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MH240 Wireless IP Telephone SETUP GUIDE A50-017159-001 Issue 1.2, January 2009...
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NEC Infrontia Corporation reserves the right to change the specifications, functions, or features, at any time, without notice. NEC Infrontia Corporation has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Infrontia Corporation and shall not be reproduced without prior written approval from NEC Infrontia Corporation.
• HOW TO CHARGE THE BATTERY ............11 By using the Cradle: .........................11 By using the AC Adapter:....................... 12 • MH240 SETUP PROCEDURE ..............13 • SETUP FROM MH240 ................14 • SETUP CHECK POINT ................15 • POWER ON MH240 ................... 16 •...
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• SIP SETTINGS.................... 42 Set the Profile Name:....................... 42 Set the SIP Proxy: ........................43 Set the SIP Port:........................44 Set the Registrar:........................45 Set the Registrar Port:......................46 Set the User ID: ......................... 47 Set the User Password: ......................48 Set the Phone No.: ........................
NTRODUCTION • What is MH240? MH240 is a wireless VoIP phone that complies with IEEE 802.11b/g specifications. MH240 has the following features: MH240 dedicated features are available such as Call History, Directory, Password Lock, Favorites, Speed Dial, Speaker monitor and Courtesy Mode.
• Keys and Parts The phone has the following keys and parts. PARTS REMARK (1)Info LED Info LED Display charging status (3)USB Connector (2)Ear Speaker and receiving a call Ear Speaker USB Connector Charge the power via AC (4)Display adapter Display Monochrome LCD, 90 pixels...
): indicates your phone Full is in courtesy mode Lock icon ( ): indicates your phone is locked. I-SIP icon ( ): indicates NEC Enhanced Empty SIP is enabled. Charging Cursor icon ( ): indicates active direction keys (UP, DOWN, LEFT or RIGHT)
<Australia / New Zealand> AS/NZS 60950.1 AS/NZS 4268 AS/ACIF S004 AS/NZS CISPR 22 2006 PTC220 Radiocommunications (Electromagnetic Radiation-Human Exposure) Standard 2003 NZS 2772.1:1999 *Note In case of using a SIP server except SIP servers recommended by NEC, a connection test is required.
Light Green Any abnormality is found in the battery Light Off *Note1 LED status depends on the order in above table when MH240 is in more than 2 conditions. *Note2 LED status depend on your system when MH240 displays I-SIP icon.
• Soft Key Operation You will often use soft keys when you operate this phone. You can use soft keys as follows. Incoming 9/ 1 22:00 Eric 9/ 1 9:25 222 8/31 10:12 Tom 8/31 10:03 Tom Delete Save Back...
ETUP HONE • BEFORE SETUP Make sure that you have all before using the phone. MH240 handset Cradle AC adapter Battery Setup Guide (this manual) MH240 handset Cradle AC adapter Battery...
• HOW TO INSERT THE BATTERY Insert the battery into the unit as follows. (1) Remove the battery cover from the phone. (2) Place the battery into the unit so that the label faces toward you. (3) Attach the battery cover again. Note: If the phone is not used for a long period of time, remove the battery from the phone, and store it in a well ventilated and cool place avoiding direct sunlight.
• HOW TO CHARGE THE BATTERY Be sure to charge the battery before using the phone for the first time. Use one of the following: ● Cradle ● AC Adapter (direct connection) Note: The empty battery can be fully charged in about 4 hours. Note: Even if the phone is not used for a long period of time, charge the battery biannually at least because it is discharged little by little spontaneously.
Note: Please insert the spare battery in the slot on the cradle or remove it as following figure. By using the AC Adapter: To charge the phone using the AC adapter: (1) Insert the AC adapter into an appropriate AC outlet. (2) Insert the AC adapter plug (mini USB) into USB connector of the phone.
Using IP Phone Manager for MH240 via USB cable Using IP Phone Manager for MH240 via WLAN connection Note: To set certificate for WLAN authentication, be sure to use IP Phone Manager for MH240. The data can not be set from MH240.
• SETUP FROM MH240 Follow the procedure below to setup MH240 from the phone. Be sure to change the battery before this setup procedure. START Power on MH240. Initialize MH240 data as required. Place MH240 in configuration mode. Setup the config data.
