Since implementation by customers of each product may vary, the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Computers Inc. To allow for design and specification improvements, the information in this document is subject to change at any time, without notice.
Contents Proprietary Notice and Liability Disclaimer Using This Guide ..............ix Text Conventions ........................x Related Documents ......................xi Safety Notices ........................xii Safety Notices for Users Outside of the U.S.A. and Canada ........xiii Care and Handling......................xiv System Overview ..............1-1 Overview ..........................
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Mounting the Server in the Rack Cabinet............2-13 Attaching the Cable Retention Arm to the Server ..........2-14 Getting Familiar with the System ..................2-16 Front View with Front Bezel Closed................2-16 Opening the Front Bezel....................2-17 Front View........................2-18 Rear View........................2-20 Status LED Indicator Descriptions................2-21 Making Connections......................2-23 Connecting the Power Cord....................2-25 Powering On Your System ....................2-25...
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Front Bezel ......................... 4-4 Removing the Front Bezel .................... 4-4 Replacing the Front Bezel..................... 4-5 Top Cover........................... 4-6 Removing the Top Cover....................4-6 Replacing the Top Cover ....................4-7 Modifying the System Board ..................... 4-8 Replacing the Real-time Clock Battery................. 4-8 Removing and Installing a Pentium III Processor............
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Problems with Application Software................5-12 Bootable CD-ROM Is Not Detected................5-12 Problems with the Network ....................5-12 Plug and Play Installation Tips ..................5-13 BIOS User’s Information....................5-13 POST Error Codes and Messages................5-14 How to Identify BIOS and BMC Revision Levels ............5-18 BIOS Revision Level Identification ................5-18 BMC Revision Level Identification ................5-18 How to Identify System Event Log Data................5-19 System Cabling..............
Using This Guide Welcome to the Server 120Rc-2 Service Guide. This service guide includes all the information found in the E 5800 120Rc-2 User’s XPRESS Guide and includes disassembly and reassembly instructions for all field replaceable units (FRUs). This service guide also contains system board input/output connector specifications, system cabling, and a complete parts list, including an exploded view of the system.
Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: WARNING Warnings alert you to situations that could result in serious personal injury or loss of life. ! CAUTION Cautions indicate situations that can damage the system hardware or software. Note: Notes give important information about the material being described.
Related Documents In addition to this guide, the following system documentation is included with your server either as electronic files on E or as paper copy shipped with your server. XPRESS UILDER System Release Notes Release Notes provide you with the latest information about your system. This information was not available to be included in your user's guide at the time it was developed and released.
Safety Notices Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion.
Safety Notices for Users Outside of the U.S.A. and Canada PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electrically- compatible circuits to the external ports. Remote Earths: To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of the building wiring.
Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dry.
System Overview Overview System Chassis Power Supplies Peripheral Bays SAF-TE Logic System Board Features AC Link Mode Remote Power-On (Wake ON LAN) Function System Security...
Overview Your server is a modular, multiprocessing server based on the Intel Pentium® III microprocessor family. It is a solid performer and offers the latest technology. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications. These range from large corporations supporting remote offices to small companies looking to obtain basic connectivity capability such as file and print services, e -mail, web access, web site server, etc.
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As application requirements increase, you can expand your server with an additional processor, additional memory, add-in boards and peripheral devices: tape devices, CD-ROM, and hard disk drives. Your server features the following major components: Single or dual high-performance Pentium III processors. 64 MB to 4 GB of memory, using up to four DIMMs.
System Chassis The server chassis (Figure 1-2) is an easy-to-expand, fabricated metal structure. The major system components are shown in the following illustration. CD-ROM Drive Removable Media Bay 3.5” Diskette Drive System Power Supply System Power Supply Slot (Optional) System Board Memory PCI I/O Riser Card Pentium III Processor (2...
Power Supplies The system contains one auto-sensing 330 watt power supply at an operating frequency of 50/60 Hz. A second optional power supply may be added as part of a fault-tolerant hot-swap design. With two power supplies installed, in the unlikely event of a power supply failure, the load is transferred to the remaining power supply without interruption to normal operation.
SAF-TE Logic Note: SAF-TE Logic is in systems that include the hot-swap SCSI disk drive cage. SAF-TE Logic is not available in systems that include the standard SCSI disk drive cage. The SCSI backplane includes SAF-TE (SCSI Accessed Fault Tolerant Enclosure) logic that provides an interface to the disk subsystem that supports status signals, hot swapping drives, and enclosure monitoring.
System Board Features The system board (Figure 1-3) offers a “flat” design with the processor and memory subsystems residing on the board. This figure shows the major components on the system board. The following subsections describe the system board major components. Mouse (top) and keyboard (bottom) Secondary processor socket connectors...
Pentium III Processor Depending on system configuration, your server includes one or two Pentium III processors. Each Pentium III plugs into a ZIF (Zero Insertion Force) socket on the system board. The processor includes a numeric coprocessor, a 256KB L2 cache and operates at a bus speed of 133MHz.
Keyboard and Mouse Controller The keyboard and mouse controller is PS/2 compatible. Network Controller The system board includes a 10BASE-T/100BASE-TX network controller based on the Intel 82559 Fast Ethernet PCI Bus Controller. As a PCI bus master, the controller can burst data at up to 132 MB/sec.
Peripheral Controller The advanced integrated peripheral controller supports two serial ports, two universal serial ports, one parallel port, diskette drive, PS/2-compatible keyboard and mouse, and integrated Real Time Clock (RTC). The system provides the connector interface for each port. Serial Ports Both serial ports are relocatable.
