Page 1 DELL logo are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to the entities claiming the marks and names of their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names...
Page 2: Table Of Contents
Contents Safety information...15 Learning about the printer...17 Thank you for choosing this printer!...17 Finding information about the printer...17 Printer configurations...18 Selecting a location for the printer...20 Basic functions of the scanner...21 Understanding the ADF and scanner glass...22 Understanding the printer control panel...23 Understanding the home screen...24 Using the touch-screen buttons...25 Additional printer setup...29...
Page 3 Changing port settings after installing a new network Internal Solutions Port...65 Setting up serial printing...67 Minimizing your printer's environmental impact...69 Saving paper and toner...69 Using recycled paper and other office papers ... 69 Conserving supplies... 69 Saving energy...70 Using Eco-Mode ... 70 Adjusting Power Saver...
Page 4 Dell Printer Alert Utility...93 Printing...95 Printing a document...95 Printing on both sides of the paper (duplexing)...95 Printing on specialty media...96 Tips on using letterhead... 96 Tips on using transparencies... 96 Tips on using envelopes... 96 Tips on using labels... 97 Tips on using card stock ...
Page 5 Copying multiple pages onto a single sheet ...110 Creating a custom job (job build) ...111 Pausing the current print job to make copies...111 Placing information on copies...112 Placing the date and time at the top of each page...112 Placing an overlay message on each page...112 Canceling a copy job...113 Canceling a copy job while the document is in the ADF ...113 Canceling a copy job while copying pages using the scanner glass ...113...
Page 6 Binding ...122 E-mail Subject ...122 E-mail File Name...122 E-mail Message ...122 Resolution...122 Send As ...123 Content...123 Advanced Options...123 Faxing...124 Getting the printer ready to fax...124 Initial fax setup...124 Choosing a fax connection...125 Connecting to an analog telephone line ...126 Connecting to a DSL service ...126 Connecting to a PBX or ISDN system...127 Connecting to a distinctive ring service ...127 Connecting the printer and a telephone or answering machine to the same telephone line...128...
Page 7 Canceling a fax after the original documents have been scanned to memory ...143 Understanding fax options...143 Original Size ...143 Content...144 Sides (Duplex) ...144 Resolution...144 Darkness...144 Advanced Options...144 Improving fax quality...145 Holding and forwarding faxes...145 Holding faxes...145 Forwarding a fax ...146 Scanning to an FTP address...147 Scanning to an FTP address...147 Scanning to an FTP address using the keypad ...147...
Page 8 Orientation...154 Sides (Duplex) ...154 JPEG Quality...154 Darkness...154 Resolution...155 Advanced Imaging ...155 Improving scan quality...155 Understanding printer menus...156 Menus list...156 Paper menu...157 Default Source menu...157 Paper Size/Type menu ...157 Configure MP menu...157 Substitute Size menu...157 Paper Texture menu ...158 Paper Weight menu ...159 Paper Loading menu ...161 Custom Types menu...162 Custom Names menu...162...
Page 9 Printer attached to a network ...231 Printer attached locally to a computer ...231 Replacing supplies...231 Replacing the toner cartridge ...231 Replacing the photoconductor kit ...233 Recycling Dell products...236 Moving the printer to another location...236 Shipping the printer...237 Administrative support...238 Using the Embedded Web Server...238 Checking the device status...238...
Page 10 233 paper jam...246 234 paper jam...246 235 paper jam...247 240–249 paper jams...247 250 paper jam...248 251 paper jam...249 290–294 paper jams...250 Troubleshooting...254 Solving basic printer problems...254 Printer control panel display is blank or displays only diamonds...254 Understanding printer messages...254 Change <input src> to <Custom Type Name>...254 Change <input src>...
Page 11 30.yy Invalid refill, change cartridge ...259 31.yy Replace defective or missing cartridge ...260 32.yy Cartridge part number unsupported by device...260 34 Short paper ...260 35 Insufficient memory to support Resource Save feature ...260 37 Insufficient memory to collate job ...260 37 Insufficient memory, some Held Jobs were deleted...260 38 Memory full...261 39 Complex page, some data may not have printed...261...
Page 12 Job takes longer than expected to print ...268 Job prints from the wrong tray or on the wrong paper ...269 Incorrect characters print...269 Tray linking does not work ...269 Large jobs do not collate ...269 Unexpected page breaks occur...270 Solving copy problems...270 Copier does not respond ...270 Scanner unit does not close...270 Poor copy quality...271...
Page 13 Incorrect margins...284 Paper curl...285 Print irregularities ...285 Skewed print...286 Solid black or white streaks appear on transparencies or paper...286 Print is too light ...287 Print is too dark...288 Solid color pages...289 Streaked vertical lines ...289 Streaked horizontal lines...290 Toner fog or background shading appears on the page ...291 Toner rubs off...291 Toner specks...292 Transparency print quality is poor...292...
Page 15: Safety Information
Safety information CAUTION—POTENTIAL INJURY: See the enclosed Safety Sheet before making any cable or electrical connection. Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm.
Page 16 This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts. CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord.
Page 17: Learning About The Printer
Software and Documentation CD. Quick Reference—The Quick Reference is available on the Software and Documentation CD under “View Additional Documentation.” For updates, check our Web site at support.dell.com. Windows or Mac Help—Open a printer software program or application, and then click Help. Click to view context-sensitive information.
Page 18: Printer Configurations
E-mail support • Telephone support • Software and Drivers—Certified drivers for my printer and • installers for Dell printer software Readme files—Last-minute technical changes, or advanced • technical reference material for experienced users or technicians Supplies and accessories for my printer •...
Page 19: Basic Model
Basic model Front door release button Printer control panel Automatic Document Feeder (ADF) Standard exit bin with overhead light Paper stop Standard 250-sheet tray Multipurpose feeder door Front door Learning about the printer...
Page 20: Selecting A Location For The Printer
System board locks Locking device Ethernet port USB port Note: Use this USB port to connect the printer to the computer. Fax wall connection port Note: The Fax ports are present only when a fax card is installed. Fax telephone connection port Note: The Fax ports are present only when a fax card is installed.
Page 21: Basic Functions Of The Scanner
Keep the printer: • Away from the direct airflow of air conditioners, heaters, or ventilators – Free from direct sunlight, humidity extremes, or temperature fluctuations – Clean, dry, and free of dust – Allow the following recommended amount of space around the printer for proper ventilation: •...
Page 22: Understanding The Adf And Scanner Glass
Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Use the ADF for multiple-page documents. You can use the ADF or the scanner glass to scan documents. Using the ADF The ADF can scan multiple pages, including duplex pages. If duplex settings are selected, the ADF scans both sides of the page automatically.
Page 23: Understanding The Printer Control Panel
Understanding the printer control panel Item Description Display View scanning, copying, faxing, and printing options as well as status and error messages. Keypad Enter numbers or symbols on the display. Dial Pause Press • Dial Pause is represented by a comma (,). From the home screen, press •...
Page 24: Understanding The Home Screen
Item Description Home Press Start Press • From the home screen, press • If pressed while a job is scanning, the button has no effect. • Indicator light Indicates the printer status: Off—The power is off. • Blinking green—The printer is warming up, processing data, or printing. •...
Page 25: Using The Touch-Screen Buttons
Display item Description Opens the File Transfer Protocol (FTP) menus Status message bar Shows the current printer status such as Ready or Busy. • Shows printer conditions such as Toner Low. • Shows intervention messages to give instructions on what you should do so the printer •...
Page 26: Sample Touch Screen
Sample touch screen Button Function Home Returns to the home screen Down arrow Opens an options screen Left scroll decrease Scrolls to another value in decreasing order Right scroll increase Scrolls to another value in increasing order Left arrow Scrolls left Right arrow Scrolls right Learning about the printer...
Page 27: Other Touch-Screen Buttons
Button Function Back Navigates back to the previous screen Other touch-screen buttons Button Submit Down arrow Up arrow Unselected radio button Selected radio button Cancel Jobs Function Saves a value as the new default setting Moves down to the next screen Moves up to the next screen This is an unselected radio button.
Page 28 Button Continue Cancel Select Features Feature Menu trail line: Menusª Settingsª Copy Settingsª Number of Copies Attendance message alert Function Touch this button to accept a selection or to clear messages, and then proceed with the job. Cancels an action or a selection •...
Page 29: Additional Printer Setup
Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 30: Accessing The System Board To Install Internal Options
Accessing the system board to install internal options Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 31 Lift the front of the scanner unit to open the system board. Use the following illustration to locate the appropriate connector. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Flash memory or firmware card connectors Fax card connector Printer hard disk connector...
Page 32: Installing A Memory Card
Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 33 Align the notches on the memory card with the ridges in the connector. Notches Ridges Push the memory card straight into the connector until it clicks into place. Note: After the memory card is installed, make sure the memory card connector latches return to the latched vertical position and are secure against the card.
Page 34: Installing A Flash Memory Or Firmware Card
Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable. Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 35 Holding the card by its sides, align the plastic pins on the card with the holes on the system board. Plastic pins Metal pins Push the card firmly into place. Notes: The entire length of the connector on the card must touch and be flush against the system board. •...
Page 36: Installing An Internal Solutions Port
