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Dell Inspiron 15 7000 Gaming Service Manual
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Dell Inspiron 15 7000 Gaming Service Manual

Dell Inspiron 15 7000 Gaming Service Manual

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Inspiron 15 7000 Gaming
Service Manual
Regulatory Model: P72F
Regulatory Type: P72F001
May 2024
Rev. A02

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Summary of Contents for Dell Inspiron 15 7000 Gaming

  • Page 1 Inspiron 15 7000 Gaming Service Manual Regulatory Model: P72F Regulatory Type: P72F001 May 2024 Rev. A02...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2017-2024 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3 Contents Chapter 1: Before working inside your computer................9 Before you begin .................................9 Safety instructions................................9 Recommended tools................................10 Screw list..................................... 10 Chapter 2: After working inside your computer................12 Chapter 3: Removing the base cover.................... 13 Procedure.....................................13 Chapter 4: Replacing the base cover.................... 15 Procedure....................................
  • Page 4 Procedure....................................25 Post-requisites...................................25 Chapter 13: Removing the coin-cell battery................. 26 Prerequisites..................................26 Procedure....................................26 Chapter 14: Replacing the coin-cell battery................. 27 Procedure.................................... 27 Post-requisites................................... 27 Chapter 15: Removing the wireless card..................28 Prerequisites..................................28 Procedure....................................28 Chapter 16: Replacing the wireless card..................30 Procedure....................................30 Post-requisites..................................31 Chapter 17: Removing the rear cover...................
  • Page 5 Procedure....................................42 Post-requisites................................... 42 Chapter 25: Removing the system board..................43 Prerequisites..................................43 Procedure....................................43 Chapter 26: Replacing the system board..................46 Procedure....................................46 Post-requisites...................................46 Entering the Service Tag in the BIOS setup program....................47 Chapter 27: Removing the power-adapter port................48 Prerequisites..................................48 Procedure....................................48 Chapter 28: Replacing the power-adapter port................49 Procedure....................................49 Post-requisites...................................49...
  • Page 6 Chapter 36: Replacing the fingerprint-reader board..............59 Procedure....................................59 Post-requisites...................................59 Chapter 37: Removing the touchpad....................60 Prerequisites..................................60 Procedure....................................60 Chapter 38: Replacing the touchpad.................... 61 Procedure.................................... 61 Post-requisites..................................61 Chapter 39: Removing the display assembly................62 Prerequisites..................................62 Procedure....................................62 Chapter 40: Replacing the display assembly................64 Procedure....................................64 Post-requisites...................................64 Chapter 41: Removing the palm rest....................
  • Page 7 Procedure.................................... 74 Chapter 48: Replacing the display hinges..................75 Procedure....................................75 Post-requisites................................... 75 Chapter 49: Removing the display panel..................76 Prerequisites..................................76 Procedure.................................... 76 Chapter 50: Replacing the display panel..................78 Procedure.................................... 78 Post-requisites................................... 78 Chapter 51: Removing the display cable..................79 Prerequisites..................................
  • Page 8 Updating the BIOS using the USB drive in Windows....................97 Dell SupportAssist Pre-boot System Performance Check diagnostics..............97 Running the ePSA Diagnostics..........................98 System diagnostic lights..............................98 Flea power release................................99 WiFi power cycle................................99 Dell Power Manager (DPM V3.0)..........................100 Chapter 60: Getting help and contacting Dell................101 Contents...
  • Page 9 You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at Dell...
  • Page 10 CAUTION: When you disconnect a cable, pull it by its connector or its pull tab, not the cable itself. Some cables have connectors with locking tabs or thumbscrews that you must disengage before disconnecting the cable. When disconnecting cables, keep them evenly aligned to avoid bending the connector pins. When connecting cables, ensure that the connector on the cable is correctly oriented and aligned with the port.
  • Page 11 Table 1. Screw list (continued) Component Secured to Screw type Quantity Screw image Fans System board M2x3 Status-light board Computer base M2x3 Power-button board Palm-rest assembly M2x3 Power-adapter port bracket Computer base M2.5x5 Fingerprint-reader board bracket Palm-rest assembly M2x2 USB Type-C port bracket System board M2.5x5 System board...
  • Page 12 After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1. Replace all screws and ensure that no stray screws remain inside your computer. 2. Connect any external devices, peripherals, or cables you removed before working on your computer. 3.