The BMC performs the following: Monitors server board temperature and voltage Monitors processor presence and controls Fault Resilient Boot (FRB) Detects and indicates baseboard fan failure Manages the SEL interface Manages the SDR Repository interface Monitors the SDR/SEL timestamp clock Monitors the system management watchdog timer Monitors the periodic SMI timer Monitors the event receiver...
s5: Soft off. Only the RTC section of the chipset and the BMC are running in this state. AC Link Mode The AC link mode allows the system to monitor its AC input power so that when the AC input power is lost and then restored the system will return itself to one of three pre- selected settings, listed as follows: Power On Last State (Factory Default Setting)
Software Locks via the System Setup Utility The BIOS Setup Utility provides a number of security features to prevent unauthorized or accidental access to the system. Once the security measures are enabled, access to the system is allowed only after the user enters the correct password(s). For example: Enable the keyboard lockout timer so that the server requires a password to reactivate the keyboard and mouse after a specified time-out period1 to 120minutes.
Setting Up the System Overview Selecting a Site Unpacking the System Rack-Mount Subsystem Assembly Getting Familiar with the System Making Connections Connecting the Power Cord Powering On Your System...
Overview This chapter describes how to select a site, unpack the server, install your rack- mount server, make cable connections, and power your server. Selecting a Site The system operates reliably in a typical office environment. Choose a site that is: Near grounded, three-pronged power outlets.
Unpacking the System WARNING Your system weighs approximately 65 pounds (29.25 kg). If your system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have someone help you lift or move the system.
Rack-Mount Subsystem Assembly This section provides the instructions for assembling the rack-mount server unit into a standard EIA 19-inch rack cabinet. Before You Begin Before you begin, please review the following cautions, warnings, and general guidelines. WARNING Be sure that power to the system is turned off and unplugged.
Assembly ! CAUTION Ensure that the location of the rack-mount server does not create an unstable condition when installed in the rack cabinet. Before you begin select an appropriate location in your rack cabinet for the rack-mount server. To improve rack stability, mount heavier items towards the bottom of the rack cabinet.
Preparing the Slide Rail Assemblies 1. Locate the two slide rail assemblies. Each slide rail assembly consists of an outer bracket (B) and an inner bracket (A). See Figure 2-2. The assembly also has a slide rail assembly attached to its inner bracket consisting of an extension rail assembly (C) with a center slide bar (F).
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3. With each slide rail assembly on a flat surface loosen the eight screws that attach their outer and inner brackets together. See Figure 2-3, B. 4. Set the slide rail assemblies aside for rack. A – Inner bracket B – Adjustment screws Figure 2-3 Preparing the Slide Rails Setting Up the System 2-7...
Attaching the Center Slide Bar to the Server Note: Perform this procedure if the center slide rails are not factory-installed on your server. If the center slide rails are installed on each side of your server, go to “Installing the Slide Rail Assemblies into the Rack Cabinet.”...
Installing the Slide Rail Assemblies into the Rack Cabinet Before you can mount the server in the rack cabinet, you must install the slide rail assemblies in the rack cabinet. Note: You must use the following procedure to prepare the rack cabinet before mounting the server into it. Observe all safety precautions, warnings, and cautions noted throughout this chapter.
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4. Adjust each slide rail to the approximate length measurement determined in Step 3. The outer bracket adjustment screws (8) may need to be removed and repositioned. See Figure 2-6, A. Loosely tighten the screws. Final adjustment will be made once the slide rails are installed into the system rack.
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7. Carefully align the rear holes of the slide rail assembly with the holes in the rear vertical-mounting rail. 8. Install two screws that secure the rear of the slide rail assembly to the vertical-mounting rail. See Figure 2-8. 9. Tighten all four screws holding the slide rail assembly to the vertical mounting rails.
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Note: The next step is performed at the rear of the system rack cabinet. 11. Remove the outer bracket adjustment screws in the left slide rail assembly (viewed from the rear of the system cabinet) and install the cable arm assembly.
Mounting the Server in the Rack Cabinet Use the following procedure to mount the server into the rack cabinet (see Figure 2-11). WARNING Anchor the Rack Cabinet. The rack cabinet must be anchored to an unmovable support or a front stabilizer to prevent it from falling over when one or more units are extended in front of it on slide assemblies.
2. With someone assisting you, lift and slide the server into the extended rail slider assemblies. Align the server center slide bars with the extended rail assemblies. Carefully slide the server into the extended rail assemblies until it stops. Carefully press in on the safety latches (Figure 2-11, B) on the center slide bars, ensure that the safety latch on the extension rail assemblies are centered and slide the server all the way into the rack cabinet.
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Figure 2-13. Attaching Cables to the Cable Arm Assembly Setting Up the System 2-15...
Getting Familiar with the System Before setting up your system, you should become familiar with the system’s features, such as the location of your system's front and rear panel switches, indicators and connectors. Front View with Front Bezel Closed Figure 2-14 shows the location of the front system features. ACT/LINK 100TX System indicators Refer to Figure 2-18.
Opening the Front Bezel Refer to the Figure 2-15 and open the front bezel of the cabinet as follows: 1. Open the front door of the system rack. 2. If the front bezel is locked, unlock it by inserting the key and turning the key to the unlocked position.
Front View Figure 2-16 shows the location of the hard disk drives and peripheral devices mounted at the front of the system. 3.5” Slim Diskette Drive Slim CD-ROM Drive Hot-swap Hard Disk Drives Bays LED Indicators Power/Sleep OFF/ON Button Front Serial Port Connector (COM2) Interlock Switch Figure 2-16.
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Figure 2-18 shows the location of the front system controls and indicators. ACT/LINK 100TX Activity light, 3 ½-inch diskette drive When lit, diskette is in use. Activity light, CD-ROM reader When lit, CD-ROM reader is in use. Load/eject button, CD-ROM reader Press to load CD and eject CD.
