SERVICE MANUAL COLOR LED PRINTER MODEL AR-C360P 11. 01.2005 This document has been published to be used for SHARP CORPORATION after sales service only. The contents are subject to change without notice.
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Document Revision History Revision In-Charge Ver. Date Page Changes Rev. 1...
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Sharp Electronics Corporation. • Errors may be crept into the document. Sharp assumes no responsibility for any damage resulting from, or claimed to be the results of, those repairs, adjustments or modifications to the printers which are made by users using the manual.
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In order to use the product with safety In order to use the product with safety, make sure to read the user's manual (this manual) before using the product. General Caution Do not touch the safety switch of the internal parts of the printer. Electric shock may occur due to the occurrence of high pressure.
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Do not go near an ejection area while the power is on and in printing. You may get injured. Rev. 1...
Table of contents Configuration ....................10 System Configuration ....................10 Printer Composition ...................... 11 Optional Composition ....................12 Specifications ....................... 14 Descriptions of Operations................16 Main Control PCB ......................17 Engine Control PCB (S2V PWB) ................20 Power Unit ........................21 Mechanical process ..................... 22 2.4.1 Electrophotographic Processing Mechanism ..........
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4.3.10 Eject-Assy ....................... 77 4.3.11 Motor-Pulse-Belt and Sensor-Resist-Assy ............78 4.3.12 FDR Unit-MPT ....................79 4.3.13 FDR Unit-Resist ....................80 4.3.14 Duct Assy ......................81 4.3.15 HV-Assy ......................82 4.3.16 Power Unit ......................83 4.3.17 Low Voltage Power Source Assy and Motor-FAN ........... 84 4.3.18 Belt-Assy ......................
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Malfunction Repair Procedure ..............122 Precautions Before Repairs ..................122 Items to Check Before Remedying Abnormal Image ..........122 Precautions Before Remedying Abnormal Image ............ 122 Troubleshooting Preparations ..................122 Troubleshooting ......................122 7.5.1 LCD Message List ..................123 7.5.2 Preparing for Troubleshooting ............... 133 7.5.3 Troubleshooting With Abnormal Image ............
Printer Composition The internal part of the printer consists of the following parts. • Digital Photo Processor • Paper Travel Path • Control Unit (CU and PU) • Operation Panel • Power Source (High Voltage Area/Low Voltage Area) Figure 1-2 illustrates the printer composition. Figure 1-2 11 / Rev.
Composition This printer comes standard with the following options. Double-Side Printer Unit Large-Volume Paper Tray Additional Memory: 512MB Internal Harddisk 12 / Rev. 1...
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Finisher Unit (AR-C36TF) 2/3 Hole Punch Unit (AR-C36HP) (No Image) 13 / Rev. 1...
Specifications Dimensions (H × W × D): 462 mm × 640 mm × 615 mm Weight: 65 kg Paper Paper Type: Regular paper and transparency (Recommended: ML OHP01) Paper Size: Post Card, Legal 13”or 14”, Executive, A4, A5, B5, A6, A3, A3 Nobi, B4 (However, A6 and Post Card:1stTray and Front Feeder only)
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(12) Temperature and Relative Humidity Temperature Temperature Conditions Temperature Temperature Remarks (°F) (°C) 17 to 27 °C (Temperature Operating 50 to 89.6 10 to 32 guaranteeing full-color print quality) Not Operating Power OFF 32 to 109.4 0 to 43 Storage (1 Year Max) -14 to 109.4 -10 to 43 Drum and Toner: Yes...
Main Control PCB Main Control PCB (ASP-PWB) (1200dpi) Figure 2-2-1 illustrates the block diagram of the Main Control PCB (ASP PWB). Figure 2-2-1 17 / Rev. 1...
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The Main Control PCB of the 1200dpi printer consists of a CPU, RAM, HDD, CompactFlash, SouthBridge LSI, EEPROM, KeyChip, PCI Bus Option and Advanced Interface. 1GHz Transmeta TM5800 CPU. There are 3 types of RAMs. SDRAM DIMM is the only user option RAM. The DDR and video RAM configuration is fixed and cannot be modified.
Engine Control PCB (S2V PWB) Figure 2-3 illustrates the block diagram of the Engine Control PCB (S2V PWB). C LED HEAD M LED HEAD Y LED HEAD K LED HEAD Figure 2-3 20 / Rev. 1...
Power Unit This is a high voltage power unit consisting of high voltage power source circuit and a low voltage power unit composed of a power unit consists of an AC filter circuit, low voltage power source circuit and heater drive circuit. Low Voltage Power Unit This circuit generates the following voltage.
2.4.1 Electrophotographic Processing Mechanism Electrophotographic process The overview of the electrophotographic process is described below. Electrification DC power is applied to the CH roller to evenly negatively electrify the surface of the OPC drum. Exposure The LED head irradiates light on the surface of the OPC drum that is charged with a negative electrical load.
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Electrification A negative DC power is applied to the electrification roller to evenly negatively electrify the surface of the OPC drum. Power supply Electrification roller unit OPC drum Exposure The LED head irradiates light on the surface of the OPC drum that is charged with a negative electrical load.
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Development The negatively charged toner comes in contact with the OPC drum to fuse the electrostatic latent image by electrostatic force, to create a significant image on the surface of the OPC drum. The sponge roller precipitates toner on the development roller. The toner is then negatively electrified.
