is configured with the correct parameters using the SETUP utility and shipped in the best conditions.
Page 140: Starting Setup Utility
System Configuration 4-3 Starting SETUP Utility Powering on the server starts POST (Power On Self-Test) and displays its check results. If the NEC logo is displayed, press Esc. After a few seconds, either of the following messages appears at bottom left on the screen depending on your system configuration.
Page 141: Description Of On-Screen Items And Key Usage
4-4 System Configuration Description of On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions are also listed at the bottom of the screen.) Shows the current menu. Options to be configured Online help window Denotes there are...
Page 142 System Configuration 4-5 F10: Shows the following: Enter If you select “Yes” and then press the key, the setup will complete with all changes you have made saved. If you select Enter “No” and then press either the key, the status before pressing the key is restored.
Page 143: Configuration Examples
The following describes examples of configuration required to use software-link features or for system operations. Link with Management Software To control power supply of the server with NEC ESMPRO Manager via the network <Using the LAN connector on the motherboard> Select [Advanced]...
Page 144 To display POST check results Select [Advanced] - [Boot-time Diagnostic Screen] - [Enabled]. You can also press Esc while the NEC log is on the screen to display POST check results. To control from the HW console Remote operation via LAN Select [Server] - [Console Redirection], and make necessary settings.
Page 145 4-8 System Configuration Saving the Configuration Data To save the BIOS configuration data Select [Exit] - [Exit Saving Changes] To discard changes to the BIOS configuration data Select [Exit] - [Exit Discarding Changes] To restore the default BIOS configuration data (the data may differ from the factory-setting) Select [Exit] - [Load Setup Defaults].
Page 146: Menu And Parameter Descriptions
System Configuration 4-9 Menu and Parameter Descriptions The SETUP utility has the following six major menus: Main Advanced Security Server Boot Exit To configure detailed settings of functions, select a submenu from the above menus. Below describes configurable functions and parameters and the factory settings displayed in the screen for each menu.
Page 147 4-10 System Configuration Available options in the Main and descriptions are listed below. Option Parameter Description System Time HH:MM:SS Specify the system time. System Date MM/DD/YYYY Specify the system date. ] factory - set IMPORTANT: Check and adjust the system clock before operation in the following conditions. - After transporting the equipment - After storing the equipment - After the equipment halt under the conditions which is out of the guranteed environment...
Page 148: Processor Settings
System Configuration 4-11 Processor Settings When you select “Processor Settings” in the Main menu, the following screen appears. Refer to the table below for information on options. Option Parameter Description Processor Speed Setting Displays the speed of the processor. Processor 1 CPUID CPUID When the processor 1 in installed, its CPU ID is displayed.
Page 149 Specify whether to display the Power On Diagnostic Screen Self-Test (POST) screen at start-up. If Enabled "Disabled" is selected, the NEC logo appears while POST is in progress. (To display POST check results, press Esc and F2.) If "Console Redirection” is set to "Enabled”, this option is unconditionally set to "Enabled".
Page 150: Memory Configuration
System Configuration 4-13 Memory Configuration When you select “Memory Configuration” in the Advanced menu, the following screen appears. Refer to the table below for information on options. Option Parameter Description Memory Size Displays the memory size. DIMM Group #1 Status Normal Displays the memory status.
Page 151: Pci Configuration
4-14 System Configuration PCI Configuration When you select “PCI Configuration” in the Advanced menu, the following screen appears. If you select a menu with the “ ” mark and press Enter, its submenu appears. Refer to the table below for information on options. Option Parameter Description...
Page 152: Scsi Controller
System Configuration 4-15 SCSI Controller When you select “SCSI Controller” in the Advanced menu, the following screen appears. Refer to the table below for information on options. Option Parameter Description SCSI Controller [Enabled] If “Disabled” is selected, chip Disabled stays in the reset status. In this status, the SCSI Controller is totally disabled and not recognized by the PnP OS.
Page 153: Lan Controller
4-16 System Configuration LAN Controller When you select “LAN Controller” in the Advanced menu, the following screen appears. Refer to the table below for information on options. Option Parameter Description LAN Controller [Enabled] If “Disabled” is selected, chip stays Disabled in the reset status.
Page 154: Advanced Chipset Control
System Configuration 4-17 Advanced Chipset Control When you select “Advanced Chipset Control” in the Advanced menu, the following screen appears. Refer to the table below for information on options. Option Parameter Description Wake on LAN [Disabled] Select whether or not to enable the Enabled remote power-on function via the LAN connector on motherboard.
Page 155 4-18 System Configuration Security Move the cursor onto "Security" to display the Security menu. Select "Set Supervisor Password" or "Set User Password" and press Enter to display the following pop-up screen. The screen below shows when "Set Supervisor Password" is selected. Set a password on this pop-up screen.
Page 156 System Configuration 4-19 See the table below for setup options on the screen. Option Parameter Description User Password [Clear] Indicates User password setup status (view only). Supervisor [Clear] Indicates User password setup status (view only). Password is Set User Press Enter to display the user password entry [Enter] Password screen.
Page 157 4-20 System Configuration Server Move the cursor onto [Server] to display the Server menu. The following describes options you can configure in the Server menu and their functions. Select an option with the " " mark and press Enter to display its submenu. Refer to the table below for information on options.
Page 158: System Management
System Configuration 4-21 The table below lists how selections for "AC LINK" determine the power status of the server when the power supply to the server restarts. Parameter State before powered off Stay Off Last State Power On In service Out of service (DC power: Off) Forced shutdown * Pressing the POWER switch for over four seconds shuts down the power to the server.
Page 159: Console Redirection
4-22 System Configuration Option Parameter Description BMC Firmware Revision Displays the BMC information. SDR Revision Displays the revision of SDR (sensor device information). PIA Revision Displays the PIA (plat form information) revision. Module#0 BMC MAC Address* Displays the BMC MAC address of CPU/IO module#0.
Page 160 System Configuration 4-23 Option Parameter Description Flow Control* [None] Select a flow control method. XON/XOFF [CTS/RTS] CTS/RTS+ CD PC-ANSI Select a console type. Console Type* [VT100+] VT-UTF8 ]: Factory-set * Displayed only when the BIOS Redirection Port menu is enabled.
Page 161: Event Log Configuration
4-24 System Configuration Event Log Configuration Select "Event log Configuration” on the System Hardware menu and press Enter to display the following screen. See the table below for setup options on the screen. Option Parameter Description To clear event logs of the working module, press the Clear Online Event Logs [Press Enter] Enter key and select “Yes.”...
Page 162: Monitoring Configuration
Select whether or not to enable the timer for boot 5 minutes monitoring at startup. If you are starting up from an OS [10 minutes] with no NEC ESMPRO Agent installed, disable this 15 minutes option. If you use Disaster Recovery Option for 20 minutes ARCServe, select [Disabled].
Page 163 You can change the boot device order using and + or –. Move the cursor to select the device or , and then change the priority using + or –. IMPORTANT: Specify the device boot order as shown above to start the NEC EXPRESSBUILDER.
Page 164 System Configuration 4-27 Exit Move the cursor onto "Exit" to display the Exit menu.
Page 165 4-28 System Configuration The following describes each option on the Exit menu: Exit Saving Changes Select this option to save the current configuration data into the CMOS (non-volatile memory) and exit the SETUP utility. Select “Exit Saving Changes” to display the right screen.
Page 166 System Configuration 4-29 Discard Changes Select this option if you want to restore previous values before saving values in CMOS. When you select “Discard Changes”, you will see the dialogue box as shown on the right. If you select “Yes” in the dialogue box, changes you have made are discarded and previous settings are restored.
Page 167: Scsi Bios (Scsiselect)
4-30 System Configuration SCSI BIOS (SCSISelect) The “SCSISelect” utility makes settings of the SCSI controller on a motherboard. You can start it up by simple key operation during POST execution without using any special startup disk. IMPORTANT: Because the server is installed with the latest version of the SCSISelect utility, your screen display may be different from the one described in this guide.
Page 168 System Configuration 4-31 3. Use the cursor to select a channel in the “Bus:Device” box, and then press the Enter key. The SCSI controller of the motherboard has two channels. The channel A (08:01:00) shows the hard disk drive of ID0, ID1 and ID2 while the channel B (08:01:01) shows the hard disk drive of ID3, ID4 and ID5.
Page 169 4-32 System Configuration Configure/View SCSI Controller Settings When you select “Configure/View Host Adapter Settings” in the “Options” menu, the following screen appears. The following describes menus and parameters. Read the descriptions to optimize your system. SCSI Bus Interface Definitions Use arrow keys to select SCSI BUS Interface Definitions. The following table provides information on options and their functions.
Page 170 System Configuration 4-33 Additional Options Use arrow keys to select Additional Options. Boot Device Configurations When you select “Boot Device Configurations” and press the Enter key, the display changes as shown below: SCSI Device Configuration When you select “SCSI Device Configuration” and press the Enter key, the display changes as shown below: IMPORTANT: You can make settings on a SCSI ID basis.
Page 171 4-34 System Configuration The following table provides information on options and their functions on the menu. Option Parameter Description Sync Transfer Rate [320] 33.3 Typically, set “320.” This value may need to be changed depending on the option connected. For (MB/Sec) 20.0 more information, see the manual attached to the...
Page 172 System Configuration 4-35 Advanced Configuration When you select “Advanced Configuration” and press the Enter key, the display changes as shown below: The following table provides information on options and their functions. Option Parameter Description Reset SCSI Bus at IC [Enabled] Set “Enabled.”...
Page 173: Scsi Disk Utilities
