Safety instructions Use the following safety guidelines to protect your monitor from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that you have read the safety information that shipped with your monitor. Before using the monitor, read the safety information that is shipped with your monitor and also printed on the product.
About your monitor Package contents Your monitor ships with the components shown in the table below. If any component is missing, contact Dell. For more information, see Contacting Dell. NOTE: Some items may be optional and may not ship with your monitor.
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DisplayPort 1.2 cable HDMI 1.4 cable (Brazil only) USB 3.2 Gen1 (5 Gbps) upstream cable (enables the USB ports on the monitor) • TechSheet • Safety, Environmental and Regulatory Information • Quick Setup Guide │ About your monitor...
Product features The Dell P2422HA monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), and LED backlight. The monitor features include: • CVAA compliant – Dell Technologies is committed to diversity and we are continually improving the user experience for everyone. In our ongoing efforts to strive for digital accessibility, this monitor meets Section 47 CFR 79.107...
Identifying parts and controls Front view Label Description Power LED indicator Solid white light indicates that the monitor is turned on and functioning normally. Blinking white light indicates that the monitor is in Standby Mode. │ About your monitor...
Releases the stand from the monitor. Barcode, serial number, and Refer to this label if you need to Service Tag label contact Dell for technical support. Power On/Off button To turn the monitor on or off. Joystick Use to control the OSD menu. (For...
Bottom view Bottom view without monitor stand Label Description Security-lock slot Secure your monitor using a security lock (purchased separately) to prevent unauthorized movement of your monitor. Power connector Connect the power cable (shipped with your monitor). HDMI port Connect to your computer using a HDMI cable (shipped with your monitor, for Brazil only).
Monitor specifications Model P2422HA* Screen type Active matrix-TFT LCD Panel type In-Plane Switching Technology Aspect ratio 16:9 Viewable image Diagonal 604.70 mm (23.8 in.) Horizontal, Active Area 527.04 mm (20.75 in.) Vertical, Active Area 296.46 mm (11.67 in.) Area 156246.27 mm (242.15 in.
150 mm Tilt -5° to 21° Swivel -45° to 45° Pivot -90° to 90° Cable management Dell display manager Easy Arrange and other key features compatibility Security Security-lock slot (cable lock optional purchase) Resolution specifications Model P2422HA Horizontal scan range...
• Universal Serial Bus: USB, 9 pins NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the different cable suppliers in the market, the type of material, connector and process used to manufacture these cables, Dell does not guarantee video performance on cables that are not shipped with your Dell monitor.
Weight of stand assembly 1.61 kg (3.55 lb) Front-frame gloss Black frame 2-4 gloss units Environmental characteristics Model P2422HA Compliant Standards • ENERGY STAR certified monitor. • EPEAT registered where applicable. EPEAT registration varies by country. See www.epeat.net for registration status by country.
DisplayPort connector 20-pin side of the connected number signal cable ML3 (n) ML3 (p) ML2 (n) ML2 (p) ML1 (n) ML1 (p) ML0 (n) ML0 (p) AUX (p) AUX (n) Hot Plug Detect Re-PWR +3.3 V DP_PWR │ About your monitor...
HDMI connector 19-pin side of the connected number signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...
Universal Serial Bus (USB) interface This section gives you information about the USB ports that are available on the monitor. SuperSpeed USB 5 Gbps (USB 3.2 Gen1) Maximum power supported Transfer speed Data rate (each port) SuperSpeed 5 Gbps 4.5 W High speed 480 Mbps 4.5 W...
USB 3.2 Gen1 (5 Gbps) downstream connector 9-pin side of the number connector SSRX- SSRX+ SSTX- SSTX+ NOTE: SuperSpeed USB 5 Gbps (USB 3.2 Gen1) functionality requires a SuperSpeed USB 5 Gbps (USB 3.2 Gen1)-capable computer. NOTE: The USB ports on the monitor work only when the monitor is turned On or in power save mode.
For best practices, follow the instructions in the list below when unpacking, cleaning, or handling your monitor: • To clean the Dell monitor screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the Dell Monitor screen.
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• If you notice white powder when you unpack your monitor, wipe it off with a cloth. • Handle your monitor with care as a darker-colored monitor may get scratched and show white scuff marks more than a lighter-colored monitor. • To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn off your monitor when not in use.
