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Chapter 1 Maintenance
Express5800/R310e-E4, R320e-E4, R320e-M4, R310f-E4, R320f-E4, R320f-M4 Maintenance Guide (Windows)
When the PCI module is started, PCI module diagnosis, mirror volume duplication and PCI
Tips
module duplication are performed.
Important
If ARCserve Backup or Backup Exec is installed and the backup software related
services are operating at the time of PCI module startup, the PCI module is not
duplexed properly may occur or backup software may not work properly.
Be sure to stop the services before starting the PCI module.
1. Start Services from Administrative Tools of Control Panel.
2. Select a service of backup software.
3. Choose "Stop" from the "Action" menu.
4. Repeat steps 2 and 3 for all services of the backup software.
If the PCI module is started with these services being operated, stop the PCI module
first, then stop the services related to backup software, then try again.
You can stop or start services collectively by using the batch file.
Tips
ARCserve Backup (Stop collectively)
C:\Program Files (x86)\CA\ARCserve Backup\cstop.bat
ARCserve Backup (Start collectively)
C:\Program Files (x86)\CA\ARCserve Backup\cstart.bat
Backup Exec (Stop collectively)
・For Backup Exec 15
C:\Program Files\Symantec\Backup Exec\bestop.bat
・For Backup Exec 16 which was upgraded from pre-Backup Exec 15 version
C:\Program Files\Symantec\Backup Exec\bestop.bat
・For Backup Exec 16 which was new installed
C:\Program Files\Veritas\Backup Exec\bestop.bat
Backup Exec (Start collectively)・For Backup Exec 15
C:\Program Files\Symantec\Backup Exec\bestart.bat
・For Backup Exec 16 which was upgraded from pre-Backup Exec 15 version
C:\Program Files\Symantec\Backup Exec\bestart.bat
・For Backup Exec 16 which was new installed
C:\Program Files\Veritas\Backup Exec\bestart.bat
The path name shown above is assigned when the software is installed with default setting.
Please note that the default path name for Backup Exec depends on Backup Exec version
and whether Backup Exec was upgraded or new installed.
5. Checking the Duplex State of Modules
49
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