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Dell UltraSharp U3219Q User Manual

Dell UltraSharp U3219Q User Manual

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Dell UltraSharp U3219Q Monitor
User's Guide
Model: U3219Q
Regulatory model: U3219Qb

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Summary of Contents for Dell UltraSharp U3219Q

  • Page 1 Dell UltraSharp U3219Q Monitor User’s Guide Model: U3219Q Regulatory model: U3219Qb...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    Contents About your monitor ......6 Package contents ....... . 6 Product features .
  • Page 4 Setting up the monitor ..... . 26 Attaching the stand ......26 Connecting your monitor .
  • Page 5 ........69 Contact Dell ........69...
  • Page 6: About Your Monitor

    About your monitor Package contents Your monitor ships with the components shown in the table below. If any component is missing, contact Dell technical support. For more information, see Contact Dell. NOTE: Some items may be optional and may not ship with your monitor.
  • Page 7 Power cable (varies by country) DisplayPort cable USB Type-C cable (USB 3.1 Gen 2) USB 3.0 upstream cable (enables the USB ports on the monitor) • Quick Setup Guide • Factory calibration report • Safety, Environmental, and Regulatory Information │ About your monitor...
  • Page 8: Product Features

    Product features The Dell U3219Q monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • 80 cm (31.5-inch) viewable area (measured diagonally). 3840 x 2160 (16:9) resolution, plus full-screen support for lower resolutions.
  • Page 9: Identifying Parts And Controls

    Identifying parts and controls Front view Front panel controls Label Description Function buttons (For more information, see Operating the monitor) Power On/Off button (with LED indicator) │ About your monitor...
  • Page 10: Back View

    Secures monitor with security lock (security lock not included). Barcode, serial number, and Refer to this label if you need to Service Tag label contact Dell for technical support. Cable-management slot Use to organize cables by inserting them through the slot. │...
  • Page 11: Side View

    Side view Label Description USB downstream port Connect your USB device.* NOTE: To use this port, you must connect the USB cable (shipped with your monitor) to the USB-upstream port on the monitor and to your computer. USB downstream port with Connect to charge your device.
  • Page 12: Bottom View

    Bottom view Bottom view without monitor stand Label Description Power connector Connect the power cable (shipped with your monitor). Stand lock feature To lock the stand to the monitor using a M3 x 6 mm screw (screw not included). HDMI port Connect your computer with HDMI cable.
  • Page 13: Monitor Specifications

    USB upstream port Connect the USB cable (shipped with your monitor) to this port and your computer to enable the USB ports on your monitor. USB downstream port Connect your USB device.** NOTE: To use this port, you must connect the USB cable (shipped with your monitor) to the USB-upstream port on the monitor and to your computer.
  • Page 14 -5° to 21° Swivel -30° to 30° Pivot -90° to 90° Dell Display Manager compatibility Security Security lock slot (cable lock sold separately) * DP 1.4 and USB Type-C (Alternative mode with DP 1.4): HDR is supported, but HBR3 is not supported; DP 1.2 is supported.
  • Page 15: Resolution Specifications

    Resolution specifications Model U3219Q Horizontal scan range 10 kHz to 137 kHz (automatic) Vertical scan range 49 Hz to 86 Hz (automatic) Maximum preset resolution 3840 x 2160 at 60 Hz Supported video modes Model U3219Q Video display capabilities (HDMI 480i, 480p, 576i, 576p, 720p, 1080i, 1080p, &...
  • Page 16: Electrical Specifications

    VESA, 1600 x 1200 75.0 60.0 162.0 VESA, 1920 x 1080 67.5 60.0 148.5 VESA, 2048 x 1280-R 78.9 59.9 174.3 VESA, 2560 x 1440 88.8 60.0 241.5 VESA, 3840 x 2160-R* 133.3 60.0 533.3 * Requires a graphics card that supports HDMI 2.0. Electrical specifications Model U3219Q...
  • Page 17: Physical Characteristics