Port”) You should set I-SIP Port to appropriate value (it is depending on your system setting) when you want to use I-SIP feature. You should set I-SIP Port to blank when you want to use MH240 as Standard SIP phone.
• POWER ON MH240 STEP1: Press and hold key for 2 seconds or more. The start screen appears as follow. Note: About 30 seconds will be required for displaying the start screen. STEP2: The screen is placed in Standby mode.
• INITIALIZE MH240 Initialize MH240 as required. By doing this procedure, the following data will be initialized. • Config (configuration data) • Directory • Call History • Speed Dial / Preset Dial • Date & Time • Password STEP1: Press key in Standby mode to display the main menu.
To set administrator-related data such as Network, WLAN and SIP data, place the phone in Config mode. Config Password entry is required to do this. STEP1: Press key in Standby mode to display the main menu. 1/ 1 Tue 12:00AM MH240 STEP2: Press to go to “1.Config” menu. Password Password:...
Set the SIP Profile • Set the Hand-off List • Set the 1st Connect Set the Profile Name: Factory Default: 1.NEC-SETUP (2 to 9 are blank) STEP1: Go to “Config” menu. (See “PLACE THE PHONE IN CONFIG MODE”) STEP2: Press to view Profile Select menu.
Set the ESSID (Manual): Factory Default: NEC-setup (1.NEC-SETUP) STEP1: Go to “Config” menu. (See “PLACE THE PHONE IN CONFIG MODE”) STEP2: Press to view Profile Select menu. Prof. Select 1.NEC-SETUP 2.<Profile2> 3.<Profile3> 4.<Profile4> Delete Back STEP3: Press key to select a profile you want to edit and then press “OK” soft key.
STEP1: Go to “Config” menu. (See “PLACE THE PHONE IN CONFIG MODE”) STEP2: Press to view Profile Select menu. Prof. Select 1.NEC-SETUP 2.<Profile2> 3.<Profile3> 4.<Profile4> Delete Back STEP3: Press key to select a profile you want to edit and then press “OK” soft key.
Set the Security (OPEN): Factory Default: WPA2-PSK (1.NEC-SETUP), OPEN (2 to 9) STEP1: Go to “Config” menu. (See “PLACE THE PHONE IN CONFIG MODE”) STEP2: Press to view Profile Select menu. Prof. Select 1.NEC-SETUP 2.<Profile2> 3.<Profile3> 4.<Profile4> Delete Back STEP3: Press key to select a profile you want to set security and then press “OK”...
Set the Security (WEP): Factory Default: WPA2-PSK (1.NEC-SETUP), OPEN (2 to 9) STEP1: Go to “Config” menu. (See “PLACE THE PHONE IN CONFIG MODE”) STEP2: Press to view Profile Select menu. Prof. Select 1.NEC-SETUP 2.<Profile2> 3.<Profile3> 4.<Profile4> Delete Back STEP3: Press key to select a profile you want to set security and then press “OK”...
Set the Security (WPA-PSK): Factory Default: WPA2-PSK (1.NEC-SETUP), OPEN (2 to 9) STEP1: Go to “Config” menu. (See “PLACE THE PHONE IN CONFIG MODE”) STEP2: Press to view Profile Select menu. Prof. Select 1.NEC-SETUP 2.<Profile2> 3.<Profile3> 4.<Profile4> Delete Back STEP3: Press key to select a profile you want to set security and then press “OK”...
Set the Security (WPA2-PSK): Factory Default: WPA2-PSK (1.NEC-SETUP), OPEN (2 to 9) STEP1: Go to “Config” menu. (See “PLACE THE PHONE IN CONFIG MODE”) STEP2: Press to view Profile Select menu. Prof. Select 1.NEC-SETUP 2.<Profile2> 3.<Profile3> 4.<Profile4> Delete Back STEP3: Press key to select a profile you want to set security and then press “OK”...
Set the Security (WPA: PEAP): Factory Default: WPA2-PSK (1.NEC-SETUP), OPEN (2 to 9) STEP1: Go to “Config” menu. (See “PLACE THE PHONE IN CONFIG MODE”) STEP2: Press to view Profile Select menu. Prof. Select 1.NEC-SETUP 2.<Profile2> 3.<Profile3> 4.<Profile4> Delete Back...