4-36 System Configuration SCSI Disk Utilities SCSI Disk Utilities scans a device connected to the selected channel and displays information on the device. If the device is a hard disk drive, you can perform low-level formatting or verification. When you choose “SCSI Disk Utilities” in the “Options” menu, which is shown after selecting a channel to be configured, the screen for scanning SCSI IDs is displayed.
Page 174: Forced Shutdown And Clear
System Configuration 4-37 FORCED SHUTDOWN AND CLEAR Read this section if your server does not operate as expected, or if you want to return all setup values to those made at shipment. Forced Shutdown Use this function when an OS command does not shut down the server, the POWER switch does not turn off the server, or resetting does not work.
Page 175: Clear Cmos/Password
4-38 System Configuration CLEAR CMOS/PASSWORD With the pre-installed SETUP utility, you can set desired passwords to protect data stored on the server from unauthorized user access. If you forget the password, you can clear them by following the procedure described in this section. You can also use the same procedure to clear the CMOS data in the server.
Page 176 How to Clear CMOS Power off the NEC Express5800/ft series and unplug the both power cords. Remove the both CPU/IO modules (#1 and #2) from the NEC Express5800/ft series (see “Removing CPU/IO Module” on page 8-14). Make setting of jumper switch for clearing CMOS of CPU/IO # 0.
Page 177 4-40 System Configuration Example ------------------------------------------------------------------------------------------------- Phoenix ServerBIOS 3 Release 6.0 Copyright 1985-2003 Phoenix Technologies Ltd. All Rights Reserved GPJ1. HA. XXXX. X. XXXXXXXXXX IGPJ BIOS Release X. X Build Time: XX/XX/XX XX : XX : XX 2x Intel (R) Xeon (R) CPU 3.60GHz 3072M System RAM Passed 2048K Cache SRAM Passed System BIOS shadowed...
Page 178: How To Clear Passwords
HOW TO CLEAR PASSWORDS Power off NEC Express5800/ft series and unplug the both power cords. Remove the both CPU/IO modules (#1 and #2) from the NEC Express5800/ft series (see “Removing CPU/IO Module” on page 8-14). Make setting of jumper switch for clearing the password of CPU/IO module # 0.
Page 179 4-42 System Configuration By referring to “Installing CPU/IO Module” on page 8-16, install both CPU/IO modules on the server. Connect both power cords.
Page 180 By this operation, BMC settings required in NEC DianaScope or remote management functions for connection with the server will be cleared as well. If you are using NEC DianaScope, store the settings required to connect to NEC DianaScope in media such as a floppy disk before this operation, and configure the settings after the operation again.
Page 181: Remote Management Function
4-44 System Configuration REMOTE MANAGEMENT FUNCTION When the 320Fb-M or 320Fb-MR model is connected to a network via their management LAN port, BMC (Baseboard Management Controller), an LSI for system management, installed on the server allows remote monitoring and controlling of the server such as keyboard, video and mouse (KVM) control over the management network.
Page 182: Initial Settings On The Server
!! Refer to BMC configuration manual !! The message above may appear in a different screen during POST with the NEC logo shown and paused. In that case, press the Esc key to display the diagnosis screen to check whether or not the above message is shown.
Page 183 4-46 System Configuration Changing Mouse Properties If the OS of the server is Windows Server 2003, clear the “Enhance pointer precision” check box in the “Motion” box of the “Pointer Option” tab, which is in the “Mouse Properties” as shown below. If you cannot move the mouse cursor to the right bottom of the window, move the “Select a pointer speed”...
Page 184: Setting A Management Pc
“NEC EXPRESSBUILDER” CD-ROM. (2) By the auto startup function, the master control menu of NEC EXPRESSBUILDER appears. Click “Software Setup” and then “NEC DianaScope”, and then run the installer of JRE, which you find in the NEC DianaScope install menu.
Page 185 Mozilla. * If you want to install the latest Java Runtime, download it from the following site. If you use NEC DianaScope on the same management PC, use Java2 Runtime Environment, which you can find in the “NEC EXPRESSBUILDER”CD-ROM.
Page 186 System Configuration 4-49 If you access the login page without installing Java2 Runtime Environment, the following message may appear. Check the message and perform installation.
Page 187: Using Remote Management
4-50 System Configuration Using Remote Management Overview You can control power of this server and use the remote KVM console from a web browser by using web server functions of BMC. This function is achieved by Java Applet. How to get connected From a Web browser on the management PC, access the following URL.
Page 188 System Configuration 4-51 (2) If you cannot use the default IP “192.168.1.1”, start up the “NEC EXPRESSBUILDER” CD-ROM on the server and select [Tools] [System Management] [Set System Management Parameters] [Configuration]. Select [New] to register new settings, or [Change] to change the settings. Then, set IP addresses of the managed LAN ports on the [BMC Configuration] menu.
Page 189 4-52 System Configuration TIPS: To disable the remote management console function, make the following settings from the NEC EXPRESSBUILDER CD-ROM. Load the NEC EXPRESSBUILDER CD-ROM on the server, and from the main menu, select [Tools] [System Management] [Set FT Remote Management Card (LAN1/LAN2)]. Select [Disable] on [Remote Management Console] and register the setting.
Page 190: Login And Logout
System Configuration 4-53 TIPS: If you use SSL for access, the “Warning - Security” dialogue box(es) for server certification may be displayed for SSL in addition to the dialogue box shown above. Login and logout Login When the login page appears, enter the user name and password, and then click [login]. When you login for the first time, use the following default user name and password.
Page 191 4-54 System Configuration Logout Click the File menu and select Exit to logout. When you log out, the main window closes and you will return to the login page on the browser.
Page 192: Main Window
System Configuration 4-55 Main Window (1) Click this to show the File menu. Click “Exit” to quit this applet. (2) Click this to show the Window menu. From the Window menu, you can open windows including the KVM console window. (3) Main frame A window is shown here.
Page 193 4-56 System Configuration (1) Displays the BMC host name or IP address. (2) Displays the LCD of the server. (3) The power lamp of the server telling you of the power status. (4) The same as pressing the POWER switch of the server, but pressing it for 4 or more seconds (the forced power off) is not supported.
Page 194 Set the resolution of the device to one of these values. If any value other than these values, nothing will be shown on the remote KVM console. The mouse cannot be used on the remote KVM console on the operation window of NEC EXPRESSBUILDER.
Page 195 4-58 System Configuration Items on the remote KVM console window (1), (2) and (3) are special icons. Use them when you want to operate special keys. (4) Virtual keyboard icon: use this icon when you want to enter a special key other than those mentioned above.
Page 196 System Configuration 4-59 Operating special keys Operation of special keys from the keyboard of the management PC is not reflected in the server. Click the following special key icons for operation on the host server. (raised) (pressed): the status change every time you click the icon. (raised) (pressed): the status change every time you click the icon.
Page 197 4-60 System Configuration Refreshing the screen Click the screen refresh icon [ ] to refresh the remote KVM console screen. If the screen is distorted, refresh the screen. Modifying properties When you click the KVM properties icon [ ], the KVM properties window appears, in which you can specify an interval between screen refreshes.
Page 198 System Configuration 4-61 IPMI information System event logs (SEL), sensor data record (SDR), or field replacement unit (FRU) can be displayed. Such information is referred to as the IPMI information. The information can be used to examine errors and events on the server and identify which part should be replaced. System Event Log(SEL) When you click the icon to start up system event logs [ ] on the control panel, SEL information...
Page 199 4-62 System Configuration Sensor Data Record(SDR) When you click the icon to start up sensor device information (SDR) [ ]on the control panel, the SDR information is collected from the BMC and shown on the sensor device information (SDR) window as shown below. The upper pane shows a list while the lower pane shows details of the entry selected in the list.
Page 200 System Configuration 4-63 Field Replaceable Unit(FRU) When you click the icon to start up information on parts to be replaced for maintenance (FRU) [ on the control panel, FRU information is collected from the BMC and shown on the window for parts to be replaced for maintenance (FRU) as shown below.
Page 201 4-64 System Configuration BMC Configuration You can configure the BMC settings. Starting up the BMC Configuration window When you click the icon to start up the BMC configuration [ ] on Control Panel, the BMC configuration window appears as shown below. (1) Reads the BMC configuration file (2) Saves the BMC configuration file (3) Edits the BMC configuration...
Page 202 System Configuration 4-65 User Settings Here you cam make user account settings. When you click [User] on the left pane of the BMC configuration window, total of 20 accounts appear in the right pane. When you select the account you want to modify or add and click the icon for editing [ ], the following window for editing a user account appears.
Page 203 4-66 System Configuration Network Settings Here you can make network settings of BMC such as IP address configuration. IMPORTANT The following ports are used for the remote management functions. If your network environment has any firewall, you also need to have configuration for the firewall. Module name Port Protocol...
Page 204 System Configuration 4-67 - LAN (1) The MAC address of the BMC (2) Lets you choose whether or not to acquire an IP address automatically by DHCP. (3) Lets you make the IP address settings if the address is not acquired automatically by DHCP. If the address is acquired automatically by DHCP, the data acquired is shown here.
Page 205 4-68 System Configuration - DNS (1) Lets you select whether or not to automatically acquire the IP address of the DNS server by DHCP. (2) If you have selected not to automatically acquire the IP address by DCHP, make settings here. If the address is acquired automatically by DHCP, the acquired address appears here.
Page 206 System Configuration 4-69 - Host name (1) The default host name to be used when no host name is set when DHCP is used. (2) Set the BMC host name. If this option is not configured, the default host name mentioned in (1) will be used.
Page 207 4-70 System Configuration WEB server settings Here you can make web server settings such as HTTP port settings for the BMC. When you click [Web Server] on the left pane of the BMC configuration window, the right pane shows the overall information of the web server settings. IMPORTANT: When you change the HTTP port number, settings of SSL (enable/disable), or SSL port number, the current connection will be temporarily disconnected.
