Setting Up Your Inspiron Desktop This section provides information about setting up your Dell Inspiron 620s desktop. WARNING: Before you begin any of the procedures in this section, read the safety information that shipped with your computer. For additional safety best practices information, see the...
You can purchase the DVI‑to‑VGA adapter, HDMI‑to‑DVI adapter, and additional HDMI or DVI cables at www.dell.com. NOTE: When connecting to a single display, connect the display to ONLY ONE of the connectors on your computer.
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Setting Up Your Inspiron Desktop See the following table to identify the connectors on your computer and display. Connection Type Computer Cable Display VGA‑to‑VGA (VGA cable) DVI‑to‑DVI (DVI cable) DVI‑to‑VGA (DVI‑to‑VGA adapter + VGA cable) HDMI‑to‑HDMI (HDMI cable) HDMI‑to‑DVI (HDMI‑to‑DVI adapter + DVI cable)
Setting Up Your Inspiron Desktop Connect the Keyboard and Mouse Connect the USB keyboard and mouse to the USB connectors on the back panel of your computer.
Connect the Network Cable (Optional) A network connection is not required to complete your computer setup, but if you have an existing network or Internet connection that uses a cable connection (such as a broadband device or Ethernet jack), you can connect it now. NOTE: Use only an Ethernet cable (RJ45 connector) to connect to the network connector.
Set Up the Operating System Your Dell computer is preconfigured with the Microsoft Windows operating system. To set up Windows for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete. The Windows setup screens...
• Dell DataSafe Local Backup • USB key with a minimum capacity of 8 GB or DVD‑R/DVD+R/Blu‑ray Disc NOTE: Dell DataSafe Local Backup does not support rewritable discs. To create a system recovery media: 1. Insert the disc or USB key in the computer.
Internet Service Provider (ISP). If an external USB modem or WLAN adapter is not a part of your original order, you can purchase one from www.dell.com. Setting Up a Wired Connection • If you are using a dial‑up connection, connect the telephone line to the optional...
Setting Up a Wireless Connection NOTE: To set up your wireless router, see the documentation that shipped with your router. Before you can use your wireless Internet connection, you need to connect to your wireless router. To set up your connection to a wireless router: 1.
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To set up your Internet connection: 1. Save and close any open files, and exit any open programs. → Control Panel. 2. Click Start 3. In the search box, type network, and then click Network and Sharing Center→ Set up a new connection or network→...
Using Your Inspiron Desktop This section provides information about the features available on your inspiron desktop. Front View Features...
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1 Optical drive — Plays or records CDs, DVDs, and Blu‑ray Discs (optional). 2 Media Card Reader — Provides a fast and convenient way to view and share digital photos, music, and videos stored on a media card. Headphone connector — Connects to a pair of headphones.
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• Solid white — The computer is on. • Solid amber — The computer is in sleep/standby mode or there might be a problem with the system board or the power supply. Contact Dell (see “Contacting Dell” on page 57) for assistance. • Blinking amber — There may be a problem with either the system board or the power supply.
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1 Back panel connectors — Connect USB, audio, video, and other devices to the appropriate connectors. 2 Expansion card slots — Provide access to connectors on any installed PCI Express cards. 3 Power supply light — Indicates power availability of the power supply. NOTE: The power supply light may not be available on all computers.
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USB 2.0 connectors (6) — Connect to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. HDMI connector — Connects to the HDMI connector on your display or TV. VGA connector — Connects to a monitor or projector. Microphone connector —...
Software Features Productivity and Communication You can use your computer to create presentations, brochures, greeting cards, fliers, and spreadsheets. You can also edit and view digital photographs and images. Check your purchase order for software installed on your computer. After connecting to the Internet, you can access websites, setup an e‑mail account, and upload or download files.
Dell Stage. • Minimize — Drag the Dell Stage window to the bottom of the screen. • Personalize — Select the settings icon and then choose the desired option.
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Facebook or Flickr when connected to the Internet. • DELL WEB — Provides a preview of up to four of your favorite web pages. Click or tap the web page preview to open it in the web browser.
This series of beeps, called a beep code, identifies a problem. If this occurs, write down the beep code and contact Dell (see “Contacting Dell” on page 57) for assistance. NOTE: To replace parts, see the Service Manual at support.dell.com/manuals.