Rear View Figure 2-19 shows the location of the rear system features and controls. 33 MHz, 64-bit PCI slot Three 33 MHz, 64-bit PCI add-in board slot locations Wide Ultra 2 SCSI Connector Connects external SCSI devices with internal SCSI or RAID controller.
Status LED Indicator Descriptions Table 2-1 lists the system status LED indicators along with a description of each LED indicator. Table 2-2 lists the disk drive status LED panel indicators along with a description of each LED indicator. Refer to Figures 2-18 for the location of the LED indicators listed in Tables 2-1 and 2-2.
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Status Description Response Blinking Detected a problem Check the LED's on the power supply to Status LED (See Figure Amber with the redundant determine which power supply may be 2-18, F) power supply causing the problem. subsystem Detected an error with Contact your field service the RAS controller representative.
Making Connections If your system normally operates without a video display or keyboard (for example, as a network server), you must install a video display and keyboard to configure the system. You may remove them after running the BIOS Setup Utility.
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Figure 2-20. Making Connections 2-24 Setting Up the System...
Connecting the Power Cord Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage. Plug the male end of the power cord into NEMA 5-15R outlet for 100-120 VAC or NEMA 6-15R outlet for 200-240 VAC.
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After a few seconds your system begins the internal Power-On Self Test (POST). POST automatically checks the system board, CPU module, memory, keyboard, and most installed peripheral devices. ! CAUTION Always allow POST to complete before powering down your system. ! CAUTION The server management logic on your system board monitors and logs system voltage changes.
Configuring Your System Configuring Your System BIOS Setup Utility Adaptec SCSI Utility Configuring the RAID Controller Configuring System Board Jumpers...
Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS Setup Utility. Several unique system parameters are configured using the BIOS Setup, which is stored in the system FLASH memory.
BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run. Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system.
Function in Setup Menu F1 or Alt-H Get Help about an item. Exit the current menu and return to the previous menu. Left or right arrow keys Move between menus. Up or down arrow keys Move cursor up and down. The cursor moves only to the settings that you can change.
Main Menu Choices or Feature Display Only Description Your Setting Processor Type ——————— (Display Only). Shows the type of processor installed. Processor Speed (Display Only). Indicates the processor speed. Cache RAM XXX KB (Display Only). Indicates the cache RAM size. System Memory XXX KB (Display Only).
Advanced Menu Feature Description Your Setting Advanced Refer to Advanced Submenu. Memory Reconfiguration Refer to Memory Reconfiguration Submenu. CPU Reconfiguration Refer to CPU Reconfiguration Submenu. Peripheral Configuration Refer to Peripheral Reconfiguration Submenu. Monitoring Configuration Refer to Monitoring Configuration Submenu. It sets POST Monitoring and Boot Monitoring.
Disabled Boot-time Diagnostic Disables or enables display of Screen Enabled the diagnostic screen during boot instead of the NEC logo. The Boot-time diagnostic screen is automatically enabled if redirection or RomPilot is enabled. RomPilot Support Disabled Disables or enables RomPilot Enabled support.
CPU Reconfiguration Submenu Choices or Feature Display Only Description Your Setting CPU #1 Status Normal* (Display Only) CPU #2 Status Normal* (Display Only) Clear CPU Errors Press ENTER Clears the CPU error information. CPU Error Pause Enabled The POST operation pauses if Disabled a CPU error occurs.
Peripheral Configuration Submenu (Continued) Choices or Feature Display Only Description Your Setting Mouse Disabled Disabled prevents any Enabled installed PS/2 mouse from Auto Detect functioning, but frees up IRQ12. Enabled forces the PS/2 mouse port to be enabled regardless if a mouse is present.
Option ROM Submenu Choices or Feature Display Only Description Your Setting Onboard SCSI Enabled Disables/Enables the mapping of Disabled the onboard SCSI BIOS. Onboard LAN Enabled Disables/Enables the mapping of Disabled the onboard LAN BIOS Enabled PCI Slot 1 Initializes Device Expansion ROM Disabled PCI Slot 2 Enabled...
Security Menu Note: Enabling the Supervisor Password field requires a password for entering Setup. The passwords are not case sensitive. Choices or Feature Display Only Description Your Setting Clear Supervisor Status only, user cannot modify. Password is Once set, this can be disabled by setting it to a null string, or by clearing password jumper on system board (see System Board...
System Hardware Menu Choices or Feature Display Only Description Your Setting Thermal Sensor Refer to Thermal Sensor Submenu. Wake On Events Refer to Wake On Events Submenu. AC Link Power On Determines the mode of AC Last State Link. Stay Off ESM IRQ Disabled Determines routing of the ESM...
Console Redirection Submenu Choices or Feature Display Only Description Your Setting Disabled Serial Port Address If enabled, the console will be Serial Port 2 redirected to this port. (3F8h/IRQ4) If console redirection is Serial Port 2 enabled, this address must (2F8h/IRQ3) match the settings of serial port 2.
Exit Menu You can make the following selections on the Exit Menu. Select an option using the up or down arrow keys, then press <Enter> to execute the option. Pressing <Esc> does not exit this menu. You must select one of the items from the menu or menu bar to exit.
Adaptec SCSI Utility The Adaptec SCSI Utility detects the SCSI host adapters on the server board. Use the Adaptec SCSI Utility to: Change default values Check and/or change SCSI device settings that may conflict with those of other devices in the server Running the SCSI Utility You access the Adaptec SCSI Utility when you turn on or reboot your system.
Adaptec SCSI Utility Configuration Settings The following keys are active for all Adaptec SCSI Utility screens: Action Arrows Up and down arrows move from one parameter to another within a screen. ENTER Displays options for a configurable parameter. Selects an option. Moves back to previous screen or parameter or EXIT if at the Main menu.