Push in on the screws while rotating them clockwise a quarter turn to lock the system board into place. Warning—Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is moved. Installing an Internal Solutions Port Note: This task requires a #2 Phillips screwdriver and a flathead screwdriver.
Page 37 Locate the appropriate connector on the system board. Note: If an optional printer hard disk is currently installed, then the printer hard disk must first be removed. To remove the hard disk: Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer hard disk.
Page 38 Remove the screws holding the printer hard disk in place. Remove the printer hard disk by pulling it upward to unseat the standoffs. Additional printer setup...
Page 39 Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Set the printer hard disk aside. Remove the metal cover from the ISP opening. Additional printer setup...
Page 40 Align the posts of the plastic tee to the holes in the system board, and then press downward until the tee snaps into place. Be sure each post of the tee has latched completely, and that the tee is seated firmly onto the system board.
Page 41 Insert the long thumbscrew, into the hole closest to the white connector, and turn it clockwise enough to hold the ISP in place. Do not tighten the thumbscrew at this time. Attach the two provided screws to secure the ISP mounting bracket to the system board cage. Tighten the long thumbscrew.
Page 42 If a printer hard disk was previously installed, then attach the printer hard disk to the ISP. For more information, see “Installing a printer hard disk” on page 43. Release the latch, and then close the system board door by lowering the scanner. Push in on the screws while rotating them clockwise a quarter turn to lock the system board into place.
Page 43: Installing A Printer Hard Disk
Installing a printer hard disk Note: This task requires a #2 Phillips screwdriver and a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 44 To install a printer hard disk onto the ISP: Using a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Align the standoffs of the printer hard disk with the holes in the ISP, and then press downward on the printer hard disk until the standoffs have seated into place.
Page 45 To install a printer hard disk directly onto the system board: Align the standoffs of the printer hard disk with the holes in the system board, and then press downward on the printer hard disk until the standoffs have seated into place. Additional printer setup...
Page 46 Attach the two provided screws to secure the printer hard disk mounting bracket. Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. Release the latch, and then close the system board door by lowering the scanner. Additional printer setup...
Page 47: Installing A Fax Card
Push in on the screws while rotating them clockwise a quarter turn to lock the system board into place. Warning—Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is moved. Installing a fax card Note: This task requires a #2 Phillips screwdriver and a flathead screwdriver.
Page 48 Remove the metal cover from the fax card opening. Insert the fax card, and then tighten the two screws to secure the fax card mounting bracket. Additional printer setup...
Page 49 Insert the plug of the fax card interface cable into the receptacle of the system board. Release the latch, and then close the system board door by lowering the scanner. Push in on the screws while rotating them clockwise a quarter turn to lock the system board into place. Warning—Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is moved.
Page 50: Installing Hardware Options
Installing hardware options Installing a 550-sheet drawer The printer supports one optional drawer; you can install a 550-sheet drawer. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 51: Attaching Cables
Align the printer with the drawer, and then lower the printer into place. Attaching cables CAUTION—POTENTIAL INJURY: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
Page 52: Verifying Printer Setup
USB port Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. A loss of data or a malfunction can occur. Ethernet port Verifying printer setup Print a menu settings page to verify that all printer options are installed correctly. A list of installed options appears •...
Page 53: Printing A Network Setup Page
Touch Reports. Touch Menu Settings Page. The menu settings page prints and the printer returns to the home screen. Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.
Page 54: Updating Available Options In The Printer Driver
Using the World Wide Web Updated printer software may be available on the Dell Support Web site at support.dell.com. Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs.
Page 55: Setting Up Wireless Printing
Setting up wireless printing Follow these steps to set up your printer CAUTION—POTENTIAL INJURY: See the enclosed Safety Sheet before making any cable or electrical connection. Note: Do not connect cables until instructed to do so. Set up the printer hardware. For more information, see the Setup Guide. Follow the instructions for your operating system: Windows—See “Information you will need to set up the printer on a wireless network”...
Page 56: Installing The Printer On A Wireless Network (Windows)
No security – If your wireless network does not use any type of security, then you will not have any security information. Note: Using an unsecured wireless network is not recommended. If you are installing the printer on an 802.1X network using the Advanced method, then you may need the following: Authentication type •...
Page 57 Select your time zone, and then touch Continue. Deselect any function you plan to set up later, such as Fax or E-mail, and then touch Continue. Select any additional buttons you want to display on the home screen, and then touch Continue. If Fax is enabled, then type in your Fax Station name and touch Enter.
Page 58 Remove the label covering the USB port on the back of the printer. Connect the cables in the following order: Temporarily connect a USB cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly.
Page 59: Installing The Printer On A Wireless Network (Macintosh)
Installing the printer on a wireless network (Macintosh) Before you install the printer on a wireless network, make sure that: An optional wireless card is installed in your printer. • Your wireless network is set up and working properly. • The computer you are using is connected to the same wireless network where you want to set up the printer.
Page 60 Select any additional buttons you want to display on the home screen, and then touch Continue. If Fax is enabled, type in your Fax Station name, and then touch Enter. For more information on fax station name and number, see your system support person; or touch Back to go back and deselect Fax. If Fax is enabled, enter the Fax station (phone) number for this printer, and then touch Continue.
Page 61: Configure The Printer For Wireless Access
Configure the printer for wireless access Type the name of your network (SSID) in the appropriate field. Select Infrastructure as your Network Mode if you are using a wireless router. Select the type of security you use to protect your wireless network. Enter the security information necessary for the printer to join your wireless network.
Page 62: Installing The Printer On A Wired Network
Click +. Select the printer from the list. Click Add. In Mac OS X version 10.4 From the Finder desktop, choose Go >Applications. Double-click the Utilities folder. Double-click Printer Setup Utility or Print Center. From the Printer List, choose Add. Select the printer from the list.
Page 63: For Macintosh Users
If the CD does not launch after a minute, then do the following: , or click Start and then click Run. Click In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive. Click Install Printer and Software.
Page 64 In Mac OS X version 10.5 or later From the Apple menu, choose System Preferences. Click Print & Fax. Click +. Click IP. Type in the IP address of your printer in the Address field. Click Add. In Mac OS X version 10.4 and earlier From the Finder desktop, choose Go >...
Page 65: Changing Port Settings After Installing A New Network Internal Solutions Port
Changing port settings after installing a new network Internal Solutions Port When a new network Internal Solutions Port (ISP) is installed in the printer, the printer is assigned a new IP address. The printer configurations on computers that access the printer must be updated with this new IP address in order to print to it over the network.
Page 66 For Macintosh users Print a network setup page and make a note of the new IP address. Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you are configuring access for computers on a different subnet than the printer. Add the printer: For IP printing: •...
Page 67: Setting Up Serial Printing
Select the printer from the list. Click Add. Setting up serial printing In serial printing, data is transferred one bit at a time. Although serial printing is usually slower than parallel printing, it is the preferred option when there is a great deal of distance between the printer and computer or when an interface with a better transfer rate is not available.
Page 68 Press Enter, or click OK. The Device Manager opens. Click + to expand the list of available ports. Select the communications port where you attached the serial cable to your computer (example: COM1). Click Properties. On the Port Settings tab, set the serial parameters to the same serial parameters in the printer. Look for the printer settings under the serial heading on the Menu Settings page you printed earlier.
Page 69: Minimizing Your Printer's Environmental Impact
Minimizing your printer's environmental impact Saving paper and toner Using recycled paper and other office papers Low moisture content (4–5%) • Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European) • Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheffield units) and much rougher papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work very well in laser printers, despite surface texture.
Page 70: Saving Energy
Choose scanning You can avoid making a paper output of a document or photograph by scanning it and then saving it to a computer program, application, or flash drive. For more information, see: “Sending an e-mail using the touch screen” on page 119 •...
Page 71: Adjusting Power Saver
Touch the arrows to select a setting. Touch Submit. Submitting changes appears. Adjusting Power Saver To save energy, you can decrease the number of minutes before the printer enters Power Saver mode. Available settings range from 1–240 minutes. The factory default setting is 30 minutes. Using the Embedded Web Server Type the printer IP address into the address field of your Web browser.
Page 72: Adjusting The Brightness Of The Display
Adjusting the brightness of the display To save energy, or if you are having trouble reading your display, you can adjust the brightness of the display. Available settings range from 20–100 . The factory default setting is 100. Using the Embedded Web Server Type the printer IP address into the address field of your Web browser.