Network Problems Wireless Connections If the network connection is lost — The wireless router is offline or wireless has been disabled on the computer. • Check your wireless router to ensure it is powered on and connected to your data source (cable modem or network hub). • Re‑establish your connection to the wireless router (see “Setting Up a Wireless Connection”...
If the light is off there may be a possible problem with the power supply or the power cable. • If the problem persists, contact Dell (see “Contacting Dell” on page 57). If the power light is solid white and the computer is not responding —...
(see the Service Manual at support.dell.com/manuals). • Reseat the memory modules (see the Service Manual at support.dell.com/manuals) to ensure that your computer is successfully communicating with the memory. • If the problem persists, contact Dell (see “Contacting Dell” on page 57).
• Reseat the memory modules (see the Service Manual at support.dell.com/manuals) to ensure that your computer is successfully communicating with the memory. • If the problem persists, contact Dell (see “Contacting Dell” on page 57). Solving Problems Lockups and Software Problems If the computer does not start up — Ensure that the power cable is firmly connected to the computer and to the electrical outlet.
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If the computer stops responding or a solid blue screen appears — CAUTION: You might lose data if you are unable to perform an operating system shutdown. If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer.
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– Ensure that the program is installed and configured properly. – Verify that the device drivers do not conflict with the program. – If necessary, uninstall and then reinstall the program. – Write down any error message that is displayed to help in troubleshooting when contacting Dell.
All the support you need – one convenient location. The Dell Support Center provides system alerts, performance improvement offers, system information, and links to other Dell tools and diagnostic services. To launch the application, click Start Programs→ Dell→ Dell Support Center→...
NOTE: My Dell Downloads may not be available in all regions. Some of the software pre‑installed on your new Dell computer do not include a backup CD or DVD. This software is available on the My Dell Downloads website. From this...
RTC battery low. Replace the battery (see the Service Manual at support.dell.com/manuals) or Contact Dell (see “Contacting Dell” on page 57) for assistance. CPU fan failure — CPU fan has failed. CPU fan needs replacement. See the Service Manual at support.dell.com/manuals.
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No timer tick interrupt — A chip on the system board might be malfunctioning or there might be a system board failure (see the Service Manual at support.dell.com/manuals) or Contact Dell (see “Contacting Dell” on page 57) for assistance. Using Support Tools USB over current error — Disconnect the USB device.
If you experience a problem with your computer, perform the checks in “Lockups and Software Problems” on page 31 and run Dell Diagnostics before you contact Dell for technical assistance. Ensure that the device you want to test displays in the system setup utility and is active.
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1. Turn on (or restart) your computer. 2. When the DELL logo appears, press <F12> immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop;...
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Starting Dell PC Checkup Dell PC Checkup scans and tests your computer hardware. It provides automated fixes for common configuration issues. → All Programs→ Dell→ 1. Click Start Dell Support Center→ Launch PC Checkup. 2. Select the test you want to run and follow the instructions on the screen.
You can restore the operating system on your computer using any of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc to restore your operating system permanently deletes all data files on your computer. If possible, backup your data files before using these options.
System Restore The Microsoft Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state.
Local Backup is designed to preserve the data files on your computer, it is recommended that you backup your data files before using the Dell DataSafe Local Backup. NOTE: Dell DataSafe Local Backup may not be available in all regions.
Factory Image Restore (see “Dell Factory Image Restore” on page 47) to restore your operating system. You can use Dell DataSafe Local Backup to restore your hard drive to the operating state it was in when you purchased your computer, while preserving the data files.
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• Backup and restore your computer based on file types • Backup files to a local storage device • Schedule automated backups To upgrade to Dell DataSafe Local Backup Professional: 1. Double‑click the Dell DataSafe Local Backup icon in the notification area of your desktop.
1. Insert the system recovery disc or USB key and restart the computer. 2. When the DELL logo appears, press <F12> immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop;...
DataSafe Local Backup” on page 43) to restore your operating system. Restoring Your Operating System Use Dell Factory Image Restore only as the last method to restore your operating system. This option restores your hard drive to the operating state it was in when you purchased the computer.
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5. To access the recovery options, log on as a local user. To access the command prompt, type administrator in the User name field, then click OK. 6. Click Dell Factory Image Restore. The Dell Factory Image Restore welcome screen appears. NOTE: Depending upon your...