C onfiguring the RAID Controller The RAID (Redundant Array of Inexpensive Devices) option available for your system is the single channel SecuRAID 110 (Mylex AcceleRAID 150) RAID controller board which gives your system the added security of fault tolerance. If you order a system with a RAID controller, the system is pre-configured at the factory according to Table 3-2.
Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section. ! CAUTION Electrostatic discharge (ESD) can damage the system board. Modify the system board only at an ESD workstation. Otherwise, wear an antistatic wrist strap attached to chassis ground.
Clearing and Changing the Passwords To clear and change the passwords: 1. Power off the system and remove the front bezel and top cover as described in Chapter 4 of this guide. Remove the power cord from the server. 2. Remove the spare jumper from position 11 - 12 on jumper block. 3.
Disassembly and Reassembly General Information Static Precautions Preparing Your System for Upgrade Equipment Log Front Bezel Top Cover Modifying the System Board Option Boards Hard Disk Drives Power Supply Removable Media Devices System Fans Replacing the Power Switch and LED Assembly Replacing the System Board Replacing the SCSI Backplane Replacing the Power Backplane...
General Information This chapter contains step-by-step instructions for disassembly and reassembly of all Field Replaceable Units (FRUs) in the server system unit. When you disassemble the FRUs , note the orientation and placement of any cables or shielding that you remove. Follow these general rules. WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power.
Static Precautions An electrostatic discharge (ESD) can damage disk drives, option boards, and other components. You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components. Electronic devices can be easily damaged by static electricity. To prevent damage, keep them in their protective packaging when they are not installed in your system.
Front Bezel Removing the Front Bezel Refer to the Figure 4-1 and remove the front bezel of the server as follows: 1. Terminate all applications. 2. Open the front door of the system rack. 3. If the front server bezel is locked, unlock it. 4.
Replacing the Front Bezel 1. Position the front bezel so the mounting tabs of the front bezel are aligned with their mounting holes on the front of the system. Slide the bezel right until the bezel snaps into place. 2. Close and lock the front bezel. Figure 4-2.
Top Cover To install options into the system board of your server or to install a 5.25” removable media device, you must remove the top cover. ! CAUTION For proper cooling and airflow, do not operate the system with the top cover removed. Always replace the cover before powering on the system.
Replacing the Top Cover To replace the top cover: 1. Position the top cover above the server and slide the cover towards the front of the server chassis until its tab fasteners lock into the chassis. See Figure 4-4. 2. Tighten the captive thumbscrew securing the top cover to the chassis. See Figure 4-4 Figure 4-4.
Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system. Topics covered include: Replacing the real-time clock battery Removing and Installing a Pentium III processor Installing or removing DIMMs. ! CAUTION Electrostatic discharge (ESD) can damage add-in boards and other components;...
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1. Remove the system front bezel and top cover as described earlier in this chapter. 2. Ensure the server is powered down and the ac cable is disconnected. 3. If present, remove the protective plastic cover located over the top of the lithium battery.
Removing and Installing a Pentium III Processor This subsection provides the procedures for removing and installing a Pentium III processor in your system. The system board includes two Pentium III ZIF sockets. The primary processor socket is shown in Figure 4-6, A;...
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Figure 4-7. Removing the PCI I/O Board 6. Referring to Figure 4-8, grasp the Pentium Processor air duct (A), slide it to the left and lift up on the left side to release the tabs that attach it to the system board.
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7. Press down on the heat sink clip retention latch until it springs outward from the fastener tab on the base of the ZIF socket of the processor that you are removing. See Figure 4-9. ! CAUTION When performing the remaining steps in this procedure, do not touch the thermal tape located between the heat sink and the processor as the tape is easily damaged.
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Installing a Processor ! CAUTION Observe static precautions. Use an antistatic wrist strap. Hold the processor only by its edges. ! CAUTION Installing a second processor that is of a different type than the first processor will result in system damage. Do not touch or bend the processor's exposed pins.
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Figure 4-11. Positioning the Processor 10. Insert the processor pins into the socket. Apply pressure equally over the top surface of the processor until it seats in the socket. The processor should easily fit, do not force the processor into the socket. 11.
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! CAUTION The thermal tape is very delicate and tears easily. Handle with extreme care. 12. Install the thermal tape square onto the top of the processor in the exact position shown in Figure 4-13. Figure 4-13. Installing Thermal Tape 13.
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15. Press down on the heat sink clip retention latch and hook it under the fastener tab on the base of the ZIF socket, as shown in Figure 4-15. The heat sink clip is now secured to the fastener tab of the ZIF socket. Figure 4-15.
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Figure 4-17. Installing the PCI I/O Board 18. Exert a downward pressure on the PCI I/O board at the points shown in Figure 4-18 until the board is seated in its connector on the system board. Figure 4-18. Securing an PCI I/O Board 19.
DIMMs The system board contains four DIMM sockets labeled 1 through 4 (Figure 4-19). Each socket can hold a single 72-bit DIMM module with 64MB, 128MB, 256MB, 512MB, or 1GB of memory. When all four sockets are populated, the system board supports a maximum of 4 GB of memory with 1GB DIMMs.
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Installing DIMMs 1. Remove the system front bezel and top cover as described earlier in this chapter. 2. Ensure the server is powered down and the ac cable is disconnected. ! CAUTION Observe static precautions. Use an antistatic wrist strap. Hold DIMMs only by their edges.
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Removing DIMMs ! CAUTION Use extreme care when removing a DIMM. Too much pressure can damage the socket slot. Apply only enough pressure on the plastic ejector levers to release the DIMM. 1. Remove the system front bezel and top cover as described earlier in this chapter.
Option Boards This section describes how to install and remove PCI option boards. The PCI I/O board plugs into the system board and has four PCI bus expansion slots. The PCI I/O board is shown in Figure 4-22. Option boards plugged into PCI slots 1, 2, and 3 may be accessed from the rear of the system in order to connect external cables.