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Clear STEP11: Edit Password and then press “OK” soft key. STEP12: Press “OK” to set CA Certificate (cacrt.pem). STEP13: Press to save. NOTE: You should upload CA Certificate “cacrt.pem” to MH240 in advance by using IP Phone Manager for MH240.
Set the Security (WPA: TLS): Factory Default: WPA2-PSK (1.NEC-SETUP), OPEN (2 to 9) STEP1: Go to “Config” menu. (See “PLACE THE PHONE IN CONFIG MODE”) STEP2: Press to view Profile Select menu. Prof. Select 1.NEC-SETUP 2.<Profile2> 3.<Profile3> 4.<Profile4> Delete Back...
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“OK” to set User Certificate (usercrt.pem). STEP14: Press “OK” to set Private Key (userkey.pem). STEP15: Press to save. NOTE: You should upload CA Certificate “cacrt.pem”, User Certificate “usercrt.pem” and Private Key “userkey.pem” to MH240 in advance by using IP Phone Manager for MH240.
Set the Security (WPA2: PEAP): Factory Default: WPA2-PSK (1.NEC-SETUP), OPEN (2 to 9) STEP1: Go to “Config” menu. (See “PLACE THE PHONE IN CONFIG MODE”) STEP2: Press to view Profile Select menu. Prof. Select 1.NEC-SETUP 2.<Profile2> 3.<Profile3> 4.<Profile4> Delete Back...
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Clear STEP11: Edit Password and then press “OK” soft key. STEP12: Press “OK” to set CA Certificate (cacrt.pem). STEP13: Press to save. NOTE: You should upload CA Certificate “cacrt.pem” to MH240 in advance by using IP Phone Manager for MH240.
Set the Security (WPA2: TLS): Factory Default: WPA2-PSK (1.NEC-SETUP), OPEN (2 to 9) STEP1: Go to “Config” menu. (See “PLACE THE PHONE IN CONFIG MODE”) STEP2: Press to view Profile Select menu. Prof. Select 1.NEC-SETUP 2.<Profile2> 3.<Profile3> 4.<Profile4> Delete Back...
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“OK” to set User Certificate (usercrt.pem). STEP14: Press “OK” to set Private Key (userkey.pem). STEP15: Press to save. NOTE: You should upload CA Certificate “cacrt.pem”, User Certificate “usercrt.pem” and Private Key “userkey.pem” to MH240 in advance by using IP Phone Manager for MH240.
DHCP. STEP5: Press to save. STEP6: Press to return to Standby mode. Set the IP Address: Factory Default: 172.16.1.240 (1.NEC-SETUP) STEP1: Go to “Config” menu. (See “PLACE THE PHONE IN CONFIG MODE”) STEP2: Press to view Profile Select menu.
Set the Net Mask: Factory Default: 255.255.0.0 (1.NEC-SETUP) STEP1: Go to “Config” menu. (See “PLACE THE PHONE IN CONFIG MODE”) STEP2: Press to view Profile Select menu. Prof. Select 1.NEC-SETUP 2.<Profile2> 3.<Profile3> 4.<Profile4> Delete Back STEP3: Press key to select a profile you want to edit and then press “OK” soft key.
STEP1: Go to “Config” menu. (See “PLACE THE PHONE IN CONFIG MODE”) STEP2: Press to view Profile Select menu. Prof. Select 1.NEC-SETUP 2.<Profile2> 3.<Profile3> 4.<Profile4> Delete Back STEP3: Press key to select a profile you want to edit and then press “OK” soft key.
STEP1: Go to “Config” menu. (See “PLACE THE PHONE IN CONFIG MODE”) STEP2: Press to view Profile Select menu. Prof. Select 1.NEC-SETUP 2.<Profile2> 3.<Profile3> 4.<Profile4> Delete Back STEP3: Press key to select a profile you want to edit and then press “OK” soft key.
STEP1: Go to “Config” menu. (See “PLACE THE PHONE IN CONFIG MODE”) STEP2: Press to view Profile Select menu. Prof. Select 1.NEC-SETUP 2.<Profile2> 3.<Profile3> 4.<Profile4> Delete Back STEP3: Press key to select a profile you want to edit and then press “OK” soft key.