Page 208 System Configuration 4-71 When you click the icon for editing [ ], the window for editing appears as shown below. (1) Specify the HTTP port number. (2) Specify whether or not to enable SSL communication. If you select the check box for enabling, connection by HTTPS (SSL enabled) is enabled.
Page 209 4-72 System Configuration If you click [Default], the default values for HTTP port number, SSL port number, login trial period, number of login retries and the account lock period are displayed. The SSL check box configuration remains the same. When you click [OK], all of what you have set will be written into the BMC. When you click [Cancel], the editing window closes without saving what you have edited.
Page 210 System Configuration 4-73 - Basic (1) Specify whether or not to enable the alert mail functions by the check box. When you select the check box, you can make mail-related settings. (2) Select a notice level from six levels. Levels are categorized according to severity of factor events.
Page 211 4-74 System Configuration - Message (1) Specify mail address of receivers to whom alert mail is sent. You can specify up to four addresses. (2) Specify the sender’s address used in alert mail. (3) Enter the subject to be given to alert mail. (4) Select whether or not to enable the body messages for all alert mail, which is configured in the next step.
Page 212 System Configuration 4-75 - SMTP (1) Specify the address of the SMTP server. You can enter the IP address or host name. (2) Specify the port number of the SMTP server. (3) Specify the number to be made if sending a mail has failed. (4) Specify the time period in seconds to wait for next retry.
Page 213 4-76 System Configuration - Option (1) Specify information to be attached to the body of alert mail. The information you specify here will be contained in the body of alert mail with the message you specified in the message box in the message tab. Product Information Product name, code, number of the server IP Address...
Page 214: Firmware Update
System Configuration 4-77 Firmware Update You can update applets, KVM firmware, BMC firmware, sensor device information (SDR), and platform information (PIA). Starting up the firmware update window When you click the icon to start up firmware update [ ] on the control panel, each pieces of revision information is loaded from the BMC to display the following firmware update window.
Page 215 4-78 System Configuration Loading update data files When you click the icon for adding update files [ ], the window to select a file appears. Specify an update data file. When you click [Open] after specifying the file, loading of the file begins. Wait for file loading to complete.
Page 216 System Configuration 4-79 CHECK: Check each revision carefully because downgrading is possible as well. If you click the icon for clearing update data [ ], all loaded data will be discarded. When you click [Cancel], the update window will be closed without saving any loaded data. Selecting what to be upgraded Select check boxes of update targets.
Page 217 4-80 System Configuration As shown below, the window showing writing process appears for each update target. If any error is detected during the writing process, an error message is displayed and the process terminates. End of writing When writing is completed, the “Status” column displays the result for each target. CHECK: To apply updates for targets other than applet, reboot the server or power off and then on the server.
Page 218: Troubleshooting
System Configuration 4-81 Troubleshooting Error Messages When using the remote management, an error dialog box may appear on the management PC if some problem occurs. Messages and actions for the errors are described below. Fatal errors Error message Action Fatal error. JavaVM quits. Try logging in again.
Page 219 4-82 System Configuration Error message Action representative. Check the network environment. The RMCP+ transmission failed. If there is no network problem, contact your service representative. Check the network environment. The specified RMCP+ protocol If there is no network problem, contact your service cannot be used.
Page 220 System Configuration 4-83 Error message Action If you do not find any problem, contact your service representative. This is not a problem. Click [OK] and close the The KVM request was aborted. message box. Check the network environment and server. UDP packet transmission failed.
Page 221 4-84 System Configuration BMC configuration errors Error message Action Check the network environment and try again. Failed to make settings: Contact your service representative if the error persists. Check the network environment and try again. Failed to acquire BMC Contact your service representative if the error Configuration: persists.
Page 222 System Configuration 4-85 Error message Action You can use only alphanumeric characters, minus Invalid host name sign (–), and underscore (_) for a host name. A host name should be 64 characters or less. You can use only alphanumeric characters, minus Invalid domain name sign (–), and underscore (_) for a domain name.
Page 223 4-86 System Configuration Error message Action Try again. If the error persists, contact your service Failed to create rollback image. representative because a failure may have occurred in BMC. Try again. If the error persists, contact your service Failed to erase. representative because a failure may have occurred in BMC.
Page 224 System Configuration 4-87 Error message Action Some update files may be corrupted. Obtain update Invalid line length: files again. Some update files may be corrupted. Obtain update Unexpected EOF is detected: files again. Some update files may be corrupted. Obtain update Unexpected token is detected: files again.
Page 225 4-88 System Configuration (This page is intentionally left blank.)
Page 226: Chapter 5 Installing And Using Utilities
Chapter 5 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER CD-ROM that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER.
Page 227: Nec Expressbuilder
The NEC EXPRESSBUILDER, integrated setup software, can automatically detect the hardware connected to an NEC Express5800/ft series machine to advance the processing. The hardware subject to setup with the NEC EXPRESSBUILDER should have the same configuration as that for operation.
Page 228: Nec Expressbuilder Top Menu
Installing and Using Utilities 5-3 NEC EXPRESSBUILDER Top Menu The NEC EXPRESSBUILDER top menu is used for the setup of hardware and the setup and installation of OS. Start Start the NEC EXPRESSBUILDER top menu following the procedure below: Turn on the powers of peripherals and the power of the server in this order.
Page 229 5-4 Installing and Using Utilities Setup This NEC Express5800/ft series setup method is used to perform automatic setup operations from the settings of internal parameters and states of hardware to the installation of Windows Server 2003 R2 Enterprise Edition and various utilities.
Page 230: Tools Menu
Installing and Using Utilities 5-5 Tools Menu The Tools Menu is used to start each of the several utilities stored in the NEC EXPRESSBUILDER CD-ROM individually for manual setup by operator. Use the Tools Menu to provide settings that the setup program cannot do automatically or detailed settings.
Page 231 Allow you to make settings of ft Remote Management Card parameters for remote control and alert. IMPORTANT: This menu appears when optional ft Remote Management Cards are installed. Help Displays descriptions on features of the NEC EXPRESSBUILDER. Return to the Top Menu Displays the NEC EXPRESSBUILDER top menu.
Page 232: Master Control Menu
Installing and Using Utilities 5-7 Master Control Menu The Master Control Menu automatically appears when the “NEC EXPRESSBUILDER” CD-ROM is loaded on a computer running Windows (Windows 95 or later or Windows NT 4.0 or later). TIPS: Depending on the condition of the system, the menu may not be automatically started.
Page 233: Configuration Diskette Creator
Also, you can install the system with the same specification as before when re-installing the system. We recommend you to create [Configuration Diskette] to setup the servers from NEC EXPRESSBUILDER. NOTE: You can install Windows Server 2003 without [Configuration Diskette].
Page 234 Installing and Using Utilities 5-9 Click [Configuration Diskette Creator]. Configuration Diskette Creator window is displayed. Click [Create New Information files] from the [File] menu. The [Disk Environment] dialog box will be displayed. Specify each item and click [OK]. The dialog boxes to specify setup information will be displayed in order, such as [Basic information] dialog box.
Page 235 5-10 Installing and Using Utilities Follow the message to specify each item on the dialog box and click [Next]. NOTE: If you click on [Cancel], all the input value will be deleted. Only add the adapter on the screen for setting network. Detailed settings of the network adapter cannot be configured using Express Setup.
Page 236 Installing and Using Utilities 5-11 Insert the floppy disk formatted by 1.44MB into the floppy disk drive and click [OK]. Now [Configuration Diskette] has been created. [Configuration Diskette] is used when you install Windows Server 2003. Put a label and keep it where it will not be lost. NOTE: For the information on the contents of each specifying item, refer to the Help.
Page 237: Nec Esmpro Agent And Nec Esmpro Manager
NEC Express5800/ft series system management applications "NEC ESMPRO Manager" and "NEC ESMPRO Agent" are bundled to accessory CD-ROM "NEC EXPRESSBUILDER." This manual describes the functions and features provided by NEC ESMPRO Manager and NEC ESMPRO Agent and the notes on their operations.
Page 238 Installing and Using Utilities 5-13 Effects of using NEC ESMPRO Manager and Agent NEC ESMPRO Manager and NEC ESMPRO Agent have sufficient effects on a variety of needs in versatile and complicated system environments. Detection of server fault NEC ESMPRO Agent collects a variety of fault information on NEC Express5800 series systems to identify the states of the systems.
Page 239: Detection Of Server Fault
NEC ESMPRO Manager and NEC ESMPRO Agent can set the threshold for each source in the server. If the value of a source exceeds the threshold, NEC ESMPRO Agent reports the alert to NEC ESMPRO Manager.
Page 240 Installing and Using Utilities 5-15 Functional Availability on each item of Data Viewer Function Availability Description Hardware Displays the physical information of hardware. Memory Bank Displays the physical information of memory. Field Replaceable Unit Displays the information of field replaceable unit. Displays the physical information of CPU.
Page 241 5-16 Installing and Using Utilities Monitoring of NEC Express5800/ft series NEC Express5800/ft series is a fault tolerant system. It can continue the operation even if a major component fails. NEC Express5800/ft series improves the system availability with the hardware, NEC ESMPRO, and system software functions.
Page 242: Collective Management Of Distributed Servers
Installing and Using Utilities 5-17 Collective Management of Distributed Servers The excellent GUI provided by NEC ESMPRO Manager allows servers on a network to be managed collectively. The management screen is designed in the Explorer format to indicate the components in a server hierarchically for effective server management.