Installing a PCI Option Board 1. Remove the system front bezel and top cover as described earlier in this chapter. 2. Ensure the server is powered down and the ac cable is disconnected. 3. Ensure the LED located on the PCI I/O board is OFF. 4.
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6. Locate the slot in which you are installing the PCI board. Remove and save the expansion slot screw and cover. See Figure 4-24. Figure 4-24. Removing the Expansion Slot Screw and Cover ! CAUTION Observe static precautions. Use an antistatic wrist strap. 7.
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10. Set any board jumpers or switches as described in the documentation that comes with the option board. Refer to the documentation accompanying the option board. 11. Holding the board by its top edge or upper corners, firmly press the board into an expansion slot on the system board.
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14. Grasp each side of the frame of the PCI I/O board and position the board above the system board. Slide the PCI I/O board down into the system board, ensuring the two tabs on the system chassis are inserted into the slots on the PCI I/O board frame.
Removing a PCI Option Board Note: Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components. 1. Remove the system front bezel and top cover as described earlier in this chapter.
Hard Disk Drives Your system supports a variety of SCSI hard disk drives. The SCSI drives must use the industry standard 80-pin Single Connector Attachment (SCA) connector. Contact your sales representative or dealer for a list of approved devices. The internal hard disk drives are located in the SCSI disk drive bays.
Table 4-2. SCSI ID Address Assignments Device SCSI ID Address First Hard Disk Second Hard Disk Third Hard Disk Fourth Hard Disk Fifth Hard Disk SAF-TE Controller Installing or Swapping a Hard Disk Drive in a Hot-swap Bay This procedure describes installing a new drive or swapping out a faulty drive from one of the five hot-swap SCSI disk drive bays.
After you determine which drive has been flagged as faulty, the procedure is the same to swap a drive or to install one for the first time. Installing or Swapping a Hard Disk Drive 1. If your system includes a non-RAID SCSI controller, terminate all applications and remove the system front bezel as described earlier in this chapter.
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! CAUTION Observe static precautions. Use an antistatic wrist strap. 6. Record the drive model and serial numbers in the equipment log. 7. Place the drive in the carrier, with its connector facing the rear of the carrier. 8. Secure the drive in the carrier with the four screws supplied with the disk drive.
Power Supply Your system may contain one or two power supplies. The second power supply is optional and provides a redundant configuration that ensures continued operation of the system in the unlikely event one of the power supplies fails. This section provides procedures for installing a second power supply as well as removing a faulty power supply.
6. Connect the power cord to the input receptacle on the rear of the new power supply and to the AC outlet. 7. Observe the green LED on the installed power supply is lit indicating the supply is operational. 8. Close the system rack rear door. Replacing a Power Supply When a power supply unit fails, the red failure LED on the failed power supply lights and the green LED on the failed power supply is extinguished.
Removable Media Devices The illustration in Figure 4-36, A shows the standard system configuration. In this configuration the CD-ROM and floppy diskette drive are installed in a single peripheral bay (Bay 6). A hard disk drive may be install below the CD-ROM and floppy diskette drive in Bay 5.
Installing a Removable Media Device 1. Power down the system and remove top cover as described earlier in this chapter. 2. Disconnect the CD-ROM/diskette signal and voltage cables connected to these devices. See Figure 4-37.When removing the diskette signal cable, you must first push up on the cable lock (A) before pulling the ribbon cable (B) out of the connector.
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Note: Perform the next step if a drive carrier is located in Bay B. Otherwise go to Step 5 4. Grasp the handle of the hard disk carrier and unlock the lever located on the left side of the carrier handle, See Figure 4-39, A. The hard disk carrier will slide out approximately 1/2-inch so that its handle is fully accessible.
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6. Remove the hard disk drive peripheral bay by pushing in on the rail clips and then pulling the bay completely out of the system (Figure 4-41). Figure 4-41. Removing the Hard Disk Drive Bay from the System 7. Remove the slide rails from the hard disk drive bay removed in the last step. See Figure 4-42, A.
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Figure 4-43. Installing Slides on a Removable media Device 9. Install the CD-ROM/diskette device carrier into peripheral bay 5 by pushing the carrier into the bay until a distinct click is heard as the drive rail clips engage. See Figure 4-44. Figure 4-44.
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Figure 4-45. Installing CD-ROM/Diskette Device Cables 11. Install the removable media device into peripheral bay 6 by pushing the device into the bay until a distinct click is heard as the drive rail clips engage. See Figure 4-46. Figure 4-46. Installing the Removable Media Device 12.
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Figure 4-47. Connecting the Removable Media Device Cables. 13. Replace the top cover, plug in the system power cord, and power on the system. 14. Slide the server into the system rack and secure it to the rack. 15. Install and secure the front bezel following procedures described earlier in this chapter.
System Fans Four high-speed fans are mounted in the system chassis. Also, the system power supply includes a fan that is an integral part of the supply and cannot be replaced separately. Figure 4-48 shows the locations of the system fans. Figure 4-48.
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Fan1 Fan2 Fan3 Fan4 Figure 4-49. System Fans Power Connections 3. Grasp the fan you are removing and pull the fan straight up and out of its fan bracket. Note: Air flow direction is from the front of the system to the rear of the system.
Replacing the Power Switch and LED Assembly The Power Switch and LED Assembly includes the DC Power ON/OFF Switch and five system status LEDs mounted on the front panel. The assembly is attached to a single cable harness that connects to the SCSI backplane. See Figure 4-50.
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2. With the assistance of another person, remove the system from the system rack and place it on a clean surface. 3. Remove the top cover as described earlier in this chapter. 4. Disconnect the Power Switch and LED Assembly cable connector from the SCSI backplane.