Set the SIP Profile: Factory Default: NEC-SETUP (1.NEC-SETUP) STEP1: Go to “Config” menu. (See “PLACE THE PHONE IN CONFIG MODE”) STEP2: Press to view Profile Select menu. Prof. Select 1.NEC-SETUP 2.<Profile2> 3.<Profile3> 4.<Profile4> Delete Back STEP3: Press key to select a profile you want to edit and then press “OK” soft key.
Set the Hand-off List: Factory Default: NEC-SETUP STEP1: Go to “Config” menu. (See “PLACE THE PHONE IN CONFIG MODE”) STEP2: Press to view Hand-off List. Hand-offLst 1.NEC-SETUP 2.<Profile2> 3.<Profile3> 4.<Profile4> Back STEP3: Press key to select a profile area you want and then press “OK” soft key.
Set the 1st Connect: Factory Default: NEC-SETUP STEP1: Go to “Config” menu. (See “PLACE THE PHONE IN CONFIG MODE”) STEP2: Press to view 1st Connect. 1st Connect NEC-SETUP Office1 Office2 Office3 Office4 STEP3: Press key to select a profile you want to connect first and then press “OK” soft key.
Set the User Password • Set the Phone No. • Set the I-SIP Port Set the Profile Name: Factory Default: 1.NEC-SETUP (2 to 9 are blank) STEP1: Go to “Config” menu. (See “PLACE THE PHONE IN CONFIG MODE”) STEP2: Press to view Profile Select menu.
Set the SIP Proxy: Factory Default: 172.16.0.10 (1.NEC-SETUP) STEP1: Go to “Config” menu. (See “PLACE THE PHONE IN CONFIG MODE”) STEP2: Press to view Profile Select menu. Prof. Select 1.NEC-SETUP 2.<Profile2> 3.<Profile3> 4.<Profile4> Delete Back STEP3: Press key to select a profile you want to edit and then press “OK” soft key.
STEP1: Go to “Config” menu. (See “PLACE THE PHONE IN CONFIG MODE”) STEP2: Press to view Profile Select menu. Prof. Select 1.NEC-SETUP 2.<Profile2> 3.<Profile3> 4.<Profile4> Delete Back STEP3: Press key to select a profile you want to edit and then press “OK” soft key.
Set the Registrar: Factory Default: 172.16.0.10 (1.NEC-SETUP) STEP1: Go to “Config” menu. (See “PLACE THE PHONE IN CONFIG MODE”) STEP2: Press to view Profile Select menu. Prof. Select 1.NEC-SETUP 2.<Profile2> 3.<Profile3> 4.<Profile4> Delete Back STEP3: Press key to select a profile you want to edit and then press “OK” soft key.
STEP1: Go to “Config” menu. (See “PLACE THE PHONE IN CONFIG MODE”) STEP2: Press to view Profile Select menu. Prof. Select 1.NEC-SETUP 2.<Profile2> 3.<Profile3> 4.<Profile4> Delete Back STEP3: Press key to select a profile you want to edit and then press “OK” soft key.
STEP1: Go to “Config” menu. (See “PLACE THE PHONE IN CONFIG MODE”) STEP2: Press to view Profile Select menu. Prof. Select 1.NEC-SETUP 2.<Profile2> 3.<Profile3> 4.<Profile4> Delete Back STEP3: Press key to select a profile you want to edit and then press “OK” soft key.
STEP1: Go to “Config” menu. (See “PLACE THE PHONE IN CONFIG MODE”) STEP2: Press to view Profile Select menu. Prof. Select 1.NEC-SETUP 2.<Profile2> 3.<Profile3> 4.<Profile4> Delete Back STEP3: Press key to select a profile you want to edit and then press “OK” soft key.
STEP1: Go to “Config” menu. (See “PLACE THE PHONE IN CONFIG MODE”) STEP2: Press to view Profile Select menu. Prof. Select 1.NEC-SETUP 2.<Profile2> 3.<Profile3> 4.<Profile4> Delete Back STEP3: Press key to select a profile you want to edit and then press “OK” soft key.
