Page 1 N8100-1447F/1448F/1449F NEC Express5800/110Ge User's Guide 1st Edition 4-2008 ONL-510_006_01-110Ge-000-99-0803...
Page 2 The NEC product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.
Page 3 Keep this manual at hand for quick reference at anytime necessary. SAFETY INDICATIONS Follow the instructions in this manual for your safety to use the NEC Express server. Your server contains components with possible danger, hazards that may cause by ignoring warnings, and preventive actions against such hazards.
Page 4 SYMBOLS USED IN THIS MANUAL AND WARNING LABELS Attentions Indicates that improper use may cause an electric shock. Indicates that improper use may cause personal injury. Indicates that improper use may cause fingers to be caught. Indicates that improper use may cause fumes or fire. Indicates a general notice or warning that cannot be specifically identified.
Page 5 NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 6 (5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or consequential damages arising from the use of this manual regardless of Item (4).
Page 7: Preface
Purchase of this server is your assurance of receiving state-of-the-art, high quality hardware to meet your needs, both now and in the future. Read this User's Guide thoroughly to fully understand handling of the NEC Express server and appreciate its functions to the maximum extent.
Page 8: About This User's Guide
Chapter 6 Installing and Using Utilities describes how to install the utilities for the server. It also includes a description on using the attached "NEC EXPRESSBUILDER" DVD. Chapter 7 Maintenance provides you with all the information necessary to maintain successful operation of the server.
Page 9: In The Package
Appendix B Other Precautions provides supplementary notes on using the server. Appendix C IRQ provides a list of factory-set IRQs. Appendix D Installing Windows Server 2003 x64 Editions describes how to install Microsoft Windows Server 2003 x64 Editions without using Express Setup.
Page 10: Table Of Contents
Rear View..........................2-5 Internal View ..........................2-7 Mother Board..........................2-8 Standard Features .........................2-9 Remote Power-On Feature (Wake On LAN)................2-10 AC LINK Feature........................2-10 Security ..........................2-10 NEC EXPRESSBUILDER ....................2-11 NEC ESMPRO........................2-12 Maintenance Tools .........................2-12 System Diagnostic Utility ......................2-12 Remote Management......................2-13 Using Your Server........................2-14 POWER Switch........................2-14 SLEEP Switch ........................2-18...
Page 11 Making Backup Copies of System Information ..............5-33 Installing with the OEM-FD for Mass Storage Device ............5-34 Chapter 6 Installing and Using Utilities ............... 6-1 NEC EXPRESSBUILDER......................6-2 Autorun Menu ..........................6-6 Parameter File Creator........................6-7 Parameter File ..........................6-8 NEC ESMPRO ...........................6-18 Functions and Features......................6-18...
Page 12 Error Messages ..........................8-5 Error Messages after Power-on ....................8-5 POST Error Messages ......................8-6 Beep Codes..........................8-8 Solving Problems..........................8-9 Problems with NEC Express Server..................8-9 Problems with Windows......................8-14 Problems with NEC EXPRESSBUILDER ................8-18 Problems with Express Setup ....................8-19 Problems with RAID System Configuration ................8-20 Problems with Windows Autorun Menu ................8-22...
Page 13 Mouse............................B-6 Appendix C IRQ......................C-1 Appendix D Installing Windows Server 2003 x64 Editions........D-1 Before Installing Windows Server 2003 x64 Editions..............D-1 Optional Board Supported by NEC EXPRESSBUILDER............D-1 Service Pack Which EXPRESSBUILDER Supports ..............D-2 Installing Service Pack ......................D-2 Updating System ........................D-2 Re-installing to the Hard Disk Drive which has been upgraded to Dynamic Disk ....D-2 Mounting MO Device ......................D-2...
Page 14 Setting for Collecting Memory Dump (Debug Information).............D-26 Appendix E Installing Windows Server 2003 .............. E-1 Before Installing Windows Server 2003 ..................E-1 Optional Board Supported by NEC EXPRESSBUILDER............E-1 Service Pack Which EXPRESSBUILDER Supports .............. E-2 Installing Service Pack ......................E-2 Updating System ........................
Page 15: Chapter 1 Notes On Using Your Server
Chapter 1 Notes on Using Your Server This chapter includes information necessary for proper and safe operation of your server.
Page 16: Warning Labels
1-2 Notes on Using Your Server WARNING LABELS The warning label is attached to components with possible danger or their vicinity in your server to inform the user that a hazardous situation may arise when operating the server. (Do not intentionally remove or damage any of the labels.) If you find any labels totally/partially removed or illegible due to damage, contact your sales representative.
Page 17: Safety Notes
NEC assumes no liability for any accident resulting in personal injury, death, or property damage if the server has been used in the above conditions.
Page 18: Power Supply And Power Cord Use
1-4 Notes on Using Your Server Power Supply and Power Cord Use WARNING Do not hold the power plug with a wet hand. Do not disconnect/connect the plug while your hands are wet. Failure to follow this warning may cause an electric shock. CAUTION Plug in to a proper power source.
Page 19: Installation, Relocation, Storage, And Connection
Do not use any unauthorized interface cable. Use only interface cables provided by NEC and locate a proper device and connector before connecting a cable. Using an authorized cable or connecting a cable to an improper destination may cause a short circuit, resulting in a fire.
Page 20: Cleaning And Working With Internal Devices
1-6 Notes on Using Your Server Cleaning and Working with Internal Devices WARNING Do not disassemble, repair, or alter the server. Never attempt to disassemble, repair, or alter the server on any occasion other than described in this manual. Failure to follow this instruction may cause an electric shock or fire as well as malfunctions of the server.
Page 21: During Operation
Notes on Using Your Server 1-7 During Operation CAUTION Stay away from the fan. Keep your hand or hair away from the cooling fan on the rear of the server. Failure to follow this warning may get your hand or hair caught in the fan, resulting in injury.
Page 22: For Proper Operation
NEC recommends you use NEC's genuine products. Some third-party products claim that they support the server. However, repair of the server due to a failure or damage resulted from use of such third-party products will be charged.
Page 23: Transfer To Third Party
Notes on Using Your Server 1-9 TRANSFER TO THIRD PARTY The following must be observed when you transfer (or sell) the server or software provided with the server to a third party: Make sure to provide this manual along with the server to a third party. IMPORTANT: About data on the hard disk drive Be sure to take appropriate measures not to leak important data (e.g.,...
Page 24: Disposal And Consumables
For stable operation of the server, NEC recommends you replace these components on a regular basis. Consult with your service representative for replacement or the product lives.
Page 25: User Support
Notes on Using Your Server 1-11 USER SUPPORT Before Asking for Repair, do the following when the server appears to fail: Check if the power cord and the cables to other devices are properly connected. See Chapter 8 to find if your problem fits the description. If it does, take the recommended measure for it.
Page 26 1-12 Notes on Using Your Server Advice for Health The longer you keep using the computer equipment, the more you become tired, which may cause disorders of your body. When you use a computer, observe the following to keep yourself from getting tired: Good Working Posture You have good posture if the following are satisfied when you use a computer:...
Page 27: Chapter 2 General Description
Chapter 2 General Description This chapter provides information that you should be familiar with before using the server. It includes names and functions of the components and features of the server.
Page 28: Overview
2-2 General Description OVERVIEW Your server is a modular, multiprocessing server based on the Intel microprocessor family. It is a solid performer and offers the latest technology. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications.
Page 29: System Chassis
General Description 2-3 SYSTEM CHASSIS Names and functions of the components are shown below. Front View...
Page 30: General Description
2-4 General Description Front mask Open the front mask when accessing the 5.25-inch device, 3.5-inch device, optical disk drive, and/or floppy disk drive. File bay The file bay contains both a 5.25-inch device bay and a 3.5-inch device bay. Optical disk drive The optical disk drive reads data from the inserted CD-ROM or DVD-ROM.
Page 31: Rear View
General Description 2-5 Rear View...
Page 32 2-6 General Description AC inlet The AC inlet is connected with the power cord. Fixing screws Secures the left side cover. Cover lock plate Installing a theft prevention device protects the internal components of the server from being stolen. Mouse connector The mouse connector is connected with the mouse coming with the server.
Page 33: Internal View
General Description 2-7 Internal View Power supply Processor cooling fan DIMM slots Optical disk drive Device bay fixing screw To remove the hard disk drive bay, loosen this screw. To remove the file bay, remove this screw. 5.25-inch device bay An optical disk drive is factory installed in top bay.
Page 34: Mother Board
2-8 General Description MOTHER BOARD 4-2 4-3 4-4 17-1 17-2 17-3 17-4 11-1 11-5 11-3 11-6 11-4 11-2 Power connector Internal USB connector (unused) Rear cooling fan connector (for CPU) Internal USB connector for front panel Processor socket LED connector DIMM sockets Internal COM connector (unused) (The last digit indicates connector number.)
Page 35: Standard Features
RAID System (SATA) Self-diagnosis Power On Self-Test (POST) Test and Diagnosis Management Utilities Easy and Fine Setup NEC ESMPRO NEC EXPRESSBUILDER (system setup Off-line Maintenance Utility utility) RAID System Management Utility BIOS SETUP utility Parameter File Creator Power Saving Feature...
Page 36: Remote Power-On Feature (Wake On Lan)
2-10 General Description Remote Power-On Feature (Wake On LAN) The remote power-on function turns on the server through a network. It sends a special packet from the management computer to a remote server to turn it on if the server is off-powered. To enable this feature, you must select "Enabled"...
Page 37: Nec Expressbuilder
General Description 2-11 NEC EXPRESSBUILDER The DVD-ROM that comes with the server contains a setup utility called "NEC EXPRESSBUILDER." The major functions of the NEC EXPRESSBUILDER are: To install the Operating System. "Express Setup" helps you to install the Windows Operating System. (See Chapter 5.) To diagnose the system.
Page 38: Nec Esmpro
2-12 General Description NEC ESMPRO The NEC ESMPRO is server management software that runs on the OS. The NEC ESMPRO includes the NEC ESMPRO Manager for the server monitoring terminal and the NEC ESMPRO Agent for the NEC Express server.
Page 39: Remote Management
Remote management via LAN/WAN by using NEC DianaScope and centralized management of several systems For more information about remote management using Web browser, remote KVM feature, and remote device feature, refer to the "EXPRESSSCOPE Engine 2 User's Guide" stored in NEC EXPRESSBUILDER DVD. NOTE:...
Page 40: Using Your Server
2-14 General Description USING YOUR SERVER This section describes basic operations of your server including how to use devices such as the floppy disk drive and the optical disk drive. See Appendix B for notes on using the floppy disk, CD- ROM, and accessories including the keyboard and the mouse.
Page 41 ECC memory module, CPU module, keyboard, and mouse. POST also displays messages of the BIOS Setup utility, such as the start-up message, while in progress. With the factory setup of the server, the NEC logo appears on the display unit while POST is in progress. (To display the POST check results, press Esc.)
Page 42 2-16 General Description POST Execution Flow The following describes the progress of POST in the chronological order. IMPORTANT: Do not power off the server while POST is in progress. Do not make key entries or perform mouse operations while POST is in progress.
Page 43: Post Error Messages
General Description 2-17 If your server uses Onboard RAID Controller, the following message is displayed to prompt you to run RAID utility. Press <Ctrl><M> to Run LSI SoftwareRAID Configuration Utility Press Ctrl + M to run the utility. For detail explanation, see Chapter 4 for detail. IMPORTANT: The LSI Software RAID Configuration Utility is used to manage the data stored in hard disk drive, or for maintenance.
Page 44: Sleep Switch
2-18 General Description Power Off Follow the procedure below to power off the server. If the power cord of the server is connected to a UPS, refer to the manual that comes with the UPS or the manual for the application that controls the UPS.