  • Page 13 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Procedure Procedure 1.
  • Page 14 Removing the base cover...
  • Page 15 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Procedure Procedure 1.
  • Page 16 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Prerequisites •...
  • Page 17 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Procedure •...
  • Page 18 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Prerequisites •...
  • Page 19 Removing the memory modules...
  • Page 20 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Procedure •...
  • Page 21 After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive.
  • Page 22 After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive.
  • Page 23 After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
  • Page 24 6. Remove the four screws (M3x3) that secure the hard-drive bracket to the hard drive. 7. Lift the hard-drive bracket off the hard drive. Removing the hard drive...
  • Page 25 After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
  • Page 26 After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.
  • Page 27 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Procedure •...
  • Page 28 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Prerequisites •...
  • Page 29 Removing the wireless card...
  • Page 30 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Procedure •...
  • Page 31 Post-requisites Replace the base cover. Replacing the wireless card...
  • Page 32 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Prerequisites •...
  • Page 33 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Procedure •...
  • Page 34 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Prerequisites •...
  • Page 35 10. Open the latch and disconnect the touchpad cable from the system board. 11. Peel off the tape that secures the keyboard cable to the system board. 12. Open the latch and disconnect the keyboard cable from the system board. 13.
  • Page 36 18. After performing all the above steps, you are left with the computer-base assembly. 19. Remove the coin-cell battery. 20. Remove the status-light board. 21. Remove the speakers. 22. Remove the system board. 23. Remove the power-adapter port. Removing the computer base...
  • Page 37 Removing the computer base...
  • Page 38 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Procedure •...
  • Page 39 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Prerequisites •...
  • Page 40 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Procedure •...
  • Page 41 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Prerequisites •...
  • Page 42 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Procedure •...
  • Page 43 After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 44 6. Turn the computer base over. 7. Remove the two screws (M2.5x5) that secure the power-adapter port bracket to the computer base. 8. Lift the power-adapter port bracket off the computer base. 9. Remove the two screws (M2.5x5) that secure the USB Type-C port bracket to the system board. 10.
  • Page 45 15. Turn the system board over. 16. Follow the procedure from step 5 to step 6 in Removing the heat sink. Removing the system board...
  • Page 46 After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 47 Entering the Service Tag in the BIOS setup program 1. Turn on or restart your computer. 2. Press F2 when the Dell logo is displayed to enter the BIOS setup program. 3. Navigate to the Main tab and enter the Service Tag in the Service Tag Input field.
  • Page 48 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Prerequisites •...
  • Page 49 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Procedure •...
  • Page 50 After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. NOTE: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
  • Page 51 3. Follow the procedure from step 4 to step 6 in “Removing the fans”. 4. Turn the system board over. 5. In sequential order (indicated on the heat-sink assembly), remove the six screws (M2x3) that secure the heat sink assembly to the system board.
  • Page 52 After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor.
  • Page 53 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Prerequisites •...
  • Page 54 6. Lift the fans off the heat sink. Removing the fans...
  • Page 55 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Procedure •...
  • Page 56 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Prerequisites •...
  • Page 57 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Procedure •...
  • Page 58 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Prerequisites •...
  • Page 59 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Procedure •...
  • Page 60 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Prerequisites •...
  • Page 61 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Procedure •...
  • Page 62 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Prerequisites •...
  • Page 63 4. After performing the above steps, you will be left with the display assembly. Removing the display assembly...
  • Page 64 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Procedure •...
  • Page 65 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Prerequisites •...
  • Page 66 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Procedure •...
  • Page 67 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Prerequisites •...
  • Page 68 6. Lift the keyboard, along with the cables, off the palm-rest assembly. Removing the keyboard...
  • Page 69 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Procedure •...
  • Page 70 2. Gently fold the keyboard cable with the end aligned at the fold line as shown in the image. Once folded correctly, the right edge of the keyboard cable should be lined up next to the line indicated on the palm-rest assembly. Replacing the keyboard...