Page 73: Reducing Printer Noise
From the Power Saver list, select the light setting the standard exit bin will use when in Power Saver mode. Note: For more information on Power Saver mode, see “Adjusting Power Saver” on page 71. Click Submit. Using the printer control panel Make sure the printer is on and Ready appears.
Page 74 Touch the arrows to select a setting. Touch Submit. Minimizing your printer's environmental impact...
Page 75: Loading Paper And Specialty Media
Loading paper and specialty media This section explains how to load the trays and feeders. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the Paper Size and Paper Type The Paper Size setting for the standard 250 tray and the multipurpose feeder must be set manually from the Paper size menu.
Page 76: Avoiding Jams
Touch Submit to save your selection. Submitting Selection appears, followed by the Paper menu. Touch to return to the home screen. Avoiding jams The following hints can help you avoid jams: Paper tray recommendations Make sure the paper lies flat in the paper tray. •...
Page 77 Squeeze and slide the guides to the correct position for the paper size you are loading. For long paper like A4 or legal, squeeze and slide the length guide backwards to accommodate the length of paper you are loading. Loading paper and specialty media...
Page 78 If you are loading A6-size paper: Squeeze and slide the length guide toward the center of the tray to the A5 size position. Raise the A6 backstop. Notes: The standard tray accommodates only 150 sheets of A6-size paper. Notice the maximum fill line on the A6 •...
Page 79 Maximum fill line Load letterhead with the top edge of the sheet toward the front of the tray and the design facedown. Squeeze and slide the guides to lightly touch the side of the stack. Loading paper and specialty media...
Page 80: Using The Multipurpose Feeder
Insert the tray. If the paper type you loaded differs from the type that was previously loaded in the tray, then change the Paper Size/Type setting on the Paper menu. Using the multipurpose feeder Opening the multipurpose feeder Grasp the handle, and pull the multipurpose feeder door down. Loading paper and specialty media...
Page 81 Grasp the raised handle, and pull the extension forward. Grasp the handle, and pull the extension so it flips forward. Guide the extension down gently so the multipurpose feeder is extended fully and open. Loading paper and specialty media...
Page 82: Loading The Multipurpose Feeder
Loading the multipurpose feeder Squeeze the tab located on the right width guide, and move the guides out fully. Prepare the paper or specialty media for loading. Flex sheets of paper or paper labels back and forth to loosen them, and then fan them. Do not fold or crease •...
Page 83 Flex a stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level • surface. Note: Fanning prevents the edges of envelopes from sticking together. It also helps them feed properly to avoid jams.
Page 84 Load letterhead with the logo faceup and the top edge entering the printer first. • Load envelopes with the flap side down and the stamp location in the position shown. The stamp and address • are shown to illustrate the proper orientation for loading envelopes. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives.
Page 85: Linking And Unlinking Trays
Slide the paper gently into the multipurpose feeder until it comes to a stop. Paper should lie flat in the multipurpose feeder. Make sure the paper fits loosely in the multipurpose feeder and is not bent or wrinkled. From the printer control panel, set the Paper Size and Paper Type. Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copies.
Page 86: Assigning A Custom Paper Type Name
Assigning a custom paper type name Assign a custom paper type name to a tray when linking or unlinking the tray. Make sure the printer is on and Ready appears. From the home screen, touch Touch Paper Menu. Touch Paper Size/Type. Select the tray number or MP Feeder Type.
Page 87: Paper And Specialty Media Guidelines
Paper and specialty media guidelines Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Weight The printer can automatically feed paper weights from 60–176 g/m (16–47 lb bond) grain long. Paper lighter than 60 g/m (16 lb) might not be stiff enough to feed properly, causing jams.
Page 88: Unacceptable Paper
Fiber content Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling. For detailed information on paper with recycled fiber content, see “Using recycled paper and other office papers”...
Page 89: Storing Paper
Use papers printed with heat-resistant inks designed for use in xerographic copiers. The ink must be able to withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner. Inks that are oxidation-set or oil-based generally meet these requirements; latex inks might not. When in doubt, contact the paper supplier.
Page 90 Paper size Dimensions Oficio 216 x 340 mm (8.5 x 13.4 in.) Folio 216 x 330 mm (8.5 x 13 in.) Statement 140 x 216 mm (5.5 x 8.5 in.) 138 x 210 mm Universal 2, 3 (5.5 x 8.3 in.) up to 216 x 356 mm (8.5 x 14 in.) 70 x 127 mm...
Page 91: Paper Types And Weights Supported By The Printer
Paper types and weights supported by the printer The printer engine and the duplex path support 60–90 g/m supports 60–163 g/m (16–43 lb) paper weights. Note: Labels, transparencies, envelopes, and card stock always print at reduced speed. Paper type Standard 250-sheet tray Plain Paper Card stock...
Page 92: Multipurpose Feeder
Load up to Tray 2 550 sheets of paper 50 paper labels Multipurpose feeder 50 sheets of paper 15 paper labels 10 transparencies 10 sheets of card stock 7 envelopes Notes Note: Only one optional drawer may be installed on the printer at a time.
Page 93: Software Overview
Note: For the Dell Printer Alert Utility to work properly, bidirectional communication support must be in place so the printer and computer can communicate.
Page 94 In Windows Vista or later: ª Programs. Click Click Dell Printers. Click Dell 3333dn and 3335dn Laser MFP. In Windows XP: Click Startª Programs or All Programsª Dell Printersª Dell 3333dn and 3335dn Laser MFP. Click Printer Alert Utility. icon. Software overview...
Page 95: Printing
Printing Printing a document Load paper into a tray or feeder. From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. Do one of the following: For Windows users With a document open, click File ª Print. Click Properties, Preferences, Options, or Setup, and then adjust the settings as needed.
Page 96: Printing On Specialty Media
Touch Submit. Submitting changes appears. Touch to return to the home screen. Printing on specialty media Tips on using letterhead Use letterhead designed specifically for laser printers. • Print samples on the letterhead being considered for use before buying large quantities. •...
Page 97: Tips On Using Labels
To optimize performance and minimize jams, do not use envelopes that: • Have excessive curl or twist – Are stuck together or damaged in any way – Have windows, holes, perforations, cutouts, or embossing – Have metal clasps, string ties, or folding bars –...
Page 98: Printing Confidential And Other Held Jobs
Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 210°C (410°F) • without releasing hazardous emissions. Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting • introduces semi-liquid and volatile components into the printer. Use grain short card stock when possible.
Page 99: Printing Confidential And Other Held Jobs From A Macintosh Computer
Touch your user name. Note: A maximum of 500 results can be displayed for held jobs. If your name does not appear, touch the down arrow until your name appears, or touch Search Held Jobs if there are a large number of held jobs in the printer. Touch Confidential Jobs.
Page 100: Printing From A Flash Drive
Printing from a flash drive A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx. Notes: Hi-Speed flash drives must support the Full-speed standard.
Page 101: Printing Information Pages
Touch the right arrow if you want to increase the number of printed copies. Touch Print. Note: Do not remove the flash drive from the USB port until the document has finished printing. If you leave the flash drive in the printer after leaving the initial USB menu screen, then you can still print .pdf files from the flash drive as held jobs.
Page 102: Canceling A Print Job
Canceling a print job Canceling a print job from the printer control panel Touch Cancel Jobs on the touch screen, or press Touch the job you want to cancel. Touch Delete Selected Jobs. Canceling a print job from the computer To cancel a print job, do one of the following: For Windows users , or click Start and then click Run.
Page 103 From the printer window, select the job to cancel. From the icon bar at the top of the window, click the Delete icon. Printing...
Page 104: Copying
Copying Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or Making copies Making a quick copy Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 105: Copying Using The Scanner Glass
Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner. On the home screen, touch Copy, or use the keypad to enter the number of copies. The copy screen appears. Change the copy settings as needed. Touch Copy It.
Page 106: Copying To Letterhead
Touch Transparency, and then touch Continue. Touch Copy It. Copying to letterhead Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 107: Making Copies Using Paper From A Selected Tray
Making copies using paper from a selected tray During the copy process, you can select the tray that contains the paper type of choice. For example, if specialty media is located in the multipurpose feeder, and you want to make copies on that media: Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 108: Reducing Or Enlarging Copies
On the home screen, touch Copy. Touch Copy from, and then touch Auto Size Sense. Touch Copy to, and then touch Auto Size Match. Touch Copy It. The scanner identifies the mixed paper sizes as they scan. Copies are printed on mixed paper sizes corresponding to the paper sizes of the original document.
Page 109: Adjusting Copy Quality
Adjusting copy quality Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. If you are loading a document into the ADF, then adjust the paper guides.
Page 110: Placing Separator Sheets Between Copies
Placing separator sheets between copies Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. If you are loading a document into the ADF, then adjust the paper guides.
Page 111: Creating A Custom Job (Job Build)
Creating a custom job (job build) The custom job or job build is used to combine one or more sets of original documents into a single copy job. Each set may be scanned using different job parameters. When a copy job is submitted and Custom Job is enabled, the scanner scans the first set of original documents using the supplied parameters, and then it scans the next set with the same or different parameters.
Page 112: Placing Information On Copies