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Fuser The toner image transferred on the paper is fused on the paper by heat and pressure when the paper passes through the heat roller and backup roller. The Teflon coated heat roller is heated by a 800W or 350W internal halogen lamp, and backup roller is heated by a 50W internal halogen lamp.
2.4.2 Paper Processing Mechanism Figure 2-5 illustrates how the paper transfers through the AR-C360P. Face down stacker Fuser assembly Head x4 Unit x4 Discharge roller Heat roller Regist roller Assy (B) Hopping roller Belt unit Multipurpose tray Low-pressure High-pressure power supply...
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Paper Supplied from the 1st Tray Paper proceeds when the paper supply motor turns (CCW) and the paper supply clutch is connected, until the IN1 sensor turns ON. When the IN1 sensor is turned ON, a certain volume of paper is further transported until it is against the 1st resist roller.
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When the IN sensor is turned ON, a certain volume of paper is further transported against the regist roller. (this corrects paper skew) The paper is conveyed to the AR-C360P when the electromagnetic clutch which delivers power that the register strike motor is turning (CW) and the thrust reliance of a paper is completed to the 1st register strike roller is connected.
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Paper Supplied from MPT In the usual case, sheet receiving is depressed by the arm for rise and fall at a home position. When a regist motor rotates in the direction of (b), the arm for rise and fall drives and sheet receiving is rotated.
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Feed roller Hopping sensor Pickup roller Retard roller Lift up sensor Entrance sensor (2) Paper existence sensor Write sensor Paper 2nd Regist roller Assy (B) The clutch gear of electromagnetism (2) Paper existence sensor Middle transport roller Regist motor drive Hopping motor drive Figure 2-8 31 /...
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Conveyor Belt The conveyor belt motor drives the conveyor belt when turning in the direction of the arrow (a). The belt unit consists of one conveyor roller that is directly under the drum for each color, with the conveyor belt in between the drum. When a specified voltage is applied, the conveyor belt and conveyor roller transfers the toner image on the drum for each color, then feeds the paper on the conveyor belt to the fuser unit.
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ID Unit Up/Down Operations The C-ID motor drives the ID unit up and down. Figure 2-10-a indicates ID unit operations during color printing. When the C-ID motor rotates (CCW), the lift uplink slides to the left, and as indicated in Figure 2-10-a, each ID unit moves DOWN.
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Fuser Unit and Paper Output The fuser unit and discharge roller is driven by a single DC motor. The heater roller turns when the fuser motor turns in the direction of the arrow (a). This roller fuses the toner image on the paper with heat and pressure. At the same time, the four discharge rollers are activated to discharge paper.
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Double-Side Printer Unit When the double-side Printer Unit receives double-side print instructions, the sepa- rator is opened by the solenoid after one side of the paper fed from the tray is completely printed, then the path is switched to the double-side printer unit. At this time, roller (1) turns in the direction of arrow (a), therefore, the paper is retracted to the undersurface of a double-side printer unit.
Sensor 2.5.1 Paper-Related Sensor Stacker Full FD sensor IN2 sensor Stacker Full Job-off sensor MPT Hopping sensor FU sensor C drum M drum Y drum K drum MPT PE sensor Drive roller Drive roller Dup-in sensor Exit sensor Looseness sensor WR sensor Conveyor belt Density / color gap sensor...
2.5.2 Other Sensors Paper Empty Sensor This sensor checks whether the paper cassette is empty or not. Paper Near-End Sensor This sensor checks whether the paper cassette will be empty soon or not. MBF Paper Empty Sensor This sensor checks whether there is paper in the front feeder. MBF Hopping Switch This micro-switch checks whether the front feeder table is in the UP position or DOWN position.
Color Drift Correction The AR-C360P comes with several ID units and LED heads, therefore, causes color drift. This mechanical color drift can automatically be corrected with the following procedures. Automatically Corrected Color Drift X Axis Color Drift (position off-alignment due to LED head)
Paper Jam Detector The AR-C360P detects paper jam during printing after turning on the power source. If there is any paper jam detected, the printing process is immediately canceled. In this case, open the cover, remove the paper that is jammed, and close the cover to resume printing.
2.10 Toner Low Detection • Structure This device consists of a constant speed rotating agitation gear and agitation bar. Agitation gear Projection Agitation bar • Detection The minimum height length of stay (OFF time) of a target board which attached the toner low level state in the end of a churning bar is measured and detected by the sensor.
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Toner High level State • The agitation bar interlocks and turns with the agitation gear. • Since there is a toner even if a agitation bar reaches the maximum height, the other side of the bar is still inside the toner. Therefore, Agitation bar the agitation bar turns by the force of the agitation gear.
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Toner High Level State (at 37ppm TNRSNS t1<0.85 T=2.3 Toner Low Level State (at 37ppm TNRSNS t1>0.85 T=2.3 • After a toner supply start, when a toner low sate is detected 20 consecutive times, it is recognized as the toner being low. (After recognizing toner low, then toner low is displayed after printing an equivalent of 5% of 200 A4 sheets.) The toner in a toner cartridge is lost.
2.11 Paper Size Detection A cam is interlocked with the paper guide of the paper cassette, then four tab-pieces via this cam drives the system according to the paper guide setting position. When the paper cassette is attached to the printer, the micro-switch detects the state of the tab-piece and then recognizes the size of the paper.