Page 45: Optical Disk Drive
General Description 2-19 Optical Disk Drive The server is provided with the optical disk drive on its front to read/write data from/to a disc. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See pages 1-3 to 1-8 for details.
Page 46 2-20 General Description When you fail to eject: When you fail to eject the tray with the Open/Close button and take out the disc from the server, follow the procedure below. Press the POWER switch to power off the server. (The POWER/SLEEP lamp goes off.) Insert a metal pin of approximately 1.2 mm in diameter and 100 mm in length (a straightened large paper clip will make a substitute) into the emergency hole on the front of the optical disk drive and gently push it in until the tray is ejected.
Page 47 General Description 2-21 Use of the Disc Keep the following notes in mind to use the disc for the server: For the disk which does not conform to the CD standard, the playback of such a disk with the CD drive is not guaranteed. Do not drop the disc.
Page 48 2-22 General Description (This page is intentionally left blank.)
Page 49: Chapter 3 Setting Up Your Server
Chapter 3 Setting Up Your Server This chapter describes how to set up your server appropriate for your system, on a step-by-step basis.
Page 50: Setup Flow
Installing the operating system Install an operating system to the server. See Chapter 5. Installing the utilities Install the utilities in the provided NEC EXPRESSBUILDER DVD. See Chapter 6. Making backup copies of system information After all the system setup procedures are completed, make backup copies of system information.
Page 51: Unpacking The System
IMPORTANT: There are third-party products (memory modules, hard disk drives, etc.) available for the server in the markets. However, NEC recommends that you should use NEC products for stable operation. NEC assumes no liability for data errors and failures due to malfunction...
Page 52: Selecting Server Site
3-4 Setting Up Your Server SELECTING SERVER SITE Read the following precautions before selecting a suitable site for your server. The following describes installation of the server and connections to the server. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage.
Page 53 Setting Up Your Server 3-5 When you have selected a server site, hold the server by its bottom with at least three persons and carry it to the site, then place it slowly and gently. IMPORTANT: Do not hold the server by its front mask to lift the server.
Page 54: Connecting Peripheral Devices
3-6 Setting Up Your Server CONNECTING PERIPHERAL DEVICES Connect peripheral devices to the server. The server is provided with connectors for wide variety of peripheral devices. The figure on the next page illustrates available peripheral devices for the server in the standard configuration and locations of the connectors for the devices. CAUTION Observe the following instructions to use the server safely.
Page 55: Setting Up Your Server
Setting Up Your Server 3-7 Finally connect the power Mouse cord to the receptacle. Keyboard Device with the serial interface (e.g., modem)* Printer with the parallel interface Display unit Device with the USB interface (e.g., terminal adapter) (multiport repeater)
Page 56: Connecting Power Cord
3-8 Setting Up Your Server CONNECTING POWER CORD Connect the provided power cord to the server. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details.
Page 57 Setting Up Your Server 3-9 NOTES: To connect the power cord from the server to an uninterruptive power supply (UPS), use service outlets on the rear of the UPS. Refer to the manual that comes with the UPS for details. When the power cord from the server is connected to a UPS, change the BIOS SETUP utility of the server to link with power supply from the UPS.
Page 58: Turning On The Server
3-10 Setting Up Your Server TURNING ON THE SERVER Turn on the server and follow the on-screen instructions for setup. IMPORTANT: Before turning on the server: Some optional boards require setups with the BIOS SETUP utility before installation. If the server has a PCI board with the PCI-to- PCI bridge installed, the BIOS SETUP utility is enabled to launch.
Page 59 Setting Up Your Server 3-11 The POWER/SLEEP lamp on the front of the server comes on. In a few seconds, the NEC logo appears on the screen and the Power On Self-Test (POST) begins. The POST runs automatically when you power on the server or reset it with a keyboard operation (Ctrl + Alt + Delete).
Page 60: Installing Operating System
Without the backup data, you will not be able to recover the information. You can save the information by the following process. Insert the NEC EXPRESSBUILDER DVD into the optical disk drive and reboot the system. Select [Tool menu (Normal mode)].
Page 61: Chapter 4 Configuring Your Server
Chapter 4 Configuring Your Server Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS SETUP Utility. Several unique system parameters are configured using the BIOS SETUP, which is stored in the system FLASH memory.
Page 62: System Bios (Bios Setup Utility)
4-2 Configuring Your Server SYSTEM BIOS (BIOS SETUP UTILITY) The BIOS Setup utility is provided to make basic hardware configuration for the server. This utility is pre-installed in the flash memory of the server and ready to run. The server is configured with the correct parameters using the BIOS Setup utility and shipped in the best conditions.
Page 63: Starting Setup Utility
Configuring Your Server 4-3 Starting SETUP Utility A few seconds after powering on, the following message appears at bottom left on the screen. Press <F2> to enter SETUP or Press <F12> to boot from Network Press F2 to start the BIOS Setup utility and display its Main menu. If you have previously set a password with the BIOS Setup utility, the password entry screen appears.
Page 64: Description On On-Screen Items And Key Usage
4-4 Configuring Your Server Description on On-Screen Items and Key Usage Use the following keyboard keys to work with the BIOS Setup utility. These keys are also listed at the bottom of the menu screen. Indicates there Indicates the current menu. are submenus.
Page 65: Configuration Examples
Select [Main] - [System Date]. Link with Management Software To control power supply of the server with NEC ESMPRO Manager via the network Select [Advanced] - [Advanced Chipset Control] - [Wake On LAN/PME] - [Enabled]. Select [Server] - [AC LINK] - [Stay Off].
Page 66 4-6 Configuring Your Server Memory To check the installed memory (DIMM board) status Select [Advanced] - [Memory Configuration] and check the status indications. The on-screen DIMM group numbers and socket locations on the mother board are associated as shown in the following figure. DIMM #4 DIMM #2 DIMM #3...
Page 67: External Devices
Configuring Your Server 4-7 Keyboard To set Numlock Select [Advanced] - [Numlock] – [On]/[Off]. Security To set passwords on the BIOS Select [Security] - [Set Supervisor Password] and enter a password. Select [Security] - [Set User Password] and enter a password. Set Supervisor password first, then User password.
Page 68: Menu And Parameter Descriptions
4-8 Configuring Your Server Menu and Parameter Descriptions The SETUP utility has the following six major menus: Main Advanced Security Server Boot Exit To set minute functions, select a submenu from the above menus. The following describes available functions and parameters, as well as the factory-set, for each menu. Main If BIOS Setup is started, the Main menu appears first.
Page 69 Configuring Your Server 4-9 The items which can be set on the Main menu screen and their functions are described below. Option Parameter Description Your Setting System Time HH:MM:SS Set the system time. System Date MM/DD/YYYY Set the system date. Legacy Diskette A [Disabled] Set the settings of optional floppy disk...
Page 70: Advanced Processor Options
4-10 Configuring Your Server Advanced Processor Options If you select "Advanced Processor Options" on the Main menu, the screen shown below appears. The menu displayed depends on the installed CPU.
Page 71 Configuring Your Server 4-11 See the table below for the items. Option Parameter Description Your Setting Processor Retest [No] If yes, BIOS will clear historical processor status and retest the processor on the next boot. CPU Speed nnn GHz Displays clock speed for the processor.
Page 72 Diagnostic Screen (POST) running screen is displayed or not Enabled on booting. If disabled, the BIOS will display the NEC logo during POST. Press Esc to switch to the POST running screen. Reset [No] Select "Yes" if you want to clear the system Configuration Data configuration data stored in POST.
Page 73: Memory Configuration
Configuring Your Server 4-13 Memory Configuration The following screen appears if you select "Memory Configuration" on the Advanced menu. See the table below for the items. Option Parameter Description Your Setting Installed memory – Indicates the total capacity of the base memory.
Page 74: Pci Configuration
4-14 Configuring Your Server PCI Configuration The following screen appears if you select "PCI Configuration" on the Advanced menu. Selecting an item on the screen allows the proper submenu to appear. See the table below for the items. Option Parameter Description Your Setting PCI Slot 1-4...
Page 75 Configuring Your Server 4-15 Onboard NIC The following screen appears if you select "Onboard NIC" on the "PCI Configuration" of Advanced menu. See the table below for the items. Option Parameter Description Your Setting LAN Controller Disabled Specify whether to enable or disable the [Enabled] onboard LAN controller.
Page 76: Peripheral Configuration
4-16 Configuring Your Server Peripheral Configuration The screen shown below appears if you select "Peripheral Configuration" on the Advanced menu. See the table below for the items. IMPORTANT: Note that the interrupt and/or base I/O address are not overlapped with others. If the value set for the interrupt or base I/O address is used in another resource, the yellow asterisk (*) appears.
Page 77 Configuring Your Server 4-17 Option Parameter Description Your Setting Base I/O address [378] Selects the base I/O address for parallel port. Interrupt IRQ5 Selects the interrupt for parallel port. [IRQ7] DMA channel [DMA1] Selects the interrupt for parallel port. DMA3 PS/2 Mouse Disabled If disabled, PS/2 mouse port will not...
Page 78 4-18 Configuring Your Server Advanced Chipset Control The following screen appears if you select "Advanced Chipset Control" on the Advanced menu. See the table below for the items. Option Parameter Description Your Setting Enable Multimedia [No] Specify whether the timer Timer corresponding to multimedia is enabled or disabled.
Page 79 Configuring Your Server 4-19 Security The Security menu appears if you move the cursor to the position of "Security". Press Enter on "Set Supervisor Password" or "Set User Password" to display the dialog to set/change password. IMPORTANT: User password can be set only when Supervisor password is already set.
Page 80 4-20 Configuring Your Server See the table below for the items. Option Parameter Description Your Setting Supervisor Clear Indicates the password setting status. Password Is User Password Is Clear Indicates the password setting status. Set Supervisor Up to eight Press Enter to display the supervisor Password alphanumerics password input screen.
Page 81 Configuring Your Server 4-21 Security Chip Configuration Selecting "Security Chip Configuration" on the Security menu shows the following screen. The screen shows when [TPM Support] is set to [Enabled]. See the table below for the items. Option Parameter Description Your Setting TPM Support [Disabled] Specify whether the TPM (Trusted...
Page 82 4-22 Configuring Your Server IMPORTANT: If you select any parameter except for [No Change] to change TPM State, a confirmation screen as shown below appears at the end of POST after restarting the system. Select [Execute] on the confirmation screen to determine the change you have made. When [Enable &...
Page 83 Configuring Your Server 4-23 Server The Server menu appears if you move the cursor to "Server". See the table below for the items. Option Parameter Description Your Setting Assert NMI on Disabled Indicates whether PCI SERR is SERR [Enabled] supported or not. Post Error Pause Disabled Indicates whether POST is aborted once...
Page 84: System Management
4-24 Configuring Your Server System Management The following screen appears if you select "System Management" on the Server menu and press Enter. See the table below for the items. Option Parameter Description Your Setting BIOS Version – Displays the current BIOS version. Board Part Number –...
Page 85: Console Redirection
Configuring Your Server 4-25 Console Redirection The following screen appears if you select "Console Redirection" on the Server menu and press Enter. See the table below for the items. Option Parameter Description Your Setting BIOS Redirection Port [Disabled] Specify the address/interrupt of the serial port to which a remote console Serial Port A is connected.
Page 86 4-26 Configuring Your Server Boot If you move the cursor to the position of "Boot", the Boot menu appears, which is used to set the boot priority. The server searches for devices in the order set in this menu on booting. Finding the boot software, the server starts the software.
Page 87 To change the priority of a device, move the cursor to the device by using the ↑ or ↓, and press + or –. IMPORTANT: To boot NEC EXPRESSBUILDER, set the priority of the devices as shown in the figure above.