From the printer control panel, press If you placed the document on the scanner glass, then touch Finish the Job to return to the home screen. Placing information on copies Placing the date and time at the top of each page Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 113: Canceling A Copy Job
Canceling a copy job Canceling a copy job while the document is in the ADF When the ADF begins processing a document, the scanning screen appears. To cancel the copy job, touch Cancel Job on the touch screen. A “Canceling scan job” screen appears. The ADF clears all pages in the ADF and cancels the job. Canceling a copy job while copying pages using the scanner glass Touch Cancel Job on the touch screen.
Page 114: Scale
Scale This option creates an image from your copy that is proportionally scaled anywhere between 25% and 400%. Scale can also be set for you automatically. When you want to copy from one size of paper to another, such as from legal-size to letter-size paper, setting the •...
Page 115: Margin Shift
Paper Saver This option lets you print two or more sheets of an original document together on the same page. Paper Saver is also called N-up printing. The N stands for Number. For example, 2-up would print two pages of your document on a single page, and 4-up would print four pages of your document on a single page.
Page 116: Improving Copy Quality
Advanced Duplex This option controls whether the documents are one-sided or two-sided, what orientation your original documents have, and how your documents are bound. Note: Some Advanced Duplex options may not be available on all printer models. Save as Shortcut This option allows the current settings to be saved as a shortcut.
Page 117: E-Mailing
E-mailing Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or You can use the printer to e-mail scanned documents to one or more recipients. There are three ways to send an e-mail from the printer.
Page 118: Setting Up The E-Mail Function
Touch Continue. Type in the Primary SMTP Gateway address, and then touch Enter. If prompted, set the date and time, and then touch Continue. When the home screen appears, the e-mail function is enabled. Setting up the e-mail function For e-mail to operate, it must be turned on in the printer configuration and have a valid IP address or gateway address. To set up the e-mail function: Type the printer IP address into the address field of your Web browser.
Page 119: Creating An E-Mail Shortcut Using The Touch Screen
Under Other Settings, click Manage Shortcuts. Click E-mail Shortcut Setup. Type a unique name for the recipient, and then enter the e-mail address. Note: If you are entering multiple addresses, then separate each address with a comma (,). Select the scan settings (Format, Content, Color, and Resolution). Enter a shortcut number, and then click Add.
Page 120: Sending An E-Mail Using The Address Book
Press , and then enter the shortcut number using the keypad. To enter additional recipients, press Next address, and then enter the address or shortcut number you want to add. Touch E-mail It. Sending an e-mail using the address book Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 121: Changing The Output File Type
Changing the output file type Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. If you are loading a document into the ADF, then adjust the paper guides.
Page 122: Understanding E-Mail Options
Understanding e-mail options Original Size This option opens a screen where you can choose the size of the documents you are going to e-mail. Touch a paper size button to select that size as the Original Size setting. The e-mail screen appears with your new •...
Page 123: Send As
Send As This option sets the output (PDF, TIFF, JPEG or XPS) for the scanned image. PDF—Creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by • Adobe at www.adobe.com. Secure PDF—Creates an encrypted PDF file that protects the file contents from unauthorized access •...
Page 124: Faxing
Faxing Note: Fax capabilities may not be available on all printer models. Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or Getting the printer ready to fax Note: Fax capabilities may not be available on all printer models. The following connection methods may not be applicable in all countries or regions.
Page 125: Choosing A Fax Connection
When Station Number appears, enter the printer fax number. After entering the Station Number, touch Submit. Using the Embedded Web Server for fax setup Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.
Page 126: Connecting To An Analog Telephone Line
Connecting to an analog telephone line If your telecommunications equipment uses a US-style (RJ11) telephone line, then follow these steps to connect the equipment: Connect one end of the telephone cable that came with the printer to the printer LINE port . Connect the other end of the telephone cable to an active analog telephone wall jack.
Page 127: Connecting To A Pbx Or Isdn System
Connecting to a PBX or ISDN system If you use a PBX or ISDN converter or terminal adapter, then follow these steps to connect the equipment: Connect one end of the telephone cable that came with the printer to the printer LINE port . Connect the other end of the telephone cable to the port designated for fax and telephone use.
Page 128: Connecting The Printer And A Telephone Or Answering Machine To The Same Telephone Line
Touch Distinctive Ring Settings. Touch the arrow for the pattern setting you want to change. Touch Submit. Connecting the printer and a telephone or answering machine to the same telephone line Connect one end of the telephone cable that came with the printer to the printer LINE port Connect the other end of the telephone cable to an active analog telephone wall jack .
Page 129 Use one of the following methods: Answering machine Answering machine and telephone Faxing...
Page 130: Connecting To An Adapter For Your Country Or Region
Telephone or a telephone with an integrated answering machine Connecting to an adapter for your country or region The following countries or regions may require a special adapter to connect the telephone cable to the active telephone wall jack: Country/region Austria •...
Page 131 Connect the answering machine or telephone to the adapter. Use one of the following methods: Answering machine Telephone Faxing...
Page 132 Austria, Germany, and Switzerland There is a special RJ-11 plug installed in the printer EXT port operation of the fax function and connected telephones. Connecting to a telephone wall jack in Germany Note: There is a special RJ-11 plug installed in the printer EXT port proper operation of the fax function and connected telephones.
Page 133 Connect the adapter into the N slot of an active analog telephone wall jack. If you would like to use the same line for both fax and telephone communication, then connect a second telephone line (not provided) between the telephone and the F slot of an active analog telephone wall jack. If you would like to use the same line for recording messages on your answering machine, then connect a second telephone cable (not provided) between the answering machine and the other N slot of the active analog telephone wall jack.
Page 134: Connecting To A Computer With A Modem
Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software program. Note: Setup steps may vary depending on your country or region. Connect one end of the telephone cable that came with the printer to the printer LINE port . Connect the other end of the telephone cable to an active analog telephone wall jack.
Page 135: Enabling The Fax Function
Connect an additional telephone cord (not provided) from the computer modem to the printer EXT port Enabling the fax function The fax function must be enabled prior to use. If you disabled the fax function when setting up the printer for the first time or if the printer has been off for an extended time, then follow these steps: Note: Before completing these instructions, make sure the fax cables are connected.
Page 136: Using The Embedded Web Server For Fax Setup
Using the Embedded Web Server for fax setup Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.
Page 137: Sending A Fax
Sending a fax Sending a fax using the printer control panel Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 138: Creating Shortcuts
For Mac OS X version 10.4 or later users With a document open, choose File > Print. From the PDF pop-up menu, choose Fax PDF. Type the fax number in the To field, and enter other information as needed. Click Fax. If you receive an error, "No fax modems were found", follow these directions to add your printer as a fax: From the Printer pop-up menu, choose Add Printer.
Page 139: Creating A Fax Destination Shortcut Using The Touch Screen
Creating a fax destination shortcut using the touch screen Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 140: Using Shortcuts And The Address Book
Using shortcuts and the address book Using fax shortcuts Fax shortcuts are just like the speed dial numbers on a telephone or fax machine. You can assign shortcut numbers when creating permanent fax destinations. Permanent fax destinations or speed dial numbers are created in the Manage Shortcuts link located under Settings on the Embedded Web Server.
Page 141: Customizing Fax Settings
Customizing fax settings Changing the fax resolution Adjusting the resolution setting changes the quality of the fax. Settings range from Standard (fastest speed) to Ultra Fine (slowest speed, best quality). Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 142: Printing An Incoming Fax On Both Sides Of The Paper (Duplexing)
Touch Delayed Send. Note: If Fax Mode is set to Fax Server, the Delayed Send button will not appear. Faxes waiting for transmission are listed in the Fax Queue. Touch the left or right arrow to adjust the time the fax will be transmitted. The time is increased or decreased in increments of 30 minutes.
Page 143: Canceling An Outgoing Fax
Click the Block No Name Fax option. This option blocks all incoming faxes that have a private caller ID or no fax station name. In the Banned Fax List field, enter the phone numbers or fax station names of specific fax callers you want to block.
Page 144: Content
Content This option tells the printer the original document type. Choose from Text, Text/Photo, or Photograph. Color can be turned on or off with any of the Content choices. Content affects the quality and size of your scan. Text—Emphasizes sharp, black, high-resolution text against a clean, white background •...
Page 145: Improving Fax Quality
Scan Preview—Displays the image before it is included in the fax. When the first page is scanned, the scanning • is paused, and a preview image appears. Edge Erase—Eliminates smudges or information around the edges of a document. You can choose to eliminate •...
Page 146: Forwarding A Fax
If you selected Scheduled, then continue with the following steps. Otherwise, click Submit. Click Fax Holding Schedule. From the Action menu, select Hold faxes. From the Time menu, select the time you want the held faxes released. From the Day(s) menu, select the day you want the held faxes released. Click Add.