2.12 Power ON Process 2.12.1 Self-Diagnostic Test Initial Test When the power is turned On, the following check automatically takes place. ROM Check RAM Check EEPROM Check Flash ROM Check Mechanical Check ( f ) Option Unit Check ROM Check The ROM is checked by calculating the HASH value.
2.13 Mis-Registration Detection The Z71-PCB reflective optical sensor detects color drift. There is one each on the left and right side in front of the cleaning blade behind the belt unit. A color drift detection pattern is printed on both ends of the left and right side of the belt.
2.14 Reading Version of Routine Replacement Units This determines whether the parts are new or old according to the I/D of the consumable parts that are routinely replaced, the fuser unit, and the state of the fuse in the belt unit (good/dead). If the fuse is in a conductive state, then it is considered a new unit.
PARTS REPLACEMENT This section describes the parts in the field, assembly and the procedures to replace the parts, assembly and unit. Note that only the disassembling procedures are described to replace parts. To assemble parts, just follow the steps in reverse order of disassembling. Precautions When Replacing Parts ALWAYS unplugging the AC cable and interface cables before replacing parts.
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[Maintenance Tools ] The tools necessary to replace the printed circuit board (PCB) and unit are indicated in Table 4-1. Table 4-1 Maintenance Tools Maintenance Tools Purpose Remarks Quantity No. 1-100 2-2.5 mm screw + Screw Driver No. 2-200 3-5 mm screw + Magnetic Screw Driver No.
4.3.1 Cover-Rear, Cover-Side (R), and Cover-Side (R) Rear Unscrew the 5 screws 1, then remove Cover-Rear 2. Unscrew the 2 screws 3, then remove Cover-Side (R) 4 with it warped. Unscrew the screws 3, then remove Cover-Side (R) Rear 6. 68 / Rev.
4.3.2 Cover-Side (L) and Cover Assy-Front Open Cover Assy-Top 1. Unscrew the 4 screws 2, then remove the Cover-Side (L) 3. Open the Cover Assy-Front 4 by 90°, unscrew the 2 screws 5, then slide the Assy to the side and remove. 69 / Rev.
4.3.3 Stacker Assy-FU Open Cover Assy-Top 1. Open Stacker Assy-FU 2, then remove the 2 stoppers 3. Push these to one side, remove the post, then remove the Stacker Assy-FU 2. 70 / Rev. 1...
4.3.5 OP PCB Remove the Cover Assy-OP Panel. (Refer to Section 4.3.4) Remove Cover-OP Panel 2 from Frame-OP-Panel 1. Unscrew the 2 screws 3, then remove hinge (R) 4 and Cover Hinge (R) 5. Unscrew 2 screws 6, then remove the Hinge (L)7, Cover-Hinge (L)8 and Plate-Shield (OP) 9.
4.3.7 FAN-PCB-Assy, CU-Board-Assy and S2V-PU-Board Open the Cover Assy-Top. Remove the covers concerned. (Refer to Section 4.3.2) Remove the connector, then Remove FAN-PCB-Assy 1. Unscrew the 2 screws, remove the Plate-Shield-Assy 3, then remove the connector. Unscrew 7 screws 4, then remove CU-Board-Assy 5. Disconnect all 17 Connectors, then unscrew 4 screws 6, and remove S2V-PU-Board 7.
4.3.8 Job-Offset-Assy and Basket-Assy Open the Cover Assy-Top. Unscrew screw 1, remove Frame-Duct 2, then remove the connector (remove the connector through the shaft) Remove the 2 hinges, then remove the Job-Offset-Assy 3, and disconnect the connector. Unscrew 2 screws 4, then remove the 2 hinges, and remove the Cover Assy-Top (Sub) Remove the 3 E-rings 6, unscrew 2 screws 7, then remove the Plate-Support (Top) 8, Colla 9, Shaft-Top (A) 0, Shaft-Top (B) A, Spring-Torsion-Top (L) B, Spring-Torsion- Top (A) C, Spring-Torsion-Top (R) D and Spring-Torsion-Top (R) E.
4.3.9 Plate Top Assy Remove Job-Offset-Assy 723/Basket-Assy. (Refer to Section 4.3.6) Lift back Plate-Top Assy 1, then unscrew 2 screws 2. Lift forward Plate-Top Assy 1, then unscrew 3 screws 3 and remove Plate-Dumper-Assy (R)4. Remove E-ring 5, and unscrew screw 6. then remove Plate-Dumper-TCR-SUB 7 and Dumper R 8.
4.3.10 Eject-Assy Remove the 7 hinges then remove Cover-Board 1. Remove the 13 connectors, and unscrew the 2 screws 2. Then remove the 3 hinges and remove the Eject-Assy 3. 77 / Rev. 1...
4.3.11 Motor-Pulse-Belt and Sensor-Resist-Assy Unscrew the 2 screws 1, then remove the 4-pin connector and remove the Motor-Pulse- Belt 2. Unscrew 7 screws 3, then remove the 4 connectors (2-pin, 14-pin, 3-pin, 5-pin), and remove the Sensor-Resist-Assy 4. 78 / Rev.
4.3.12 FDR Unit-MPT Open the Cover Assy-Top. Remove the stay on both side (Frontside Hook; Rear-side Screw) 4, and 2 connectors, then unscrew the 2 screws 2. Close the hopper Assy 1, remove the 2 supporting points, then remove the FDR Unit- MPT 3.