    Physical characteristics Model U3219Q Signal cable type • Digital: DisplayPort, 20 pins • Digital: HDMI, 19 pins (cable not included) • Universal Series Bus: Type-C, 24 pins • Universal Serial Bus: USB, 9 pins Dimensions (with stand) Height (extended) 618.1 mm (24.33 inches) Height (compressed) 468.7 mm (18.45 inches) Width...
  • Page 18: Environmental Characteristics

    Environmental characteristics Model U3219Q Compliant standards • ENERGY STAR certified monitor • EPEAT Gold registered in the U.S. EPEAT registration varies by country. See www.epeat.net for registration status by country • RoHS-compliant • TCO certified displays • BFR/PVC free monitor (excluding external cables) •...
  • Page 19 VESA Horizontal Vertical Video Power Power modes sync sync indicator consumption Normal Active Active Active White 230 W operation (maximum)** 46 W (typical) Active-off Inactive Inactive Blanked White Less than mode (blinking) 0.5 W Switch off Less than 0.3 W Energy Star Power consumption 43.18 W...
  • Page 20: Pin Assignments

    Pin assignments DisplayPort connector 20-pin side of the number connected signal cable ML3 (n) ML3 (p) ML2 (n) ML2 (p) ML1 (n) ML1 (p) ML0 (n) ML0 (p) AUX (p) AUX (n) Hot Plug Detect Re-PWR +3.3 V DP_PWR │ About your monitor...
  • Page 21 HDMI connector 19-pin side of the number connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...
  • Page 22: Plug And Play Capability

    Plug and play capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings.
  • Page 23: Usb 3.0 Upstream Connector

    USB 3.0 upstream connector Pin number 9-pin side of the connector SSTX- SSTX+ SSRX- SSRX+ USB 3.0 downstream connector Pin number 9-pin side of the connector SSRX- SSRX+ SSTX- SSTX+ │ About your monitor...
  • Page 24: Usb Type-C Connector

    USB Type-C connector Pin Number Signal Name Pin Number Signal Name TX1+ TX2+ TX1- TX2- VBUS VBUS VCONN SBU1 SBU2 VBUS VBUS RX2- RX1- RX2+ RX1+ USB ports • 1 USB Type-C - bottom • 1 upstream - bottom • 4 downstream - bottom (2) and side (2) Power Charging Port - the port with battery icon;...
  • Page 25: Lcd Monitor Quality And Pixel Policy

    During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see www.dell.com/support/monitors.
  • Page 26: Setting Up The Monitor

    Setting up the monitor Attaching the stand NOTE: The stand is not installed at the factory when shipped. NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
  • Page 27 5. Lift the cover, as shown, to expose the VESA area for stand assembly. 6. Attach the stand assembly to the monitor. a. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor.
  • Page 28 7. Place the monitor upright. NOTE: Lift the monitor carefully to prevent it from slipping or falling. 8. Remove the cover from the monitor. │ Setting up the monitor...
  • Page 29: Connecting Your Monitor

    Connecting your monitor WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. NOTE: Route the cables through the cable-management slot before connecting them. NOTE: Do not connect all cables to the computer at the same time. NOTE: The graphics are used for the purpose of illustration only.
  • Page 30: Connecting The Hdmi Cable (Optional)

    • Use the button to select Disable and change the settings. Repeat the above steps to change the DisplayPort format settings if necessary. Connecting the HDMI cable (optional) NOTE: The default out of factory setting is HDMI 2.0. If the monitor fails to show any content after the HDMI cable is connected, follow the procedures below to change the settings from HDMI 2.0 to HDMI 1.4: •...
  • Page 31: Connecting The Usb Type-C Cable

    Repeat the above steps to change the HDMI format settings if necessary. Connecting the USB Type-C cable NOTE: Use the USB Type-C cable shipped with monitor only. • This port supports DisplayPort Alternate Mode (DP 1.4 standard only). • The USB Type-C power delivery compliant port (PD Version 2.0) delivers up to 90 W of power.
  • Page 32 appropriate USB 3.0 ports on the two computers. Then use the OSD menu to select between the two USB upstream sources and input sources. See Select Switch. 2. Connect the USB 3.0 peripherals to the downstream USB 3.0 ports on the monitor.
  • Page 33: Organizing Your Cables