Page 243 5-18 Installing and Using Utilities Data Viewer The data viewer indicates the server source configuration information in the Explorer format. In addition, it changes the status color of the failed server component. This enables you to identify the failed portion. Alert Viewer The Alert Viewer manages fault reports sent from servers together.
Page 244: Nec Esmpro Agent
Installing and Using Utilities 5-19 NEC ESMPRO Agent NEC ESMPRO Agent is a utility which acts as an agent (proxy) between NEC Express5800/ft series and NEC ESMPRO Manager. For details on the operating environment, the settings required before the setup, and the installation procedure, see the separate volume, User’s Guide (Setup).
Page 245 SCSI slot 5 on SCSI enclosure 41/5 The figure below shows the actual locations of the device names displayed on the NEC ESMPRO screen. In the case of the tower model, modules are mounted vertically instead of horizontally. CPU/IO module #1...
Page 246 Dual registration of event logs At some types of errors, two event logs may be registered for a single occurrence. (However, in the case of NEC ESMPRO Manager, one log is reported for one occurrence.) Such errors are as follows:...
Page 247 Because hardware faults on the network are found in the driver level, NEC ESMPRO Agent does not monitor line faults. Thus, the value set for "Line fault occurrence rate" of a [LAN] tab of [NEC ESMPRO Agent properties] in the control panel is not used.
Page 248 Oracle product. Change of SNMP Community If the security setting of the SNMP Service of a system, where the NEC ESMPRO Agent is installed, is changed from the default “public” to a community name, change the community settings of the NEC ESMPRO Agent, too.
Page 249 Description: Cannot get system performance information now (YYYY Code=xxxx). If NEC ESMPRO Agent cannot get information, it will treat the load ratio as 0%. So, if NEC ESMPRO Agent cannot get information continuously, the CPU load ratio may appear lower than the actual value.
Page 250 If the server status monitoring by NEC ESMPRO Manager is on (default: ON), NEC ESMPRO Manager regularly issues a request to NEC ESMPRO Agent to get the current status of the server. In response, NEC ESMPRO Agent checks the status of the server. As a result, the CPU load ratio of SNMP Service increases temporarily.
Page 251 5-26 Installing and Using Utilities CPU Information In [CPU Information] of Data Viewer’s system tree, the external clock is listed as “Unknown.” When [ft] Tree Appears on Date Viewer in an Incorrect Manner If you open a Data Viewer immediately after the system starts up, the tree or the state of a Data Viewer may not be displayed correctly due to high load of the system.
Page 252 If so, the report "server access disabled" is issued and the status color of the server icon becomes gray. This cannot indicate whether the NEC ESMPRO Agent machine is shut down or entered into the sleep state. Keep these in mind when operating the system where systems to be monitored may enter the sleep state.
Page 253 ESMhstrg.dat While the server is running, the “\data\ESMhstrg.dat” file in the installation directory of NEC ESMPRO Agent (C:\ESM by default) cannot be accessed. Therefore, it cannot be backed up when using backup software. However, there is no problem even if it is not backed up because the file is recreated at a server startup.
Page 254 Installing and Using Utilities 5-29 Indication of the mirror status If the pair of the disks that make up a mirror is different from the one described in “Disk Operations” in Chapter 3, “Warning” is displayed even for a normal mirror volume.
Page 255: Nec Esmpro Manager
To monitor the state of the NEC Express5800/ft series on a management computer with installation of NEC ESMPRO Manager, the data viewer is used. If you click each of the modules and items to be checked sequentially on the tree view in the Windows Explorer format, the data viewer indicates their states on the right side of the screen.
Page 256 Installing and Using Utilities 5-31 Monitoring CPU Module To monitor the CPU modules and the components on the CPU module, see the [CPU Module] tree. To see the information on the [CPU Module] tree, select the target CPU module from [CPU Module] in the [ft] tree.
Page 257 5-32 Installing and Using Utilities Update Allows the device identification information of the CPU modules to be viewed and BIOS of the CPU modules to be updated. See "Maintenance of the Server" described later for the update of BIOS of the CPU modules. The detailed device identification information can be checked by selecting [ESMPRO] tree [Hardware] tree [Field Replaceable Unit] tree.
Page 258 Installing and Using Utilities 5-33 Monitoring IO Module To monitor the IO modules and the components on the IO modules, refer to the [PCI Module] tree. To see the information on the [PCI Module] tree, select the target IO module from [PCI Module] in the [ft] tree.
Page 259 5-34 Installing and Using Utilities Monitoring PCI Slots and Devices on IO Module To monitor the PCI slots and devices on the IO modules, see the [PCI slot] tree. To see the information on the [PCI slot] tree, select [PCI Module] [PCI module (containing PCI slot to be seen)] [PCI slot] of the [ft] tree.
Page 260 Installing and Using Utilities 5-35 PCI Device – General Allows the information of devices on the PCI slot to be viewed. PCI Device – Detailed information Allows the detailed information of a device on the PCI slot to be viewed.
Page 261 5-36 Installing and Using Utilities Monitoring BMC on IO Module To monitor the base management controller (BMC), controller for system management, on the IO modules, see the [BMC] tree. To see the information on the [BMC] tree, select [PCI Module] - [PCI module (containing BMC to be seen)] - [BMC] of the [ft] tree.
Page 262 Installing and Using Utilities 5-37 Monitoring SCSI Enclosure To monitor the SCSI enclosure, see the [SCSI enclosure] tree. To see the information on the [SCSI enclosure] tree, select [SCSI enclosure] of the [ft] tree. You can see the following information of the SCSI enclosure from the [SCSI enclosure] tree. General Allows the configuration and other information of the SCSI enclosure to be viewed.
Page 263 5-38 Installing and Using Utilities Monitoring Mirror Disk To monitor the mirror disk components, see the [Mirror] tree. To view information on [Mirror] tree, select [Mirror] under [ft] tree. You can see the redundancy status of the mirrors and the device IDs of the SCSI slots into which these hard disk components are connected.
Page 264 Installing and Using Utilities 5-39 Monitoring Hard Disk To monitor the hard disks and detect disk failures at an early stage, use the NEC ESMPRO Manager and Agent. You can see configurations and information of hard disk in the Data Viewer.
Page 265 5-40 Installing and Using Utilities Confirmation of mirror status To check the redundancy status of the failed mirror disk, open [Mirror] screen under [ft]. On this screen, you can check the redundancy status of the mirror and the status of the mirrored hard disks.
Page 266 Installing and Using Utilities 5-41 IMPORTANT: The Mirror Disk screen shows a pair of two hard disks as a mirror. Disk pairs are shown in the same manner even if a few volumes are created within a single disk or one volume spans a few disks (span volume).
Page 267 See [1. Confirm of hard disk failure] above. (2) Removing the hard disk Disconnect the hard disk with the problem. At this time, NEC ESMPRO Agent reports the following alert to manager. And icons related to the hard disk with problem change the state of warning in the data viewer.
Page 268 Installing and Using Utilities 5-43 When one hard disk with problem was disconnected, SCSI slot changes the status to "Warning". [SCSI Slot] [General] IMPORTANT: The status color of the SCSI slot differs depending on the connection of mirrored hard disks: If one of the mirrored disks was removed: Warning If both of the mirrored disks were removed: Gray Also, at this time, the redundant status of mirrored disks is changed to "Warning".
Page 269 5-44 Installing and Using Utilities (3) Mounting a hard disk drive. Mount a hard disk drive. When a hard disk drive is inserted, an alert report is sent and the information on a Data Viewer changed. A hard disk drive is mounted and the SCSI slot status becomes “Online.” [Details] of alert report TIPS: The device ID (for example, “41/1”) on the “Details”...
Page 270 Installing and Using Utilities 5-45 The redundancy status becomes Normal because the hard disk drive constructing a mirror is mounted. [Mirror]...
Page 271: Server Maintenance Utility Online Help
To use Server Maintenance Utility, you need to log on as a user with administrator authority. Select [Start] - [All Programs] - [NEC ESMPRO Agent] - [Server Maintenance Utility] to start Server Maintenance Utility.
Page 272: System Information
Installing and Using Utilities 5-47 System Information Chassis Information contains the following information: Item Description Type Chassis type of the server Part Number Parts number of the server chassis Serial Number Serial number of the server chassis System Information contains the following information: Item Description Name of the OS installed on the server...
Page 273: System Configuration
5-48 Installing and Using Utilities System Configuration System Configuration contains the following information: Quick dump that is harvested at the same time of system reboot. Select the [Enable] radio button to obtain quick dump at a system crash. This function is enabled when “Complete memory dump” is set on Windows setting. When a quick dump cannot be produced, a dump is produced by the standard dump function.
Page 274 Installing and Using Utilities 5-49 MTBF Information contains the following information: Item Description Type Monitoring status of MTBF. Use Threshold: MTBF is calculated at a fault occurrence. The device is stopped when the calculated value is lower than the threshold. Never Restart: Always stops the device at a fault occurrence.
Page 275 5-50 Installing and Using Utilities PCI Module(ID:n/m) PCI Module contains the following information: Item Description Status Status of the PCI module MTBF Information contains the following information: Item Description Type Monitoring state of MTBF. Use Threshold: MTBF is calculated at a fault occurrence. The device is stopped when the calculated value is lower than the threshold.
Page 276 Installing and Using Utilities 5-51 SCSI Adapter(ID:n/m/o) SCSI Adapter contains the following information: Item Description Status Status of the SCSI adapter SCSI Bus(ID:n/m/o/p) The following information is displayed for SCSI Bus: Item Description Status Status of the SCSI bus The following information is displayed for the primary setting: Item Description Setting...
Page 277 5-52 Installing and Using Utilities SCSI Enclosure(ID:n) The following information is displayed for SCSI Enclosure: Item Description Status Status of the SCSI enclosure The following information is displayed for SCSI Slot: Item Description Slot SCSI slot name Status Status of the SCSI slot The mirror status of the volume in the disk mounted to the slot is reflected to the status of the SCSI slot, but the duplex status of the SCSI bus to the slot is not reflected.
Page 278: Menu Bar
Installing and Using Utilities 5-53 The following buttons are displayed for Firmware Update: Item Description Browse Opens a dialog box for selecting a file Execute Updates the firmware *Do not perform the following operations during the update of firmware. - Start/stop of a module - OS shutdown - Module removal - Module power-off...
Page 279: Tool Bar