1. See “Solving Problems” on page 27 for information and procedures that pertain to the problem your computer is experiencing. 2. See “Dell Diagnostics” on page 38 for procedures on how to run Dell Diagnostics. 3. Fill out the “Diagnostic Checklist” on page 56.
DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision.
Online Services You can learn about Dell products and services on the following websites: • www.dell.com • www.dell.com/ap (Asian/Pacific countries only) • www.dell.com/jp (Japan only) • www.euro.dell.com (Europe only) • www.dell.com/la (Latin American and Caribbean countries) • www.dell.ca (Canada only) You can access Dell Support through the following websites and e‑mail addresses:...
Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order‑status service. A recording prompts you for the information needed to locate and report on your order.
Prepare all items being returned, whether for repair or credit, as follows: NOTE: Before you return the product to Dell, ensure that you back up any data on the hard drive(s) and on any other storage device in the product. Remove...
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Dell. Collect On Delivery (C.O.D.) packages are not accepted. NOTE: Returns that are missing any of the preceding requirements will be refused at Dell’s receiving dock and returned to you.
Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated‑support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located at the top of your computer).
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Remember to fill out the following Diagnostics Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed...
Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Go to www.dell.com/ContactDell. 2. Select your country or region.
See: “System Recovery Media” on page 46 “Dell Diagnostics” on page 38 “My Dell Downloads” on page 35 support.dell.com the Service Manual at support.dell.com/manuals NOTE: In some countries, opening and replacing parts of your computer may void your warranty.
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End User License Agreement find your Service Tag/Express Service Code — You must use the service tag to identify your computer on support.dell.com or to contact technical support find drivers and downloads; readme files access technical support and product help...
NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, see the Detailed System Information section in the Dell Support Center. To launch the Dell Support Center, click Start Dell Support Center→ Launch Dell Support Center.
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Possible memory 2 GB, 3 GB, 4 GB, 6 configurations GB, and 8 GB NOTE: For instructions on upgrading the memory, see the Service Manual at support.dell.com/manuals. Audio Audio controller Integrated 5.1 channel; High Definition Audio Video Video Intel HD Graphics...
Internal Connectors PCI Express x1 three 36‑pin connectors PCI Express x16 one 164‑pin connector SATA four 7‑pin connectors External Connectors Audio: Front panel one stereo headphones/ speakers connector and one microphone‑in connector Back panel three connectors for 5.1 channel support Network adapter one RJ45 connector External Connectors...
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Power Power Supply Wattage 250 W Input voltage 100‑127 VAC/ 200‑240 VAC Input frequency 50/60 Hz Input current 8 A/4 A Communication Network adapter 10/100/1000 Ethernet LAN on system board Wireless Wi‑Fi (optional) Physical Height 369 mm (14.52 inches) Width 110 mm (4.33 inches) Depth 437 mm (17.20 inches)
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20% to 80% (maximum) (noncondensing) Maximum shock (for operating — measured with Dell Diagnostics running on the hard drive and a 2‑ms half‑sine pulse; for non‑operating — measured with the hard drive in head‑parked position and a 2‑ms half‑sine pulse):...
11950 México, D.F. Regulatory Model Number Regulatory Type D06D D06D001 For details, read the safety information that shipped with your computer. For additional safety best practices information, see www.dell.com/regulatory_compliance. Input Input Voltage Frequency 115/230 VAC 50/60 Hz Rated Output Current 5 A/1.8 A...
9 to the Internet 13 Contacting Dell online 57 customer service 50 DataSafe Local Backup 43 DellConnect 50 Dell Factory Image Restore 47 Dell Stage 25 Diagnostic Checklist 56 drivers and downloads 59 DVDs, playing and creating 24...
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e‑mail addresses for technical support 51 Ethernet cable 9 finding more information 58 front‑side connectors 16 FTP login, anonymous 51 hard drive activity light 18 hardware problems diagnosing 38 Hardware Troubleshooter 38 HDMI connector 23 help getting assistance and support 49 Internet connection 13 Internet Service Provider 13 Keyboard failure 36...
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Online backup 25 problems, solving 27 products information and purchasing 52 resources, finding more 58 restoring factory image 47 security cable slot 21 Service Tag 55 shipping products for return or repair 53 software features 24 software problems 31 solving problems 27 specifications 60 support e‑mail addresses 51 support sites...
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VGA cable Connectivity 7 Voltage selector switch 21 warranty returns 53 Windows Program Compatibility Wizard 32 wireless network connection 28 Index...