Contents Before working inside your computer........9 ....................9 Before you begin ....................9 Safety instructions ..................10 Recommended tools ......................11 Screw list After working inside your computer........12 Removing the battery............... 13 ......................13 Procedure Replacing the battery............... 14 ......................14 Procedure Removing the base panel............15 .....................
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Removing the memory modules..........22 .....................22 Prerequisites ......................22 Procedure Replacing the memory modules..........24 ......................24 Procedure ....................25 Post-requisites Removing the wireless card............ 26 .....................26 Prerequisites ......................26 Procedure Replacing the wireless card.............28 ......................28 Procedure ....................28 Post-requisites Removing the keyboard............
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Removing the touch pad............39 .....................39 Prerequisites ......................40 Procedure Replacing the touch pad............43 ......................43 Procedure ....................43 Post-requisites Removing the power-button board........44 ....................44 Prerequisites ......................45 Procedure Replacing the power-button board........47 ......................47 Procedure ....................47 Post-requisites Removing the speakers............48 ....................
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Removing the system board............55 .....................55 Prerequisites ......................56 Procedure Replacing the system board............ 59 ......................59 Procedure ....................60 Post-requisites Removing the coin-cell battery..........61 ..................... 61 Prerequisites ......................61 Procedure Replacing the coin-cell battery..........63 ......................63 Procedure ....................63 Post-requisites Removing the heat sink............64 ....................
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Removing the display assembly..........70 .....................70 Prerequisites ......................70 Procedure Replacing the display assembly..........73 ......................73 Procedure ....................73 Post-requisites Removing the power-adapter port........74 .....................74 Prerequisites ......................74 Procedure Replacing the power-adapter port........76 ......................76 Procedure ....................76 Post-requisites Removing the display bezel.............77 .....................
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Removing the display back-cover and antenna assembly..................90 ....................90 Prerequisites ......................90 Procedure Replacing the display back-cover and antenna assembly..................92 ......................92 Procedure ....................92 Post-requisites Flashing the BIOS..............93 Getting help and contacting Dell...........94 ..................94 Self-help resources ....................94 Contacting Dell...
Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety. WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.
Screw list Component Secured to Screw type Quantity Base panel Computer base M2.5x5 Display hinge Computer base M2.5x5 Display hinge Display back-cover and M2.5x2.5 antenna assembly Display panel Display back-cover and M2x3 antenna assembly Cooling assembly M1.6x3 Hard-drive assembly Computer base M2.5x5 Hard-drive bracket Hard drive...
After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, or cables you removed before working on your computer.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Close the display and turn the computer over. Slide the battery-release latch to the unlock position.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the tabs on the battery into the slots on the battery bay and snap the battery into place.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Procedure Remove the screws that secure the base panel to the computer base.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the tabs on the base panel into the slots on the computer base and snap the base panel into place.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
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Lift the hard-drive assembly off the computer base. screws (4) hard-drive assembly hard-drive cable latch...
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Disconnect the interposer from the hard drive. hard-drive assembly interposer...
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Remove the screws that secure the hard-drive bracket to the hard drive and lift the hard-drive bracket off the hard drive. screws (4) hard-drive bracket hard drive...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure Place the hard-drive bracket over the hard drive and align the screw holes on the hard-drive bracket with the screw holes on the hard drive.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base panel.
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Slide and remove the memory module from the memory-module slot. securing clips (2) memory module...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory- module slot.
Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. notch memory module securing clips (2) Post-requisites Replace the...
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base panel.
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Lift the wireless card, and then slide and remove it from the system board. antenna cables (2) wireless card screw notch...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Procedure Turn the computer over and open the display as far as possible.
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Using a plastic scribe, gently release the tabs that secure the keyboard to the palm-rest assembly. plastic scribe keyboard palm-rest assembly Carefully turn the keyboard over and place it on the palm-rest assembly.
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Lift the latches and disconnect the keyboard cable and the keyboard- backlight cable from the system board. NOTE: The keyboard-backlight cable is present only if the laptop is shipped with a backlit keyboard. latch keyboard cable keyboard palm-rest assembly Lift the keyboard, along with the cables, off the palm-rest assembly.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the keyboard cable into the system-board slot and press down on the latch to secure the cable.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base panel.
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Remove the screws that secure the palm-rest assembly to the computer base. power-button cable screws (7) palm-rest assembly touch-pad cable latch Close the display and turn the computer over.
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Remove the screws that secure the palm-rest assembly to the computer base. screws (10) computer base...
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Slightly open the computer base and, using a plastic scribe, pry the palm- rest assembly off the computer base. computer base palm-rest assembly plastic scribe Turn the computer over and open the display.
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Lift the palm-rest assembly off the computer base. palm-rest assembly computer base Remove the touch pad.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Replace the touch pad. Align the screw holes on the palm rest with the screw holes on the computer base and snap the palm rest into place.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base panel.
Procedure Peel the tape off the touch-pad bracket. tape touch-pad bracket palm rest Remove the screws that secure the touch-pad bracket to the touch pad.