5-54 Installing and Using Utilities Tool bar There are the following buttons: Item Description Help The mouse cursor is displayed with “?.” Clicking something on the screen with that cursor displays corresponding help information. Refresh Displays the latest information of Server Maintenance Utility. Same as selecting [View] - [Refresh].
Page 280: Maintenance Of The Server
Installing and Using Utilities 5-55 Maintenance of the Server The server maintenance can be done in two ways; one is to use NEC ESMPRO Manager for remote maintenance and the other is to use the NEC ESMPRO Agent Server Maintenance Utility on the server for local maintenance.
Page 281 5-56 Installing and Using Utilities The table below shows the component-specific maintenance functions executable from NEC ESMPRO. Dump acquisition Dump during system Board switch acquisition Component operation CPU module – Remote. Executable from remote management PC by using NEC ESMPRO Manager Local.
Page 282: Start And Stop Of Components
Start and Stop of Components To start or stop a component with NEC ESMPRO Manager, use the [Maintenance] tree of the component in the [ft] tree of the data viewer. Open the tree of the component to be started or stopped and select the [Maintenance] tree.
Page 283 CHECK: When stopping IO module, check that the status of Ethernet is “Duplex” on NEC ESMPRO Manager. Do not stop the IO module especially when LAN is connected only to the IO module on that side.
Page 284 Installing and Using Utilities 5-59 Sample screen of NEC ESMPRO Manager 1 [Maintenance] screen of CPU module [CPU Module] – [CPU Module] – [Maintenance] Sample screen of NEC ESMPRO Manager 2 [Maintenance] screen of module [PCI Module] – [Maintenance]...
Page 285 5-60 Installing and Using Utilities Procedure in the Server Maintenance Utility Start Select the target component by using the Server Maintenance Utility. Check the current state of the target component with the LEDs. Click the [Up] button of the target component. A certain time is required for the start.
Page 286 Installing and Using Utilities 5-61 Sample screen of Server Maintenance Utility...
Page 287: Check And Clear Of Mtbf Information
MTBF. However, contact your maintenance personnel for the forced use of such a component. To clear the MTBF information of a component with NEC ESMPRO Manager, use the [Maintenance] tree of the component of the [ft] tree of the data viewer. Open the tree of the component whose MTBF information is to be cleared and select the [Maintenance] tree.
Page 288 Both of the target CPU module and IO module are stopped Start the component. CHECK: At this point, the "State" display on the target component screen is changed. Sample screen of NEC ESMPRO Manager [Maintenance] screen of IO module [PCI module] – [Maintenance]...
Page 289 5-64 Installing and Using Utilities Procedure in the Server Maintenance Utility Perform the procedure below before replacement of a component. Select the target component by using the Server Maintenance Utility. Check the current state of the target component with the LEDs and event log. Click the [Clear] button in [MTBF Information] of the target component.
Page 290 For this server, CPU modules and IO modules can be diagnosed all together. To diagnose a component with the NEC ESMPRO Manager, use the [Maintenance] tree of the component in the data viewer. Open the tree of the component to be diagnosed and select the [Maintenance] tree.
Page 291 Information] tree of the component is changed. CHECK: When stopping IO module, check that the status of Ethernet is “Duplex” on NEC ESMPRO Manager. Do not stop the IO module especially when LAN is connected only to the IO module on that side.
Page 292 Installing and Using Utilities 5-67 Procedure in the Server Maintenance Utility Select the target module by using the Server Maintenance Utility. Check the current state of the target module with the LEDs. If the component is operating, stop the component. Click the [Diagnostics] button in the [Diagnostics Information] on the target module.
Page 293 (in which the system continues the operation but the component trying to update firmware or BIOS is stopped). To update firmware with NEC ESMPRO Manager, use the [Update] tree of the component in the data viewer. Open the tree of the component for which firmware is updated and select the [Update] tree.
Page 294 Stop the CPU module and then stop the PCI module. Click the [Firmware Update] button in the [Update] screen for the target component. Sample screen of NEC ESMPRO Manager [Update] screen of CPU module [CPU Module] – [Update]...
Page 295 [Yes]. CHECK: When stopping IO module, check that the status of Ethernet is “Duplex” on NEC ESMPRO Manager. Do not stop the IO module especially when LAN is connected only to the IO module on that side.
Page 296 Installing and Using Utilities 5-71 Procedure in Server Maintenance Utility Save the image data of the update firmware in a desired directory of the server. Write down the path to the directory in which the image data is saved. Select the target component with the Server Maintenance Utility. Check the current state of the target component with the LEDs.
Page 297 5-72 Installing and Using Utilities modules automatically. In that case, the BIOS update status dialog is displayed, so check its information. If the automatic update completes, it is not required to take the following steps. If the automatic update of BIOS is not set by GeminiEngine Monitor Tool, click the [Down] button of the module you want to stop and continue to the following operation.
Page 298: Dump Collection
Installing and Using Utilities 5-73 Dump Collection To collect the dump file with NEC ESMPRO Manager, use [CPU Module] [Maintenance] tree in the data viewer. To collect the dump with the Server Maintenance Utility, use the utility screen of the component.
Page 299 (this can be viewed on Broken screen): Server Maintenance Shot Utility screen) Duplex Firmware Update Duplex Complete Diagnostics Passed Remote: Executable from remote management PC by using NEC ESMPRO Manager Local: Executable on local server by using Server Maintenance Utility –: Not support...
Page 300 Installing and Using Utilities 5-75 Procedure in NEC ESMPRO Manager The [Dump] button of NEC ESMPRO Manager performs the function of "saving dump during system operation." Select [CPU Module] in the [ft] tree. Check the current state with the "State" display on the target component screen.
Page 301 5-76 Installing and Using Utilities Procedure in Server Maintenance Utility Select the target CPU module by using the Server Maintenance Utility. Check the current state of the target CPU module with the LEDs. Select the dump acquisition method with [Dump] of the target CPU module and click the [Harvest] button.
Page 302 Installing and Using Utilities 5-77 Setup of System Operation The following properties can be set as the operation setup of the whole system. Quick dump that is harvested at the same time of reboot If “Enable” is selected for this item, dump is collected as the system reboots when an error occurs in the system.
Page 303 OS at occurrence of system fault. Remote: Executable from remote management PC by using NEC ESMPRO Manager Local: Executable on local server by using Server Maintenance Utility –: Not support...
Page 304 Installing and Using Utilities 5-79 Configure the system settings using the Server Maintenance Utility in the following procedure. The system cannot be configured using the NEC ESMPRO Manager. Select [System Configuration]. Select radio buttons to change the settings in [System Configuration].
Page 305 The BMC firmware can be updated by using the BMC firmware update utility. Both NEC ESMPRO Manager and the Server Maintenance Utility can start the BMC firmware update utility. To update the BMC firmware, the firmware image file must be updated on the managed server in advance.
Page 306 Installing and Using Utilities 5-81 Procedure of Update from NEC ESMPRO Manager Menu Update firmware in the procedure as follows: Select [Tools] [BMC FW Update Utility] from the Operation Window’s menu. The [BMC FW Update] dialog box appears. Enter the device name and click [OK].
Page 307 5-82 Installing and Using Utilities Procedure of Update from Server Maintenance Utility Update the firmware in the procedure as follows: From the menu bar, click [Tool], point to [BMC FW], and select [Update]. The [BMC FW Update] dialog box appears. Enter the device name and click [OK].
Page 308 Installing and Using Utilities 5-83 Change of Update Data Storage Destination Perform the firmware update by using the Server Maintenance Utility in the procedure below: From the menu bar, click [Tool], point to [BMC FW], and select [Properties]. The [BMC FW Update Service Properties] dialog box appears. Enter the storage destination in [Storage directory for update data:] and click [Register].
Page 309: Refresh Of View Based On State Change Alert Setting
Refresh of View based on State Change Alert Setting A new function is supported so that NEC ESMPRO Manager window will be updated on a system state change basis (in other words, whenever necessary). This function is OFF by default. See the [Setting] below about how to turn it ON.
Page 310: Nec Dianascope
Installing and Using Utilities 5-85 NEC DianaScope NEC DianaScope is software for remote management of NEC Express5800/ft series. For features and installation of NEC DianaScope, see “NEC DianaScope Online Document in NEC EXPRESSBUILDER. TIPS: To use NEC DianaScope with NEC Express5800/ft series, appropriate server license is required.
Page 311: Geminiengine Monitor Tool
5-86 Installing and Using Utilities GeminiEngine Monitor Tool This section gives a brief explanation for “GeminiEngine Monitor Tool.” Overview “GeminiEngine Monitor Tool” is a tool that monitors if the server status is duplex. If the status changes from duplex to simplex and the FT STATUS LED of the server turns off or illuminates amber, the tool sounds beeps for a certain interval and displays a dialog box reporting the status change.
Page 312: Setup Window
Installing and Using Utilities 5-87 On the other hand, if the BIOS version of the running CPU/IO module is older than the one of the module to be installed later, after installing the module and making the system duplexed, the firmware is updated by temporarily stopping the running module and starting it again. While using this function, the module is switched automatically, and the [GeminiEngine Monitor Tool] window is displayed.
Page 313 FT STATUS LED illuminates green. If you have mistakenly closed the dialog box on page 5-86, run the following program: C:\ Program Files\NEC\HAS_SW\HASFTSTS\HASFTSTU.EXE When the dialog box on page 5-86 is still displayed after the FT STATUS LED illuminates green, press the Alt + F4 keys together to close it.
Page 314: Chapter 6 Maintenance
Chapter 6 Maintenance This chapter describes the daily maintenance of NEC Express5800/ft series and precautions when relocating or storing the server.
Page 315: Daily Maintenance
Data Viewer Checking STATUS LEDs Check the LED indication on the front of the NEC Express5800/ft series, on hard disks installed in 3.5-inch hard disk drive bay, or on LCD display when the server is powered on or powered off by the shut down operation.
Page 316: Making Backup Copies
Maintenance 6-3 Making Backup Copies NEC recommends you make backup copies of your valuable data stored in hard disks of the server on a regular basis. For backup storage devices suitable for the server and backup tools, consult with your sales agent.