    Organizing your cables After attaching all necessary cables to your monitor and computer, (See Connecting your monitor for cable attachment,) organize all cables as shown above. Removing the monitor stand NOTE: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface.
  • Page 34: Vesa Wall Mounting (Optional)

    VESA wall mounting (optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat table. 2. Remove the stand. (See Removing the monitor stand) 3.
  • Page 35: Operating The Monitor

    Operating the monitor Power on the monitor Press the Power button to turn On the monitor. Using the front-panel controls Use the control buttons on the front of the monitor to adjust settings. The following table describes the front-panel buttons: Front-panel button Description Use this button to choose from a list of preset color...
  • Page 36: Front-Panel Button

    Use the MENU button to launch the On-Screen Display (OSD). See Accessing the menu system. Menu Use this button to exit the OSD main menu. Exit Use the Power button to turn the monitor On and Off. Power The white light indicates the monitor is On and fully (with power light functional.
  • Page 37: Using The On-Screen Display (Osd) Menu

    Using the On-Screen Display (OSD) menu Accessing the menu system NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear.
  • Page 38 Icon Menu and Description Submenus Brightness/ Use this menu to activate Brightness/Contrast Contrast adjustment. Brightness Brightness adjusts the luminance of the backlight. Press the button to increase the brightness and press the button to decrease the brightness (min. 0 / max. 100). NOTE: Manual adjustment of Brightness is disabled when Smart HDR is activated.
  • Page 39 Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. USB Type-C Select the USB Type-C input when you are using the USB Type-C connector. Select the DP input when you are using the DisplayPort (DP) connector.
  • Page 40 Color Use Color to adjust the color setting mode. Preset Modes Allows you to choose from a list of preset color modes. • Standard: Loads the monitor's default color settings. This is the default preset mode. • ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes.
  • Page 41 Preset Modes To reduce the risk of eye strain and neck/arm/ back/shoulder pain from using the monitor for long periods of time, we suggest you to: 1. Set the distance of the screen between 20 to 28 inches (50 - 70 cm) from your eyes. 2.
  • Page 42 Input Color Allows you to set the video input mode to: Format RGB: Select this option if your monitor is connected to a computer (or DVD player) using the USB Type- C, DisplayPort, or HDMI cable. YPbPr: Select this option if your DVD player supports only YPbPr output.
  • Page 43 Display Use Display to adjust image. Aspect Ratio Adjusts the image ratio to Wide 16:9, Auto Resize, 4:3, or 1:1. Sharpness This feature can make the image look sharper or softer. to adjust the sharpness from '0' to '100'. Response Time Allows you to set the Response Time to Normal or Fast.
  • Page 44 Smart HDR The Smart HDR (High Dynamic Range) feature enhances the display output by optimally adjusting contrast and the ranges of color and luminosity to resemble true-to-life visuals. The default setting is Off. You may set the Smart HDR mode to: •...
  • Page 45 PIP/PBP This function brings up a window displaying image from another input source. Sub-Window Main Window USB Type-C HDMI USB Type-C HDMI NOTE: The images under PBP will be displayed at the center of the screen, not full screen. │ Operating the monitor...
  • Page 46 PIP/PBP Mode Adjusts the PIP/PBP (Picture in Picture/Picture by Picture) mode to PIP Small, PIP Large, or PBP. You can disable this feature by selecting Off. PIP Small PIP Large PIP/PBP (Sub) Select between the different video signals that may be connected to your monitor for the PIP/PBP sub- window.
  • Page 47 Video Swap Select to swap videos between main window and sub-window in PIP/PBP mode. NOTE: This option is available only when PIP/PBP Mode is on. Contrast (Sub) Adjust the contrast level of the picture in PIP/PBP mode. to increase the contrast and use decrease the contrast.
  • Page 48 Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Sets the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese).
  • Page 49 Personalize Shortcut Key 1 Allows you to choose a feature from Preset Modes, Brightness/Contrast, Input Source, Aspect Shortcut Key 2 Ratio, Rotation, PIP/PBP Mode, USB Select Switch, Video Swap, or Smart HDR and set it as a shortcut key. Power Button Allows you to set the power LED indicator On or Off to save energy.
  • Page 50 Others Select this option to adjust the OSD settings, such as DDC/CI, LCD Conditioning, and so on. Display Info Displays the monitor's current settings. DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer.
  • Page 51 Service Tag Displays the service tag of your monitor. This string is required when you look for phone support, check your warranty status, update drivers on Dell's website, etc. Reset Others Reset all settings under the Others menu to the factory preset values.
  • Page 52: Osd Warning Message

