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Jagged characters
Action
1
Set Screen to Fineness in the printer driver.
Does this solve your problem?
2
Set Print Mode to High Quality in the printer driver.
Does this solve your problem?
3
Enable Bitmap Smoothing in the printer driver.
Does this solve your problem?
4
Enable Print Page Mode in the printer driver.
Does this solve your problem?
5
If using a downloaded font, ensure that the font is
recommended for the printer, operating system, and
the application being used.
Does this solve your problem?
Banding
Action
Locate the cause of the problem using Device >
1
Support Pages > Repeating Defects.
Is the cause of the problem located?
2
Replace the drum cartridges.
Does this solve your problem?
3
Replace the fusing unit.
Does this solve your problem?
Yes
The task is complete. Go to action 2.
The task is complete. Go to action 3.
The task is complete. Go to action 4.
The task is complete. Go to action 5.
The task is complete. Contact Dell.
Yes
Proceed to the
action
corresponding to the
location of the
problem:
• Drum cartridge - 2
• Fusing unit - 3
• Transfer belt unit -
4
The task is complete. Contact Dell.
The task is complete. Contact Dell.
Print Quality Problems
No
No
Contact Dell.
419
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