Page 88 4-28 Configuring Your Server Exit The Exit menu appears if you move the cursor to "Exit". The options on the menu are described below. Exit Saving Changes Select this item to terminate SETUP after saving the newly selected information in CMOS (nonvolatile memory).
Page 89 Configuring Your Server 4-29 Discard Changes Select this item to return the values modified currently to the previous values before saving the values to CMOS. Save Changes Select this item to save the newly selected information to CMOS (non-volatile memory) without the termination of SETUP.
Page 90: Configuring Mother Board Jumpers
4-30 Configuring Your Server CONFIGURING MOTHER BOARD JUMPERS You can use the following procedure to clear the CMOS data in the server. IMPORTANT: Clearing the CMOS data resumes the factory-set configuration data. Do not change any other switch settings. Any change may cause the server to fail or malfunction.
Page 91: Clearing Password
Configuring Your Server 4-31 The following describe the clearing procedure. WARNING Do not disassemble, repair, or alter the server. Never attempt to disassemble, repair, or alter the server on any occasion other than described in this manual. Failure to follow this instruction may cause an electric shock or fire as well as malfunctions of the server.
Page 92: Raid System Configuration
4-32 Configuring Your Server RAID SYSTEM CONFIGURATION This section describes how to use the internal hard disk drives as RAID System by Onboard RAID Controller (LSI Embedded MegaRAID). About the optional RAID Controller (N8103-116/117), refer to the documents provided with optional RAID Controller.
Page 93: Raid Levels
Configuring Your Server 4-33 RAID Levels The record mode enabling the RAID feature includes several levels. Among the levels, the Onboard RAID Controller (LSI Embedded MegaRAID) supports RAID levels 0, 1, and 10. The number of hard disk drives required to create a disk group varies depending on the RAID level as shown in the table below.
Page 94 4-34 Configuring Your Server Virtual Disk Virtual disk is a logical drive defined in disk group. It is recognized as a physical drive by OS. The allowable number of virtual disks is up to 8 per disk group, or up to 8 per controller. The figure below shows a sample configuration in which the Onboard RAID Controller (LSI Embedded MegaRAID) is connected with two HDDs, creating one Disk Group.
Page 95 Configuring Your Server 4-35 RAID Levels This section describes RAID levels that the Onboard RAID Controller (LSI Embedded MegaRAID) supports. The available RAID levels are RAID0, RAID1, and RAID10 (striping of RAID1). Characteristics of RAID Levels The table below lists the characteristics of the RAID levels. Level Function Redundancy...
Page 96 4-36 Configuring Your Server RAID1 In the RAID1 level, data saved in a HDD is written to another HDD without change. The mode is called "mirroring". When data is written onto a single HDD, the same data is written onto another HDD. If either of the HDDs is defected, the other HDD containing the same data can substitute for the defected HDD.
Page 97: Configuration By Onboard Raid Controller
Configuring Your Server 4-37 Configuration by Onboard RAID Controller This section describes how to use the internal hard disk drives as RAID System by Onboard RAID Controller (LSI Embedded MegaRAID). Installing the Hard Disk Drives Install the required number of hard disk drives for the desired RAID level to your server. See Chapter 9 for installation procedure.
Page 98 4-38 Configuring Your Server See the section "Preparing for Installation and Removal" as described in Chapter 9 of this guide to prepare. Remove the left side cover (see Chapter 9). Locate the position of the RAID configuration jumper on the mother board as shown below.
Page 99: Setup Utility
Configuring Your Server 4-39 Setup Utility This section describes the RAID configuration tool, LSI Software RAID Configuration Utility. This utility resides on the LSI Software RAID, therefore, its operation is independent from the operating system. Running LSI Software RAID Configuration Utility When the following screen appears after you have powered on the server, press Esc.
Page 100: Quitting Lsi Software Raid Configuration Utility
4-40 Configuring Your Server Quitting LSI Software RAID Configuration Utility To quit the utility, press Esc in the TOP menu of LSI Software RAID Configuration Utility. When a confirmation message appears, select [Yes]. When the above message appears, press Ctrl + Alt + Delete. The server is rebooted.
Page 101: Menu Tree
Configuring Your Server 4-41 Menu Tree +: Selection/execution parameter : Setting parameter. •: Information display >: Can be set (modified) after creation of virtual drive Menu Description +Configure Performs Configuration settings +Easy Configuration Set configuration (Using fixed value) +New Configuration Set new configuration +View/Add Configuration Additional setting / viewing configuration...
Page 102 4-42 Configuring Your Server Operating Procedures for Configuration Utility Creating/Adding Configuration Run LSI Software RAID Configuration Utility Set new configuration information (pack/virtual drive settings) Check the virtual drive settings Initialize virtual drive Perform Consistency Check Exit LSI Software RAID Configuration Utility Run LSI Software RAID Configuration Utility.
Page 103 Configuring Your Server 4-43 When a confirmation message (Proceed?) is displayed, select "Yes." The SCAN DEVICE starts (scanning information is displayed at the bottom of the screen). Upon completion of SCAN DEVICE, the "New Configuration - ARRAY SELECTION MENU" screen appears. Move the cursor onto the hard disk drive to be packed by using cursor key and then press Space to select the hard disk drive.
Page 104 4-44 Configuring Your Server Press F10 to create virtual drive. The "Virtual Drives Configured" screen appears. (The figure below shows an example of RAID1 configured with two hard disk drives.) Select "RAID," "Size", "DWC", "RA", or "Span" by using cursor keys. Then press Enter to fix the selection and set each value.
Page 105 Configuring Your Server 4-45 (5) "Span: Sets Span. Parameter Remarks SPAN=NO Does not set span. SPAN=YES Sets span. When performing SPAN, create two or more sets of the same pack at pack creation, as shown in the figure below. STRIPING of RAID1 When all settings are completed, select "Accept"...
Page 106 4-46 Configuring Your Server Execute Check Consistency on the virtual drive that has been initialized. See "Check Consistency" for details. Press Esc to return to the TOP menu and exit from LSI Software RAID Configuration Utility. IMPORTANT: Be sure to execute Check Consistency after creating configuration. Be sure to execute Consistency Check if you have configured the RAID drives by Express Setup.
Page 107 Configuring Your Server 4-47 Manual Rebuild Replace hard disk drive Run LSI Software RAID Configuration Utility Execute rebuilding Exit LSI Software RAID Configuration Utility Replace a hard disk drive and turn on the server. Run LSI Software RAID Configuration Utility. Select "Rebuild"...
Page 108 4-48 Configuring Your Server Setting Hot Spare Install a hard disk drive Run LSI Software RAID Configuration Utility Set for hot spare. Exit LSI Software RAID Configuration Utility Install a hard disk drive to be used as hot spare, and then turn on the server. Run LSI Software RAID Configuration Utility.
Page 109 Configuring Your Server 4-49 Press Esc to return to the TOP menu and exit LSI Software RAID Configuration Utility. IMPORTANT: Select "Objects" → "Physical Drive" → "Port #X" → "Force Offline" to cancel the hot spare setting. When two or more hard disk drives (of the same capacity) are assigned as hot spare, rebuilding is performed in order starting from the one with the smaller CH number/ID number.
Page 110: Check Consistency
4-50 Configuring Your Server Check Consistency Run LSI Software RAID Configuration Utility Perform Check Consistency Exit LSI Software RAID Configuration Utility Run LSI Software RAID Configuration Utility. Select "Check Consistency" from the TOP menu. The "Virtual Drives" screen appears. Move the cursor onto the virtual drive to be checked, and press Space to select it. When virtual drive has been selected, press F10 to start consistency check.
Page 111 Configuring Your Server 4-51 Others Clear Configuration Clears configuration information. Select "Configure" → "Clear Configuration" from the TOP menu. Executing "Clear Configuration" clears all configuration information on the RAID Controller and hard disk drives. The configuration information on all channels of the RAID Controller is also cleared.
Page 112: Lsi Software Raid Configuration Utility And Universal Raid Utility
4-52 Configuring Your Server LSI Software RAID Configuration Utility and Universal RAID Utility You can use Universal RAID Utility for configuration and management, monitoring of RAID System after start up operating system. The point to keep in mind when I use Universal RAID Utility together with LSI Software RAID Configuration Utility is as follows.
Page 113 Configuring Your Server 4-53 Disk Array LSI Software RAID Configuration Utility manages Disk Array by a number beginning with 0. You can see a number of Disk Array where [Axx] of [Objects - PHYSICAL DRIVE SELECTION MENU] DG X] in [Objects] menu. Universal RAID Utility manages Disk Array by a number beginning with 1.
Page 114 4-54 Configuring Your Server The setting level of Universal RAID Utility and the setting value Setting level of Universal Item Setting value RAID Utility Rebuild Priority High Rebuild Rate (LSI Software Middle RAID Configuration Utility) Consistency Check Priority High Chk Const Rate (LSI Software Middle RAID Configuration Utility) NOTES:...
Page 115: Chapter 5 Installing The Operating System With Express Setup
Chapter 5 Installing the Operating System with Express Setup This section describes information on using Express Setup to install and configure the following operating systems to the server. Microsoft® Windows® Server 2003 Standard Edition Microsoft® Windows® Server 2003 R2 Standard Edition To use the server with the other operating systems described in this section, contact your service representative.
Page 116: About Express Setup
If you want to use the drivers located on the "OEM-Disk for Mass Storage Device" that ships with optional boards, a parameters file is mandatory. You can create a parameters file in advance using "Parameter File Creator" included in NEC EXPRESSBUILDER.
Page 117: Microsoft Windows Server 2003
Installing the Operating System with Express Setup 5-3 Microsoft Windows Server 2003 This section explains how to install Microsoft® Windows® Server 2003 by using the Express Setup. IMPORTANT: Be sure to prepare Windows Server 2003 CD-ROM that includes Service Pack 1. NOTES: Express Setup does not support the installation of Windows Server x64 Editions.
Page 118: Service Pack Which Expressbuilder Supports
5-4 Installing the Operating System with Express Setup Service Pack Which EXPRESSBUILDER Supports The EXPRESSBUILDER DVD attached to the server supports the following combination of the OS installation media and Service Pack. Windows Server 2003 R2 x64 Edition – OS installation media (with Service Pack 2) –...
Page 119: Optional Board Supported By Nec Expressbuilder
Installing the Operating System with Express Setup 5-5 Optional Board Supported by NEC EXPRESSBUILDER NEC EXPRESSBUILDER attached to this computer supports the following optional boards: NOTE: If you want to install the other boards except ones listed below by using a driver floppy disk ("OEM-FD for Mass storage device"), see "Exceptional setup"...
Page 120: Mounting Mo Device
5-6 Installing the Operating System with Express Setup Mounting MO Device Do not mount an MO device on this computer during the Windows installation. About Removable Media Do not set removable media, such as DAT, into the device mounted on this computer during the Windows installation.
Page 121: About The System Partition Size
Installing the Operating System with Express Setup 5-7 About the System Partition Size The system partition size can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size + Application Size Size necessary to install the system = 3500MB (Windows Server 2003 R2) = 3500MB (Windows Server 2003 with Service Pack1)
Page 122: Installing The Service Pack
5-8 Installing the Operating System with Express Setup Dividing into the partition of the recommended size into multiple disks as written below will solve problem that it cannot be reserved in one disk. Set the "Size required for installation + Paging file size". See Chapter 5 and set that debugging information (equivalent to the dump file size) is to be written to a separate disk.
Page 123: Flow Of Setup
Installing the Operating System with Express Setup 5-9 FLOW OF SETUP This section visually describes the flow of the setup operated by Express Setup. Loading parameters (Step 2) Skip Next Select the operating system (Step 3) Next RAID configuration (Step 4) Next Windows Confirm Setting / Input (Steps 5 to 10)
Page 124: Installing The Windows Server 2003
Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server. Press the RESET switch or press Ctrl, Alt, and Delete to reboot from the NEC EXPRESSBUILDER. (You may also turn off and then on again to reboot the server.) The system will boot from the DVD-ROM and NEC EXPRESSBUILDER starts.
