Action
2
Verify that the print media is not damp and the
correct print media is used. See "Supported
Paper Sizes" on page 56. If not, use the print
media recommended for the printer.
Is the problem recovered?
3
Verify that the Paper Type setting in the printer
driver matches the print media you loaded.
On the Paper/Output tab in Printing
1
Preferences of the printer driver, check the
Paper Type setting.
Load dry (not damp) and correct print media,
2
and then click Print Test Page in Properties of
the printer driver.
Is the problem recovered?
4
Disable the Toner Saving Mode in the printer
driver.
On the Advanced tab in Printing Preferences
1
of the printer driver, ensure that the Toner
Saving Mode check box is not selected.
Is the problem recovered?
Toner smears or print comes off/Stain on back side
144
Troubleshooting
Yes
No
The task is
Go to action 3.
complete.
The task is
Go to action 4.
complete.
The task is
Contact Dell.
complete.