Setting up the monitor Connecting the stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: The following procedure is applicable for the stand that shipped with your monitor. If you are connecting a third-party stand, see the documentation shipped with the stand.
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5. Lift the cover, as shown, to access the VESA area for stand assembly. NOTE: Before attaching the stand assembly to the display, ensure that the front plate flap is opened to allow space for assembly. 6. Attach the stand assembly to the display. a.
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7. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. NOTE: Lift the monitor carefully to prevent it from slipping or falling. 8. Remove the cover from the monitor. │ Setting up the monitor...
NOTE: Dell monitors are designed to work optimally with Dell supplied inbox cables. Dell does not guarantee the video quality and performance when using non-Dell cables. NOTE: Do not connect all cables to the monitor at the same time. It is recommend to route the cables through the cable-management slot before you connect them to the monitor.
Connecting the HDMI cable (optional) HDMI HDMI 2.0 HDMI Connecting the VGA cable (optional) HDMI 2.0 6. Connect the power cables from your computer and monitor into a wall outlet. │ Setting up the monitor...
Organizing cables Use the cable-management slot to route the cables connected to your monitor. HDMI 2.0 7. Turn on the monitor. │ Setting up the monitor...
Removing the stand NOTE: To prevent scratches on the screen when removing the stand, ensure that the monitor is placed on a soft and clean surface. NOTE: The following procedure is applicable only for the stand that shipped with your monitor. If you are connecting a third-party stand, see the documentation shipped with the stand.
Wall mounting (optional) (Screw dimension: M4 x 10 mm). See the documentation shipped with the VESA-compatible wall mounting kit. 1. Place the display on a soft cloth or cushion at the edge of the desk. 2. Remove the stand. See Removing the stand.
Operating your monitor Power on the monitor Press the Power button to turn On the monitor. Using the joystick control Use the joystick control on the rear of the monitor to make On-Screen Display (OSD) adjustments. 1. Press the joystick to launch the Menu Launcher. 2.
Joystick Description • When there is no OSD on the screen, press the joystick to launch the Menu Launcher. See Accessing the Menu Launcher. • When the OSD is displayed, press the joystick to confirm the selection or save the settings. • For 2-way (right and left) directional navigation.
To access the adjustment sliders of brightness and contrast. Shortcut key/Brightness/ Contrast To launch the On-Screen Display (OSD) main menu. See Accessing the OSD menu. Menu To exit the Menu Launcher. Exit Using the navigation keys When the OSD main menu is active, move the joystick to configure the settings, following the navigation keys displayed below the OSD.
Accessing the OSD menu NOTE: After you adjust the settings, press the joystick to save the changes before you proceed to another menu or exit the OSD menu. Icon Menu and Description Submenus Brightness/ Use this menu to activate Brightness/Contrast Contrast adjustment.
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Auto Adjust Use this menu to activate Auto Adjust (only available for VGA input). 24 Monitor Brightness/Contrast Auto Adjust Press to adjust the screen automatically. Input Source Color Display Menu Personalize Others Exit Auto Adjust allows the monitor to self-adjust to the incoming video signal.
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Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. 24 Monitor Brightness/Contrast Auto Adjust HDMI Input Source Auto Select Color Rename Inputs Display Reset Input Source Menu Personalize Others Exit Select VGA input when you are using the VGA...
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Color Use Color to adjust the color setting mode. 24 Monitor Brightness/Contrast Preset Modes Standard Auto Adjust Input Color Format Reset Color Input Source Color Display Menu Personalize Others Exit │ Operating your monitor...
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Preset Modes Allows you to choose from a list of preset color modes. • Standard: Loads the monitor's default color settings. This is the default preset mode. • Movie: Loads color settings ideal for movies. • Game: Loads color settings ideal for most gaming applications.
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Input Color Allows you to set the video input mode to: Format • RGB: Select this option if your monitor is connected to a computer or a media player that supports RGB output. • YCbCr(digital)/YPbPr(analog): Select this option if your media player supports YCbCr (digital)/YPbPr (analog) output.
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Saturation This feature can adjust the color saturation of the video image. Use to adjust the saturation from 0 to 100. Move the joystick up to increase the monochrome appearance of the video image. Move the joystick down to increase the colorful appearance of the video image.
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Sharpness This feature can make the image look sharper or softer. to adjust the sharpness from 0 to 100. Pixel Clock The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference. to adjust for best image quality. Phase If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment...