Page 125 Installing the Operating System with Express Setup 5-11 [Load parameters] steps are displayed. [Do not load parameters] (1) Select [Do not load parameters]. (2) Click [Next]. NOTE: If a floppy disk drive is not connected, select this item. [Load parameters] (1) Insert the floppy disk containing the parameters file.
Page 126 You can use only the physical devices that have same model number to configure logical drive. If the process is not finished normally, the driver may not be stored in the EXPRESSBUILDER. See "Optional Board Supported by NEC EXPRESSBUILDER" described earlier in this chapter.
Page 127 Installing the Operating System with Express Setup 5-13 Specify the installing medium and the Windows system partition. [Specify medium / Partition] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next]. IMPORTANT: About partition size – Specify the partition size larger than required minimum size for OS installation.
Page 128 5-14 Installing the Operating System with Express Setup Enter the user information and client license mode. [Enter basic parameters] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next]. NOTE: Even if you do not input value into "Administrator password", "Confirm password", "??????"...
Page 129 Installing the Operating System with Express Setup 5-15 Enter the domain or workgroup name to be used. [Enter domain account] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next]. Select the installing components. [Select Windows components] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next].
Page 130 5-16 Installing the Operating System with Express Setup Select the installing applications. [Select applications] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next]. Save the parameters. [Save parameters] steps are displayed. If you want to save the parameters , set the free formatted floppy disk. Select [Save parameters], enter the file path of the parameters files into the text box and click [Next].
Page 131 Insert CD-ROM or floppy disk attached to the Mass Storage Driver and proceed operation according to the message. Remove NEC EXPRESSBUILDER DVD from the optical disk drive according to the message. If you proceed the setup by using setup parameter file, remove the floppy disk from the floppy disk drive.
Page 132 5-18 Installing the Operating System with Express Setup If you selected [Install the Service Pack] at [Specify Medium Partition] step, follow the procedure below. 1) Follow the message to take Windows Server 2003 CD-ROM out of the optical disk drive. 2) Follow the message to insert Windows Server 2003 Service Pack 2 into the optical disk drive.
Page 133: Installing And Setting Device Drivers
Installing the Operating System with Express Setup 5-19 Installing and Setting Device Drivers Follow these steps to install and configure the device drivers. PROSet PROSet is a utility that confirms the function of network contained in network driver. Utilizing PROSet enables the following items: Confirm detailed information of the adapter.
Page 134 Choose "I accept the terms in the license agreement" and click [Next]. Click [Next]. Choose "I accept the terms in the license agreement" and click [Next]. Click [Install]. When [InstallShield Wizard Completed] window is displayed, click [Finished]. Remove the NEC EXPRESSBUILDER DVD from the optical disk drive, restart the system.
Page 135 Installing the Operating System with Express Setup 5-21 Adapter Fault Tolerance (AFT)/Adaptive Load Balancing (ALB) Adapter Fault Tolerance (AFT) is a feature that creates a group containing more than one adapter and automatically converts the process of the working adapter to the other adapter in the group when any trouble occurred on that adapter.
Page 136 5-22 Installing the Operating System with Express Setup If necessary to set the adapter priority setting, refer the following step. If not, go through to step 7. 1. Click [Settings] tab on [TEAM:xxx #yy Properties]. 2. Click [Modify Team]. 3. Point to the adapter [Intel(R)PRO/1000..]and click [Set Primary] or [Set Secondary]. 4.
Page 137: Network Driver
Installing the Operating System with Express Setup 5-23 Network Driver Specify the details of network driver. One standard network driver that is mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. IP addresses is not be able to set when the "Internet Protocol (TCP/IP)" check box OFF. This phenomenon will occur with the certain condition.
Page 138 5-24 Installing the Operating System with Express Setup [When PROSet is installed] The [Intel(R) PROSet] dialog box appears. * The procedure in the case of the standard start menu Click Start menu, point to [Control Panel], [administrative tools], and click [Computer Management] and then double click the [(Network Adapter Name)] in the Network Adapter list.
Page 139: Optional Network Board Driver
If you want to utilize optional Network Board (N8104-112/119/111/120/121/125/126), the network driver will be installed automatically. Therefore, the driver attached to the Network board should not be used. If you want to utilize optional Network Board, install the driver stored in NEC EXPRESSBUILDER DVD. In case of utilizing (N8104-111) "\006\win\winnt\dotnet\dl3\pro100\win32"...
Page 140: Graphics Accelerator Driver
5-26 Installing the Operating System with Express Setup Graphics Accelerator Driver If you utilize standard graphics accelerator drivers, update your system with NEC EXPRESSBUILDER DVD attached to your system. Standard graphics accelerator drivers will be installed automatically. Please follow the following procedure when you want to re-install the driver individually.
Page 141: Setting For Solving Problems
Installing the Operating System with Express Setup 5-27 Setting for Solving Problems Setup the following issue in advance so that your computer can recover from any trouble precisely and as soon as possible when it should occur. Memory Dump (Debug Information) This section describes the procedures for collecting memory dump (debug information) in the server.
Page 142 5-28 Installing the Operating System with Express Setup IMPORTANT: Windows Server 2003 x64 Editions To specify "Complete Memory Dump" to write the debug information is recommended. If the mounted memory size is larger than 2GB, "Complete Memory Dump" cannot be specified so that specify "Kernel Memory Dump"...
Page 143 Installing the Operating System with Express Setup 5-29 Specify "Complete memory dump" and modify [Dump file:] in the [Write debugging information] group box. e.g. Write the debug information in D drive write the file name "MEMORY.DMP". D:\MEMORY.DMP Click [Settings] on the [Performance] group box. The [Performance Options] window appears.
Page 144 5-30 Installing the Operating System with Express Setup Windows Dr. Watson Windows Dr. Watson is a debugger for application errors. If any application error is detected, Dr. Watson diagnoses the server and logs diagnostic information (log). Follow the procedure below and specify Dr.
Page 145 Installing the Operating System with Express Setup 5-31 Network Monitor Utilizing Network Monitor helps you to investigate and manage with network trouble. To utilize Network Monitor, you need to restart the system after the installation has completed, so we recommend to install Network Monitor before any network trouble may occur. Point to [Settings] from Start menu and click [Control Panel].
Page 146: Installing Maintenance Utilities
5-32 Installing the Operating System with Express Setup Installing Maintenance Utilities Various maintenance utilities are contained in your NEC EXPRESSBUILDER DVD. See Chapter 6 for installing the utilities to your server or management workstations. Updating the System – Installing Service Pack –...
Page 147: Making Backup Copies Of System Information
Without the backup data, you will not be able to recover the information. You can save the information by the following process. Insert the NEC EXPRESSBUILDER DVD into the optical disk drive and reboot the system. Select [Tool menu (Normal mode)].
Page 148: Installing With The Oem-Fd For Mass Storage Device
If you would like to install or re-install the OS when the system has new mass storage device not to be supported by NEC EXPRESSBUILDER, you have to set as follows. Read the manual supplied with the mass storage device before setting the server.
Page 149 Chapter 6 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER DVD that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER.
Page 150: Nec Expressbuilder
6-2 Installing and Using Utilities NEC EXPRESSBUILDER The NEC EXPRESSBUILDER (referred to as "EXPRESSBUILDER" hereinafter) helps you install the Operating system/the Management software or use the maintenance utilities. When you insert the EXPRESSBUILDER disk into the optical disk drive and reboot the system, the...
Page 151 Installing and Using Utilities 6-3 OS installation If you select this item, the Top menu appears. IMPORTANT: This tool is Configuration Tool that built on Windows PE 2.0 technology. Pay attention to the automatic reboot that occurs after 72 hours from start.
Page 152: Chapter 6 Installing And Using Utilities
6-4 Installing and Using Utilities Tool menu (Normal Mode) If you select this item, the Tool menu appears. You can use the below functions for maintenance. – Maintenance Utility The Maintenance Utility is usually used by the service representative. (See Chapter 8.) –...
Page 153 Installing and Using Utilities 6-5 Tool menu (Redirection Mode) If you want to operate this computer via the BIOS redirection (the console-less function), select this item. The menu's functions are the same as the "Tool menu (Normal Mode)".
Page 154: Autorun Menu
6-6 Installing and Using Utilities Autorun Menu When the EXPRESSBUILDER disk is inserted into the optical disk drive, Windows automatically launches the menu as shown below. This menu is used to, Read the User's Guide or the other documents, Update the server system (Windows drivers), and Install the management software.
Page 155: Parameter File Creator
Also, you can install the system with the same specification as before when re-installing the system. We recommend you to create [Parameter file] to setup the servers from NEC EXPRESSBUILDER. When using a floppy disk, a USB floppy disk drive is required.
Page 156: Parameter File
IMPORTANT: Do not remove NEC EXPRESSBUILDER DVD from drive during a parameter file creation. Start the OS. Insert the NEC EXPRESSBUILDER DVD into the optical disk drive. The menu will appear. Right-click on the screen or left-click [Setup Windows]. The menu will appear.
Page 157 Installing and Using Utilities 6-9 Click [Parameter File Creator]. Parameter File Creator will appear.
Page 158 6-10 Installing and Using Utilities [Load Parameters] step is displayed. Select [Do not load parameters] from the menu, click [Next]. Select the installing Operating System. Select [Install the Windows (32bit editions)] from the menu, click [Next].
Page 159 Installing and Using Utilities 6-11 Enter the setting of a logical drive. [Enter RAID setting] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next]. IMPORTANT: At "The number of the total physical devices", Parameter File Creator displays upper limit that the RAID controller can support.
Page 160 6-12 Installing and Using Utilities Specify the installing medium and the Windows system partition. [Specify medium / Partition] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next]. IMPORTANT: About partition size – Specify the partition size larger than required minimum size for OS installation.
Page 161 Installing and Using Utilities 6-13 Enter the user information and client license mode. [Enter basic parameters] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next]. IMPORTANT: Computer name and User name are required parameters. NOTE: Even if you do not input value into "Administrator password", "Confirm password", "...
Page 162 6-14 Installing and Using Utilities Enter the setting of the network protocol. [Enter network protocol] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next]. NOTE: The order of entry in custom setting may differ from the numbering of LAN port.
Page 163 Installing and Using Utilities 6-15 Select the installing components. [Select Windows components] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next] Select the installing applications. [Select applications] steps are displayed. Confirm the parameters, modify if necessary, and then click [Next].
Page 164 6-16 Installing and Using Utilities Save the parameters. [Save parameters] steps are displayed. If you want to save the parameters, set the free formatted floppy disk. Select [Save parameters], enter the file path of the parameters files into the text box and click [Next].
Page 165 Installing and Using Utilities 6-17 Now [the floppy disk containing the parameters file] has been created. Click [Yes] to exit Parameter File Creator. NOTES: If you modify existing information file (parameter file), click "Load Parameters" at [Load Parameters] screen. Refer to help to modify information file.
Page 166: Nec Esmpro
6-18 Installing and Using Utilities NEC ESMPRO The NEC ESMPRO lets a system administrator manage remote servers across a network. NEC ESMPRO monitors server hardware and software configurations, failures, and performance. With log data collected by NEC ESMPRO, a system administrator can track long-term and short-term performance, monitor server usage, create graphs to record trends, and check server failure rates.
Page 167: Universal Raid Utility
Universal RAID Utility. Setup with Express Setup You can install Universal RAID Utility with Express Setup contained in NEC EXPRESSBUILDER DVD. When you start the Express Setup, a dialog to specify an application appears. Select [Universal RAID Utility] on the dialog.