Page 147: Scanning To An Ftp Address
Scanning to an FTP address Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address may be sent to the server at a time.
Page 148: Scanning To An Ftp Address Using The Address Book
Press #, and then enter the FTP shortcut number. Touch Send It. Scanning to an FTP address using the address book Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 149: Understanding Ftp Options
Touch Save as Shortcut. Enter a name for the shortcut. Touch Enter. Verify that the shortcut name and number are correct, and then touch OK. If the name or number is incorrect, then touch Cancel, and reenter the information. If you enter a number that is already in use, then you are prompted to select another number. Touch Send It to start the scan, or touch Understanding FTP options Original Size...
Page 150: Send As
Send As This option sets the output (PDF, TIFF, JPEG, or XPS) for the scanned image. PDF—Creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by • Adobe at www.adobe.com. Secure PDF—Creates an encrypted PDF file that protects the file contents from unauthorized access •...
Page 151: Improving Ftp Quality
Improving FTP quality Question When should I use Text mode? When should I use Text/Photo mode? When should I use Photo mode? Use Text mode when text preservation is the main goal of sending a document • to an FTP site, and preserving images copied from the original document is not a concern.
Page 152: Scanning To A Computer Or Flash Drive
Scanning to a computer or flash drive Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or The scanner lets you scan documents directly to a computer or a flash drive. The computer does not have to be directly connected to the printer for you to receive Scan to PC images.
Page 153: Scanning To A Flash Drive
, and then enter the shortcut number using the keypad, or touch Held Jobs on the home screen, and Press then touch Profiles. After you enter the shortcut number, the scanner scans and sends the document to the directory or program you specified.
Page 154: Compression
TIFF—Creates multiple files or a single file. If Multi-page TIFF is turned off in the Settings menu of the Embedded • Web Server, then TIFF saves one page in each file. The file size is usually larger than an equivalent JPEG. Secure PDF—Creates an encrypted PDF file that protects the file contents from unauthorized access •...
Page 155: Resolution
Resolution This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Image resolution can be decreased to reduce the file size. Advanced Imaging Background Removal—Adjusts the white portion of the output. •...
Page 156: Understanding Printer Menus
Understanding printer menus Menus list A number of menus are available to make it easy for you to change printer settings. To access the menus, touch on the home screen. Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading...
Page 157: Paper Menu
Paper menu Default Source menu Menu item Default Source Tray <x> MP Feeder Envelope Feeder Manual Paper Manual Env Paper Size/Type menu Configure MP menu Menu item Configure MP Cassette Manual Substitute Size menu Menu item Substitute Size Statement/A5 Letter/A4 All Listed Description Sets a default paper source for all print jobs...
Page 158: Paper Texture Menu
Paper Texture menu Menu item Plain Texture Smooth Normal Rough Card Stock Texture Smooth Normal Rough Transparency Texture Smooth Normal Rough Recycled Texture Smooth Normal Rough Labels Texture Smooth Normal Rough Bond Texture Smooth Normal Rough Envelope Texture Smooth Normal Rough Rough Envelope Texture Smooth...
Page 159: Paper Weight Menu
Menu item Colored Texture Smooth Normal Rough Light Texture Smooth Normal Rough Heavy Texture Smooth Normal Rough Rough Texture Smooth Normal Rough Custom <x> Texture Smooth Normal Rough Paper Weight menu Menu item Description Plain Weight Specifies the relative weight of the paper loaded in a specific tray Light Note: Normal is the factory default setting.
Page 160 Menu item Description Labels Weight Specifies the relative weight of the labels loaded in a specific tray Light Note: Normal is the factory default setting. Normal Heavy Bond Weight Specifies the relative weight of the paper loaded in a specific tray Light Note: Normal is the factory default setting.
Page 161: Paper Loading Menu
Paper Loading menu Menu item Recycled Loading Duplex Labels Loading Duplex Bond Loading Duplex Letterhead Loading Duplex Preprinted Loading Duplex Colored Loading Duplex Light Loading Duplex Heavy Loading Duplex Custom <x> Loading Duplex Notes: Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is selected from Print •...
Page 162: Custom Types Menu
Custom Types menu Menu item Custom Type <x> Paper Card Stock Transparency Labels Envelope Rough/Cotton Recycled Paper Card Stock Transparency Labels Envelope Custom Names menu Menu item Custom Name <x> <none> Custom Scan Sizes menu Menu item Custom Scan Size <x> Scan Size Name Width 3–14.17 inches (76–360 mm)
Page 163: Universal Setup Menu
Universal Setup menu These menu items are used to specify the height, width, and feed direction of the Universal Paper Size. The Universal Paper Size is a user-defined paper size setting. It is listed with the other paper size settings and includes similar options, such as support for duplex printing and printing multiple pages on one sheet.
Page 164 Menu item Device Statistics Network Setup Page Network <x> Setup Page Shortcut List Fax Job Log Fax Call Log Copy Shortcuts E-mail Shortcuts Fax Shortcuts FTP Shortcuts Profiles List NetWare Setup Page Print Fonts Print Directory Asset Report Description Prints a report containing printer statistics such as supply information and details about printed pages Prints a report containing information about the network printer settings, such as the TCP/IP address information...
Page 165: Network/Ports Menu
Network/Ports menu Active NIC menu Menu item Active NIC Auto <list of available network cards> Standard Network or Network <x> menus Menu item PCL SmartSwitch PS SmartSwitch NPA Mode Auto Description Notes: Auto is the factory default setting. • This menu item appears only if an optional network card is installed. •...
Page 166: Reports Menu (Under The Network/Ports Menu)
Menu item Network Buffer Auto 3K to <maximum size allowed> Mac Binary PS Auto Std Network Setup Reports Network Card TCP/IP IPv6 Wireless AppleTalk NetWare Net <x> Setup Reports Network Card TCP/IP IPv6 Wireless Apple Talk NetWare Reports menu (under the Network/Ports menu) The Reports menu item is available from the Network/Ports menu: Description Sets the size of the network input buffer...
Page 167: Network Card Menu
Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ª Reports Menu item Description Print Setup Page Prints a report containing information about the current network setup Print NetWare Setup Page Notes: Network Card menu This menu is available from the Network/Ports menu: Network/Ports ª...
Page 168 Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ª TCP/IP Menu item Activate View Hostname IP Address Netmask Gateway Enable DHCP Enable RARP Enable BOOTP Enable Auto IP Enable FTP/TFTP Enable HTTP Server WINS Server Address Enable DDNS Enable mDNS...
Page 169: Ipv6 Menu
Menu item Enable HTTPS IPv6 menu Use the following menu items to view or set the Internet Protocol version 6 (IPv6) information. Note: This menu is available only for network models or printers attached to print servers. This menu is available from the Network/Ports menu: Network/Ports ª...
Page 170: Appletalk Menu
Menu item Compatibility 802.11n 802.11b/g 802.11b/g/n Choose Network <list of available networks> View Signal Quality View Security Mode AppleTalk menu This menu is available from the Network/Ports menu: Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ª AppleTalk Menu item Activate View Name...
Page 171: Standard Usb Menu
Menu item Network Number Select IPX Frame Types Ethernet 802.2 Ethernet 802.3 Ethernet Type II Ethernet SNAP Packet Burst NSQ/GSQ Mode Standard USB menu Menu item PCL SmartSwitch PS SmartSwitch NPA Mode Auto Description Lets you view the assigned NetWare network number Note: This can be changed only from the Embedded Web Server.
Page 172: Parallel Menu
Menu item USB Buffer Disabled Auto 3K to <maximum size allowed> Mac Binary PS Auto USB With ENA ENA Address ENA Netmask ENA Gateway Parallel menu This menu appears only if an optional parallel card is installed. Menu item PCL SmartSwitch Description Sets the size of the USB input buffer Notes:...
Page 173 Menu item PS SmartSwitch NPA Mode Auto Parallel Buffer Disabled Auto 3K to <max size allowed> Advanced Status Protocol Standard Fastbytes Description Sets the printer to automatically switch to PS emulation when a print job received through a parallel port requires it, regardless of the default printer language Notes: On is the factory default setting.
Page 174: Serial Menu
Menu item Honor Init Parallel Mode 2 Mac Binary PS Auto Parallel With ENA ENA Address ENA Netmask ENA Gateway Serial <x> menu This menu appears only if an optional serial card is installed. Menu item PCL SmartSwitch Description Determines whether or not the printer honors printer hardware initialization requests from the computer Notes: Off is the factory default setting.
Page 175 Menu item PS SmartSwitch NPA Mode Auto Serial Buffer Disabled Auto 3K to <maximum size allowed> Serial Protocol DTR/DSR XON/XOFF XON/XOFF/DTR XON/XOFF/DTRDSR Description Sets the printer to automatically switch to PS emulation when a print job received through a serial port requires it, regardless of the default printer language Notes: On is the factory default setting.
Page 176 Menu item Robust XON Baud 1200 2400 4800 9600 19200 38400 57600 115200 138200 172800 230400 345600 Data Bits Parity Even None Ignore Honor DSR Description Determines whether or not the printer communicates availability to the computer Notes: Off is the factory default setting. •...
Page 177: Smtp Setup Menu
SMTP Setup menu Use the following menu to configure the SMTP server. Menu item Primary SMTP Gateway Primary SMTP Gateway Port Secondary SMTP Gateway Secondary SMTP Gateway Port SMTP Timeout 5–30 Reply Address Use SSL Disabled Negotiate Required SMTP Server Authentication No authentication required Login/Plain CRAM-MD5...
Page 178: Security Menu
Security menu Miscellaneous menu Menu item Login Restrictions Login failures 1-10 (3 attempts) Failure time frame 1-60 (5 minutes) Lockout time 1-60 (5 minutes) Panel Login Timeout 1-900 (3 seconds) Remote Login Timeout 1-120 (10 minutes) Confidential Print menu Menu item Max Invalid PIN 2–10 Job Expiration...
Page 179: Security Audit Log Menu
Security Audit Log menu Menu item Export Log Delete Log Delete now Do not delete Configure Log Enable Audit Enable Remote Syslog Remote Syslog Facility 0-23 Severity of events to log Set Date/Time menu Menu item View Date/Time Set Date/Time <input date/time>...