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Transparency Select this option to change the menu transparency by moving the joystick (min. 0 / max. 100). Timer Sets the length of time the OSD will remain active after your last operation with the joystick. Move the joystick to adjust the slider in 1 second increments, from 5 to 60 seconds.
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Others Select this option to adjust the OSD settings, such as the DDC/CI, LCD Conditioning, and so on. 24 Monitor Brightness/Contrast Display Info Select Auto Adjust DDC/CI LCD Conditioning Input Source Service Tag xxxxxx Color Menu Voice Display Reset Others Menu Personalize Factory Reset...
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Service Tag Display the service tag number of the display. The Service Tag is a unique alphanumeric identifier that allows Dell to identify the product specifications and access warranty information. NOTE: The Service Tag is also printed on a label located at the back of the cover.
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Factory Reset Restore all preset values to the factory default settings. These are also the settings for ENERGY STAR tests. ® 24 Monitor Brightness/Contrast Display Info Select Auto Adjust DDC/CI LCD Conditioning Input Source Service Tag xxxxxx Color Menu Voice Display Reset Others Menu...
Using the joystick to lock the button(s) With the control buttons on the monitor locked, you can prevent people from accessing the controls. By default, the lock setting is disabled. To access the lock menu, move and hold the joystick up/down/left/right for four seconds.
Built-in Built-in diagnostics for more information. Diagnostics In the following scenarios, the icon appears at the center of the display: • When you move the joystick, and the icon appears to indicate that the OSD functions are in lock state. • When you press the Power button, the icon appears to indicate that the Power button is in lock state.
OSD warning messages When the monitor does not support a particular resolution mode, the following message is displayed: 1920x1080, This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor specifications for the Horizontal and Vertical frequency ranges addressable by this monitor.
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The monitor will enter Standby Mode after 4 minutes if left at this state. No VGA Cable The display will go into Standby mode in 4 minutes. www.dell.com/P2422HA No HDMI Cable The display will go into Standby mode in 4 minutes. www.dell.com/P2422HA No DP Cable The display will go into Standby mode in 4 minutes.
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When you adjust the Brightness level above the default level for the first time, the following message appears: Adjusting to this value will increase power consumption above the default level. Do you want to continue? When Factory Reset is selected, the following message appears: Are you sure you want to reset to default settings? If you select Yes to reset to default settings, the following message appears: 2X Monitor...
Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to www.dell.com/support, enter your computer’s Service Tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (portable or desktop): • Go to the support site for your computer and download the latest graphic...
Using the tilt, swivel, and vertical extension NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that were included with the stand.
Vertical Extension NOTE: The stand can be extended vertically up to 150 mm. 150 mm Rotating the monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical extension) and fully tilted up to avoid hitting the bottom edge of the monitor.
Rotate clockwise Rotate counterclockwise NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates.
After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go to the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display.
LED remains white. Also, depending upon the selected input, one of the messages shown below will continuously scroll through the screen. No VGA Cable The display will go into Standby mode in 4 minutes. www.dell.com/P2422HA No HDMI Cable The display will go into Standby mode in 4 minutes. www.dell.com/P2422HA │...
No DP Cable The display will go into Standby mode in 4 minutes. www.dell.com/P2422HA 4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged. 5. Turn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor.
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3. Move the joystick to highlight the Diagnostic icon , and then press the joystick to confirm. A gray test pattern appears. Select option: 4. Carefully inspect the screen for abnormalities. 5. Press the joystick to change the test patterns. 6.
• Cycle power On-Off. • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/pixelguidelines. Stuck-on pixels • Cycle power On-Off.
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• Restart the computer in the safe mode. Safety related • Do not perform any troubleshooting steps. issues • Contact Dell immediately. Intermittent • Ensure that the video cable connecting the monitor to the problems computer is connected properly and is secure.
Image retention • Set the screen to turn off after a few minutes of screen idle from a static time. These can be adjusted in Windows Power Options or image left on Mac Energy Saver setting. the monitor for • Alternatively, use a dynamically changing screensaver. a long period of time Video ghosting...
Universal Serial Bus (USB) specific problems Specific Possible Solutions Symptoms USB interface is • Check that your monitor is turned On. not working • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector). • Turn off the monitor and turn it on again. • Reboot the computer.
For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.