Page 168: Using Universal Raid Utility Via Network
6-20 Installing and Using Utilities Using Universal RAID Utility via Network Universal RAID Utility doesn't have the function of management to computer installed RAID Controller via network. If you want to manage it via network, please use the function of remote console (ex.
Page 169: Chapter 7 Maintenance
MAKING BACKUP COPIES NEC recommends you make backup copies of your valuable data stored in hard disk drives of the server on a regular basis. For backup storage devices suitable for the server and backup tools, consult with your service representative.
Page 170: Cleaning
7-2 Maintenance CLEANING Clean the server on a regular basis to keep the server in a good shape. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details.
Page 171: Cleaning The Server
Maintenance 7-3 Cleaning the Server For daily cleaning, wipe the external surfaces of the server with a dry soft cloth. Follow the procedure below if stains remain on the surfaces: IMPORTANT: To avoid altering the material and color of the server, do not use volatile solvents such as thinner and benzene to clean the server.
Page 172: Cleaning The Interior
7-4 Maintenance Cleaning the Interior One of the most important items in a good maintenance program is regular and thorough cleaning of the interior of the server, especially around the mother board. Dust buildup inside the server can lead to several problems. As dust acts as a thermal insulator, a buildup can prevent proper system cooling.
Page 173: Cleaning The Keyboard/Mouse
Maintenance 7-5 Cleaning the Keyboard/Mouse Make sure that the server and peripheral devices are all off-powered (the POWER/SLEEP lamp goes off), and then wipe the keyboard surface with a dry cloth. The mouse operation depends on the degree of smoothness of the internal ball rotation. To keep the mouse ball clean, use the mouse in a place with little dust.
Page 174: Cleaning Disc
7-6 Maintenance Cleaning Disc A dusty disc or dust-accumulated tray causes the device to fail to read data correctly. Follow the procedure below to clean the tray and disc regularly: Make sure that the server is powered (the POWER/SLEEP LED is lit). Press the CD tray Open/Close button on the front of the optical disk drive.
Page 175: System Diagnostics
Maintenance 7-7 SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server. Select [Tool menu] - [Test and diagnostics] in the NEC EXPRESSBUILDER to diagnose the system. Test Items The following items are tested in system diagnostics. Memory CPU cache memory...
Page 176 7-8 Maintenance Select [Test and diagnostics]. Select [End-User Mode] and the system diagnostics starts. The diagnostics will be completed in approximately three minutes. When the diagnostics is completed, the screen of the display changes as shown below: Diagnostics tool title Test window title TeDoLi (TEst &...
Page 177 <Reboot> Reboots the system. Select <Reboot> in the [Enduser Menu] above. The server restarts and the system is started from the NEC EXPRESSBUILDER. Exit the NEC EXPRESSBUILDER, and remove the DVD-ROM from the optical disk drive. Power off the server and unplug the power cord from the receptacle.
Page 178: Relocating/Storing The Server
7-10 Maintenance RELOCATING/STORING THE SERVER Follow the procedure below to relocate or store the server: CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See pages 1-3 to 1-8 for details.
Page 179: Chapter 8 Troubleshooting
Chapter 8 Troubleshooting If your server does not operate as expected, read this chapter before assuming a failure. NOTE: For provision against an unexpected failure, it is recommended to install NEC ESMPRO to your computer.
Page 180: System Viewers
Monitor the occurrence of fault by NEC ESMPRO during the system operation. Especially take note on whether any alert is reported to NEC ESMPRO Manager on the language PC. Check whether any alert is reported on the Operation Window, DataViewer, or AlertViewer of NEC ESMPRO Manager.
Page 181: Lamps
Troubleshooting 8-3 LAMPS The following describes lamps on the server and their indications. See Chapter 2 for each location. Access lamp Access lamp 1000/100/10 lamp POWER/SLEEP lamp Disk access lamp LINK/ACT lamp FRONT REAR...
Page 182: Power/Sleep Lamp
8-4 Troubleshooting POWER/SLEEP Lamp The green POWER/SLEEP lamp lights to indicate normal operation while the server is powered. When the server is off-powered, the POWER/SLEEP lamp stays unlit. The POWER/SLEEP lamp indicates that the server is running in the power-saving mode (sleep mode).
Page 183: Error Messages
Troubleshooting 8-5 ERROR MESSAGES If an error occurs in the server, an error message appears on the display unit connected to the server. Error Messages after Power-on Powering on the server automatically starts the self-diagnostic program, POST (Power On Self- Test).
Page 184: Post Error Messages
8-6 Troubleshooting POST Error Messages When POST detects an error, it displays an error message on the display unit screen. The following table lists error codes, error messages, and actions to take. IMPORTANT: Take a note on the messages displayed before consulting with your service representative.
Page 185: Troubleshooting
Troubleshooting 8-7 Error Error message Recommended Action code 02D1 System Memory exceeds the CPU's caching limit. Contact your service representative. 02F4 EISA CMOS not write able 02F5 DMA Test Failed 02F6 Software NMI Failed 02F7 Fail-safe Timer NMI Failed 0615 COM B Configuration changed Start the SETUP and select [Advanced] - [Peripheral Configuration] - [Serial Port...
Page 186: Beep Codes
8-8 Troubleshooting Beep Codes If an error occurs during the POST, the server beeps, indicating the type of error. Each number indicates the number of short beeps, and a hyphen indicates a pause. For example, the beep interval 1-3-1-1 indicates 1 beep, pause, 3 beeps, pause, 1 beep, pause, and 1 beep notifying that the DRAM refresh test error occurred.
Page 187: Solving Problems
If the server still fails to operate successfully after solving your problem, take a note on the on- screen message and contact your service representative. Problems with NEC Express Server No screen display appears and beep occurs. Is the DIMM board installed securely? →...
Page 188 8-10 Troubleshooting POST fails to complete: Is the DIMM board installed? → Check the installation location of DIMMs (see Chapter 9). Is the memory size large? → The memory check may take a few seconds if the memory size is large. Wait for a while.
Page 189 Troubleshooting 8-11 The keyboard or mouse fails to operate: Is the cable properly connected? → Make sure that the cable is connected to the correct connector on the rear of the server. → The keyboard or mouse does not operate if it is connected when the server is powered (not applicable to USB devices).
Page 190 Fail to access the (internal or external) SCSI devices: Is the SCSI device applicable to the server? → Operation of any SCSI device that is not authorized by NEC is not guaranteed. Is the cable connection changed? → See Chapter 10 for cable connection.
Page 191 Troubleshooting 8-13 Event logs in using Intel Network adapter teaming Event Type: Warning Event Source: IANSMiniport Event Category: None Event ID: Description: Adapter link down:Intel(R)PRO/1000 ---- Event Type: Warning Event Source: IANSMiniport Event Category: None Event ID: Description: Intel(R)PRO/1000 ---- has been deactivated from the team. Event Type: Error Event Source:...
Page 192: Problems With Windows
→ If you use "Hardware Management" which is provided by Windows Server 2003 R2, above-shown event log will be registered. For more details, refer to "Enabling Microsoft Windows Server 2003 R2 Hardware Management" on the following site. [NEC Express5800 Web Site] http://www.nec.co.jp/express/download/W2K3_R2...
Page 193 → There is no problem on this issue. Fail to start the OS: Is the NEC EXPRESSBUILDER DVD in the optical disk drive? → Take out the NEC EXPRESSBUILDER DVD and restart the server. Is the OS broken? → Use recovery process to recover the system.
Page 194 8-16 Troubleshooting The system restarts automatically when a stop error occurs, though the system is NOT adjusted to automatically restarting: → There is no problem about this issue. Check the System Event Log to confirm that STOP error occurred. Cannot turn the power OFF at the blue screen: →...
Page 195 Troubleshooting 8-17 Wake-On-LAN Function The Remote Power ON/OFF function (Wake-On-LAN) is disabled immediately after the AC power is turned on. Start Windows 2003 once, perform the steps below, and then shut down the system. After restart, the Remote Power On/Off function is enabled unless the AC power is turned off. Select [Start] - [Administrative Tools] - [Computer Management].
Page 196: Problems With Nec Expressbuilder
8-18 Troubleshooting Problems with NEC EXPRESSBUILDER When the server is not booted from the NEC EXPRESSBUILDER DVD, check the following: Did you set the NEC EXPRESSBUILDER during POST and restart the server? → If you do not set the NEC EXPRESSBUILDER during POST and restart the server, an error message will appear or the OS will boot.
Page 197: Problems With Express Setup
Workgroup. Open [System] in Control Panel to specify joining the Domain. Changed the giga driver speed from 1000M bps to 100M bps. But the changed speed is not properly displayed in Network Details of NEC ESMPRO DataViewer (still 1000M bps is indicated): →...
Page 198: Problems With Raid System Configuration
8-20 Troubleshooting Problems with RAID System Configuration Check the following if the server configuring a RAID System does not operate properly or a utility does not operate correctly. If a relevant item is found, follow the processing method. Fail to install the OS: Is the RAID Controller configured? →...
Page 199 Troubleshooting 8-21 A hard disk drive fails: → Contact your service representative. Physical device is not correctly displayed on Universal RAID Utility → If you use LSI Embedded MegaRAID, a part of information on a physical device is not correctly displayed on Universal RAID Utility. It is no problem.
Page 200: Problems With Windows Autorun Menu
8-22 Troubleshooting Problems with Windows Autorun Menu Cannot read online document: Do you have Adobe Reader installed correctly in your system? → Some online documents are supplied with PDF format. To read the document of PDF format, Adobe Reader is required in your system. Is the operating system Windows XP SP2? →...
Page 201: Collecting Event Log
Troubleshooting 8-23 Collecting Event Log This section describes on how to collect the log of various events that occurred on the server. IMPORTANT: If STOP error, system error, or stall occurred, follow the procedure below after restarting the system. Click [Management Tool] → [Event Viewer] from the Control Panel. Select the type of the log to collect.
Page 202: Collect Configuration Information
8-24 Troubleshooting Collect Configuration Information This section describes on how to collect the information on hardware configuration and inside specification. In order to collect information, "Diagnostic Program" is used. IMPORTANT: If STOP error, system error, or stall occurred, follow the procedure below after restarting the system. Point to [Settings] in Start menu, and click [Control Panel].
Page 203: Collecting Dr. Watson Diagnostic Information
Troubleshooting 8-25 Collecting Dr. Watson Diagnostic Information Dr. Watson collects diagnostic information related to application errors. The location to save the information can be specified as you like. For more information, see Chapter 5. Memory Dump If an error occurs, the dump file should be saved to acquire necessary information. If you saved the dump to DAT, write down that it is saved as "NTBackup"...
Page 204: Recovery For Windows Server 2003 X64 Editions And Windows Server 2003
8-26 Troubleshooting RECOVERY FOR WINDOWS SERVER 2003 X64 EDITIONS AND WINDOWS SERVER 2003 If the system fails to start by some reasons, recover the system with the recovery console. However, recovery using this method should be performed only by system administrator or a user who has an expert knowledge.
Page 205: Maintenance Tools
The Maintenance Tools is started according to the following procedure. Turn on peripheral devices and the server in this order. Insert the NEC EXPRESSBUILDER DVD supplied with your server into the optical disk drive of your server. Press Ctrl, Alt, and Delete to reboot the server from the NEC EXPRESSBUILDER.
Page 206 8-28 Troubleshooting IMPORTANT: An initial selection of the menu is "Japanese". "Japanese" starts by the automatic operation when the operation is not done for five seconds after the Language Selection menu is displayed. "English" is selected. The tool menu is displayed. When you use a local console When you use a remote console Each tool is selected, and it starts.
Page 207: Function Of Maintenance Tools
The Off-line Maintenance Utility is started in Maintenance Utility. The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start the OS-dependent NEC ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. IMPORTANT: The Off-line Maintenance Utility is intended for use of your service representative.
Page 208 BIOS/FW Updating This menu allows you to update the software module such as BIOS and firmware of the server by using the update disk (3.5-inch floppy disk) that is distributed from NEC customer service representative. After rebooting the system, an update program is started automatically from floppy disk, and the various BIOS and firmware programs are updated.