STEP4: Press to go to I-SIP Port edit screen. I-SIP Port 5080 Clear STEP5: Edit I-SIP Port and then press “OK” soft key. STEP6: Press to save. NOTE: If you set this port to blank, MH240 works as standard SIP.
Edit New Config Password (4 digits) and then press “OK” soft key. STEP3: Press to return to Standby mode. NOTE: This procedure is available only when MH240 has been initialized. Change the Config Password: STEP1: Go to “Config” menu. (See “PLACE THE PHONE IN CONFIG MODE”)
STEP1: Go to “Config” menu. (See “PLACE THE PHONE IN CONFIG MODE”) STEP2: Press to view Profile Select menu. Prof. Select 1.NEC-SETUP 2.<Profile2> 3.<Profile3> 4.<Profile4> Delete Back STEP3: Press key to select a profile you want to edit and then press “OK” soft key.
Set the Channel: Factory Default: Channel 1 to 11 are ON You can specify channel to use for the phone. Available channels are Channel 1 to 11. Multiple selections are also available. In default, all channels will be used. STEP1: On the Advanced menu, press key to select “01.Channel”...
Set the Data Rate: Factory Default: 01.Auto You can set the data rate for the phone. Available data rate is 1Mbps, 2Mbps, 5.5Mbps, 6Mbps, 9Mbps, 11Mbps, 12Mbps, 18Mbps, 24Mbps, 36Mbps, 48Mbps or 54Mbps. STEP1: On the Advanced menu, press key to select “02.Data Rate” and then press “OK” soft key.
Set the TX Power (Transmission Power): Factory Default: 2.Middle You can set the transmission power for the phone. Available power is High, Middle or Low. STEP1: On the Advanced menu, press key to select “03.TX Power” and then press “OK” soft key.
Set the H.O. Start: Factory Default: -70 dBm You can modify the hand off start level as required. STEP1: On the Advanced menu, press key to select “04.H.O Start” and then press “OK” soft key. Advanced 01.Channel 02.Data Rate 03.TX Power 04.H.O.
Set the H.O. Delta: Factory Default: 10 dB You can modify the hand off delta as required. STEP1: On the Advanced menu, press key to select “05.H.O Delta” and then press “OK” soft key. Advanced 01.Channel 02.Data Rate 03.TX Power 04.H.O.
Set the Nprobes: Factory Default: 3 times You can set the times of sending probe request to search APs as required. STEP1: On the Advanced menu, press key to select “06.Nprobes” and then press “OK” soft key. Advanced 06.Nprobes 07.Scan Start 08.Packet Los Count 09.Active Time 10.Home Time...
Set the Scan Start: Factory Default: -70 dBm You can modify the scan start level as required. STEP1: On the Advanced menu, press key to select “07.Scan Start” and then press “OK” soft key. Advanced 06.Nprobes 07.Scan Start 08.Packet Los Count 09.Active Time 10.Home Time STEP2:...
Set the Packet Los Count: Factory Default: 10 times You can set the packet los count as required. If the phone detects exceeding the packet los count, searching APs starts. STEP1: On the Advanced menu, press key to select “08.Packet Los Count” and then press “OK”...
Set the Active Time: Factory Default: 20 msec You can modify the active time as required. After the phone sends probe request, the phone waits probe response from AP until this timer expires. STEP1: On the Advanced menu, press key to select “09.Active Time” and then press “OK”...
Set the Home Time: Factory Default: 45 msec You can modify the home time as required. After the phone searches AP at the channel until this timer expires, the phone searches AP at another channel. STEP1: On the Advanced menu, press key to select “10.Home Time”...
Set the CAC Mode: Factory Default: 2.Enable You can set the CAC mode. STEP1: On the Advanced menu, press key to select “11.CAC Mode” and then press “OK” soft key. Advanced 08.Packet Los Count 09.Active Time 10.Home Time 11.CAC Mode 12.WLC Address STEP2: Press...
Set the WLC Address: Factory Default: 172.16.254.10 (1.NEC-SETUP) You can set the WLC Address. If you want to use CAC feature, this setting is required. STEP1: On the Advanced menu, press key to select “12.WLC Address” and then press “OK” soft key.