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Figure 4-52. Removing the LED Assembly Sockets 11. Spread the two rear tabs of each of the four LED sockets and pull the LED out the rear of the socket as shown in Figure 4-53. Save the sockets for use in the next step.
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WARNING Your system weighs approximately 65 pounds (29.25 kg). If your system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have someone help you lift or move the system. 21. Mount the server into the system rack and secure it to the rack. 22.
Replacing the System Board 1. Power off the system and ensure it is disconnected from the AC power source. WARNING Your system weighs approximately 65 pounds (29.25 kg). If your system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have someone help you lift or move the system.
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Figure 4-55. Removing the System Board 7. Slide the system board towards the front of the chassis to disengage the tabs located on the bottom of the system board from the slots in the bottom of the chassis. 8. Lift the side of the system board nearest the front of the chassis up and remove the system board from the chassis and place it component-side up on a nonconductive, static free surface.
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Figure 4-56. Installing the PCI I/O Board Figure 4-57. Securing an PCI I/O Board 4-48 Disassembly and Reassembly...
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13. Exert a downward pressure on the PCI I/O board at the points shown in Figure 4-57 until the board is seated in its connector on the system board. 14. Install Pentium III processor(s) and memory into the replacement system board as required following procedures found in this chapter.
Replacing the SCSI Backplane 1. Power off the system and ensure it is disconnected from the AC power source. WARNING Your system weighs approximately 65 pounds (29.25 kg). If your system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have someone help you lift or move the system.
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7. Disconnect the CD-ROM/diskette signal and voltage cables connected to these devices. See Figure 4-59.When removing the diskette signal cable, you must first push up on the cable lock (A) before pulling the ribbon cable (B) out of the connector. Disconnect the CDROM signal cable (C) and the voltage cable (D).
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Thumbscrews (2) SCSI Backplane Fans (3) Front Panel Figure 4-61. SCSI Backplane 11. Pull the SCSI backplane up and out of the system chassis. 12. Insert the replacement SCSI backplane into the system chassis. The tabs on the backplane bracket insert into the slots in the chassis. 13.
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19. Install the system into the system rack. 20. Plug in the server power cord, and power on the server. 21. Install and secure the front bezel following procedures described earlier in this chapter. Disassembly and Reassembly 4-53...
Replacing the Power Backplane 1. Power off the system and ensure it is disconnected from the AC power source. WARNING Your system weighs approximately 65 pounds (29.25 kg). If your system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have someone help you lift or move the system.
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7. Slide the power backplane towards the rear of the system and remove it from the chassis. 8. Position the replacement power supply backplane in the system and slide it to the front of the chassis so that the tabs on the backplane bracket slide into the slots in the chassis.
Replacing the Diskette Drive or CDROM Drive 1. Power off the system and ensure it is disconnected from the AC power source. 2. Remove the top cover as described earlier in this chapter. Note: Perform the next two steps if your system includes an optional 5.25-inch removable media device;...
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Figure 4-64. Removing CD-ROM/Diskette Device Cables 6. Remove the CD-ROM/diskette drive carrier from the peripheral bay by pushing in on the carrier rail clips and then by pulling the carrier out of the bay (Figure 4-65). Figure 4-65. Removing CD-ROM/Diskette Device Cables 7.
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Figure 4-66. Removing the CD-ROM/Diskette Device Carrier Slide Rails 8. If you are replacing the diskette device, remove the three screws securing the device to the carrier; if you are replacing the CDROM derive, remove the four screws securing the device to the carrier. 9.
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12. Connect the CD-ROM/diskette signal and voltage cables. See Figure 4-68.When installing the diskette signal cable, you must first push up on the cable lock (A) before installing the ribbon cable (B) into the connector. Once the ribbon cable is in the connector , push down on the cable lock to secure the cable.
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Figure 4-70. Connecting the Removable Media Device Cables. 15. Replace the top cover, plug in the system power cord, and power on the system. 16. Slide the server into the system rack and secure it to the rack. 17. Plug in the server power cord, and power on the server. 18.
Problem Solving Problem Solving Static Precautions Troubleshooting Checklists Diagnostic Testing Specific Problems and Corrective Actions Problems with the Network Plug and Play Installation Tips BIOS User’s Information How to Identify BIOS and BMC Revision Levels How to Identify System Event Log Data...
Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems.
Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and after the system hardware and software have been running correctly. Initial System Startup Incorrect installation or configuration usually causes problems that occur at initial system startup.
Running New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. If you have problems while running new application software, check the following: Does the system meet the minimum hardware requirements for the software? Refer to the software documentation.
After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure. However, many situations that are easy to correct can also cause such problems. If you have problems after the system has been running correctly, check the following: If you are running the software from a diskette or CD-ROM, try a new copy of the software.
Diagnostic Testing This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source. Error Checking Each time you turn on the system, POST (Power-On-Self-Test) runs automatically and checks the system boards, processors, memory, keyboard, and most installed peripheral devices.
Monitoring POST Each time you turn on the system, the Power-On Self-Test (POST) runs automatically and checks the system board, processor board, memory, keyboard, and most installed peripheral devices. During the memory test, POST displays the amount of memory that it is able to access and test.
POST Keys and Errors Action/Message Description If POST Beeps Before Initialization failed before video initialized. Most beep code Video Appears errors are fatal; initialization cannot continue. Refer to the section “BIOS User’s Information” in this chapter. Note error; press F1 to continue boot or F2 to enter Setup. If Monitor Displays Error Refer to the section “BIOS User’s Information”...
Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: Power LED does not light No beep or incorrect beep pattern No characters appear on screen Characters on the screen appear distorted or incorrect System cooling fan does not rotate Diskette drive activity LED does not light Hard disk drive activity LED does not light CD-ROM drive activity LED does not light...
Incorrect or No Beep Code If the system operates normally, but there was no beep, the piezo buzzer located on the system board, may be defective. Contact your service representative for assistance. Record the beep code emitted by POST, and see the “Messages and Beep Codes” section found later in this chapter.