Page 209: Resetting The Server
Troubleshooting 8-31 RESETTING THE SERVER If the server halts before starting the OS, press and hold Ctrl and Alt and press Delete. This restarts the server. IMPORTANT: Resetting the server clears the DIMM memory and the data in process. To reset the server when it is not frozen, make sure that no processing is in progress.
Page 210: Forced Shutdown
8-32 Troubleshooting FORCED SHUTDOWN Use this function when an OS command does not shut down the server, the POWER/SLEEP switch does not turn off the server, or resetting does not work. Press and hold the POWER/SLEEP switch on the server for at least four seconds. The power is forcibly turned off.
Page 211: Chapter 9 Upgrading Your Server
Use the options and cables approved by NEC. You will be charged by any repair of a malfunction, fault, or defect occurring in a server in which one or more component not approved by NEC are used.
Page 212: Safety Notes
9-2 Upgrading Your Server SAFETY NOTES Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details.
Page 213: Static Precautions
Upgrading Your Server 9-3 STATIC PRECAUTIONS An electrostatic discharge (ESD) can damage disk drives, option boards, and other components. Electronic device can be easily damaged by static electricity. To prevent damage, observe the following information. Wear a wrist strap (an arm belt or anti-static glove). Wear a wrist strap on your wrist.
Page 214: Preparing For Installation And Removal
9-4 Upgrading Your Server PREPARING FOR INSTALLATION AND REMOVAL Prepare the installation or removal of a component depending on the following procedure: Shut down the OS. Press the POWER/SLEEP switch to turn off the power of the server. (The POWER/SLEEP lamp goes off.) POWER/SLEEP lamp Pull out the power cord from the AC inlet on the server.
Page 215: Installation Or Removal Procedure
Upgrading Your Server 9-5 INSTALLATION OR REMOVAL PROCEDURE Install or remove a component from the server in the following procedure. Left Side Cover The left side cover should be removed to access to built-in devices and/or mother board in the server. It is not necessary to remove the right side cover.
Page 216 9-6 Upgrading Your Server Loosen the two screws. Hold the side cover securely to remove it.
Page 217 Upgrading Your Server 9-7 Position the server until on its right side.
Page 218 9-8 Upgrading Your Server Installation The side cover can be installed in the reverse procedure of the removal. Make sure that the hooks on the side cover are inserted into the frames and holes of the server securely. IMPORTANT: After one or more optional devices are installed or removed completely, install the removed side cover securely.
Page 219: Front Mask
Upgrading Your Server 9-9 Front Mask The front mask must be removed to install or remove the hard disk drive and 5.25-inch device. Removal Follow the procedure below to remove the front mask. See the section "Preparing for Installation and Removal" described earlier to prepare. Remove the left side cover as described earlier in this chapter.
Page 220 9-10 Upgrading Your Server Remove the front mask to the left to release the tabs on the front mask from the server. Position the server until on its right side. Installation The front mask can be installed in the reverse order of the removal. Insert the three tabs at the right end of the front mask into the holes on the front of the server, press the left end of the front mask to the server, and lock the mask with the release tabs.
Page 221: 3.5-Inch Hard Disk Drive
IMPORTANT: Do not use any hard disk drive that is not authorized by NEC. Installing a third-party hard drive may cause a failure in the server as well as the hard disk drive. Repair of any failure or damage in the server caused by such a hard disk drive will be charged.
Page 222 9-12 Upgrading Your Server Installation Follow the procedure as described below to install 3.5-inch hard disk drives. Configure the operation mode of hard disk drives according to the manual supplied with the hard disk drive. Hard disk drive Bay to Install Serial ATA connector on mother board First hard disk drive Serial ATA connector 1...
Page 223 Upgrading Your Server 9-13 Remove the three screws on the front panel securing the hard disk drive bay. Loosen the screws securing the hard disk drive bay. Only loosen the screws. They may not be removed. IMPORTANT: Loosening the screws causes the hard disk drive bay to be made free.
Page 224 9-14 Upgrading Your Server Slide the hard disk drive bay in the depth of the server only a little to remove the bay. IMPORTANT: Be careful not to have the hard disk drive bay hit on any components on the mother board. Be careful not to get the hard disk drive bay caught in internal cables.
Page 225 Upgrading Your Server 9-15 Align the screw holes of the hard disk drive with those of the hard disk drive bay and secure the hard disk drive with the screws (4) provided with the hard disk drive. IMPORTANT: Use the screws provided with the hard disk drive. If not, use the screws provided with the server to secure it.
Page 226 9-16 Upgrading Your Server Insert the holes of the hard disk drive bay into the hooks of the server with making the hard disk drive bay contact with the frame of the server. In the figure, the PCI guide rail at the bottom is omitted for easy understanding.
Page 227 Upgrading Your Server 9-17 Slide the hard disk drive bay to the front of the server. NOTES: Make sure that the screw securing hooks on the hard disk drive bay are hang on the screws on the server. Also make sure that the craws on the hard disk drive bay are inserted to the holes on the front of the server.
Page 228 9-18 Upgrading Your Server Use of Internal Hard Disk Drives in the RAID System This section describes how to use hard disk drives installed in the drive bays in the RAID System. IMPORTANT: Making hard disk drives in the RAID System or changing the RAID level initializes hard disk drives.
Page 229 Upgrading Your Server 9-19 Onboard RAID Controller (LSI Embedded MegaRAID) RAID Controller is factory embedded in your mother board. Setting RAID configuration jumper switch allows internal hard disk drives to be recognized as RAID drives. Set the LSI Embedded MegaRAID jumper switch as shown in the figure below. NOTE: By the shipping default, RAID System is set to "Disabled".
Page 230 9-20 Upgrading Your Server Optional RAID Controller (N8103-116/117) Your server can include the optional RAID Controller (N8103-116/117). The optional RAID Controller can control the internal hard disk drives as the RAID System. To use the hard disk drives in a RAID System, reconnect the hard disk drive interface cable on the mother board. At the factory, the interface cable is connected to the serial ATA connector on the mother board.
Page 231 You can start the utility during execution of POST that automatically starts immediately after you turn on the server power switch. For details, see the online document in the NEC EXPRESSBUILDER DVD provided with the server. For details on the data transfer rate, RAID, and RAID System configuration, see the manual provided with the RAID Controller as well as the online document.
Page 232 9-22 Upgrading Your Server Removal Follow the procedure as described below to remove 3.5-inch hard disk drives. IMPORTANT: About data on the hard disk drive Be sure to take appropriate measures not to leak important data (e.g., customers' information or companies' management information) on the removed hard disk drive to any third parties.
Page 233: Pci Board
Upgrading Your Server 9-23 PCI Board The server is equipped with five slots for installing PCI boards. IMPORTANT: Any PCI board is easily affected by static electricity. Make sure to wear the wrist strap (an arm belt or anti-static glove), and discharge static electricity from your body before handling the PCI board.
Page 234 9-24 Upgrading Your Server Slots to install the PCI board Slot Slot Slot (Bus A) (Bus B) (Bus C) Product name PCIe #1 PCIe #2 PCI #3 PCI #4 32-bit/ PCI slot capability x8 lane x4 lane N code Remarks 33MHz Slot size Full-height...
Page 235 Upgrading Your Server 9-25 Installation Install the board to be connected to the PCI board slot depending on the following procedure. Refer to the manual provided with the board. Before the installation, set the switches and jumpers on the installed board appropriately referring to the manual provided with the board, if necessary.
Page 236 9-26 Upgrading Your Server Remove the additional slot cover at the same location (height) as the installation slot. IMPORTANT: Save the removed slot cover carefully. Make the component side of the board face the bottom of the server, put the rear panel of the board on the frame spring securely, and push the board fully so that the board connection port is certainly connected to the slot.
Page 237 Upgrading Your Server 9-27 Install the PCI retention springs removed in step 5. Insert claw. Insert claw. Push the tabs of the PCI board retention springs one by one to make them contact with the rear of the server. A click occurs to lock each of the tabs. Assemble the server.
Page 238 9-28 Upgrading Your Server Setting after installation Depending on the type of the installed board, some settings of the server must be modified by using the proper utility (such as the BIOS Setup Utility or the setup utility installed in the board) after the installation.
Page 239 Upgrading Your Server 9-29 Installation of N8117-01A RS-232C Connector Kit Install the board to be connected to the PCI board slot depending on the following procedure. Refer to the manual provided with the connector kit. Remove the screw from the slot to install the connector kit. Then, remove the slot cover. IMPORTANT: Save the removed slot cover carefully.
Page 240 9-30 Upgrading Your Server Route the cable so that it does not interfere with the other PCI board, and connect the cable to the internal COM connector on mother board. NOTE: Two types of connectors are provided with N8117-01A RS- 232C Connector Kit.
Page 241: Dimm
DIMM on a non-anti-static desk directly. See "Static Precautions" for details of the static electricity. Do not use any DIMM not approved by NEC. If an unapproved third party's DIMM is installed in the server, not only the DIMM but also the server itself may be defected.
Page 242 9-32 Upgrading Your Server Maximum Memory Capacity The available memory capacity depends on the basic architecture of the server (x86 architecture) and specifications of supported operating systems. Memory hole – The x86 architecture (IA-32) adopts Memory Mapped I/O method which reserves the fixed memory area (memory hole) for controlling various I/O devices (e.g., onboard device and PCI devices).
Page 243 Upgrading Your Server 9-33 Maximum memory capacity by supported OS Maximum memory Maximum memory capacity Supported OS capacity supported by the server supported by Microsoft Windows Small Business When using HW-DEP feature Server 2003 R2 (factory default): 4GB When not using HW-DEP feature: Microsoft Windows Server 2003, Appsox.
Page 244 9-34 Upgrading Your Server Installation Order and Notes Single channel memory configuration Install DIMMs one by one in the ascending order of DIMM slot numbers. Dual channel memory configuration To activate the dual channel mode, the following conditions must be met: –...
Page 245 Upgrading Your Server 9-35 Installation Install a DIMM in the following procedure. See the section "Preparing for Installation and Removal" described earlier to prepare. Remove the left side cover as described earlier in this chapter. Firmly hold the server with your both hands so that its left side faces upward, and bring it down slowly and gently.
Page 246 Remove the DIMM depending on the following procedure. NOTES: To remove the defected DIMM, check the error message appearing in POST or NEC ESMPRO to identify the DIMM socket (group) in which the defected DIMM is installed. The server needs at least one DIMM installed to operate.
Page 247: File Device
Upgrading Your Server 9-37 File Device The server has two slots on which backup devices including DVD-RAM, MO, and magnetic tape drives are installed (the factory installed optical disk drive occupies another slot). NOTES: If a SCSI device is installed, the optional SCSI controller board and internal SCSI cable are required.
Page 248 9-38 Upgrading Your Server Installation Install a file device in the following procedure. This section describes how to install an optional SCSI device, for an example: Provide the proper setting for the device. See the table below for the settings of the devices which can be installed in the device bay. Device 5.25-inch device SCSI device...
Page 249 Upgrading Your Server 9-39 Place the file bay on the anti-static table carefully. Slowly open the tabs on both sides of the dummy cover to remove the cover. IMPORTANT: Save the removed dummy cover carefully. Dummy cover for device bay Remove the EMI cover.
Page 250 9-40 Upgrading Your Server Align the screw holes on the device with those on the file bay and secure the device by using the four screws provided with the device. IMPORTANT: Use the screws provided with the optional device to secure it. If not, use the screws provided with the server.
Page 251: Floppy Disk Drive
Upgrading Your Server 9-41 Insert the file bay into the server. Push the file bay until a click occurs to lock it. Connect the interface and power cables to the 5.25-inch device. See Chapter 10 for details. NOTE: Connect the interface cable of the floppy disk drive so that the end with the red line indicating pin 1 faces the mother board.
