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Solving Fax Problems - Dell B3465DN User Manual

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Troubleshooting
Action
Step 3
a
Specify the paper size. Depending on your operating system, specify
the paper size in Printing Preferences or the Print dialog.
b
Resend the print job.
Do copies print properly?

Solving fax problems

"Fax and e-mail functions are not set up" on page 299
"Caller ID is not shown" on page 300
"Cannot send or receive a fax" on page 300
"Can send but not receive faxes" on page 302
"Can receive but not send faxes" on page 303
"Received fax has poor print quality" on page 304
Fax and e-mail functions are not set up
Notes:
Before you troubleshoot, check if the fax cables are connected.
The indicator light is blinking red until you set up fax and e‑mail.
Action
a
From the home screen, navigate to:
> Settings > General Settings > Run initial setup > Yes >
Submit
b
Turn off the printer, and then turn it back on.
The "Select your language" screen appears on the printer display.
c
Select a language, and then touch
d
Select a country or region, and then touch Next.
e
Select a time zone, and then touch Next.
f
Select Fax and E‑mail, and then touch Next.
Are fax and e‑mail functions set up?
.
Yes
No
The problem is solved. Contact
support.
Yes
No
The problem is solved. Contact
support.
299
technical
technical

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