    OSD warning message When the monitor does not support a particular resolution mode, you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor specifications for the Horizontal and Vertical frequency ranges addressable by this monitor.
  • Page 53 The OSD functions only in the normal operation mode. If you press any button other than the power button during the Active-off mode, the following message will appear depending on the selected input: Activate the computer and the monitor to gain access to the OSD. NOTE: The message may be slightly different according to the connected input signal.
  • Page 54: Setting The Maximum Resolution

    Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (portable or desktop): •...
  • Page 55 Cyberlink PowerDVD 17, Windows 10 Movies and TV app. For example Dell XPS8910, Alienware Aurora R5, bundled with the below graphics cards. Dell Graphics driver with HDR support: Refer to Dell support page to download the latest graphics driver that supports HDR playback for your PC/Notebook. Nvidia HDR capable Nvidia graphics cards: GTX1070, GTX1080, P5000, P6000, etc.
  • Page 56: Using The Tilt, Swivel, And Vertical Extension

    Using the tilt, swivel, and vertical extension NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
  • Page 57: Vertical Extension

    Vertical extension NOTE: The stand extends vertically up to 150 mm. The figure below illustrates how to extend the stand vertically. Rotating the monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical extension) and fully tilted up to avoid hitting the bottom edge of the monitor.
  • Page 58: Rotate Clockwise

    Rotate clockwise Rotate counterclockwise NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates.
  • Page 59: Adjusting The Rotation Display Settings Of Your System

    After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display.
  • Page 60: Troubleshooting

    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1.
  • Page 61: Built-In Diagnostics

    4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged. 5. Turn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
  • Page 62: Common Problems

    3. Press and hold Button 1 on the front panel for 5 seconds. A gray screen appears. 4. Carefully inspect the screen for abnormalities. 5. Press Button 1 on the front panel again. The color of the screen changes to red.
  • Page 63 • Cycle power On-Off. spots • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http:// www.dell.com/support/monitors. Stuck-on Pixels LCD screen has •...
  • Page 64 Safety Related Visible signs of • Do not perform any troubleshooting Issues smoke or sparks steps. • Contact Dell immediately. Intermittent Monitor • Ensure that the video cable Problems malfunctions on & connecting the monitor to the computer is connected properly and is secure.
  • Page 65 Missing Color Picture missing • Perform monitor self-test feature color check. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector. Wrong Color Picture color not •...
  • Page 66: Product Specific Problems

    Product specific problems Common What you Possible solutions symptoms experience Screen image is too Image is centered • Check the Aspect Ratio setting in the small on screen, but Display menu OSD. does not fill entire • Reset the monitor to factory settings. viewing area Cannot adjust the OSD does not...
  • Page 67: Universal Serial Bus (Usb) Specific Problems

    Universal Serial Bus (USB) specific problems Common What you Possible solutions symptoms experience USB interface is USB peripherals • Check that your monitor is turned On. not working are not working • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector).
  • Page 68 Wireless USB Wireless USB • Increase the distance between the peripherals stop peripherals USB 3.0 peripherals and the wireless working when a responding slowly USB receiver. USB 3.0 device is or only working as • Position your wireless USB receiver as plugged in the distance close as possible to the wireless USB...
  • Page 69: Appendix

    For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.

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