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Lift the latch and disconnect the touch-pad cable from the touch pad. touch-pad cable latch screws (2) palm rest touch-pad bracket Peel off the tape from the touch pad.
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Lift the touch pad off the palm rest. tape touch pad palm rest...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the tabs on the touch pad into the slots on the palm rest. Adhere the tape that secures the touch pad to the palm rest.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base panel.
Procedure Slide the power-button board cable through the slot on the palm rest. power-button board cable slot palm rest Turn the palm rest over. Remove the screw that secures the power-button board to the palm rest. Slide the power-button board out from the tab on the palm rest.
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Lift the power-button board, along with its cable, off the palm rest. screw power-button board power-button board cable...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the power-button board under the tab on the palm rest and align the screw hole on the power-button board with the screw hole on the palm rest.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base panel.
Procedure Disconnect the speaker cable from the system board. speaker cable slot Turn the computer over and open the display. Note the speaker-cable routing and remove the cable from the routing guides on the computer base.
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Slide the speaker cable through the slot on the computer base and lift the speakers, along with the speaker cable, off the computer base. speaker cable speakers (2)
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Using the alignment posts, align and place the speakers on the palm rest. Route the speaker cable through the routing guides on the palm rest.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base panel.
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Lift the I/O board off the computer base. screw I/O board latch I/O-board cable...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw hole on the I/O board with the screw hole on the computer base.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
Procedure Disconnect the speaker cable from the system board. speaker cable slot Turn the computer over and open the display as far as possible. Peel the tape that secures the display cable to the system board. Lift the latch and disconnect the display cable from the system board. Disconnect the power-adapter port cable from the system board.
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Lift the latch and disconnect the I/O-board cable from the system board. tape display cable latch power-adapter port cable I/O-board cable system board Remove the screw that secures the system board to the computer base.
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Lift the system board off the computer base. system board computer base screw Remove the coin-cell battery. 10 Remove the heat sink.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
Post-requisites Follow the procedure from step 2 to step 6 in “Replacing the palm rest”. Replace the keyboard. Replace the wireless card. Replace the memory modules. Follow the procedure from step 3 to step 5 in “Replacing the hard drive”. Replace the base panel.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.
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system board plastic scribe coin-cell battery...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure With the positive-side facing up, snap the coin-cell battery into the battery socket on the system board.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
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Disconnect the fan cable from the system board. cooling assembly captive screws (6) system board fan cable Lift the cooling assembly off the system board. Remove the fan.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor. NOTE: The original thermal grease can be reused if the original system board and heat sink are reinstalled together.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base panel.
Procedure Remove the screws that secure the fan to the heat sink. cooling assembly screws (3) Turn the cooling assembly over. Peel off the tape that secures the fan to the heat sink. Lift the fan off the heat sink. tape...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the fan on the heat sink. Adhere the tape that secures the fan to the heat sink.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base panel.
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Note the display cable routing and remove the cable from its routing guides on the computer base. display assembly display cable computer base antenna cables (2) Remove the screws that secure the display hinges to the computer base.
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Carefully lift the display assembly off the computer base. display assembly screws (3) computer base...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the display hinges with the screw holes on the computer base.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base panel.
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Lift the power-adapter port, along with the power-adapter port cable, off the computer base. screw computer base power-adapter port power-adapter port cable...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the power-adapter port into the slot on the computer base. Replace the screw that secures the power-adapter port to the computer base.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touch screen display.
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Lift the display bezel off the display assembly. display bezel display panel...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the display bezel with the display back-cover and antenna assembly and gently snap the display bezel into place.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touch screen display.
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Turn the display panel over. screws (4) display panel display back-cover and antenna assembly Peel the tape that secures the display cable to the display back-cover and antenna assembly. Lift the latch and disconnect the display cable from the display back- cover and antenna assembly.
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Lift the display panel off the display back-cover and antenna assembly. display panel display cable latch tape display back-cover and antenna assembly...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the display cable into the connector on the display back-cover and antenna assembly and press down the latch to secure the cable.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touch screen display.
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Disconnect the camera cable from the camera. display back-cover and camera antenna assembly plastic scribe camera cable...
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Connect the camera cable to the camera. Align the camera to the alignment posts on the display back-cover and antenna assembly and snap the camera in place.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touch screen display.
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Release the hinges from the latches and lift the display hinges off the display back-cover and antenna assembly. screws (6) latches (2) display hinges (2) display back-cover and antenna assembly...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the hinges under the latches on the display back-cover and antenna assembly.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touch screen display.
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display back-cover and antenna assembly...
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the display back-cover and antenna assembly on a flat surface. Post-requisites...
You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on your computer. Go to www.dell.com/support. Click Product support, enter the Service Tag of your computer, and then click Submit.
Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Information about Dell products and www.dell.com services Dell Help & Support app Get started app Accessing help In Windows search, type Help and Support, and press Enter.
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NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.