4.3.15 HV-Assy Open the Cover Assy-Top, then remove the Belt-Assy. Unscrew screw 1, then remove Cover-HV-Assy 2. Remove the 2 connectors and unscrew the 2 screws 3, then remove HV-Assy 4. Remove the 2 hinges, then remove Bracket-HV-Assy 5. 82 / Rev.
4.3.17 Low Voltage Power Source Assy and Motor-FAN Remove the Power Unit. (Refer to Section 4.3.16) Unscrew the 3 screws 1, then remove the low Voltage Power Source Assy 2, and Film- Insulation 3. Unscrew the 2 screws 4, then remove the connector and Motor-FAN 5. 84 / Rev.
4.3.18 Belt-Assy Open the Cover Assy-Top 1. Remove ID Unit 2. Lift up the 2 lock levers toward the arrow, then remove the Belt-Assy 3. Remove Belt-Assy 3 by lifting handle 4, then remove along with handle 5. Lock lever 85 / Rev.
4.3.21 Paper Feed Roller Open the tray 1 side cover 1 and the paper guide 2. Pull out Tray 3. Pull outward the hinges of the 3 paper feed rollers 4, and remove from the shaft. Hinge 88 / Rev. 1...
ADJUSTMENT Adjust the AR-C360P by key input from the operation panel. The AR-C360P comes with a Maintenance Menu in the usual menu. Select the menu according to the items to adjust and the purpose of adjustment. System Maintenance Menu This menu is launched by turning on the power source while keeping the [Menu+]+[Menu-]+[Help] switches pressed.
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Table 5-0. Maintenance Menu Display Table (2/2) Category Item Value Old Menu Function Valid Save Maintenance Format HDD Execute SYSTEM Initialize the HDD. When executed it Menu MAINENANCE will escape from the menu and start MENU — initializing the HDD. MAINTENANCE [Display Condition] MENU —...
5.0.1 ID Check Pattern Print (“TEST PRINT MENU” Item) This pattern can be used to investigate the cause (plain identification of problem or check cycle of problem) resulting from the ID or LED head. CMYK are each composed of a 20% duty pattern. (printing 2 sheets) Test Pattern Print Procedure : (Switch pressing order) : “0”...
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Maintenance Menu Category Item (1st Line) Function Value (2nd Line) MAINTENANCE MENU EEPROM EXECUTE Reset the EEPROM of the CU. Reset SAVE MENU Setting Save the current menu settings. EXECUTE An ARE YOU SURE? YES/NO selection message appears. RESTORE MENU Modify the setting to the menu set- EXECUTE ting saved.
5.1.2 Engine Maintenance Mode Engine maintenance mode is a media conveyor mode that assists confirmation of the basic operations of the check and print system. 5.1.2.1 Operation Panel Instructions on self-diagnosis operations is based on the following Operation Panel layout, as a prerequisite.
5.1.2.2 Regular Self-Diagnosis Mode (Level 1) The Regular Self-Diagnosis Mode menu is as follows. • Switch Scan Test • Motor and Clutch Test • Execute Test Pattern • Initialize NVM • Consumable Counter Display • Consumable Continual Counter Display 5.1.2.2.1 How to Enter Self-Diagnosis Mode (Level 1) Press the [MENU+], [MENU-] and [HELP] keys at the same time when turning ON the power to go to the System Maintenance Mode.
5.1.2.3 Switch Scan Test This self-diagnosis is sued to check the input sensor and switch. SWITCH SCAN Keep the [MENU+] and [MENU-] keys pressed until [SWITCH SCAN] appears at the top of the display and operations goes into the regular diagnosis mode. (The [MENU+] key = Increment Test Item / the [MENU-] key = Decrement Test Item.) The following message appears by pressing [ENTER] SWITCH SCAN...
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Table 5-1-1 Switch Scan Details Top of the Display Detail Display Detail Display Detail Display Detail Display PAPER ROUTE IN1 Sns H:OFF IN2 Sns H:OFF WR Sns H:OFF Exit Sns H:OFF : PU L:ON L:ON L:ON L:ON PAPER ROUTE IN1 Sns H:OFF IN2 Sns H:OFF...
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Top of the Display Detail Display Detail Display Detail Display Detail Display Dup-Stack Sns Port Level Dup-Cover Port Level STACK_COVER H, L Open Sns H, L FIN S01_S02_ Uper Cover Sns H:OPEN Front door Sns H:OPEN Front door SW H:OPEN Joint SW [MS1] H:OPEN S03_S04...
5.1.2.4 Motor/Clutch Test This self-diagnosis routine is used to test the motor and clutch. Continue to press the [MENU+] and [MENU-] keys until “MOTOR & CLUTCH TEST” appears at the top of the display and the operation enters the self-diagnosis (Level 1) mode.
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Table 5-2 Motor and Clutch Test Unit Name Display Drive Limitation Remarks Error display K-ID MOTOR Y-ID MOTOR M-ID MOTOR C-ID MOTOR BELT MOTOR FUSER MOTOR FUSER RLS REGIST MOTOR REGIST CLUTCH MPT MOTOR MPT LIFT UP EXIT SOLENOID FACEDOWN SOLENOID REGISTRATION SHUTTER JOB OFFSET TRAY1 MOTOR...
