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Restart Printer
Reseat NPA
Contact Support
NNN-NNN
Restart Printer
Reseat XXX
Contact Support
Paper Jam
NNN-NNN
Open Front Cover
Remove Paper
Paper Jam
072-NNN
Open Front Cover & Duplexer
Remove Paper
Paper Jam
NNN-NNN
Open Tray XXX
Remove Paper
Open & close Front Cover
Insert PrintCart
NNN-NNN
Insert
XXX Cartridge
Insert PHD
091-972
Insert PHD
Replace Cart.
093-NNN
Replace
XXX Cartridge
010-351
Restart Printer
Replace Fuser Now
Contact Support
Replace PHD
091-935
Replace PHD
Now
Contact Support
A communication card error occurred
between the network protocol adapter and
control card.
XXX is not fully inserted.
Error NNN-NNN relates to printer problems.
The printer detects a paper jam.
The printer detects a paper jam at the
duplexer.
The printer detects a paper jam at the tray
1 or tray 2.
XXX indicates the number of the tray.
The specified toner cartridge is either
missing or not fully inserted into the printer.
XXX is one of the following:
Black
Cyan
Yellow
Magenta
Error NNN-NNN relates to printer problems.
The PHD unit is either missing or not fully
inserted into the printer.
The toner cartridge is low on toner.
XXX is one of the following:
Black
Cyan
Yellow
Magenta
The fuser reaches the end of its life.
The PHD unit reaches the end of its life.
Turn off the printer to re-install the network protocol adapter, and
then turn the printer back on again. If this does not solve the
problem, contact Dell.
See
"Contacting
Dell".
Confirm that the unit is securely inserted. If this does not solve the
problem, contact Dell.
See
"Contacting
Dell".
Clear the paper path.
See
"Clearing
Jams".
Open the cover of the duplexer and clear the paper path.
See
"Clearing
Jams".
Pull out the specified tray and clear the paper path.
See
"Clearing
Jams".
Reinsert the specified toner cartridge.
See
"Replacing Toner
Cartridges".
Reinsert the PHD unit.
See
"Replacing the Print Head Device (PHD)
Remove the specified toner cartridge and install a new one.
If you do not replace the toner cartridge, print quality problems may
occur. Order a new toner cartridge at the website
(www.dell.com/supplies
or www.euro.dell.com/supplies).
See
"Replacing Toner
Cartridges".
Replace the fuser. If this does not solve the problem, contact Dell.
See the fuser replacement guide, Replacing the Fuser.
See
"Contacting
Dell".
Replace the PHD unit. If this does not solve the problem, contact Dell.
See
"Replacing the Print Head Device (PHD) Unit
See
"Contacting
Dell".
Unit".
".
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Table of Contents
Troubleshooting