Page 180: Settings Menu
Settings menu General Settings menu Menu item Display Language English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Turkce Korean Eco-Mode Energy Energy/Paper Paper ADF Loaded Beep Enabled Disabled Quiet Mode Description Sets the language of the text appearing on the display Note: All languages may not be available for all printers.
Page 181 Menu item Run Initial setup Keyboard Keyboard Type English Francais Francais Canadien Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Suomi Portuguese Russian Polski Swiss German Swiss French Korean Turkce Custom Key <x> Accents/Symbols Tab Russian/Polish Tab Korean Tab Chinese Pinyin Tab Chinese Zhuyin Tab Paper Sizes U.S.
Page 182: Displayed Information
Menu item Scan to PC Port Range <port range> Displayed Information Left side Right side Custom Text <x> <text entry> Cartridge levels on status screen Black Toner When to Display Display Do not display Message to Display Default Alternate Default Message <text entry>...
Page 183 Menu item Home screen customization Change Language Copy Copy Shortcuts Fax Shortcuts E-mail E-mail Shortcuts FTP Shortcuts Search Held Jobs Held Jobs USB Drive Profiles Bookmarks Jobs by user Date Format MM-DD-YYYY DD-MM-YYYY YYYY-MM-DD Time Format 12 hour A.M./P.M. 24 hour clock Screen Brightness 20–100 One Page Copy...
Page 184 Menu item Allow Background Removal Allow Custom Job Scans Scanner Jam Recovery Job level Page level Web Page Refresh Rate 30–300 Contact Name Location Alarms Alarm Control Cartridge Alarm Timeouts Standby Mode Disabled 2–240 Description Specifies whether image background removal is allowed during copy, fax, e-mail, FTP, or scan to USB Note: On is the factory default setting.
Page 185 Menu item Timeouts Power Saver Mode Disabled 2–240 Timeouts Screen Timeout 15–300 Timeouts Print Timeout Disabled 1–255 Timeouts Wait Timeout Disabled 15–65535 Timeouts Job Hold Timeout Disabled 5–255 Print Recovery Auto Continue Disabled 5–255 Description Specifies the number of minutes of inactivity before some systems begin entering a minimum power state.
Page 186: Copy Settings Menu
Menu item Print Recovery Jam Recovery Auto Print Recovery Page Protect Factory Defaults Do Not Restore Restore Now Copy Settings menu Menu item Content Text/Photo Photograph Printed Image Text Description Specifies whether the printer reprints jammed pages Notes: Auto is the factory default setting. The printer reprints •...
Page 187: Print Page Borders
Menu item Sides (Duplex) 1 sided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Paper Saver 2 on 1 Portrait 2 on 1 Landscape 4 on 1 Portrait 4 on 1 Landscape Print Page Borders Collate Staple...
Page 188 Menu item Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size <x> Oficio (Mexico) JIS B5 Book Original Auto Size Sense Mixed Letter/Legal Copy To Source Tray <x> Single Sheet Feeder Multi Sheet Feeder Auto Size Match...
Page 189 Menu item Header/Footer Top left Top left Date/Time Page number Bates number Custom text Print on All pages First page only All but first page Enter custom text Header/Footer Top middle Top middle Date/Time Page number Bates number Custom text Print on All pages First page only...
Page 190 Menu item Header/Footer Bottom left Bottom left Date/Time Page number Bates number Custom text Print on All pages First page only All but first page Enter custom text Header/Footer Bottom middle Bottom middle Date/Time Page number Bates number Custom text Print on All pages First page only...
Page 191 Menu item Overlay Confidential Copy Draft Urgent Custom Custom Overlay Allow priority copies Custom Job scanning Allow Save as Shortcut Background Removal -4 to +4 Auto Center Color Dropout Color Dropout None Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255...
Page 192: Fax Settings Menu
Menu item Negative Image Shadow Detail 0–4 Scan edge to edge Sharpness 0–5 Sample Copy Fax Settings menu Fax Mode (Analog Fax Setup) menu Analog Fax Setup mode sends the fax job by way of a telephone line. General Fax Settings Menu item Station Name Station Number...
Page 193 Menu item Memory Use All receive Mostly receive Equal Mostly sent All send Cancel Faxes Allow Don't Allow Caller ID DTMF Fax number masking From left From right Digits to mask 0–58 Description Defines the allocation of non-volatile memory between sending and receiving fax jobs Notes: “All receive”...
Page 194: Fax Send Settings
Fax Cover Page Menu item Fax Cover Page Off by default On by default Never Use Always Use Include To field Include From field From Include Message field Message Include Logo Include Footer <x> Footer <x> Fax Send Settings Menu item Resolution Standard Fine...
Page 195 Menu item Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Mixed Sizes JIS B5 ID Card Custom Scan Size <x> Book Original Business Card 4 x 6 in. 3 x 5 in. Duplex Long edge Short edge Content Text Text/Photo Photograph...
Page 196 Menu item Redial Frequency 1–200 Behind a PABX Enable ECM Enable Fax Scans Driver to fax Allow Save as Shortcut Dial Mode Tone Pulse Max Speed 2400 4800 9600 14400 33600 Custom Job scanning Scan Preview Background Removal -4 to +4 Description Specifies the number of minutes between redials Note: 3 is the factory default setting.
Page 197 Menu item Color Dropout Color Dropout None Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Contrast Best for content 0–5 Mirror Image Negative Image Shadow Detail -4 to +4 Scan edge to edge Sharpness 0–5 Enable Color Fax Scans On by default...
Page 198: Fax Receive Settings
Fax Receive Settings Menu item Enable Fax Receive Fax Job Waiting None Toner Toner and Supplies Rings to Answer 1–25 Auto Reduction Paper Source Auto Tray <x> Multi-Purpose Feeder Separator Sheets None After job Before job Separator Sheet Source Tray <x> Manual feeder Sides (Duplex) Fax Footer...
Page 199 Menu item Forward to E-mail LDSS Forward to Shortcut Block No Name Fax Banned Fax List Holding Faxes Held Fax Mode Always On Manual Scheduled Fax Holding Schedule Enable Color Fax Receive Fax Log Settings Menu item Transmission Log Print log Do not print log Print only for error Receive Error Log...
Page 200 Menu item Logs Display Remote Station Name Dialed Number Enable Job Log Enable Call Log Speaker Settings Menu item Speaker Mode Always Off On until Connected Always On Speaker Volume High Ringer Volume Distinctive Rings Menu item Single Ring Double Ring Triple Ring Description Specifies whether printed logs display the dialed number or the station name...
Page 201 Fax Mode (Fax Server Setup) menu Fax Server mode sends the fax job to a fax server for transmission. Fax Server Setup Menu item To Format Reply Address Subject Message Primary SMTP Gateway Secondary SMTP Gateway Image Format PDF (.pdf) XPS (.xps) TIFF (.tif) Content...
Page 202: E-Mail Settings Menu
Menu item Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Mixed Sizes JIS B5 ID Card Custom Scan Size <x> Book Original Business Card 4 x 6 in. 3 x 5 in. Use Multi-Page TIFF Enable Analog Receive E-mail Settings menu Menu item E-mail Server Setup...
Page 203 Menu item E-mail Server Setup Max e-mail size 0–65535 KB E-mail Server Setup Size Error Message E-mail Server Setup Limit destinations E-mail Server Setup Web Link Setup Server Login Password Path Base file name Web Link Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps)
Page 204 Menu item Darkness 1–9 Orientation Portrait Landscape Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Mixed Sizes JIS B5 ID Card Custom Scan Size <x> Book Original Business Card 3 x 5 in. 4 x 6 in. Sides (Duplex) Long edge Short edge JPEG Quality...
Page 205: Scan Preview
Menu item Text/Photo Default 5–90 Photo Default 5–90 E-mail images sent as Attachment Web Link Use Multi-Page TIFF Transmission Log Print log Do not print log Print only for error Log Paper Source Tray <x> Manual Feeder Manual Env MP Feeder E-mail Bit Depth 8 bit 1 bit...
Page 206 Menu item Allow Save as Shortcut Background Removal -4 to +4 Color Dropout Color Dropout None Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Contrast 0–5 Best for content Mirror Image Negative Image Shadow Detail -4 to +4 Scan edge to edge Sharpness...
Page 207: Ftp Settings Menu
FTP Settings menu Menu item Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version 1.2–1.6 Content Text/Photo Photograph Text Color Gray Color Resolution Darkness 1–9 Orientation Portrait Landscape Description Specifies the format of the FTP file Note: PDF (.pdf) is the factory default setting.
Page 208 Menu item Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Mixed Sizes JIS B5 ID Card Custom Scan Size <x> Book Original Business Card 3 x 5 in. 4 x 6 in. Sides (Duplex) Long edge Short edge JPEG Quality Best for content 5–90...
Page 209: Background Removal
Menu item Use Multi-Page TIFF Transmission Log Print log Do not print log Print only for error Log Paper Source Tray <x> Manual Feeder Manual Env MP Feeder FTP bit Depth 8 bit 1 bit Base File Name Custom Job Scanning Scan Preview Allow Save as Shortcut Background Removal...
Page 210: Flash Drive Menu
Menu item Color Dropout Color Dropout None Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Contrast 0–5 Best for content Mirror Image Negative Image Shadow Detail 0–4 Scan edge to edge Sharpness 0–5 Flash Drive menu Scan Settings Menu item Format...
Page 211 Menu item Content Text/Photo Photograph Text Color Gray Color Resolution Darkness 1–9 Orientation Portrait Landscape Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Mixed Sizes JIS B5 ID Card Custom Scan Size <x> Book Original Business Card 3 x 5 in. 4 x 6 in.
Page 212 Menu item Sides (Duplex) Long edge Short edge JPEG Quality Best for content 5–90 Text Default 5–90 Text/Photo Default 5–90 Photo Default 5–90 Use Multi-Page TIFF Scan bit Depth 8 bit 1 bit Base File Name Custom Job scanning Description Specifies how the text and graphics are oriented on the page Notes: Off is the factory default setting.
Page 213: Print Settings
Menu item Scan Preview Background Removal -4 to +4 Color Dropout Color Dropout None Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Contrast 0–5 Best for content Mirror Image Negative Image Shadow Detail 0–4 Scan edge to edge Sharpness 0–5...
Page 214 Menu item Paper Source Tray <x> MP Feeder Manual Paper Manual Envelope Collate Off (1,1,1,2,2,2) On (1,2,1,2,1,2) Sides (Duplex) 1 sided 2 sided Duplex Binding Long Edge Short Edge Orientation Auto Portrait Landscape N-up (pages/side) 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up...
Page 215: Print Settings
Menu item Separator Sheets None Between Copies Between Jobs Between Pages Separator Sheet Source Tray <x> Manual Feeder Blank Pages Do Not Print Print Print Settings Setup menu Menu item Printer Language PCL Emulation PS Emulation PPDS Emulation Print Area Normal Whole Page Description...
Page 216: Finishing Menu
Menu item Download Target Flash Resource Save Print All Order Alphabetical Oldest First Newest First Finishing menu Menu item Sides (Duplex) 1 sided 2 sided Description Sets the storage location for downloads Notes: RAM is the factory default setting. • Storing downloads in flash memory places them in •...