Page 317: Cleaning The Keyboard And Mouse
6-4 Maintenance Wipe the server with a dry cloth. Wipe off dust from the fan exhaust opening on the rear of the server with a dry cloth. Cleaning the Keyboard and Mouse IMPORTANT: A keyboard and a mouse use USB interface. Therefore it is not necessary to power off the server when connecting or disconnecting them.
Page 318: Cleaning The Floppy Disk Drive
Maintenance 6-5 Cleaning the Floppy Disk Drive A read/write error may occur due to stains on the read/write head of the floppy disk drive. Use the cleaner dedicated for floppy disk drive to clean the read/write head. It is recommended to clean the head on regular basis.
Page 319 6-6 Maintenance Cleaning Tape Drive Dirt on the tape head may be a cause of unsuccessful backup and damage to tape cartridge. Clean the tape head regularly using a cleaning tape. For procedure and interval of cleaning as well as lifetime of a tape cartridge to use, see instructions included with the tape drive.
Page 320: System Diagnostics
Maintenance 6-7 SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server. Select [Tools] - [System Diagnostics] in the NEC EXPRESSBUILDER to diagnose the system. Test Items The following items are tested in system diagnostics. Memory CPU cache memory...
Page 321 6-8 Maintenance Select [Tools]. Select [System Diagnostics]. The system diagnostics starts and will be completed in approximately three minutes. When the diagnostics is completed, the screen of the display changes as shown below: Diagnostics tool title Test window title Test result Test summary window Guideline...
Page 322 Reboots the system. Select <Reboot> in the [Enduser Menu] above. The server restarts and the system is started from the NEC EXPRESSBUILDER. Exit the NEC EXPRESSBUILDER, and remove the CD-ROM from the CD-ROM drive. Power off the server and unplug the power cord from the receptacle.
Page 323: Off-Line Maintenance Utility
Utility can be used. IMPORTANT: The Off-line Maintenance Utility is intended for use of your sales agent. The NEC EXPRESSBUILDER CD-ROM and the Off-line Maintenance Utility Bootable FD you have created contain a file that describes operation of the utility, but do not attempt to use the utility by yourself.
Page 324 Maintenance 6-11 System Information Viewer Provides the functions to view information on the processor (CPU) and the BIOS and export it to a text file. System Information Management Provides the function to make a back-up copy of your data. Without the backup data, the system-specific information and/or configuration may not be restored.
Page 325: Relocating/Storing The Nec Express5800/Ft Series
6-12 Maintenance RELOCATING/STORING THE NEC Express5800/ft series Follow the procedure below to relocate or store the server. (Users should not attempt to remove the rack-mountable server from the rack assembly.) CAUTION Observe the following instructions to use the server safely. There are risks of fire, personal injury, or property damage.
Page 326 Maintenance 6-13 IMPORTANT: Check and adjust the system clock before operating the server again after relocating or storing If the server and the built-in optional devices are moved from a cold place to a warm place in a short time, condensation will occur and cause malfunctions and breakdown when these are used in such state.
Page 327 6-14 Maintenance (This page is intentionally left blank.)
Page 328: Chapter 7 Troubleshooting
Chapter 7 Troubleshooting If the product does not work properly, see this chapter before deciding that it is a breakdown.
Page 329: To Locate The Errors
Use NEC ESMPRO to monitor the occurrence of fault during the system operation. Especially take note on whether any alert is reported to NEC ESMPRO Manager on the management PC. Check whether any alert is reported on the Operation Window, Data Viewer, or Alert Viewer of NEC ESMPRO Manager.
Page 330: Error Messages
Error Messages by LED Indication The LEDs on the front and rear panels of the NEC Express5800/ft series and near the handles of hard disks inform the user of the various server statuses by the colors and the patterns of going on, going off, and flashing.
Page 331: Post Error Messages
7-4 Troubleshooting POST Error Messages Powering on the server automatically starts the self-diagnostic program, POST (Power On Self-Test). When POST detects any error, it displays an error message and its measure on the display unit. Follow the table below to troubleshoot such errors. Phoenix BIOS 4.0 Release 6.0.XXXX CPU=Pentium III XXX MHz 0640K System RAM Passed...
Page 332 Troubleshooting 7-5 On-screen error message Cause Action System CMOS configuration 0251 System CMOS Reconfigure the system CMOS is changed. checksum bad-Default by using BIOS setup. configuration used Clear system CMOS using hardware jumper. Password is cleared. 0252 Password checksum Reconfigure by using BIOS bad -Password cleared setup.
Page 333 7-6 Troubleshooting On-screen error message Cause Action 0B83 BMC IBF or OBF RMC device is faulty. Replace the CPU/IO module or ft check Remote Management Card failed (option). 0B8A BMC SEL area full There is no space to write Clear system event logs after system event logs.
Page 334 Troubleshooting 7-7 On-screen error message Cause Action 0B9C BMC internal BMC device is faulty. Replace the CPU/IO module or ft exception Remote Management Card (option). 0B9D BMC A/D timeout error 0B9E SDR repository corrupt SDR data is faulty. If updating SDR does not help, replace the CPU/IO module or ft Remote Management Card (option).
Page 335 7-8 Troubleshooting On-screen error message Cause Action 8171 Processor 2 not CPU frequency is incorrect. Check supported CPUs and operating at intended replace the CPU. If replacing the frequency CPU does not help, replace CPU/IO module. 9064 Mixed CPU Steppings Different CPU steppings are detected found.
Page 336 Troubleshooting 7-9 On-screen error message Cause Action 9039 Not keep last boot Unintended operations such Reconfigure the boot option by order as incorrect DC off are using the BIOS setup. If performed. reconfiguring the boot option does not help, replace the CPU/IO module.
Page 337 7-10 Troubleshooting On-screen error message Cause Action 9027 Mounted CPU is CPU configuration may be mismatching. different between the CPU/IO modules. Replace the CPU. If this does not help, replace the CPU/IO module. 9028 Memory of the different types Memory of the different types is is installed.
Page 338 Troubleshooting 7-11 On-screen error message Cause Action 9058 - 905F This CPU/IO module detected CPU configuration may be different between the CPU/IO mismatch of CPUID between modules. the CPU/IO modules. Replace the CPU. If this does not help, replace the CPU/IO module.
Page 339: Error Notification By Beep
7-12 Troubleshooting Error Notification by BEEP An error message may not be displayed on the display unit even though the POST detected an error. In such a case, the beep sounds notifies you an error. The error contents are indicated by the combination of beep sound patterns.
Page 340: Windows Server 2003, Enterprise Edition Error Messages
Troubleshooting 7-13 Windows Server 2003, Enterprise Edition Error Messages If a fatal error (e.g., a STOP or system error) occurs after Windows Server 2003, Enterprise Edition starts, the screen of the display unit turns blue and displays detailed error messages. STOP: C000021A (FATAL SYSTEM ERROR) The Windows logon process..
Page 341: Server Management Application Error Message
7-14 Troubleshooting Server Management Application Error Message If the server management tool such as NEC ESMPRO Agent or NEC ESMPRO Manager has been installed in the NEC Express5800/ft series or management PC, you can obtain the error information from the display unit of the server or management PC.
Page 342: Solving Problems
Make sure the POWER switch on the power unit is on. Did you press the POWER switch? Press the POWER switch on the front of the NEC Express5800/ft series to turn on the power (the POWER LED lights). Did you install the CPU/IO module properly? Check if the CPU/IO module is properly installed in the server.
Page 343 Make sure that the interface cables and power cord are properly connected. Also make sure that the cables are connected in the correct order. Is that device compliant with NEC Express5800/ft series? Operation of the server with unauthorized devices is not guaranteed.
Page 344 Make sure that the cable is connected to the correct connector on the rear of the server. Are the keyboard and mouse are compliant with NEC Express5800/ft series? Operation of the server with unauthorized devices is not guaranteed. Does the server have drivers installed? Refer to the manual that comes with your OS to check that the keyboard and mouse drivers are installed.
Page 345 Fail to access the hard disk: Is the hard disk applicable to the server? Operation of any device that is not authorized by NEC is not guaranteed. Is the hard disk properly installed? Make sure to lock the hard disk with the lever on its handle. The hard disk is not connected to the internal connector when it is not completely installed (see Chapter 8).
Page 346 Is a floppy disk in the floppy disk drive? Take out the floppy disk and restart the server. Is the NEC EXPRESSBUILDER CD-ROM (or the other bootable CD-ROM) in the CD-ROM drive? Take out the CD-ROM and restart the server.
Page 347 7-20 Troubleshooting [Properties] from the displayed menu. When the properties window appears, select the [Link] tab, and select the item that matches to the connected HUB from the list box of [Speed and Duplex]. If you click [OK], configuration selected in [Speed and Duplex] will be effective.
Page 348 Troubleshooting 7-21 Source: HasCtrl Type: Warning Event ID: 4323 Description: The system abnormality of the Module [Module Number] was detected. [Module Number] “#0” or “#1.” CPU module is disconnected: When an error occurred in the CPU module, the following message will be recorded to the system event log and the CPU module may be disconnected.
Page 349 7-22 Troubleshooting [Module Number] “0#” or “#1” Source: HasCtrl Type: Error Event ID: 3700 Description: The error occurred on the PCI Express [PCI Express Type] of Module [Module Number] [Module Number] “#0” or “#1” [PCI Express Type] “0” or “1” Source: HasCtrl Type:...
Page 350 Troubleshooting 7-23 When you attempt to integrate the CPU module, the following message will be recorded to the system event log and the CPU module may not be integrated. It indicates that some kind of error has occurred when integrate the module. Contact your sales agent, since device replacement will be required.
Page 351 7-24 Troubleshooting Source: HasCtrl Type: Information Event ID: 1408 Description: Since removal of each device was not completed, the driver was not able to bind the CPU/IO module. [Module[Module Number]] [Module Number] “#0” or “#1” IO module is not disconnected: When you attempt to disconnect IO module while network adapter and/or SCSI adapter and/or FC adapter is not in dual mode, the following message will be recorded to the system event log and the IO module will not be separated.
Page 352 Healthy. In that case, run [Reactive Disk]. CPU load ratio of SNMP Service (snmp.exe) increases: While monitoring the server from NEC ESMPRO Manager, the CPU load ratio of SNMP Service on the NEC ESMPRO Agent side may increase at every monitoring...