Characters are Distorted or Incorrect Check the following: Are the brightness and contrast controls properly adjusted on the video display? Refer to the documentation supplied with your video display. Are the video monitor's signal and power cables properly installed? If the problem persists, the video monitor may be faulty or it may be the incorrect type.
Problems with Application Software If you have problems with application software, perform the following: Verify that the software is properly configured for the system. Refer to the software installation and operation documentation for instructions on setting up and using the software.
Plug and Play Installation Tips Some common PCI tips are listed here. Reserve interrupts (IRQs) and/or memory addresses specifically for an ISA adapter. This prevents PCI cards from trying to use the same settings an ISA card is using. Use the BIOS Setup Utility to keep track of ISA adapter resources. Certain drivers may require interrupts that are not shared with other PCI drivers.
POST Error Codes and Messages Whenever a recoverable error occurs during POST, BIOS displays a message on the video display screen and causes the speaker to beep as the message appears. BIOS also issues a beep code (one long tone followed by two short tones) during POST if the video configuration fails or if an external ROM module does not a checksum of zero.
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Table 5-1. Post Error Codes and messages (Continued) Code Error Message 0B33 Chassis Fan 4 Alarm occurred 0B46 ESMINT not configured 0B50 CPU #1 with error taken off line 0B51 CPU #2 with error taken off line 0B5F Forced to use CPU with error 0B60 DIMM group #1 has been disabled 0B61...
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Table 5-1. Post Error Codes and messages (Continued Code Error Message 0C00 RomPilot reports error number xx None Expansion ROM not initialized None Invalid System Configuration Data None System Configuration Data Read error None Resource Conflict None System Configuration Data Write Source None NOTICE: Your System Redundant Power Supply is not configured None...
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Table 5-2. Post Error Beep Codes Beeps Error Cause Recommended Action 1-2-2-3 ROM Checksum Error — Change system board 1-3-1-1 DRAM Refresh Test Error — Change memory DIMM's 1-3-1-3 Keyboard Controller Test Error — Change system board 1-3-3-1 Memory Not Detected No memory.
In order to see the diagnostic messages, the ESC key must be pressed. To identify your system's current BMC revision level, see the example below. Example: BMC Messages Base Board Management Controller Copyright (c) 1999 NEC Corporation, all rights reserved. Device ID Device Revision IPMI Version :1.0 Firmware Revision :00.60...
How to Identify System Event Log Data To help you identify your System Event Log Data, refer to the following Tables. Table 5-3. System Event Logging Data Sensor Sensor Type Specific Sensor Type Code Offset Event Type Reserved – Reserved Temperature –...
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Table 5-3. System Event Logging Data (Continued) Sensor Sensor Type Specific Sensor Type Code Offset Event Type Button Power Button Sleep Button Reset Button Module/Board – CPU/Terminator Missing System Boot Initiated User Requested PXE boot Automatic Boot to Diagnostic Boot Error No Bootable Media PXE Server Not Found OS Boot...
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Table 5-4. Sensor Type Codes Sensor Number Sensor Type Ambient Temp (MB) CPU#1 Temp CPU#2 Temp +3.3V +12V +3.3Vs VCCP0 (CPU#1 VRM) VCCP1 (CPU#2 VRM) +1.5V +2.5V SCSI A +2.85V SCSI B +2.85V SCSI A Vref0 SCSI A Vref1 SCSI A Vref2 SCSI B Vref0 SCSI B Vref1 SCSI B Vref2...
Illustrated Parts Breakdown Exploded View Field Replaceable Units Cable List Processors Memory Expansion Hard Disk Drives Tape Drives RAID Controllers and Cache Network Option Boards SCSI Terminators...
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This section provides an exploded view and parts lists for the server’s major assemblies. Part numbers are also provided for optional hardware. Exploded View 6-2 Illustrated Parts Breakdown...
System Cabling This appendix contains information and procedures on cabling configurations used in your system. The cabling configurations include: Standard Configuration RAID Configuration. Before You Begin WARNING The DC push-button on/off switch on the front panel does not turn off the system AC power.
Standard Configuration Your system is cabled using a single channel on-board IDE Controller and dual channel on-board Adaptec 7899 SCSI Controller. The on-board IDE controller supports the standard internally mounted CD-ROM as its master device. If only one device is on a channel connector it must be set as the master device.
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A – SCSI backplane H – IDE interface cable B – Five SCSI disk drive bays I – IDE CD-ROM drive C – SCSI hard disk drives J – Diskette drive connector D – Ultra-160/M SCSI interface cable K – Diskette interface cable E –...
Optional Configuration Figure A-2 illustrates the optional system configuration. This system includes four hot- swap hard disk drive bays and a bay dedicated to the installation of a SCSI removable media device. Referring to the Figure A-2, a 68-pin Ultra-160/M SCSI interface cable (D) is connected to the SCSI connector (E) on the system board.
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A – SCSI backplane I – IDE connector B – Four SCSI disk drive bays J – IDE interface cable C – SCSI hard disk drives K – IDE CD-ROM drive D – Ultra-160/M SCSI interface cable L – Diskette drive connector E –...
RAID Configuration The RAID options available for your system provide your system with the added security of fault tolerance. If you order a system with a SecuRAID 110 controller, the system is pre-cabled at the factory as shown in Figure A-3. If you order a system with a SecuRAID 530 controller, the system is pre-cabled at the factory as shown in Figure A-4.
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PCI 4 A – SCSI backplane I – IDE connector B – Five SCSI disk drive bays (Fifth bay is J – IDE interface cable available in the standard configuration. See Figure A-1) . C – SCSI hard disk drives K –...