STEP1: Go to “Config” menu. (See “PLACE THE PHONE IN CONFIG MODE”) STEP2: Press to view Profile Select menu. Prof. Select 1.NEC-SETUP 2.<SIP Prof2> 3.<SIP Prof3> 4.<SIP Prof4> Delete Back STEP3: Press key to select a profile you want to edit and then press “OK” soft key.
Set the Register Timer: Factory Default: 3600 sec You can modify the register timer as required. STEP1: On the Advanced menu, press key to select “1.Register Timer” and then press “OK” soft key or press Advanced 1.Register Timer 2.Codec 3.Payload Size 4.DTMF Mode 5.Jitter Buffer STEP2:...
Set the Codec: Factory Default: 1.Auto You can set the codec type that is used for the phone as required. STEP1: On the Advanced menu, press key to select “2.Codec” and then press “OK” soft key or press Advanced 1.Register Timer 2.Codec 3.Payload Size 4.DTMF Mode...
Set the Payload Size: Factory Default: 20 msec You can modify the payload size. Available value are 20 ms, 30 ms, 40 ms, 50 ms, 60 ms, 70 ms, and 80 ms. STEP1: On the Advanced menu, press key to select “3.Payload Size” and then press “OK” soft key or press Advanced 1.Register Timer...
Set the DTMF Mode: Factory Default: 1.Inband You can set the DTMF mode (In-band or Out-Band) as required. STEP1: On the Advanced menu, press key to select “4.DTMF Mode” and then press “OK” soft key or press Advanced 1.Register Timer 2.Codec 3.Payload Size 4.DTMF Mode...
Set the Jitter Buffer: Factory Default: 0 You can modify the jitter buffer as required. STEP1: On the Advanced menu, press key to select “5.Jitter Buffer” and then press “OK” soft key or press Advanced 1.Register Timer 2.Codec 3.Payload Size 4.DTMF Mode 5.Jitter Buffer STEP2:...
Set the VM Number: Factory Default: *8 (1.NEC-SETUP) You can modify the voice mail access number depending on your system. STEP1: On the Advanced menu, press key to select “6.VM Number” and then press “OK” soft key or press Advanced 2.Codec...
URVEY • General This chapter explains the Site Survey Mode of MH240. When the phone is in this mode, the maintenance personnel can measure the Received Signal Strength Indicator (RSSI). This feature is useful for designing Access Point (AP) installation. The following 3 modes are available.
• Enable Debug Monitor Mode To perform Debug Monitor, you should enable Debug Monitor by following procedure. STEP1: Press key in Standby mode to display the main menu. 1/ 1 Tue 12:00AM MH240 STEP2: Press to go to “1.Config” menu. Password Password:...
• Debug Monitor Mode The following shows how to place the MH240 in debug monitor mode and explanation of each item. STEP1: Press to enter Debug Monitor Mode during standby or talking. STEP2: Debug Monitor Mode screen appears similar to the following.
• AP Scan Mode The following shows how to place the MH240 in AP scan mode and explanation of each item. STEP1: Press to enter AP Scan Mode. Site Survey Please set the scan channel. Search Back STEP2: Press key to select the scan channel and then press “search” soft key.
• QoS Monitor Mode The following shows how to place the MH240 in QoS monitor mode and explanation of each item. STEP1: Press to enter QoS Monitor Mode during talking. QoS Monitor Codec LostPacket: G711u/G711a/G729A Lost Packet Codec G711u Payload...
• CONFIG MENU LIST The following shows Config menu list of MH240 with the default values and remarks as required. Category Menu Default Remarks Need Config Password Config [MENU-5-3-1] 1.Network Setting 2.SIP Setting 3.Config Password...
ROUBLE HOOTING • MESSAGE MEANINGS AND SUGGESTIONS The following shows the meanings and suggestions of messages that may be displayed on your phone. Message Meaning & Suggestion [Password] The entered password is not correct. Enter the correct UnAuthorized! password. [Low Battery] Battery charge level is low.
• TROUBLES AND SUGGESTIONS The following shows suggestions on how to resolve MH240 operation problems. Confirm the following before making a call: Is power ON? Is battery charged? Is Antenna icon ( ) displayed? Symptom Suggestion Press key and hold more than 2 seconds.
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Manufacture: 2-3, Kandatsukasa-cho, Chiyoda-ku, Tokyo 101-8532, Japan...