Page 353 (default: ON), NEC ESMPRO Manager regularly issues a request to NEC ESMPRO Agent to get the current status of the server. In response, NEC ESMPRO Agent checks the status of the server. As a result, the CPU load ratio of SNMP Service increases temporarily.
Page 354 Troubleshooting 7-27 Is [Initial size] of the paging file of the OS partition smaller than [Recommended]? If a value smaller than the [Recommended] value is set for [Initial Size] of the paging file, accurate memory dump (debug information) may not be collected. Be sure to create the file in the above size in the OS partition.
Page 355 Device Manager: There is no serial port that is a legacy device in NEC Express5800/ft series. When you install Windows to a legacy-free server like NEC Express5800/ft series, exclamation mark “!”...
Page 356 NEC Express5800/ft series cannot be recognized from management PC: Did you add the Remote Management Card (option)? Start NEC EXPRESSBUILDER attached to the device, and select [Tools] – [Initialize Remote Management Card] from the main menu, and write the information specific to each server to the card.
Page 357 IMPORTANT: This operation also clear the BMC setting that is necessary to connect NEC DianaScope and NEC Express5800/ft series. When you use NEC DianaScope, save the setting to connect to NEC DianaScope to a floppy disk before performing the operation.
Page 358: Event Log
Troubleshooting 7-31 Event Log "The NMS Service terminated unexpectedly." is recorded in the system event log: Although the following log may be recorded in the system event log when starting the system, or after exchanging PCI modules, there is no real problem on operation.
Page 359 7-32 Troubleshooting The log above gets output in the process of system start up or dual mode setting. When the log is recorded, there is no problem to the system by the above warning if the status of the adapter in the team is “Active” or “Standby.” For the status of the adapter, check in properties of the team adapter from the device manager.
Page 360 Description: Cannot get system performance information now (YYYY Code=xxxx). If NEC ESMPRO Agent cannot get information, it will treat the load ratio as 0%. So, if NEC ESMPRO Agent cannot get information continuously, the CPU load ratio may appear lower than the actual value.
Page 361 7-34 Troubleshooting HAS Fault Tolerance-related logs are recorded in the system event log: The following event logs may be recorded when the server is managed using NEC ESMPRO Manager, but there is no problem in continue operating the system. However, there might be a problem in OS or software environment if logs are recorded repeatedly.
Page 362 Troubleshooting 7-35 HasCtrl-related logs are recorded in the system event log: The following event logs may be recorded during the system operation. This log shows that CPU module is not in a dual mode. There is no problem to the system by this warning, since CPU module will be set to a dual mode again.
Page 363 7-36 Troubleshooting ESM HAS Storage Service-related logs are recorded in the system event log: Even though the mirror volume is actually built, when the system is highly loaded, the following event logs may be recorded repeatedly. Since the system is highly loaded, the status of SCSI slot and mirror disk cannot be retrieved, and incorrect status is retrieved temporally, and these logs are recorded.
Page 364 Troubleshooting 7-37 Source: ESM HAS Storage Service Type: Warning Event ID: Description: Status of the SCSI Adapter (ID:[Device Path ID of SCSI Adapter]) has changed from Duplex to Offline. [Device Path ID of SCSI Adapter]: 0/10/104 or 1/11/104 Source: ESM HAS Storage Service Type: Information Event ID:...
Page 365: Problems With Nec Expressbuilder
7-38 Troubleshooting Problems with NEC EXPRESSBUILDER When the server is not booted from the NEC EXPRESSBUILDER CD-ROM, check the following: Did you set the NEC EXPRESSBUILDER CD-ROM during POST and restart the server? If you do not set the NEC EXPRESSBUILDER CD-ROM during POST and restart the server, an error message will appear or the OS will boot.
Page 366: Problems With Master Control Menu
A part of online documentation is supplied in PDF file format. Install the Adobe Acrobat Reader (Version 4.05 or later) in your operating system. You can also install the Adobe Acrobat Reader using the NEC EXPRESSBUILDER CD-ROM. Launch the Master Control Menu and select [Setup] - [Adobe Acrobat Reader].
Page 367: Problems With Configuration Diskette Creator
7-40 Troubleshooting Problems with Configuration Diskette Creator The bit map of the Configuration Diskette Creator window is not displayed correctly during settings of setup information. (When the Trekking command is used) If the specified number of colors is fewer than 256 in the display setting, the bit map is not displayed correctly, but the setup information can be displayed.
Page 368: Problems With Nec Esmpro
NEC ESMPRO Manager does not receive traps from NEC ESMPRO Agent properly: When the trap community which receives traps in the setting of NEC ESMPRO Manager is changed from the default setting “public”, SNMP service setting needs to be changed.
Page 369 3. Click the [OK] to terminate the operation. The community name to send SNMP packet from NEC ESMPRO Manager and the community name to receive SNMP service in NEC ESMPRO Agent must be the same to receive SNMP packet properly.
Page 370 Because the NEC Express5800/ft series detects hardware faults on the network in the driver level, NEC ESMPRO Agent does not monitor line faults. Thus, the value set for "Line fault occurrence rate" of a [LAN] tab of [NEC ESMPRO Agent properties] in the control panel is not used.
Page 371 When ESRAS Utility of NEC ESMPRO Manager is used, there are some devices that cannot refer various logs. Use ESRAS Utility of NEC ESMPRO Agent. It is registered in CD-ROM that comes with the device. Install it from related utility of ESMPRO setup.
Page 372 (From and To) in [Printers and Faxes] are [00:00], on the other hand, NEC ESMPRO Manager’s time are [9:00]. To display them properly, make the settings of printer from its properties window. The...
Page 373 7-46 Troubleshooting Monitoring the failures of the tape device is desired: NEC ESMPRO Agent does not monitor the failures of the tape device. If you want to conduct monitoring, use backup software or tape monitoring application. Using the event monitoring function of NEC ESMPRO Agent allows you to monitor the event log of backup software or applications.
Page 374 Network drive is not displayed in the data viewer: On WindowsXP or the OS released after it, the drive connected to network is not displayed under the file system tree in the data viewer of NEC ESMPRO Manager. Shutdown monitoring: When performing shutdown monitoring, all shutdown processes are to be monitored.
Page 375 LAN settings (AFT function), remove the dual LAN settings before disable it. NEC ESMPRO Agent does not work properly in the environment where Oracle products and NEC ESMPRO Agent coexist: The installation of the Oracle products may change Startup type of SNMP Service into “Manual.”...
Page 376 ESMhstrg.dat: While the server is running, the “\data\ESMhstrg.dat” file in the installation directory (default is “C:\ESM”) of NEC ESMPRO Agent cannot be accessed. For this reason, when backup software is used, this file is not backed up. Also, because the “ESMhstrg.dat” file is recreated while the server is running, there will not be any problem even if the file is not backed up.
Page 377: Collection Of Trouble Logs
However, continue the system startup. If you reset and restart the system, you cannot get correct information. Collection of Event Logs Collect the logs of various events that have occurred in the NEC Express5800/ft series. IMPORTANT: If a STOP error or system error has occurred or the system has stalled, restart the system, and then start collecting event logs.
Page 378: Collection Of Configuration Information
Troubleshooting 7-51 Collection of Configuration Information Collect information such as the hardware configuration and internal setting information of the NEC Express5800/ft series. IMPORTANT: If a STOP error or system error has occurred or the system has stalled, restart the system, and then start the work.
Page 379: Collection Of The Memory Dump
7-52 Troubleshooting COLLECTION OF THE MEMORY DUMP If a failure occurs, the memory data should be dumped to acquire the required information. If you stored the dump data in a DAT, label it so as to indicate the software (e.g. NTBackup) you used for storing it.
Page 380: Backup Of Ipmi Information
You can collect the IPMI information. NEC ESMPRO Agent must be installed to collect the information. 1 From the Start menu, select [All Programs] – [NEC ESMPRO Agent] – [ESRAS Utility]. The [ESRAS Utility] window appears. 2 Select [Most recent IPMI Data] from the tree view to obtain the information of the local computer.
Page 381 7-54 Troubleshooting (This page is intentionally left blank.)
Page 382: Chapter 8 System Upgrade
Be sure to use only optional devices and cables designated by NEC. Repair of the server due to malfunctions, failures, or damage resulted from installing such devices or cables will be...
Page 383: Safety Precautions
8-2 System Upgrade SAFETY PRECAUTIONS Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the server safely. There are risks of death or serious personal injury. See “PRECAUTIONS FOR SAFETY”...
Page 384: Anti-Static Measures
System Upgrade 8-3 ANTI-STATIC MEASURES The server contains electronic components sensitive to static electricity. Avoid failures caused by static electricity when installing or removing any optional devices. Wear wrist straps (arm belts or anti-static gloves). Wear wrist straps on your wrists. If no wrist strap is available, touch an unpainted metal part of the cabinet before touching a component to discharge static electricity from your body.
Page 385: Preparing Your System For Upgrade
(place the module off-line) by using the Server Maintenance Utility of the NEC ESMPRO Agent or the NEC ESMPRO Manager from the management PC on the network. After a new module is installed to the server, enable the module using the Server Maintenance Utility or the NEC ESMPRO Manager.
Page 386: 3.5-Inch Hard Disk Drive
SCA2 interface are installed. IMPORTANT: Do not use any hard disks that are not authorized by NEC. Installing a third-party hard disk may cause a failure of the server as well as the hard disk. Purchase hard disks of the same model in pair.
Page 387: Installing 3.5-Inch Hard Disk Drive
8-6 System Upgrade Installing 3.5-inch Hard Disk Drive Follow the procedure below to install the hard disk. A hard disk may be installed in another slot in the same procedure. IMPORTANT: Make sure to read "ANTI-STATIC MEASURES" and "PREPARING YOUR SYSTEM FOR UPGRADE"...
Page 388 System Upgrade 8-7 Firmly hold the handle of the hard disk to install and insert the hard disk into the slot. TIPS: Insert the disk until the lever hook touches the server frame. Check the orientation of lever. Insert the hard disk with the lever unlocked.
Page 389: Removing 3.5-Inch Hard Disk Drive
8-8 System Upgrade Removing 3.5-inch Hard Disk Drive Follow the procedure below to remove the hard disk. IMPORTANT: Make sure to read "ANTI-STATIC MEASURES" and "PREPARING YOUR SYSTEM FOR UPGRADE" before starting installing or removing options. Shutdown Windows Server 2003. The system turns off automatically.
Page 390: Replacing 3.5-Inch Hard Disk Drive
