Solving Scanner Problems - Dell B3465DN User Manual
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Also See for B3465DN:
- User manual (315 pages) ,
- Cartridges replacement (2 pages) ,
- Input tray installing (2 pages)
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Troubleshooting
Action
Step 3
Replace the toner cartridge.
When Cartridge low [88.xy] appears, replace the cartridge,
and then resend the fax.
Is the fax print quality satisfactory?
Solving scanner problems
•
"The scanner does not respond" on page 305
•
"Scan job was not successful" on page 306
•
"Scanner unit does not close" on page 307
•
"Scanning takes too long or freezes the computer" on page 307
•
"Poor scanned image quality" on page 308
•
"Partial document or photo scans" on page 309
•
"Cannot scan from a computer" on page 309
The scanner does not respond
Action
Step 1
Check if the printer is turned on.
Is the printer turned on?
Step 2
Check if the printer cable is securely attached to the printer and the
computer, print server, option, or other network device.
Is the printer cable securely attached to the printer and the computer,
print server, option, or other network device?
Step 3
Check if the power cord is plugged into the printer and a properly
grounded electrical outlet.
Is the power cord plugged into the printer and a properly grounded
electrical outlet?
Step 4
Check if the electrical outlet is turned off by a switch or breaker.
Is the electrical outlet turned off by a switch or breaker?
Yes
No
The problem is solved. Contact
support.
Yes
No
Go to step 2.
Turn on the printer.
Go to step 3.
Connect the printer
cable securely to the
printer and the
computer, print server,
option, or other
network device.
Go to step 4.
Connect the power
cord to the printer and
a properly grounded
electrical outlet.
Turn on the switch or
Go to step 5.
reset the breaker.
305
technical
- Quick Links:
- Ordering a Maintenance Kit
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