This appendix provides the technical specifications for your server unit. Server Unit Table B-1 lists the server unit technical specifications. Table B-1. Server Unit Technical Specifications Item Specification Chassis Dimensions Width: 17.0 inches (432 mm) Height: 3.5 inches (89 mm) Depth: 26.0 inches (660 mm) Weight Approximately 65 lbs.
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Table A-1. Server Unit Technical Specifications (Continued) Item Specification Optional Processor Support Upgradeable from one to two processors Chipset ServerSet III HE + OSB4 Graphics ATI RAGE IIC (4 MB VRAM) Resolutions: 640x480, 800x600, 1024x768, 1280x1024 Colors: 16 Meg @ 640x480/800x600 64K @ 1024x768 256 @ 1280x1024 Fast Ethernet PCI Bus Controller...
Overview This appendix provides pinout information about the server's external device connectors. External Device Connector Pinout Information Pinout information for the following external device connectors that are located on the rear of the server unit is provided as follows (see Figure C-1): USB port.
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USB Port USB Interface connector. Appropriate driver is required. Serial Port COM1 COM1, Serial port 9-pin connector. Serial Port COM2 COM2, Serial port 9-pin connector. (Also available from the front panel). Keyboard Keyboard, PS/2-compatible 6-pin mini-DIN connector. Mouse Mouse, PS/2-compatible 6-pin mini-DIN connector. Ultra2/LVD SCSI External-SCSI, Ultra2/LVD-SCSI 68-pin connector.
USB Port Table C-1 lists the connector pinouts for the USB port. Table C-1. USB Port Connector Pinouts USB 1 USB 2 Signal Signal +5 VDC +5 VDC USB_P1_N USB_P0_N USB_P1_P USB_P0_P Serial Ports COM1 and COM2 Table C-2 lists the connector pinouts for serial ports COM1 and COM2. Table C-2.
Ultra2/LVD SCSI Connector Table C-4 lists the connector pinouts for the external Ultra2/LVD SCSI connector port. Table C-4. Ultra2/LVD SCSI Connector Pinout Signal Signal Signal SCDP12 SACKP SCDM7 SCDP13 RESETP SCDPLM SCDP14 SMSGP Ground SCDP15 SSELP Ground SCDPHP SCDP TERMPWR SCDP0 SREQP TERMPWR...
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RJ-45 LAN Table C-6 lists the connector pinouts for the RJ-45 LAN. Table C-6. RJ-45 LAN Connector Pinouts Signal Description Transmit data plus—the positive signal for the TD differential pair contains the serial output data stream transmitted onto the network Transmit data minus—the negative signal for the TD differential pair contains the same output as pin 1 Receive data plus—the positive signal for the RD differential pair contains...
Glossary (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory. ASCII (American Standard Code for Information Interchange) A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals.
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(Baseboard Management Controller) Contains all of the server management functions. One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log (SEL). boot The process of loading the operating system into memory. (bits per second) The number of bits transferred in one second during serial communication, such as modem transmission.
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(Central Processing Unit) See microprocessor. (Cathode-Ray Tube) The type of video display used in monitors for desktop computers. (Direct Current) The type of current available in the rechargeable battery packs used in portable computers. See also AC. default The factory setting your computer uses unless you instruct it otherwise. For example, when powering up, the computer will boot from the default drive.
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The Emergency Management Port (EMP) provides an interface to the console manager. This interface allows remote server management via a modem or direct connection. (Expanded Memory Specification) A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds. Some software requires EMS to operate.
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hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. hot swap A method used to insert or remove SCSI disk drives into or from an operating bus. This method is typically used in RAID subsystems.
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(Light-Emitting Diode) A small electronic device that glows when current flows through it. LPT1 or LPT2 The name you can assign a parallel port to specify its address. See also parallel port. Super-fast Ultra 2 SCSI Low Voltage Differential (LVD) Parallel SCSI Interface. A new SCSI interface that provides greater I/O bandwidth, device connectivity, data reliability, and longer cable lengths for Ultra2 SCSI hard disk drives.
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parallel port The connector on the back of your computer that allows the transfer of data between the computer and a parallel device, such as a parallel printer. partition The process of dividing the storage space on a hard disk into separate areas so that the operating system treats them as separate disk drives.
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(Read-Only Memory) A type of memory device that usually is used to store system BIOS code. This code cannot be altered and is not lost when the computer is powered off. See also BIOS, EPROM, and flash EPROM. RS-232C port An industry standard serial port.
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SVGA (Super VGA) A type of video display system that provides very high-resolution text and graphics on analog color monitors. system board The main circuit board in your computer. It contains most of the connectors and ports. tape drive A type of storage device using magnetic tape. (Transistor-Transistor Logic) A type of integrated circuit used in computers.
Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
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Serial Number Component Manufacturer Name & Model (if available) Date Installed Server System Board Processor 1 Processor 2 DIMM Slot 1 DIMM Slot 2 DIMM Slot 3 DIMM Slot 4 Modem Diskette Drive Tape Drive CD-ROM Drive Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard Disk Drive 4...
Index AC linkage mode, 1-13 Main menu Administrative password, 1-14 configuring in setup, 3-5 Advance menu Memory configuring in setup, 3-6 addresses, 1-8 Monitoring system status, 1-11, 1-12 Battery installing, 4-9 Network BIOS, 3-3 controller, 1-10 BMC, 1-11, 1-12 Boot menu Overview, 1-2 configuring in setup, 3-13 Password...
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advanced menu, 3-6 boot menu, 3-13 exit menu, 3-14 integrated peripheral configuration menu, 3-8 main menu, 3-5 security menu contents, 3-11 System, 5-19 configuring, 3-2 System board configuration jumpers, 3-20 System Chassis, 1-4 System hardware menu configuring in setup, 3-12 Termination board removing, 4-13 User password, 1-14...