System Upgrade 8-9 Replacing 3.5-inch Hard Disk Drive Follow the procedure below to remove the failed hard disk. If the hard disk fails, it should be replaced with new device with the server powered-on. IMPORTANT: Make sure to read “ANTI-STATIC MEASURES” and "PREPARING YOUR SYSTEM FOR UPGRADE"...
Page 391: 5.25-Inch Device
8-10 System Upgrade 5.25-INCH DEVICE The server has two slots to which you can install magnetic tape backup devices. You need a SCSI controller, sold separately, to install a backup device. Backup device tray...
Page 392: Installing 5.25-Inch Device
System Upgrade 8-11 Installing 5.25-inch Device See page 8-4 to prepare for installation. Loosen screws to remove the side cover. Loosen screws to remove the tray for adding devices. Remove the four screws securing the dummy cover, and remove the dummy cover.
Page 393: Removing 5.25-Inch Device
8-12 System Upgrade Fix the device to the tray for adding devices with the four screws. Gently insert the device into the tray and secure it with the screw. Connect the SCSI cable and power cords to the device. IMPORTANT: Distorted connector pins or loose connections may cause malfunction.
Page 394: Cpu/Io Module
Removing the module being operating may cause unexpected trouble. Use the management software (e.g., Server Maintenance Utility or NEC ESMPRO Manager) to identify the module to be removed so that the module is removed when it is stopped, without fail.
Page 395: Removing Cpu/Io Module
Stop the CPU/IO module you want to remove. To this end, use the Server Maintenance Utility of the NEC ESMPRO Agent installed to your server or the Data Viewer of the NEC ESMPRO Manager. For the detailed procedure, see "NEC ESMPRO Agent and Manager" - "Maintenance of NEC Express5800/ft series"...
Page 396 System Upgrade 8-15 Loosen the screws securing the CPU/IO module handle to press down the handle. The lock is unlocked and the CPU/IO module is pulled out. IMPORTANT: Before you pull out a CPU/IO module, check the rear of the server to make sure cables for Handle connection with peripheral equipment or network are disconnected.
Page 397: Installing Cpu/Io Module
In such a case, check the status by using the Server Maintenance Utility or NEC ESMPRO Manager data viewer, and then power on by the module POWER switch or start up the IO and CPU modules.
Page 398: Dimm
For more information on static electricity, see “ANTI-STATIC MEASURES.” Make sure to use the DIMM authorized by NEC. Installing a third-party DIMM may cause a failure of the DIMM as well as the server. Repair of the server due to failures or damage resulted from installing such a board will be charged.
Page 399: Precautions
8-18 System Upgrade DIMM slot A1 DIMM slot B1 DIMM slot A2 DIMM slot B2 DIMM slot A3 DIMM slot B3 Motherboard of the CPU/IO module Precautions Note the following to install or replace DIMM. The DIMMs with the same number are linked among the groups. When a DIMM is added to one group, another identical DIMM should be installed to the socket with the same number in another group.
Page 400: Installing Dimm
System Upgrade 8-19 Installing DIMM Follow the procedure below to install the DIMM. Shut down OS. The sever turns off automatically. Disconnect the power cords from the outlets. Memory duct Remove the CPU/IO module referring to page 8-14. Remove the screw securing the memory duct, and remove the memory duct.
Page 401 8-20 System Upgrade If POST displays an error message, write it down and see the POST error message list on page 7-4. After starting the OS, set the paging file size to at least the recommended value (1.5 times the installed memory size).
Page 402: Removing Dimm
System Upgrade 8-21 Removing DIMM Follow the procedure below to remove the DIMM. TIPS: Unless at least two DIMMs are installed, the server does not work. Shutdown OS. The system turns off automatically. Disconnect the power cords from the outlets. Remove the CPU/IO module referring to page 8-14.
Page 403: Replacing Dimm
Identify the failed DIMM using the Data Viewer of NEC ESMPRO Manager. Remove the CPU/IO module referring to page 8-14. Replace the DIMM. Install the CPU/IO module referring to page 8-16. Start up the CPU/IO module using NEC ESMPRO Manager or Server Maintenance Utility.
Page 404: Processor (Cpu)
“ANTI-STATIC MEASURES.” Do not use the system before checking to see it works correctly. Make sure to use the CPU specified by NEC. Installing a third-party CPU may cause a failure of the CPU as well as the server.
Page 405: Installing Cpu (Model With Air-Cooling Kit)
8-24 System Upgrade Installing CPU (Model with Air-cooling Kit) Follow the steps below to install a CPU (model with air-cooling kit). Shut down the OS. The server is automatically powered off. Unplug the power cords. Remove the CPU/IO module referring to page 8-14.
Page 406 System Upgrade 8-25 Lift the CPU socket holder. Place the CPU on the socket carefully. TIPS: Pay attention to the orientation of the CPU. The CPU and socket have pin marks to prevent misinsertion. Check the pin marks of the CPU and the socket and insert the CPU correctly.
Page 407: Removing Cpu (Model With Air-Cooling Kit)
8-26 System Upgrade Place the heat sink on the CPU and secure it with 4 screws. Loosely fasten the screws in the cross-coupling way, and then fasten them tightly. Check that the heat sink mounted on the CPU is level with the motherboard.
Page 408: Installing Cpu (Model With Water-Cooling Kit)
System Upgrade 8-27 Installing CPU (Model with Water-cooling Kit) Follow the steps below to install a CPU. Information provided here is for the 320Fb-M and 320Fb-MR models, which have a water-cooling kit installed. Shut down the OS. The server is automatically powered off. Unplug the power cords.
Page 409 8-28 System Upgrade Lift the CPU socket holder. Place the CPU on the socket carefully. TIPS: Pay attention to the orientation of the CPU. The CPU and socket have pin marks to prevent misinsertion. Check the pin marks of the CPU and the socket and insert the CPU correctly.
Page 410 System Upgrade 8-29 Remove the cover sheet on the rear of the water-cooling kit gently. Cover sheet Water cooling bracket Install the water-cooling bracket and secure it with two screws. Fix the water-cooling kit on the Pump motherboard with four screws of the pump area.
Page 411: Removing Cpu (Model With Water-Cooling Kit)
8-30 System Upgrade Mount the cooling fan unit, insert the cable, and secure the cooling fan unit with two screws. IMPORTANT: When mounting the water-cooling fan unit, avoid catching or damaging the tube of the water cooling kit. Install the CPU/IO module referring to page 8-16. Connect the power cord.
Page 412: Replacing Cpu
System Upgrade 8-31 Replacing CPU Follow the steps below to replace a failed CPU: Use Data Viewer of NEC ESMPRO Manager to identify the failed CPU. Remove the CPU/IO module referring to page 8-14. Replace the CPU. Install the CPU/IO module referring to page 8-16.
Page 413: Pci Board
8-32 System Upgrade PCI BOARD Up to three PCI boards can be installed to the CPU/IO module. The 320Fb-M model is used in the example quoted here. However steps you should take are the same for other models. IMPORTANT: The PCI board is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the PCI board.
Page 414 System Upgrade 8-33 List of option PCI boards and installable slots: N-code Product name PCI-1 PCI-2 PCI-3 Remarks PCI slot performance 64bit/100MHz Slot size Low Profile PCI board type 3.3V Mountable board size N8804-002 1000BASE-T 1ch board set Only one board can be mounted when N8804-003 1000BASE-SX 1ch board set...
Page 415: Installing Pci Board
8-34 System Upgrade Installing PCI Board Follow the procedure below to install the board to be connected to the PCI board slot. TIPS: To install the PCI board, make sure the shape of the board connector matches with the shape of the PCI board slot connector.
Page 416: Removing Pci Board
System Upgrade 8-35 PCI board Gently insert the slot on the board against the connecting part of the board Insert the board for connecting part of the board to securely connect to the slot. IMPORTANT: If you have trouble installing the board, remove the board once and install it again. Be careful since the board gets damaged if you press it too hard.
Page 417: Replacing Pci Board
8-36 System Upgrade Replacing PCI Board Follow the procedure below to replace the failed PCI board. Check the PCI board LED and identify the failed PCI board. When the PCI board is failed or incorrectly installed, the three LEDs associated with the PCI board slot are being turned off.
Page 418: Setup Of Optional Pci Board
To perform this procedure, you have to log on the system as an Administrator or a member of the Administrators group. For NEC Express5800/ft series, use two option PCI boards in a pair to make dual configuration. After installing OS, install drivers in the following procedure and make dual configuration of the PCI boards.
Page 419 Mount a N8803-032 SCSI board in one CPU/IO module. Then, connect the power cord of that CPU/IO module, power on the server, and start the system. Set the “NEC EXPRESSBUILDER” CD-ROM into the CD-ROM drive, and run UPDATE.VBS located at CD-ROM_drive:\HAS\W2K3\HASSETUP\SCSI_folder.
Page 420 Management], and check if “Emulex LP1050 Fibre Channel Host Adapter” appears under the [SCSI and RAID Controllers] as many as mounted. Set the “NEC EXPRESSBUILDER” CD-ROM into the CD-ROM drive and run \HAS\W2K3\FCUPDATE.BAT. When the following pop-up window appears, click [Yes].
Page 421 Tool] - [Computer Management], and check that “Emulex LightPulse LP1050, Storport Miniport Driver” are displayed under the [SCSI and RAID Controllers] as many as installed. IMPORTANT: The following is necessary in order to connect NEC Storage or FC array device N8190-110F using N8803-033 Fiber Channel boards. - NEC Storage...
Page 422: Appendix A Specifications
Number of processors 1 processor (the number of processors installed per module) Maximum Up to 2 processors (the number of processors installed per module) Chipset GeminiEngine (NEC original chipset) Memory Standard None Maximum 12GB (The standard DIMM must be replaced.)
Page 423 Number of processors 1 processor (the number of processors installed per module) Maximum Up to 2 processors (the number of processors installed per module) Chipset GeminiEngine (NEC original chipset) Memory Standard None Maximum 12GB (The standard DIMM must be replaced.)
Page 424 Specifications A-3...
Page 426: Appendix B I/O Port Addresses
Motherboard resource 000002F8 - 000002FF Motherboard resource 000003B0 - 000003BB PCI standard PCI-to-PCI bridge 000003B0 - 000003BA Graphics controller (NEC GA Driver) 000003C0 - 000003DF PCI standard PCI-to-PCI bridge 000003C0 - 000003DE Graphics controller (NEC GA Driver) 000003E8 - 000003EF...
Page 427 N8800-096F, EXP320B NEC Express5800/320Fb-L N8800-097F, EXP320A NEC Express5800/320Fb-LR N8800-098F, EXP320D NEC Express5800/320Fb-M N8800-099F, EXP320C NEC Express5800/320Fb-MR User's Guide 1st Edition 12-2006 856-124125-411-00...

This manual is also suitable for:

Exp320b N8800-098f Exp320d N8800-097f N8800-099f Exp320c ... Show all

NEC N8800-096F User Manual

Chapter 1 Precautions for Use

Chapter 2 General Description

Chapter 3 Windows Setup and Operation

Chapter 4 System Configuration

Chapter 5 Installing and Using Utilities

Chapter 6 Maintenance

Chapter 7 Troubleshooting

Chapter 8 System Upgrade

Appendix A Specifications

Appendix B I/O Port Addresses

Quick Links

Troubleshooting

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Summary of Contents for NEC N8800-096F