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Unit Name Display Drive Limitation Remarks Error display FIN SHIFT MOTOR Finisher is installed. OPTION FIN STAPLE EXEC Finisher is installed. OPTION FIN SADDLE EXEC Finisher is installed. OPTION FIN SADDLE TRANSFER Finisher is installed. OPTION FIN SADDLE CLUTCH Finisher is installed. OPTION FIN PUNCH HOLE Finisher is installed.
5.1.2.5 Test Print This self-diagnostic routine is used to print the test pattern in the PU. Other test patterns are stored in the controller. Continue to press the [MENU+] and [MENU-] keys until “TEST PRINT” appears at the top row of the display, and the system is in the self-diagnosis (Lever 1) mode. The [MENU+] key = Increment Test Item / the [MENU-] key = Decrement Test Item.
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* COLOR Setting Note When COLOR is on, if [ONLINE] is pressed, the settings below will appear and the print color-setting mode will be entered. COLOR Y:ON M:ON C:ON K:ON Press [ENTER] to move the cursor to the color to be turned on or off. Press [MENU+] or [MENU-] to turn the setting of each color on or off, respectively[OK to add?].
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Print Test Pattern Pattern No. Print pattern None (blank page) 2 by 2 4 by 4 Horizontal line Slanted line Vertical line Vertical band Full Pattern 1 Pattern 2 Pattern 3 Pattern 5 Pattern 6 Pattern 4 Pattern 7 106 / Rev.
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• The following message appears when printing. P=*** T=*** U=*** [###] H=***% L=***[###] P: Test Print Sheets (Unit: number of sheets) U: Upper-side Heater temperature Measurement Value[Setting] (Unit: °C) L: Lower-Side Heater temperature Measurement Value[Setting] (Unit: °C) T: Environmental Temperature Measurement Value (Unit: %) H: Environmental Humidity Measurement Value (Unit: %) •...
5.1.2.6 Initialize NVM This self-diagnosis is used to initialize the nonvolatile memory. Continue to press the [MENU+] and [MENU-] keys until “NV-RAM INITIAL” appears at the top row of the display, and the system is in the self-diagnosis (Level 1) mode. The [MENU+] key = Increment Test Item / the [MENU-] key = Decrement Test Item.
5.1.2.9 Panel Display Details Panel Display Panel Display Details BLANCE ERROR Balance Error BELT LIFE OVER Belt Life Over BELT REFLECTION ERROR Belt Reflection Error BELT UNIT FUSE CUT ERROR Belt Unit Fuse Cut Error BLACK DENSITY CALIB ERROR BLACK Density Calibration Error BLACK DENSITY SENSOR ERROR BLACK Density Sensor Error BLACK DRUM LIFE OVER...
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Panel Display Details DRIVE MOTOR OVER HEAT DRIVE Motor Overheat Error DUPLEX I/F ERROR DUPLEX I/F Error DUPLEX TYPE MISMATCH DUPLEX Type Error DUPLEX UNIT OPEN DUPLEX Unit Open ENGINE BOARD FAN MOTOR ERROR PU PCB Fan Motor Error ENGINE CONTROL ERROR ENGINE Control Error ENGINE EEPROM ERROR EEPROM Error...
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Panel Display Details JAM TRANSPORT Conveyance Jam JOB OFFSET HOME ERROR Job Offset Home Error LED HEAD OVER HEAT LED head Overheat Error LIFT ERROR TRAY1 TRAY1 Liftup Error LIFT ERROR TRAY2 TRAY2 Liftup Error LIFT ERROR TRAY3 TRAY3 Liftup Error LIFT ERROR TRAY4 TRAY4 Liftup Error LIFT ERROR TRAY5...
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Panel Display Details PAPER NEAR END TRAY4 TRAY4 Out-of-Paper Warning PAPER NEAR END TRAY5 TRAY5 Out-of-Paper Warning PAPER PILE OUT OF TRAY Paper Conveyance Error PAPER SIZE ERROR Paper Size Error POWER SUPLLY FAN MOTOR ERROR PU Fan Motor Error POWER SUPLLY LSI ERROR Power Supply LSI Error PROCESS CONTROL OFF...
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Panel Display Details YELLOW REGISTRATION OUT RIGHT YELLOW Outside Range of Correction Error (RIGHT) YELLOW SENSOR ERROR LEFT YELLOW LEFT Sensor Error YELLOW SENSOR ERROR RIGHT YELLOW RIGHT Sensor Error YELLOW TONER EMPTY YELLOW Toner EMPTY YELLOW TONER LOW YELLOW Toner LOW YELLOW TONER SENSOR ERROR YELLOW Toner Sensor Error YELLOW ID DENSITY ERROR 1...
5.1.3 Various Printing Methods with a Stand-Alone Printer Coming with a Controller Configuration Print Print the Program Version, control unit composition, other printer compositions and settings. Operations : Panel Switch press 1200 Model : Enter→ (Print Page Selection)→Enter→ (Configuration Selection)→Enter File List Print Print list of files stored on the HDD and Flash ROM.
Adjustment After Replacing Parts The following describes the adjustments necessary when replacing parts. Color drift adjustment and correction is constantly necessary. Replacement Parts Adjustment Details LED head Unnecessary Drum Cartridge (Y, M, C, K) Unnecessary Fuser Unit Unnecessary Belt Cassette Assy Unnecessary PU (S2V PCB) Assemble EEPROM used with the PCB before it was replaced.