  • Page 71 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Prerequisites •...
  • Page 72 Removing the display bezel...
  • Page 73 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Procedure •...
  • Page 74 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Prerequisites •...
  • Page 75 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Procedure •...
  • Page 76 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Prerequisites •...
  • Page 77 Removing the display panel...
  • Page 78 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Procedure •...
  • Page 79 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Prerequisites •...
  • Page 80 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Procedure •...
  • Page 81 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Prerequisites •...
  • Page 82 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Procedure •...
  • Page 83 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Prerequisites •...
  • Page 84 Removing the display back-cover and antenna assembly...
  • Page 85 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at Dell Regulatory Compliance Home Page. Topics: • Procedure •...
  • Page 86 Downloading the network driver Downloading the audio driver 1. Turn on your computer. 2. Go to Dell Support Site. 3. Click or tap Product support, enter the Service Tag of your computer, and then click or tap Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.
  • Page 87 8. Double-click or double-tap the driver file icon and follow the instructions on screen. Downloading the Wi-Fi driver 1. Turn on your computer. 2. Go to Dell Support Site. 3. Click or tap Product support enter the Service Tag of your computer, and then click or tap Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.
  • Page 88 2. Go to Dell Support Site. 3. Click or tap Product support, enter the Service Tag of your computer, and then click or tap Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.
  • Page 89 Boot sequence enables you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self-Test (POST), when the Dell logo appears, you can: ● Access System Setup by pressing F2 key ●...
  • Page 90 Entering BIOS setup program 1. Turn on (or restart) your computer. 2. During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press F2 immediately. NOTE: The F2 prompt indicates that the keyboard is initialized. This prompt can appear very quickly, so you must watch for it, and then press F2.
  • Page 91 Table 5. System setup options—System information menu (continued) General-System Information Memory Technology Displays the technology used for the memory. DIMM A Size Displays the DIMM A memory size. DIMM B Size Displays the DIMM B memory size. Processor Information Processor Type Displays the processor type.
  • Page 92 Table 6. System setup options—System Configuration menu  System Configuration SATA Operation Configure operating mode of the integrated SATA hard drive controller. Drives Enable or disable various drives on board. SMART Reporting Enable or disable SMART Reporting during system startup. USB Configuration Enable Boot Support Enable or disable booting from USB mass storage devices such as external hard drive, optical drive, and USB drive.
  • Page 93 Table 9. System setup options—Secure Boot menu (continued) Secure Boot Custom Mode Key Management Select the custom values for expert key management. Table 10. System setup options—Intel Software Guard Extensions menu  Intel Software Guard Extensions Intel SGX Enable Enable or disable Intel Software Guard Extensions. Enclave Memory Size Set the Intel Software Guard Extensions Enclave Reserve Memory Size.
  • Page 94 SupportAssist System Resolution Auto OS Recovery Threshold Control the automatic boot flow for SupportAssist System Resolution Console and for Dell OS Recovery tool. SupportAssist OS Recovery Enable or disable the boot flow for SupportAssist OS Recovery tool in the even of certain system errors.
  • Page 95 Table 16. System and setup password (continued) Password type Description Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. You can create a system password and a setup password to secure your computer. CAUTION: The password features provide a basic level of security for the data on your computer.
  • Page 96 5. Connect the coin-cell battery. 6. Replace the battery. 7. Replace the base cover. Clearing BIOS (System Setup) and System passwords Contact Dell technical support to clear the forgotten passwords. For more information, see Contact Support at Dell Support Site. System setup...
  • Page 97 Dell SupportAssist Pre-boot System Performance Check diagnostics SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and launched by the BIOS internally. The embedded system diagnostics provides options for particular devices or device groups allowing you to:...
  • Page 98 Invoke diagnostics boot by either of the methods that are suggested below: 1. Power on the computer. 2. As the computer boots, press the F12 key when the Dell logo is displayed. 3. In the boot menu screen, use Up/Down arrow key to select the Diagnostics option and then press Enter.
  • Page 99 For example, the power and battery-status light blinks amber two times followed by a pause, and then blinks white three times followed by a pause. This 2,3 pattern continues until the computer is turned off indicating no memory or RAM is detected. The following table shows different light patterns and describes what they indicate.
  • Page 100 Ensure that you download the Dell Power Manager (DPM 3.0) from Dell.com/support before connecting a Dell docking station. If you face any issues setting up your Dell docking station, see Dell Docking Solution User’s Guide at Dell.com/support/manuals for more information.
  • Page 101 Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 18. Self-help resources  Self-help resources Resource location Information about Dell products and services Dell Site My Dell...

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