Page 252 9-42 Upgrading Your Server Assemble the server. If a SCSI device is installed, set the parameters including the transmission rate using the BIOS utility of the SCSI controller. Refer to the manual provided with the SCSI controller for details. Install the device driver for the installed device, if needed. Refer to the manual provided with the device for details.
Page 253 Upgrading Your Server 9-43 Floppy Disk Drive Your server can contain an optional floppy disk drive. Installation See the section "Preparing for Installation and Removal" described earlier to prepare. Remove the left side cover and front mask as described earlier in this chapter. Remove all the cables from the factory installed optical disk drive and the devices installed in the device bay.
Page 254 9-44 Upgrading Your Server Place the file bay on the anti-static table carefully.. Slowly open the tabs on the both sides of the bracket cover to remove the cover. IMPORTANT: Save the removed bracket cover carefully. Bracket cover Insert a floppy disk drive into the file bay. Fix the floppy disk drive with three screws (two for left side, and one for right side).
Page 255 Upgrading Your Server 9-45 While extending the both hooks on inner side of the bracket, remove the bracket from the bracket cover. Install the bracket cover. Bracket cover Change setting for floppy disk drive on BIOS Setup menu. 1) Select [Main] → [Legacy Diskette A:], and select [1.44/1.25 MB 31/2"]. Then select [Exit] →...
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Page 257: Chapter 10 Internal Cabling Diagrams
Chapter 10 Internal Cabling Diagrams Internal cable connections of the server are shown below. NOTE: See Chapter 2 for detail connector locations on the mother board.
Page 258: Interface Cables
10-2 Internal Cabling Diagrams INTERFACE CABLES This section describes the connections of the interface cables. Addition of Hard Disk Drive The connection required when a hard disk drive is added is described below. Installation of SATA Disks If the serial ATA (SATA) hard disk drives are added, connect the cables as shown in the figure below. Fill the drive bay with the hard disk drives from the top to bottom bay.
Page 259 Internal Cabling Diagrams 10-3 With Optional RAID Controller Installed If the optional RAID controller is additionally installed, you need the dedicated cable (K410-155) for connection. Fill the drive bay with the hard disk drives from the top to bottom bay. Power Optical disk drive supply...
Page 260 10-4 Internal Cabling Diagrams With SAS Hard Disk Drives Installed When SAS hard disk drives are installed, connect the cable as shown in the figure below. Fill the drive bay with the hard disk drives from the top to bottom bay. Power Optical disk drive supply...
Page 261 Internal Cabling Diagrams 10-5 IMPORTANT: To connect the SAS hard disk drives, you need a cable dedicated to optional RAID controller. Up to three SAS hard disk drives can be installed. The SAS hard disk drive cannot be installed together with SATA hard disk drive.
Page 262: Connection Of 5.25-Inch Device
10-6 Internal Cabling Diagrams Connection of 5.25-inch Device The 5.25-inch device bay can be equipped with a SCSI device, an IDE device, or a USB device (using internal connector). Installation of SCSI Device The SCSI controller and the SCSI cable used for the connection is sold separately. If the SCSI cable sold separately has the connector for terminating the SCSI connection, make the termination setting of the 5.25-inch device invalid.
Page 263 Internal Cabling Diagrams 10-7 Installation of IDE Device Use the IDE cable that comes with the server. Set master/slave for the IDE device so that it does not conflict with any other IDE devices. Power Optical disk drive supply 5.25-inch device bay IDE device 3.5-inch device bay Floppy disk drive...
Page 264 10-8 Internal Cabling Diagrams Installation of USB Device (Internal Connector) Use the USB cable that comes with the device. Power Optical disk drive supply USB device Floppy disk drive Mother board Connector for internal USB device FDD cable USB cable IDE cable...
Page 265: Power Cables
Internal Cabling Diagrams 10-9 POWER CABLES An example of the power cable connection is shown in the figure below. The server only uses the power cables shown here. Optical disk drive SATA...
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Page 267: Appendix A Specifications
Appendix A Specifications NEC Express5800/110Ge Item N8100-1447F N8100-1448F N8100-1449F Type Intel Celeron Intel Pentium Dual DualCore Intel processor Core processor Xeon processor Clock / Cache 1.80GHz/512KB 1.80GHz/1MB 2.33GHz/4MB Number of processors Maximum Chipset Intel 3200 + 82801IR (ICH9R) Memory Standard 512 MB (512 MB ×...
Page 268 A-2 Specifications (This page is intentionally left blank.)
Page 269: Appendix B Other Precautions
HUB. Server Management Software The NEC EXPRESSBUILDER DVD that comes with the server contains the NEC ESMPRO utility. NEC recommends that you should install the NEC ESMPRO for effective use of the reliability enhancement features of the server. Floppy Disk The following describes use of the floppy disk.
Page 270: Notes On Use
B-2 Other Precautions Notes on use The floppy disk is an important data storage media with delicate structure and requires care. Keep the following notes in mind to use it: Insert the floppy disk into the floppy disk drive gently as far as it goes. Attach the label to the correct position.
Page 271 The floppy disk is a very delicate storage media. Dust or thermal changes, as well as operator's misconduct or sever failures, may cause loss of data. To avoid loss of data, NEC recommends that you should make a back-up copy of your valuable data on a regular...
Page 272: Dvd/Cd-Rom
Three-generation data management NEC recommends that you should employ three-generation data management for data storage. Three-generation data management uses three cartridge tapes: A, B, and C. You save data to tape A on the first day, tape B on the second day, tape C on the third day, tape A on the forth day, and so on.
Page 273: Keyboard
Other Precautions B-5 This enables you, for example, to use tape B to restore the data when tape C makes a read error. Also when both tapes B and C make a read error, you can restore your valuable data by using the data stored in tape A.
Page 274: Mouse
B-6 Other Precautions Mouse Like the keyboard, the mouse is a device to instruct your computer. Many OS's and application software require the mouse for operation. NOTE: Functions assigned to the mouse buttons vary depending on the software. For details, refer to the manual provided with the software.
Page 275: Appendix C Irq
Appendix C The factory-set interrupt requests are listed below. Find an appropriate one to install an optional device. Peripheral Device (Controller) System timer Keyboard Cascade connection COM2 serial port COM1 serial port Floppy disk Parallel port Real-time clock Microsoft ACPI Compliant System Mouse Numeric processor Primary IDE channel...
Page 276 C-2 IRQ (This page is intentionally left blank.)
Page 277: Appendix D Installing Windows Server 2003 X64 Editions
BEFORE INSTALLING Windows Server 2003 x64 Editions Read the following notes or information before installing the Windows Server 2003 x64 Editions. Optional Board Supported by NEC EXPRESSBUILDER The NEC EXPRESSBUILDER DVD attached to your server supports the following optional boards; NOTE: If you want to install the other boards by using a driver floppy disk ("OEM-FD for Mass storage device"), except ones listed below,...
Page 278: Service Pack Which Expressbuilder Supports
D-2 Installing Windows Server 2003 x64 Editions Service Pack Which EXPRESSBUILDER Supports The EXPRESSBUILDER DVD attached to the server supports following combination of the OS installation media and Service Pack. Windows Server 2003 R2 x64 Edition – OS installation media (with Service Pack 2) –...
Page 279: About The System Partition Size
Installing Windows Server 2003 x64 Editions D-3 About the System Partition Size The system partition size can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size + Application Size Size necessary to install the system = 4100MB (Windows Server 2003 x64 Editions) = 4100MB (Windows Server 2003 R2 x64 Editions with Service Pack 2)
Page 280: Installing Windows Server 2003 X64 Editions
D-4 Installing Windows Server 2003 x64 Editions INSTALLING WINDOWS SERVER 2003 X64 EDITIONS Preparations for Installation NEC EXPRESSBUILDER DVD Microsoft Windows Server 2003 R2 Standard x64 Edition (CD-ROM) Windows Server 2003 x64 Editions Service Pack 2 (CD-ROM) User's Guide Getting Started...
Page 281: Creating "Windows Server 2003 X64 Edition Oem-Disk For Expressbuilder
If you have only NEC Express5800 Server to create Windows Server 2003 x64 Edition OEM-Disk for EXPRESSBUILDER, use this procedure. If Windows Server 2003 can be operated on NEC Express5800 Server, you can use the other procedure described later. Follow the steps below.
Page 282 Follow the steps below. Prepare one 3.5-inch floppy disk. Start the Operating System. Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server. The Menu will appear. Click [Create drive disk] and select [OEM-Disk for Windows Server 2003 x64 Edition].
Page 283: Windows Server 2003 X64 Editions Clean Installation
Installing Windows Server 2003 x64 Editions D-7 Windows Server 2003 x64 Editions Clean Installation This section explains how to perform a clean installation of Windows Server 2003 x64 Editions. Turn on the system power. Insert the Windows Server 2003 x64 Editions CD-ROM into the optical disk drive. Press Ctrl + Alt + Delete to reset the system.
Page 284 D-8 Installing Windows Server 2003 x64 Editions Select the proper SCSI Adapter and press Enter. – [LSI MegaRAID SAS RAID Controller Driver (Server 2003 for x64)] (When N8103-117 board is installed.) – [LSI MegaRAID SAS RAID Controller Driver (Server 2003 for x64)] (When N8103-116 board is installed.) –...
Page 285 Installing Windows Server 2003 x64 Editions D-9 The [Windows Setup] screen will be displayed after logged on to the system. IMPORTANT: In this case, the [Windows Setup] screen may not be displayed. Be sure to install Microsoft Windows Server 2003 R2 x64 Edition DISC 2 according to the following procedures.
Page 286: Reinstallation To Multiple Logical Drives
D-10 Installing Windows Server 2003 x64 Editions Reinstallation to Multiple Logical Drives This subsection describes the procedure for reinstalling the operation system if the multiple logical drives exist. Before Re-installing the Operation System Be sure to make backup copies before re-installing the operation system just in case. Re-installing the Operation System Start the clean installation following the procedure described in this manual.
Page 287: Procedure For License Authentication
Installing Windows Server 2003 x64 Editions D-11 Procedure for Modifying the Drive Letter Be careful that the drive letter of the system or boot volume cannot modify with the following procedure. Click Start menu, right-click [My Computer], and specify [Manage] to start [Computer Management].
Page 288: Updating The System - Applying Service Pack
D-12 Installing Windows Server 2003 x64 Editions Updating the System - Applying Service Pack - Update the system in the situation below: CPU is expanded (expanded to single processor to multi-processor). Modified system configuration. Recovered the system using recovery process. The system update brings the correction program provided by Microsoft to be applied to reinforce the system security.
Page 289 Log on to the system by the account with administrator authority to the server (such as administrator). Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server. Click Start menu and [Run], and then execute the following command.
Page 290 Log on to the system with the account that has administrative privilege (e.g. administrator). Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of server. The Menu will be displayed Left-click on [Setup Windows], and then click [Update the system].
Page 291 Do not click [cancel] since it may be taken away after a few seconds. Click [OK] to restart the system. When the reboot is started, remove the NEC EXPRESSBUILDER DVD from the optical disk drive immediately.
Page 292: Recovery Process
D-16 Installing Windows Server 2003 x64 Editions Recovery Process If "Updating the System" is executed before the application of the "Hotfix for Windows x64 (KB921411)", "!" may be displayed on the USB root hub. If "!" is displayed on the USB root hub, perform application of the "Hotfix for Windows x64 (KB921411)"...
Page 293: Driver Installation And Advanced Settings
PROSet is necessary to utilize these features. Follow the procedure below to install PROSet. Insert the NEC EXPRESSBUILDER DVD into the optical disk drive. If the autorun menu is displayed, close menu screen. The [Windows Explorer] dialog starts.
Page 294 Choose "I accept the terms in the license agreement" and click [Next]. Click [Next]. Choose "I accept the terms in the license agreement" and click [Next]. Click [Install]. When [InstallShield Wizard Completed] window is displayed, click [Finished]. Remove the NEC EXPRESSBUILDER DVD from the optical disk drive, restart the system.
Page 295: Adapter Fault Tolerance (Aft)/Adaptive Load Balancing (Alb
Installing Windows Server 2003 x64 Editions D-19 Adapter Fault Tolerance (AFT)/Adaptive Load Balancing (ALB) Adapter Fault Tolerance (AFT) is a feature that creates a group containing more than one adapter and automatically converts the process of the working adapter to the other adapter in the group when any trouble occurred on that adapter.