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Item Details Count Details Fuser Fuser Life Count The number of printouts are converted into number of Letter Sheets, from when the new fuser unit is assembled. Transfer Belt Transfer Belt Life Count The number of printouts are converted into number of Letter Sheets, from when the new fuser unit is assembled.
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[How to Initialize the Network Information] Turn OFF the printer. If the network cable is connected to the printer, disconnect the cable from the printer-side. Press the black push switch ([Test] Button) on the NIC Card, and turn on the print. Continue to press the black push SW until the following message appears on the top row of the operation panel “One Moment”...
5.2.7 Replacement of the CU Board and Onboard Devices for the 1200-dpi System 5.2.8 Precautions When Replacing the KeyChip (1200dpi Model) The EFI controller PCB of the 1200dpi model comes with an EEPROM called KeyChip, that is written with EFI’s management information. Note that ASP PCB will not run unless KeyChip is mounted. If a KeyChip Error message indicated in the Error Table appears, replace the current KeyChip with a new KeyChip.
Density Correction When the printer is shipped, the Automatic Density Correction Mode is set to “Automatic”. If it is set to “Manual” there may be drifting during use. Set this if there is any problem with the density. Set this when the printer is not running (Stop State). Do not set this while the printer is Note warming up.
The user shall be held responsible in periodically replacing these consumable parts. Cleaning Accordingly clean the inside and outside of the AR-C360P using a cloth and compact vacuum cleaner (hand-cleaner). Note NEVER touch the imaging drum terminal, LED lens array or LED head connector.
MALFUNCTION REPAIR PROCEDURE Precautions Before Repairs Check the basic inspection items indicated in the User’s Manual. Learn from the customer the details on when malfunction occurs. Inspect the state that closely resembles the state of a malfunction. Items to Check Before Remedying Abnormal Image Is the environmental conditions of this equipment appropriate? Have the consumable parts (toner, drum cartridge) been properly replaced? Is there anything wrong with the paper? Refer to the paper specification for more details...
7.5.1 LCD Message List When the printer detects errors that can be restored, it displays a service call error on the LCD, as shown below. Service Call nnn: Error Note nnn is an Error code. When a service call is displayed, the error code and accompanying error information is displayed on the bottom row of the LCD.
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Table 7-1-1 Operator Alarm (2/10) Display Cause Remedy Error Description and Analysis 1200 judgment Service Call CU PCB flash Failed to access flash Replace CU PCB 042: Error ROM error memory that is surface- (Must replace EEPROM) Flash File mounted on CU PCB. 045: Error System Error Service Call...
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Table 7-1-1 Operator Alarm (3/10) Display Cause Remedy Error Description and Analysis 1200 judgment ✓ rvice Call Does the Error take place ne Control PCB When turning Replace Engi 103: Error again? (S2V) ON the power, detected Engine SRAM Read / Write Error.
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Table 7-1-1 Operator Alarm (4/10) Display Cause Remedy Error Description and Analysis 1200 judgment ✓ Service Call After turning ON 1) Is an Error message ICheck the OED head unit. 131: Y Head the power or displayed? Turn ON power again. 132: M Head when cover is 2) Is the LED head properly...
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Table 7-1-1 Operator Alarm (5/10) Display Cause Remedy Error Description and Analysis 1200 judgment ✓ Service Call Thermistor 1) Is an Error message Turn ON power again. 173: Error indicates Low displayed? 177: Error Temperature 2) Does the Error take place Leave in that state for 30 (COLD) Error.
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Table 7-1-1 Operator Alarm (6/10) Display Cause Remedy Error Description and Analysis 1200 judgment ✓ Service Call RFID Reader I/ An interface error was detected 01: Same action as for error 230 231: Error F Error with the RFID reader device. 02: Replace the RFID R/W 01: communication error between board.
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Table 7-1-1 Operator Alarm (7/10) Display Cause Remedy Error Description and Analysis 1200 judgment ✓ Reset the belt After turning ON 1) Is an Error message Check how the belt unit is 330: Belt Error the power or displayed? mounted. when cover is 2) Is the best unit properly Re0mount the belt unit, then...
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Table 7-1-1 Operator Alarm (8/10) Display Cause Remedy Error Description and Analysis 1200 judgment ✓ Open Front Paper jam in Check misfeed in the speci- Remove the misfed paper, Cover paper supply fied cassette. insert the cassette. 380: Paper from Cassette Check/replace Cassette 1, 2, 1, 2, 3, 4 or 5.
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Table 7-1-1 Operator Alarm (9/10) Display Cause Remedy Error Description and Analysis 1200 judgment ✓ Tray*Paper Paper Near-End Is the tray paper level low? Refill with paper. Almost Detection (less than about 30 sheets) Check Paper Near-End Finished Sensor ✓ Disc Operation Cannot write to Is there any error in the...
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Table 7-1-1 Operator Alarm (10/10) Display Cause Remedy Error Description and Analysis 1200 judgment ✓ Service Call Waste Toner The waste toner transfer Check to confirm that the Transfer Motor motor is not operating waste toner transfer system Lock Error properly.
7.5.2 Preparing for Troubleshooting Operation Panel Display The state of malfunction is displayed on the LCD (Liquid Crystal Display) of the operator panel of this machine. Execute proper repairs according to the message indicated on the LCD. Order Malfunction Details Flowchart No.
