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Wrinkled/Stained paper
Action
1
Verify that the correct print media is being
used. See "Supported Paper Sizes" on page 56
and "Print Media Guidelines" on page 49. If not,
use the print media recommended for the
printer.
Is the problem recovered?
2
Check the crease. Is the crease within 30 mm of
the four edges of the envelope?
3a Does the envelope have a flap on the long edge? The envelope is
152
Troubleshooting
Yes
No
The task is
If printing on
complete.
an envelope, go
to action 2.
If printing on
print media
other than
envelopes,
contact Dell.
This type of
If the envelope
crease is
is 220 mm or
considered
longer (C5 or
normal. Your
Envelope#10),
printer is not at
go to action 3a.
fault.
If the envelope
is shorter than
220 mm
(Monarch or
DL), go to
action 3b.
The envelope
is C5. Go to
Envelope#10.
action 4a.
Go to 4b.
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Table of Contents
Troubleshooting