Page 217: Blank Pages
Menu item Duplex Binding Long Edge Short Edge Copies 1–999 Blank Pages Do Not Print Print Collate Off (1,1,1,2,2,2) On (1,2,1,2,1,2) Separator Sheets None Between Copies Between Jobs Between Pages Separator Source Tray <x> Multi-Purpose Feeder Description Defines the way duplexed pages are bound and how the printing on the back of the page is oriented in relation to the printing on the front of the page Notes: Long Edge is the factory default setting.
Page 218: Quality Menu
Menu item N-up (pages-side) 2-Up 3-Up 4-Up 6-Up 9-Up 12-Up 16-Up N-up Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Orientation Auto Landscape Portrait N-up Border None Solid Quality menu Menu item Description Print Resolution Specifies the printed output resolution 300 dpi Note: 600 dpi is the factory default setting.
Page 219: Utilities Menu
Menu item Description Toner Darkness Lightens or darkens the printed output 1–10 Notes: Enhance Fine Lines Enables a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts Notes: Gray Correction Adjusts the gray value of printed output Auto Note: Auto is the factory default setting.
Page 220: Xps Menu
Menu item Hex Trace Activate Coverage Estimator XPS menu Menu item Print Error Pages PDF menu Menu item Scale to Fit Annotations Do Not Print Print PostScript menu Menu item Print PS Error Font Priority Resident Flash Description Assists in isolating the source of a print job problem Notes: When Activate is selected, all data sent to the printer is printed in hexadecimal •...
Page 221: Pcl Emul Menu
PCL Emul menu Menu item Font Source Resident Download Flash Font Name <list of fonts> Symbol Set <list of symbol sets> PCL Emulation Settings Point Size 1.00–1008.00 PCL Emulation Settings Pitch 0.08–100 PCL Emulation Settings Orientation Portrait Landscape Description Specifies the set of fonts available Notes: Resident is the factory default setting.
Page 222 Menu item PCL Emulation Settings Lines per Page 1–255 PCL Emulation Settings A4 Width 198 mm 203 mm PCL Emulation Settings Auto CR after LF PCL Emulation Settings Auto LF after CR Tray Renumber Assign MP Feeder None 0–199 Assign Tray <x> None 0–199 Assign Manual Paper...
Page 223: Ppds Menu
Menu item Tray Renumber View Factory Def Multipurpose feeder default = 8 Tray 1 default = 1 Tray 2 default = 4 Tray 3 default = 5 Tray 4 default = 20 Tray 5 default = 21 Envelope default = 6 Manual paper default = 2 Manual envelope default = 3 Tray Renumber...
Page 224 Menu item Character Set Best Fit Tray 1 Renumber Tray 2 Auto CR after LF Auto LF after CR Description Specifies a default character set for PPDS print jobs Notes: 2 is the factory default setting. Character Set 2 is composed of printable •...
Page 225: Html Menu
HTML menu Menu item Font Name Intl CG Times Antique Olive Intl Courier Apple Chancery Intl Univers Arial MT Joanna MT Avant Garde Letter Gothic Bodoni Lubalin Graph Bookman Marigold Chicago MonaLisa Recut Clarendon Monaco Cooper Black New CenturySbk Copperplate New York Coronet Optima...
Page 226: Help Menu
Menu item Backgrounds Do Not Print Print Image menu Menu item Auto Fit Invert Scaling Anchor Top Left Best Fit Anchor Center Fit Height/Width Fit Height Fit Width Orientation Portrait Landscape Rev Portrait Rev Landscape Help menu The Help menu consists of Help pages that are stored in the printer as PDFs. They contain reference information about using the printer and performing tasks.
Page 227: Maintaining The Printer
Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
Page 228: Cleaning The Adf Separator Rollers
Wipe the areas shown and let them dry. Close the scanner cover. Cleaning the ADF separator rollers After you have copied over 50,000 copies using the ADF, clean the ADF separator rollers. Open the ADF cover. Unlock the separator roll. Remove the separator roll.
Page 229: Adjusting Scanner Registration
Reinstall the separator roll. Lock the separator roll. Close the ADF cover. Adjusting scanner registration Scanner Registration is a process to align the scan area with the paper location. To manually adjust the scanner registration: Turn the printer off. Clean the scanner glass and backing material. Hold down until the progress bar appears.
Page 230: Storing Supplies
Touch the left and right arrows to change the settings. Touch Submit. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: Direct sunlight •...
Page 231: Ordering Supplies
Note: All life estimates for printer supplies assume printing on letter- or A4-size plain paper. Printer attached to a network Type your printer IP address in your Web browser to launch the Dell Configuration Web Tool. Click www.dell.com/supplies. Printer attached locally to a computer or Start.
Page 232 To replace the toner cartridge: Open the front door by pressing the button on the left side of the printer and lowering the door. Press the button on the base of the photoconductor kit. Pull the toner cartridge up and out using the handle. Unpack the new toner cartridge.
Page 233: Replacing The Photoconductor Kit
Install the new toner cartridge by aligning the rollers on the toner cartridge with the arrows on the tracks of the photoconductor kit. Push the toner cartridge in as far as it will go. The cartridge clicks into place when correctly installed.
Page 234 Open the front door by pressing the button on the left side of the printer and lowering the front door. Pull the photoconductor kit and toner cartridge out of the printer as a unit by pulling on the toner cartridge handle.
Page 235 Unpack the new photoconductor kit. Be careful not to touch the photoconductor drum. Insert the toner cartridge into the photoconductor kit by aligning the rollers on the toner cartridge with the tracks. Push the toner cartridge until it clicks into place. Install the unit into the printer by aligning the arrows on the guides of the unit with the arrows in the printer.
Page 236: Recycling Dell Products
Close the front door. Recycling Dell products To return Dell products for recycling: Visit our Web site at www.dell.com/recycling. Select your country from the list. Follow the instructions on the computer screen.
Page 237: Shipping The Printer
The printer and options can be safely moved to another location by following these precautions: Any cart used to move the printer must be able to support its weight and have a large enough surface to support • the full footprint of the printer. Keep the printer in an upright position.
Page 238: Administrative Support
Administrative support Using the Embedded Web Server If the printer is installed on a network, the Embedded Web Server is available for a range of functions including: Viewing a virtual display of the printer control panel • Checking the status of the printer supplies •...
Page 239: Viewing Reports
Viewing reports You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, the network, and supplies. To view reports from a network printer: Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 240: Clearing Jams
Clearing jams By carefully selecting paper and loading it properly, you can avoid most jams. If jams do occur, follow the steps outlined in this section. To clear a jam message and resume printing, clear the entire paper path, and then touch Continue. If Jam Recovery is set to On, then the printer prints a new copy of the page that jammed.
Page 241: 200 And 201 Paper Jams
Jam number To access the jam Open the front door, and then open the rear door. Remove Tray 1, and then depress the lever. Note: For alternative access to the jam, open the front door, and then open the rear door. Try one or more of the following: Open the front door, and then open the rear door.
Page 242 Remove the jam if you see it here. If you do not see the jam, open the front door, and then remove the photoconductor kit and toner cartridge. Lift the flap at the front of the printer, and then remove any jammed sheets. Clearing jams...
Page 243: 202 Paper Jam
If you do not see any jammed sheets, open the rear door. Remove the jam. Close the rear door. Insert the photoconductor kit and toner cartridge. Close the front door. Touch Continue. 202 paper jam Touch Status/Supplies to identify the location of the jam. If the paper is exiting the printer, then pull the paper out, and then touch Continue.
Page 244: Paper Jam
If the paper is not exiting the printer: Pull down the rear door. Remove the jammed paper. Close the rear door. Touch Continue. 231 paper jam CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 245 Remove the jam. Close the rear door. Close the front door. Touch Continue. Clearing jams...
Page 246: 233 Paper Jam
233 paper jam Remove the tray from the printer. Locate the lever shown, and then pull it down to release and remove the jammed sheets. Insert the tray. Touch Continue. If this does not clear the jam, complete the steps in “231 paper jam” on page 244. 234 paper jam A single jam or multiple jams are in the duplex area of the printer.
Page 247: Paper Jam
235 paper jam Gently pull the jammed sheet out of the standard exit bin. Touch Continue. 240–249 paper jams Touch Status/Supplies to identify the location of the jam. Pull the standard tray out. Remove any jammed paper. Insert the tray, and then touch Continue. If the jam message persists, then pull out any optional trays.
Page 248: 250 Paper Jam
Remove the jammed paper, and then insert the trays. Touch Continue. 250 paper jam Touch Status/Supplies to identify the location of the jam. Remove the paper from the multipurpose feeder. Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 249: 251 Paper Jam
251 paper jam A sheet of paper failed to feed from the multipurpose feeder. If it is visible, gently pull the jammed sheet out. If the sheet is not visible, complete the following steps: Open the front door, and then remove the photoconductor kit and toner cartridge. Lift the flap at the front of the printer, and then remove any jams.
Page 250: 290-294 Paper Jams
290–294 paper jams Clearing jams under the ADF cover Remove all original documents from the ADF. Open the ADF cover. Unlock the separator roll. Remove the separator roll. Clearing jams...
Page 251 Remove the jammed paper. Reinstall the separator roll. Lock the separator roll. Clearing jams...
Page 252 Close the ADF cover. Touch Continue. Clearing ADF jams by lifting the scanner cover Open the scanner cover, and then remove any jammed pages. Touch Continue. Clearing jams...
Page 253 Clearing ADF duplex jams If you are making a two-sided copy in the ADF, and your original document jams, it may be necessary to perform the following steps to clear the jam: Remove the ADF input tray. Pull out the jammed paper by pulling the sheet on the bottom. Reinstall the ADF input tray.
Page 254: Troubleshooting
Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. •...
Page 255: Change To
Change <input src> to <Custom String> You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following: Select the paper tray with the correct paper size or type.