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CU Assy Troubleshooting (1200dpi Model) Nothing is displayed on the LCD • CU PCB Malfunction Has the power short-circuited on the CU PCB? (C450+: 5v, C50+: 3.3v) → If NO GOOD, check to see if the RAM DIMM is normally inserted. •...
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*1 ASP PCB for 1200dpi Analysis Reference When “Communications Error” appears on the display panel, this message is displayed with the PU. This indicates a problem has occurred in the ASP board during its initialization. In such a case, open the sheet metal of the CU board and check the lit LED on the ASP board to locate the problem.
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1 Turn ON the power but the machine does not properly turn on.. • Turn OFF the power and re-turn it back ON. • Does appear? (approx. 1 second) • NO Is the AC cable properly connected? Properly connect the AC cable. •...
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2-1 Paper Supply Jam (1st Tray) •Immediately after turning ON the power, does the paper jam occur? • YES Is there a jam in the Entrance Cassette Sensor or Entrance MT Sensor? Remove the paper jam. • NO Does the sensor lever Sensor (Entrance Cassette Sensor, Entrance MT Sensor) operate normally? Replace the defective sensor lever.
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2-2 Paper Supply Jam (Multipurpose Tray) • Immediately after turning ON the power, does the paper jam occur? • YES Is there a jam in the Entrance Cassette Sensor or Entrance MT Sensor? Remove the paper jam. • NO Does the Sensor Lever (Entrance MT Sensor) operator normally? Replace the defective sensor lever.
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2-3 Paper feed Jam • Immediately after turning ON the power, does a paper feed jam occur? • YES Is there a jam at the Entrance Belt Sensor? Remove the paper jam. • NO Does the Write Sensor Lever operate normally? Replace the Write Sensor Lever.
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2-4 Paper Output Jam • Immediately after turning ON the power, does a paper output jam occur? • YES Is there a jam with the paper output sensor? Remov-e the paper jam. • NO Does the paper output sensor lever operate normally? Replace the paper output sensor lever.
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2-5 Double-Side Print Jam • Immediately after turning ON the power, does a paper feed jam occur? • YES Is there paper in the Double-Side Printer Unit? Remove the paper jam. • NO Does the Sensor Lever of the Double-Side Printer Entrance Sensor, Rear Sensor, and Front Sensor operate normally? Replace the defective sensor lever.
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3 Paper Size Error • Is standard size paper used? Use standard size paper. • YES Is there a jam at the Entrance FF Sensor or Paper Width Sensor? Remove the paper jam. • NO Does Entrance FF Sensor Lever operate normally? Replace the defective sensor lever.
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4 Image Drum Unit (ID) UP/DOWN Movement Error • Turn OFF the power of this machine, then turn it back ON after several seconds. • Do all ID drums operate normally during printing? • NO Is the ID Motor resistance the rated value of approx. 2.4Ω? Replace the IDU motor with a defect.
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5 Fuser Unit Error • Immediately after turning ON the power, does a fuser error occur? • YES Is the Heat Roller Thermistor wire disconnected or short-circuited? (Refer to Figure 7-1) (approx.190k to 980kΩ at room temperature between 0 to 43ºC) •...
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6 Motor Fan Error • After turning ON the power, does the low voltage power fan operate? • NO Is 34V output to Fuse F7 of the Engine PCB (S2V PWB)? • NO Is 34V output to the Engine PCB (S2V PWB) POWER connector? 34V: Pin 12, 13, 14 Check cable connection, then replace the low voltage power unit.
7.5.3 Troubleshooting With Abnormal Image Troubleshooting with printout results that are irregular as shown in the diagrams below, are indicated. Abnormal Image Flow Chart No The overall image is too light or uneven, or the color tone is off centered, on the overall, while printing the image. (Figure 7-2 A ) The white area gets dirty.
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4 The screen in light on the overall. Or there is overall color drift in the printed image. (Figure 7-2 A ) • Is there enough toner? (Is [Toner Short] displayed?) Replenish toner. • NO Is standard paper used? Use standard paper. •...
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2 The white area gets dirty. (Figure 7-2 B ) • Has the image drum been exposed to external light for a long time? Replace I/D Unit. • NO Is the fuser unit roller dirty? Replace the fuser unit. • NO Correct the [Paper Thickness] setting.
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3 Blank Sheet (Figure 7-2 C ) • Are all LED head Assy parts properly connected to the relay PCB (S2H PWB) and engine PCB (S2V PWB)? Check the cable connection of the LED head and cable connection between between the relay PCB and engine PCB, then properly connect the cable between the LED head and engine PCB.
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4 Band or stripe appears in vertical direction of the printed area. (Black Band, Color Band, Black Stripe, Color Stripe) (Figure 7-2 D ) • Are all LED head Assy parts properly connected to the relay PCB (S2H PWB) and engine PCB (S2V PWB)? Check the cable connection of the LED and the cable connection between the relay PCB and engine PCB, then properly connect the cable between the...
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5 White Band, White Stripe, Uneven Color Band, Uneven Color Stripe Occurring in Vertical Direction (Figure 7-2 F ) • Is the LED head lens dirty? Clean the LED head lens. • NO Are all LED head Assy parts properly connected to the relay PCB (S2H PWB) and engine PCB (S2V PWB)? Check the cable connection of the LED and the cable connection between the relay PCB and engine PCB, then properly connect the cable between...