Page 296 D-20 Installing Windows Server 2003 x64 Editions If necessary to set the adapter priority setting, refer the following step. If not, go through to step 7. 1. Click [Settings] tab on [TEAM:xxx #yy Properties]. 2. Click [Modify Team]. 3. Point to the adapter [Intel(R)PRO/1000..] and click [Set Primary] or [Set Secondary].
Page 297: Network Driver
Installing Windows Server 2003 x64 Editions D-21 Network Driver Specify the details of network driver. One standard network driver that is mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. IP addresses is not be able to set when the "Internet Protocol (TCP/IP)" check box OFF. This phenomenon will occur with the certain condition.
Page 298: Re-Install The Network Driver
D-22 Installing Windows Server 2003 x64 Editions [When PROSet is installed] The [Intel(R) PROSet] dialog box appears. * The procedure in the case of the standard start menu Click Start menu, point to [Control Panel], [administrative tools], and click [Computer Management] and then double click the [(Network Adapter Name)] in the Network Adapter list.
Page 299: Optional Network Board Driver
If you want to utilize optional Network Board (N8104-112/119/111/120/121/125/126), the network driver will be installed automatically. Therefore, the driver attached to the Network board should not be used. If you want to utilize optional Network Board, install the driver stored in NEC EXPRESSBUILDER DVD. In case of utilizing (N8104-111) "\006\win\winnt\w2k3amd\dl3\pro100\winx64"...
Page 300: Graphics Accelerator Driver
D-24 Installing Windows Server 2003 x64 Editions Graphics Accelerator Driver If you utilize standard graphics accelerator drivers, update your system with NEC EXPRESSBUILDER DVD attached to your system. Standard graphics accelerator drivers will be installed automatically. Please follow the following procedure when you want to re-install the driver individually.
Page 301: About Windows Activation
Installing Windows Server 2003 x64 Editions D-25 About Windows Activation Windows Server 2003 x64 Editions must be activated before you can use Windows Server 2003 x64 Editions. Windows activation process is as follows. Click [Run] on [Start] menu. Type as follows in the [Open:] box, and click [OK]. oobe/msoobe /a When the screen as follows is displayed, click [Next].
Page 302: Setting For Collecting Memory Dump (Debug Information
D-26 Installing Windows Server 2003 x64 Editions The following screen is displayed. Process "Windows activation" according to the following message. SETTING FOR COLLECTING MEMORY DUMP (DEBUG INFORMATION) Set for collecting memory dump using the procedure described in Chapter 5.
Page 303: Appendix E Installing Windows Server 2003
BEFORE INSTALLING WINDOWS SERVER 2003 Read the following notes or information before installing the Windows Server 2003. Optional Board Supported by NEC EXPRESSBUILDER The NEC EXPRESSBUILDER DVD attached to your server supports the following optional boards; NOTE: If you want to install the other boards by using a driver floppy disk ("OEM-FD for Mass storage device"), except ones listed below,...
Page 304: Service Pack Which Expressbuilder Supports
E-2 Installing Windows Server 2003 Service Pack Which EXPRESSBUILDER Supports The EXPRESSBUILDER DVD attached to the server supports following combination of the OS installation media and Service Pack. Windows Server 2003 R2 – OS installation media (with Service Pack 2) –...
Page 305: Mounting Mo Device
Installing Windows Server 2003 E-3 Mounting MO Device Do not mount an MO device on your server during the Windows installation. About Removable Media Do not set removable media, such as DAT, into the device mounted on your server during the OS installation.
Page 306: About The System Partition Size
E-4 Installing Windows Server 2003 About the System Partition Size The system partition size can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size + Application Size Size necessary to install the system = 3500MB (Windows Server 2003 R2) = 3500MB (Windows Server 2003 with ServicePack = 3500MB (Windows Server 2003 R2 with Service Pack2)
Page 307: Installing Windows Server 2003
Installing Windows Server 2003 E-5 INSTALLING WINDOWS SERVER 2003 Preparations for Installation NEC EXPRESSBUILDER DVD Microsoft Windows Server 2003 Standard Edition (CD-ROM), Microsoft Windows Server 2003 R2 Standard Edition (CD-ROM) Windows Server 2003 Service Pack 2 (CD-ROM) User's Guide Getting Started...
Page 308: Creating "Windows Server 2003 Oem-Disk For Expressbuilder
Create from the menu which appears when running NEC Express5800 Server with NEC EXPRESSBUILDER. If you have only NEC Express5800 Server to create Windows Server 2003 OEM-Disk for EXPRESSBUILDER, use this procedure. If Windows Server 2003 or Windows can be operated on NEC Express5800 Server, you can use the other procedure described later.
Page 309 Follow the steps below. Prepare one 3.5-inch floppy disk. Start the Operating System. Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server. The Menu will appear. Click [Create drive disk] and select [OEM-Disk for Windows Server 2003].
Page 310: Windows Server 2003 Clean Installation
E-8 Installing Windows Server 2003 Windows Server 2003 Clean Installation This section explains how to perform a clean installation of Windows Server 2003. Turn on the system power. Insert the Windows Server 2003 CD-ROM into the optical disk drive. Press Ctrl + Alt + Delete to reset the system. After a bootable operating system has been installed on the hard disk drive, press Enter while the message "Press any key to boot from CD..."...
Page 311 Installing Windows Server 2003 E-9 Select the proper SCSI Adapter and press Enter. – [LSI Logic MegaRAID SAS RAID Controller Driver (Server 2003 32-bit)] (When N8103-117 board is installed.) – [LSI Logic MegaRAID SAS RAID Controller Driver (Server 2003 32-bit)] (When N8103-116 board is installed.) –...
Page 312 E-10 Installing Windows Server 2003 When the following message is shown, press Enter to start "Welcome to Setup". IMPORTANT: If you install Windows Server 2003 on the hard disk larger than 2,097,152MB (2TB), you can specify only a value equal to or less than 2,097,152MB as partition size.
Page 313: Reinstallation To Multiple Logical Drives
Installing Windows Server 2003 E-11 Reinstallation to Multiple Logical Drives This subsection describes the procedure for reinstalling the operation system if the multiple logical drives exist. Before Re-installing the Operation System Be sure to make backup copies before re-installing the operation system just in case. Re-installing the Operation System Start the clean installation following the procedure described in this manual.
Page 314 E-12 Installing Windows Server 2003 Procedure for Modifying the Drive Letter Be careful that the drive letter of the system or boot volume cannot modify with the following procedure. Click Start menu, right-click [My Computer], and specify [Manage] to start [Computer Management].
Page 315: Re-Installing The Operation System If Multiple Logical Drives Exist
Installing Windows Server 2003 E-13 Re-installing the Operation System if Multiple Logical Drives Exist [Before Re-installing the Operation System] Be sure to make backup copies before re-installing the operation system just in case. [Re-installing the Operation System] Start the clean installation following the procedure described in this manual. Specify the partition in which you want to install the operating system when the following message appears: The following list shows the existing partitions and...
Page 316: Procedure For License Authentication
E-14 Installing Windows Server 2003 Procedure for License Authentication Product Key used in the procedure for license authentication should be matched with the COA label in which the product key contained in Windows Server 2003 is written. NOTES: Execute the activation within 30 days. System may be locked after 30 days is passed.
Page 317 Log on to the system by the account with administrator authority to the server (such as administrator). Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of the server. Click Start menu and [Run], and then execute the following command.
Page 318 E-16 Installing Windows Server 2003 When the following message is displayed, make sure to click [Finish] to restart the system. With that, application process of the Hotfix (KB921411) is finished.
Page 319 Log on to the system with the account that has administrative privilege (e.g. administrator). Insert the NEC EXPRESSBUILDER DVD into the optical disk drive of server. The Windows Autorun Menu will be displayed Left-click on [Setup Windows], and then click [Update the system].
Page 320 Do not click [cancel] since it may be taken away after a few seconds. Click [OK] to restart the system. When the reboot is started, Remove the NEC EXPRESSBUILDER DVD from the optical disk drive immediately.
Page 321 Installing Windows Server 2003 E-19 Recovery Process If "Updating the System" is executed before the application of the "Hotfix for Windows Server 2003 (KB921411)", "!" may be displayed on the USB root hub. If "!" is displayed on the USB root hub, perform application of the "Hotfix for Windows Server 2003 (KB921411)"...
Page 322: Driver Installation And Advanced Settings
Choose "I accept the terms in the license agreement" and click [Next]. Click [Next]. Choose "I accept the terms in the license agreement" and click [Next]. Click [Install]. When [InstallShield Wizard Completed] window is displayed, click [Finished]. Remove the NEC EXPRESSBUILDER DVD from the optical disk drive, restart the system.
Page 323: Network Driver
Installing Windows Server 2003 E-21 Network Driver Specify the details of network driver. One standard network driver that is mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] The [Local Area Connection Properties] dialog box appears.
Page 324: Re-Install The Network Driver
See Chapter 5, "Adapter Fault Tolerance (AFT)/Adaptive Load Balancing (ALB)" for reset the Adapter Fault Tolerance (AFT)/Adaptive Load Balancing (ALB). Graphics Accelerator Driver If you utilize standard graphics accelerator drivers, update your system with NEC EXPRESSBUILDER DVD attached to your system. Standard graphics accelerator drivers will be installed automatically.
Page 325: Installing Scsi Controller Driver (N8103-75/95/107
Installing Windows Server 2003 E-23 Installing SCSI Controller Driver (N8103-75/95/107) If you utilize SCSI controller driver (N8103-75/95/107), update your system with NEC EXPRESSBUILDER DVD attached to your system. The SCSI controller driver will be installed automatically. About Windows Activation Windows Server 2003 must be activated before you can use Windows Server 2003.
Page 326: Setting For Collecting Memory Dump (Debug Information
E-24 Installing Windows Server 2003 The following screen is displayed. Process "Windows activation" according to the following message. SETTING FOR COLLECTING MEMORY DUMP (DEBUG INFORMATION) Set for collecting memory dump using the procedure described in Chapter 5.
Page 327: Appendix F Using A Client Computer Which Has A Cd Drive
Appendix F Using a Client Computer Which Has a CD Drive The NEC EXPRESSBUILDER disk is DVD so that a client computer which you want to use for managing the server needs a DVD drive. If you want to install the management software of EXPRESSBUILDER to the client without the DVD drive, make a CD-R from EXPRESSBUILDER DVD according to the following steps.
Page 328 F-2 Using a Client Computer Which Has a CD Drive (This page is intentionally left blank.)
Page 329: Appendix G Product Configuration Record Table
Appendix G Product Configuration Record Table Use this table for information about setup and system environment change. Hardware Main Unit Model name Serial No. Date Installed Clock Serial No. Date Installed Memory Size Serial No. Date Installed Size Serial No. Date Installed Size Serial No.
Page 330 G-2 Product Configuration Record Table 5.25-inch Device Slot 1 Size Capacity Serial No. Model name Type number Date Installed Slot 2 Size Capacity Serial No. (factory- installed optical Model name Type number Date Installed disk drive) 3.5-inch Device Slot 1 Size Capacity Serial No.
Page 331: Software
Product Configuration Record Table G-3 Software Firmware version Name: Version: Application of RUR media Apply Name: Version: File system HPFS NTFS Others ( Bundled software installed Licensed software installed Application running when a failure occurred Remarks...
Page 332 G-4 Product Configuration Record Table (This page is intentionally left blank.)

This manual is also suitable for:

N8100-1449f Express5800/110ge N8100-1448f

NEC N8100-1447F User Manual

Chapter 1 Notes on Using Your Server

Chapter 2 General Description

Chapter 3 Setting up Your Server

Chapter 4 Configuring Your Server

Chapter 5 Installing the Operating System with Express Setup

Chapter 6 Installing and Using Utilities

Chapter 7 Maintenance

Chapter 8 Troubleshooting

Chapter 9 Upgrading Your Server

Chapter 10 Internal Cabling Diagrams

Appendix A Specifications

Appendix B Other Precautions

Appendix C IRQ

Appendix D Installing Windows Server 2003 X64 Editions

Appendix E Installing Windows Server 2003

Appendix F Using a Client Computer Which Has a CD Drive

Appendix G Product Configuration Record Table

Quick Links

Troubleshooting

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Summary of Contents for NEC N8100-1447F