Page 256: Close Door Or Insert Cartridge
Connect the power cord to a properly grounded outlet. Restart the printer. If the error occurs again: Turn the printer off. Unplug the power cord from the wall outlet. Remove the tray. Contact Customer Support. Touch Continue to clear the message and print without using the tray. •...
Page 257: Fax Partition Inoperative. Contact System Administrator
Fax partition inoperative. Contact system administrator. The fax partition appears to be corrupted. Try one or more of the following: Touch Continue to clear the message. • Turn the printer off and then back on to reset the printer. If the message appears again, then contact your system •...
Page 258: Load With
Load <input src> with <Custom String> Try one or more of the following: Load the specified paper in the tray. • Touch Continue to clear the message and continue printing. • If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, it prints from the default source.

Page 259: Load Manual Feeder With
Load Manual Feeder with <size> Try one or more of the following: Load the specified paper in the multipurpose feeder. • Touch Continue to clear the message and continue printing. • If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, then it prints from the default source.

Page 260: 31.Yy Replace Defective Or Missing Cartridge
31.yy Replace defective or missing cartridge The toner cartridge is either missing or not functioning properly. Try one or more of the following: Remove the toner cartridge, and then reinstall it. • Remove the toner cartridge, and then install a new one. •...
Page 261: 38 Memory Full
38 Memory full Try one or more of the following: Touch Continue to clear the message. • Cancel the current print job. • Install additional printer memory. • 39 Complex page, some data may not have printed Try one or more of the following: Touch Continue to clear the message and continue printing.
Page 262: 54 Standard Network Software Error
54 Standard network software error Try one or more of the following: Touch Continue to continue printing. • Turn the printer off and then back on to reset the printer. • Upgrade (flash) the network firmware in the printer or print server. •...
Page 263: 56 Standard Usb Port Disabled
56 Standard USB port disabled Try one or more of the following: Touch Continue to clear the message. • The printer discards any data received through the USB port. Make sure the USB Buffer menu item is not set to Disabled. •...
Page 264: 61 Remove Defective Disk
61 Remove defective disk Try one or more of the following: Touch Continue to clear the message and continue printing. • Install a different printer hard disk before performing any operations that require a printer hard disk. • 62 Disk full Try one or more of the following: Touch Continue to clear the message and continue processing.
Page 265: Scanner Adf Cover Open
Scanner ADF Cover Open The ADF cover is open. The message clears when the cover is closed. Scan Document Too Long The scan job exceeds the maximum number of pages. Touch Cancel Job to clear the message. Replace all originals if restarting job. One or more messages which interrupted a scan job are now cleared.
Page 266: 293.02 Flatbed Cover Open
Touch Finish job without further scanning if page jam recovery is active. The job ends at the last successfully • scanned page, but the job is not canceled. Successfully scanned pages go to their destination: copy, fax, e-mail, or FTP. Touch Restart job if job recovery is active and you are able to restart the job.
Page 267: Solving Printing Problems
Solving printing problems Multiple-language PDFs do not print The documents contain unavailable fonts. Open the document you want to print in Adobe Acrobat. Click the printer icon. The Print dialog appears. Select Print as image. Click OK. Jobs do not print These are possible solutions.
Page 268: Confidential And Other Held Jobs Do Not Print
Confidential and other held jobs do not print These are possible solutions. Try one or more of the following: ARTIAL JOB NO JOB OR BLANK PAGES PRINT The print job may contain a formatting error or invalid data. Delete the print job, and then print it again. •...
Page 269: Job Prints From The Wrong Tray Or On The Wrong Paper
Job prints from the wrong tray or on the wrong paper HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Type setting. Before sending the job to print, specify the correct type setting: For Windows users, specify the type from Print Properties.
Page 270: Unexpected Page Breaks Occur
AKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Unexpected page breaks occur NCREASE THE RINT IMEOUT VALUE Make sure the printer is on and Ready appears. On the home screen, touch Touch Settings. Touch General Settings.
Page 271: Poor Copy Quality
Poor copy quality These are some examples of poor copy quality: Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters • Faded print • Dark print • Skewed lines • Smudges • Streaks • Unexpected characters •...
Page 272: Partial Document Or Photo Copies
ATTERNS MOIRÉ APPEAR IN THE OUTPUT From the printer control panel, press the Content button until the light comes on next to Text/Photo. • Rotate the original document on the scanner glass. • From the printer control panel, press the Scale button and adjust the setting. •...
Page 273: Solving Scanner Problems
Solving scanner problems Checking an unresponsive scanner If your scanner is not responding, then make sure: The printer is turned on. • The printer cable is securely attached to the printer and the host computer, print server, option, or other network •...
Page 274: Partial Document Or Photo Scans
HE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint-free cloth dampened with water. For more information, see “Cleaning the scanner glass” on page 227. DJUST THE SCAN RESOLUTION Increase the resolution of the scan for a higher quality output. HECK THE QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of the original document is satisfactory.
Page 275: Solving Fax Problems
Solving fax problems Caller ID is not shown Contact your telecommunications company to verify that your telephone line is subscribed to the caller ID service. If your region supports multiple caller ID patterns, you may have to change the default setting. There are two settings available: FSK (pattern 1) and DTMF (pattern 2).
Page 276 EVIEW THIS DIGITAL PHONE SERVICE CHECKLIST The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used. If you are using an ISDN telephone service, then connect the printer to an analog telephone port (an R-interface •...
Page 277: Can Send But Not Receive Faxes
Can send but not receive faxes These are possible solutions. Try one or more of the following: HECK TO SEE IF THE PAPER TRAY IS EMPTY Load paper in the tray. HECK THE RING COUNT DELAY SETTINGS The ring count delay sets the number of times the phone line rings before the printer answers. If you have extension phones on the same line as the printer, or subscribe to the telephone company's Distinctive Ring service, then keep the Ring Delay setting at 4.
Page 278: Received Fax Has Poor Print Quality
Received fax has poor print quality These are possible solutions. Try one or more of the following: SEND THE DOCUMENT Ask the person who sent you the fax to: Check that the quality of the original document is satisfactory. • Resend the fax.
Page 279: Drawers
HECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER Turn the printer off. Unplug the printer. Check the connection between the option and the printer. AKE SURE THE OPTION IS INSTALLED CORRECTLY AKE SURE THE OPTION IS SELECTED From the computer you are printing from, select the option.
Page 280: Internal Solutions Port
Internal Solutions Port If the Internal Solutions Port (ISP) does not operate correctly, then these are possible solutions. Try one or more of the following: HECK THE CONNECTIONS Make sure the ISP is securely attached to the printer system board. •...
Page 281: Paper Trays
Paper trays These are possible solutions. Try one or more of the following: AKE SURE THE PAPER IS LOADED CORRECTLY Open the paper tray. Check for paper jams or misfeeds. Make sure paper guides are aligned against the edges of the paper. Make sure the paper tray closes properly.
Page 282: Solving Print Quality Problems
Solving print quality problems The information in the following topics may help you solve print quality problems. If these suggestions still do not correct the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Isolating print quality problems To help isolate print quality problems, print the print quality test pages: Turn the printer off.
Page 283: Characters Have Jagged Or Uneven Edges
Characters have jagged or uneven edges These are possible solutions. Try one or more of the following: HECK THE PRINT QUALITY SETTINGS Change the Print Resolution setting in the Quality menu to 600 dpi, 1200 Image Q, 1200 dpi, or 2400 Image Q. •...
Page 284: Gray Background
HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Type setting. Before sending the job to print, specify the correct type setting: For Windows users, specify the type from Print Properties.
Page 285: Paper Curl
HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Size setting. Before sending the job to print, specify the correct size setting: For Windows users, specify the size from Print Properties.
Page 286: Skewed Print
HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Type setting. Before sending the job to print, specify the correct type setting: For Windows users, specify the type from Print Properties.
Page 287: Print Is Too Light
HECK THE PAPER TYPE Try a different type of paper. • Use only the recommended transparencies. • Ensure that the Paper Type setting matches what is loaded in the tray or feeder. • Ensure that the Paper Texture setting is correct for the type of paper or specialty media loaded in the tray or •...
Page 288: Print Is Too Dark
HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Type setting. Before sending the job to print, specify the correct type setting: For Windows users, specify the type from Print Properties.
Page 289: Solid Color Pages
HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Type setting. Before sending the job to print, specify the correct type setting: For Windows users, specify the type from Print Properties.
Page 290: Streaked Horizontal Lines
HE TONER IS SMEARED Select another tray or feeder to feed paper for the job: From the printer control panel Paper Menu, select the Default Source. • For Windows users, select the paper source from Print Properties. • For Macintosh users, select the paper source from the Print dialog and pop-up menus. •...
Page 291: Toner Fog Or Background Shading Appears On The Page
HE PAPER PATH MAY NOT BE CLEAR Check the paper path around the toner cartridge. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Clear any paper you see.
Page 292: Toner Specks
HECK THE APER EXTURE SETTING From the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in the tray. Toner specks These are possible solutions. Try one or more of the following: HE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge.
Page 293: Uneven Print Density
The Service Tag number is also listed on the menu settings page. For additional technical support, check the Dell Support Web site at support.dell.com. Cause Toner cartridge is worn or defective.
Page 294: Appendix
Operating System, application software and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support is available at Dell Support.
Page 295: Warranty And Return Policy
Warranty and Return Policy Dell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, refer to the Product Information Guide.
Page 296: Index
Index Numerics 1565 Emulation error, load emulation option 264 290-295.yy scanner jam 265 293 Replace all originals if restarting job 265 293.02 Flatbed Cover Open 266 294 ADF Jam 266 30.yy Invalid refill, change cartridge 259 31.yy Replace defective or missing cartridge 260 32.yy Cartridge part number unsupported by device 260...
Page 297 copy quality adjusting 109 improving 116 copy screen options 113, 114 Copy Settings menu 186 copy troubleshooting copier does not respond 270 partial document or photo copies 272 poor copy quality 271 poor scanned image quality 273 scanner unit does not close 270 copying adding a date and time stamp 112...
Page 298 options 143, 144 Fax server 'To Format' not set up. Contact system administrator. 257 fax troubleshooting blocking junk faxes 142 caller ID is not shown 275 can receive but not send faxes 277 can send but not receive faxes 277 cannot send or receive a fax 275 received fax has poor print quality 278...
Page 299 Macintosh wireless network installation 59 memory card installing 32 troubleshooting 279 Memory full, cannot print faxes 256 menu settings page printing 52 menus Active NIC 165 AppleTalk 170 Confidential Print 178 Configure MP 157 Copy Settings 186 Custom Names 162 Custom Scan Sizes 162 Custom Types 162 Default Source 157...
Page 300 pausing the current print job to make copies 111 PCL Emul menu 221 PDF menu 220 photoconductor kit replacing 233 photos copying 105 port settings configuring 65 PostScript menu 220 Power Saver adjusting 71 PPDS menu 223 print job canceling from Macintosh 102 canceling from Windows 102 print quality cleaning the scanner glass 227...
Page 301 Windows 98 publications, finding 17 Quality menu 218 Quiet Mode 73 recycled paper using 69 recycling Dell products 236 reducing a copy 108 registration scanner 229 Remove paper from standard output bin 259 Repeat print jobs 98 printing from Macintosh...
Page 302 shipping the printer 237 shortcuts, creating e-mail 118, 119 fax destination 138, 139 FTP destination 148 SMTP server not set up. Contact system administrator. 256 SMTP Setup menu 177 software Driver Profiler 93 printer alert utility 93 Status Monitor Center 93 Some held jobs were not restored 257 standard exit bin...
Page 303 Unsupported USB device, please remove 259 Unsupported USB hub, please remove 259 USB port 51 Utilities menu 219 Verify print jobs 98 printing from Macintosh computer 99 printing from Windows 98 viewing reports 239 Web site finding 17 Windows wireless network installation 56 wired network setup using Windows 62 wired networking...

This manual is also suitable for:

3333dn

Dell 3335dn User Manual

Safety Information

Learning about the Printer

Additional Printer Setup

Minimizing Your Printer's Environmental Impact

Loading Paper and Specialty Media

Paper and Specialty Media Guidelines

Software Overview

Printing

Copying

E-Mailing

Faxing

Scanning to an FTP Address

Scanning to a Computer or Flash Drive

Understanding Printer Menus

Quick Links

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Summary of Contents for Dell 3335dn