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6 Poor Fusion (lightly touching the toner causes the toner to wipe off or fall off) • Is standard paper used? Use standard paper. • YES Fuser Unit contact properly connected? Properly connect the fuser unit contact. • YES Is the fuser unit roller dirty? Replace the fuser unit.
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7 Periodicity Abnormal (Refer to Figure 7-2 E ) Periodicity Malfunction Details Restoration Method 94.2 mm Image Drum Replace the image drum cartridge. 63.6 mm Development Roller Replace the image drum cartridge. 57.8 mm Toner Supply Roller Replace the image drum cartridge. 44.0 mm Electrification Roller Replace the image drum cartridge.
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8 Printing Thinned Out • Is the LED head lens dirty? Clean the LED head lens. • NO Are all LED head Assy parts properly connected to the relay PCB (S2H PWB) and engine PCB (S2V PWB)? Check the cable connection of the LED and the cable connection between the relay PCB and engine PCB, then properly connect the cable between the LED head and engine PCB.
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9 Color Drift • “Toner Low” is displayed. Replenish toner. Has operation been restored? • NO Conduct a color drift test in the engine Maintenance Mode. Method: Enter the Engine Maintenance Mode, and self-diagnostic mode (Level 1). DIAGNOSTIC MODE XX.XX.XX Press [MENU+] key 4 times to display the [REG ADJUST TEST].
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• NO [NG CALIBRATION LEFT/RIGHT] display • YES Is the color drift sensor cover dirty? Cleaning defect of the surface of the sensor cover by the cleaning blade on the rear of the shutter. Replace the shutter and sensor cover then restore the cleaning performance. •...
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• [Yellow, Magenta, Cyan Left/Right/Horizontal] display • YES Replace the belt unit. Has operation been restored? • NO Replace the ID unit. Has operation been restored? • NO Is the gear abnormal? (I/D, Multipurpose Tray, Belt Unit, Belt Motor, etc. gear Assy) Replace the damaged gear Assy.
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0 Color Drift from Document • Is the LED head lens dirty? Clean the LED head lens. • NO Is the LED head Assy properly connected to the PCB (S2H PWB) connection? Check the cable connection between the LED Assy and PCB connection, then connect properly.
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A Stripe in Horizontal Print Direction (Figure 7-2 G ) • Are all LED head Assy parts properly connected to the relay PCB (S2H PWB) and engine PCB (S2V PWB)? Check the cable connection of the LED and the cable connection between the relay PCB and engine PCB, then properly connect the cable between the LED head and engine PCB.
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B Paper Thickness Error (Err Code 323, 324) • Is the sensor connector disconnected? Connect the connector. • YES Is any sensor cable wire disconnected? Replace the cable. • YES Is +5V output to the PU PCB REG 13 pin? Replace PU PCB.
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Ground Charge roller Development roller Development braid Toner supply roller Figure 7-3 161 / Rev. 1...
Check Fuse If the following error occurs, check the applicable fuse of the engine control PCB (S2V PWB). (See Table 7-2) Table 7-2 Fuse Error Fuse Name Error Description Insert Point 2nd or 3rd or 4th or 5th Try Hopping Error Option TRY 34V MID UP/DOWN Error MID, Hopping Motor Driver...
Diagram of Part Layout of Various PCB 169 / Rev. 1...
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(1)-1 Engine Control PWB (S2V-4 PWB: 1200dpi) CTGO RSNS CSNS POWER CPUFU DENGEN CUIF RFID Motor Driver PWB (S2M PWB) FLASH OPIRY24 HALL1 WTDC TRYSNS PSIZE HALLDCT GDDC FSNS 170 / Rev. 1...
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(3)-1 Main Controller PWB : ASP PUIF Battery FPGA LED Fiery ASIC BNY board J7002:Network J7000: Compact Flash PWR_GOOD LED DIAG LED3 DIAG LED2 DIAG LED1 S100 DIAG LED0 (download SW) USB LED CF LED CENT 171 / Rev. 1...
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LED Control PWB a) (S2H PWB) POWER Control Panel PWB (X7G- PWB) ID System Sensor PWB(SGG-PWB) SNS2 SNS1 SNS3 Entrance Sensor PWB (S2C-PWB) TRYSNS1 EMPTY 172 / Rev. 1...
9.1.4 Timing Chart ■ Compatible Mode Data Reception Timing PARALLEL DATA (DATA BITs 1 to 8) 0.5 μs min. 0.5 μs min. 0.5 μs min. nStrobe 0.5 μs min. 0.5 μs max. BUSY 0 min. 0 min. nAck 0.5 μs to 3 μs 0 min.
9.1.5 Parallel Interface Signal The name of the interface signal and pin number is indicated in Table 9-1. Table 9-1. Signals Pin No. Signal Name Direction Function nStrobe TO PRINTER Pulse to read data. (HostClk) Data is read with the latter wire. DATA 1 TO PRINTER 8bit parallel data.
USB Interface Specifications 9.2.1 USB Interface Overview Basic Specifications USB 2.0 Compliant Transfer Mode Full Speed (max. 12Mbps+0.25%) High Speed (max. 480Mbps+0.05%) Power Control Self-Power Device 9.2.2 USB Interface Connector and Cable Connector Printer-Side B Receptacle (Female) UP Stream Port UBB-4R-D14T-1 (JST Mfg.